2018 Ford Edge

The contact owns a 2018 Ford Edge. The contact stated that the vehicle failed to start up after several attempts, with the check engine warning light illuminated. The contact took the vehicle to an independent mechanic where the spark plugs and ignition coil packs were replaced; however, the failure persisted. The contact stated that the vehicle would lose motive power while driving at various speeds. Upon further investigation, the mechanic discovered that coolant had leaked into cylinder #3. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 95,000.

Ford Edge using coolant, temperature light turning on. Scanner indicates misfiring on cylinder #3. TSB report shows ongoing issue with a cracked cylinder, #3, causing the misfiring and coolant use. Vehicle has only 77K miles on it and maintained by dealership. This is a on going issue that apparently can only be resolved by replacing the engine.

Coolant leaks into engine cylinders. Symptoms included rough starting, loss of power, white smoke from the exhaust and Check Engine Light. Engine is available for inspection. Safety is comprised as the engine will suddenly lose power while driving. Diagnosis was confirmed by independent service center using Ford TSB 19-2346. Remedy is a complete engine replacement (per TSB). Called Ford Customer Service and they will not replace the engine under the drivetrain warranty (5 years or 60,000 miles) as the vehicle has 85,000 miles. Ford stated I MUST take the vehicle to a Ford dealership for diagnosis at which time they MAY have a financial assistance program which would only pay a percentage of the repair. The percentage is unknown, availability of programs is unknown and they could give me no further information. An internet search will reveal hundreds of owners with the same issue, spanning the 2015 - 2018 Ford Edge model years. I also found two lawsuits currently in the courts concerning this issue. Ford has known about this issue since 2010, they even provided a recall for the 1.5L EcoBoost engine, which is the same type of engine design as the 2.0L EcoBoost engine.

The contact owns a 2018 Ford Edge. The contact received notification of Manufacturer Communication Number: 21N12. The contact took the vehicle to the local dealer to be serviced for manufacturer recall and was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the issue. The failure mileage was approximately 46,000.

Bought used Feb. 2023. End of March cylinder 3 misfire code pops when the check engine light comes on. Replaced all spark plugs and 1 engine coil for cylinder 3. On off until Aug. 9th when the light came back on and I took to Ford Dealership. Paid for a diagnosis and the next day they called and said the coolant is leaking into the engine and this is a “known issue” and I will need a new engine. I have barely put 3,000 miles on top of the miles it came with. Should not have to pay for a new engine with a “known issue”!

The contact owns a 2018 Ford Edge. The contact stated that when starting the vehicle, the vehicle was shaking abnormally. While driving approximately 45-50 MPH, there was a rattling sound coming from the passenger’s side rear of the vehicle. The contact stated that while turning left, there was a clicking sound coming from the passenger’s side front of the vehicle nearby the wheel. The check engine warning light was illuminated. The contact stated that the liftgate remote button caused the flashers to illuminate and when the flasher button was pressed the liftgate with unintendedly open. The contact took the vehicle to the dealer who diagnosed that coolant was leaking into the cylinder, and that the spark plugs needed to be replaced. The spark plugs were replaced; however, the failure persisted. The contact was informed that the wiring to properly assign the liftgate and flashers to the correct button to activate had been made. The dealer diagnosed that engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 85,000.

Car just hit 100000 miles. Engine light came on . Took to Barnes Crossing Ford in New Albany. After inspection was in formed coolant was leaking into engine and block needed to be replaced.The car did not overheat but the coolant leaking into engine could have ignited a fire due to other chemicals present such as oil, and other fluids needed to operate motor. TSB was already issued regarding this defect as well as multiple complaints and a recall on escapes and fusions that ended in 2022. Because of lack of investigation and safe recall this problem continues to pose a danger to myself and others. Motor has to be replaced at the nominal fee of 6500.00 . The problem continues to exist.

My Edge overheated on me and had it towed to Ford dealership where they diagnosed my car as having coolant leaking into my cylinders and ruined my engine. Ford is aware of this and does not care at all. I want to join the class action lawsuit over this issue. I’m stuck owing 23,000 on a car i can’t drive and engine replacement isn’t a smart idea since they won’t fix the coolant issue and it will just happen again.