2018 Ford Edge

While driving at normal speed, the check engine warning light illuminated. The vehicle was taken to AutoZone where a diagnostic test was performed and produced code:P0456 indicating (EVAP System fault). Additionally, the vehicle was previously repaired; however, the failure recurred. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and I contact was informed that the VIN was not included in a recall. The failure mileage was approximately 63,000.

The contact owns a 2018 Ford Edge. The contact stated while driving 55 MPH, the check engine warning light illuminated. The contact took the vehicle to the local dealer to be diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact took the vehicle to a second dealer, Eugene Vaughn Ford Sales (106 Hwy 63 West, Marked Tree, AR 72365: (870) 358-2822) to be diagnosed and it was determined that the engine needed to be replaced due to a coolant leak. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 61,000. The contact stated that the second dealer replaced the motor. Cost of repair will not be covered by Ford because the vehicle has over 60,000 miles.

TSB 22-2229 Had dealer change spark plugs, while attempting broke spark plug off in head. Reported they would have to replace the head. More investigation led them to TSB 22-2229 and a boroscope of the head found coolant intrusion. Now the dealer states it will cost me 6500$ to repair the long block due to the coolant intrusion. This is a known problem with 2014-2018 Ford Edge and Ford Escapes as well as other vehicles. Copied from a law group website who is filing a class action lawsuite "Experts recommend that customers notify the Ford motor company as soon as possible once they identify an issue. These problems are not always simple and could cause dangerous consequences. If the leak inside it is left unfixed, it could cause problems with the engine and cause a rear-drive axle seizure." A quick search of this has hundreds of complaints stating this issue. This is not just a rear drive axle seizure issue. This could cause a fire in the engine due to coolant in the combustion. The check engine code did display with a P0300 MISFIRE Cylinder 3 code on it.

The contact owns a 2018 Ford Edge. The contact stated that after starting the vehicle, while driving at various speeds, the check engine warning light illuminated. The local dealer was made aware of the failure when the vehicle was taken in for routine service. The contact was informed that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 64,000.

My vehicle only has 77K miles on it and is already needing an entirely new engine due to coolant intrusion into the cylinder. We discovered this after replacing all the spark plugs in the vehicle and the check engine light not disengaging. You should not have to replace an entire engine with only 77K miles. This is a known issue with FORD referencing two bulletin's - the first bulletin #19-2346 and now with bulletin #22-2133. They are refusing to cover the repairs 100% and expecting the consumer to pay 40% of the cost of their known issue of a $10K repair ticket. It also clearly states in the recent bulletin that the MIL may or may not engage with this issue. If we had know that this was an issue with this vehicle inside the 5 year/60K mile powertrain warraty which would have covered the repairs 100% we would have taken care of it then. The MIL was never engaged and provided any indication that this was going on. It was discovered after the MIL engaged at 77K miles and we took it in for service and had all spark plugs replaced costing almost $300 in repairs just to discover that did not resolve the check engine light to stop illuminating. This vehicle has been maticulously maintained since taking ownership of it in 2018. All service records are available if needed.

The contact owns a 2014 Ford Edge. The contact stated that while driving on an incline at an undisclosed speed, the vehicle went into Limp Mode and stalled. The coolant temperature warning light and the engine safe mode light illuminated. The contact was able to restart the vehicle and the vehicle was taken to an independent mechanic where it was confirmed that the spark plugs and injectors needed to be replaced. The vehicle was repaired; however, the contact stated that he noticed light smoke coming from the exhaust and smelled a burning odor. The vehicle was taken back to the dealer where it was diagnosed that the lower engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that a portion of the cost for the repair would be covered. The failure mileage was approximately 78,000.

My 2018 Ford Edge has 85k miles. Recently it began vibrating on startup even after the auto-shut off button was activated. The rough idle began interfering with my ability to maintain adequate attention on the road and created significant feelings of anxiety each at every braking. Vehicle check engine light would come on and then go off. On 8/26/22 vehicle was inspected by Beach Ford who completed a fuel injector treatment. After picking up vehicle the check engine light reappeared. Attempted to contact service agent by cell phone because dealership stated that was the only way to communicate but did not receive reply. Changed all spark plugs and coils due to code P0303. Check engine light still on so contacted Beach Ford again and on 9/9/22 they confirmed the issue as a coolant leak appearing on the “bulletin” as a commonly known defect for my vehicle. The dealership stated I would need a new engine and since the warranty only covers up to 60k miles I would have to pay the full price of over $7500. Any symptoms of a problem were immediately addressed by dealership within one week of onset each time. Dealership completed work on a recall 6/10/22 and mentioned nothing about the “known service defect” nor did they document completing any routine inspections out of courtesy since Ford had this information at that time and I (the unknowing consumer) did not.