2018 Ford Edge

The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving at unknown speeds, the engine warning light illuminated. The driver checked the oil and noticed a milky substance in the oil. The vehicle was taken to an independent mechanic, who determined that the head gasket was blown. The vehicle was repaired, but the failure recurred. The vehicle was taken to the local dealer, who diagnosed it using a microscopic camera and determined that there was a notch in the base of the engine that caused the failure. The mechanic recommended that the engine be replaced. The manufacturer was contacted, and informed the contact that there was no warranty coverage on the vehicle for the failure. The failure mileage was approximately 50,000.

The vehicle started giving red overheating signals to the dash. I put in coolant. A week later it happened again and the car would only go 5 MPH. I called a mechanic and was told that this EcoBoost 2.0L was defective and that is was very common for the head gaskets to fail and poor coolant into the block. I had the vehicle towed to this mechanic and he confirmed the engine needed to be replaced. He quoted repairs at $8,000. I called FORD Motor Co direct and they told me in order to get help with repairs I had to take it to a FORD Dealer and get it evaluated. I had it towed once again to the local Dealership. They evaluated the vehicle and stated that the engine and turbo were both defective and it would be $9,000 to repair. They told me that this vehicle would definitely catch on fire if I had driven it after the failure. FORD is now denying any help with repairs and told me good luck. This is a safety hazard to my life and wellbeing and I feel FORD is negligant.

The contact owns a 2018 Ford Edge. The contact stated that while attempting to start the vehicle, the vehicle would shake and fail to turn over before starting. The check engine warning light would occasionally illuminate. The vehicle was taken to a local independent mechanic where it was diagnosed that coolant had leaked into the engine block. The vehicle was then taken to a local dealer where it was diagnosed with an error code: P0302 (cylinder #2 misfire) engine coolant leak and the engine needed to be replaced. The vehicle was left at the local dealer for further repairs and was not repaired due to cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.

The contact owns a 2018 Ford Edge. The contact stated that while parked, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed that coolant had leaked into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact referenced Technical Service Bulletin 19-2346 as a probable cause for failure. The approximate failure mileage was 39,493.

The check engine light came on for the first time two days ago, 10-October-2024 at the same time that the engine started roughly. I brought the vehicle into a Ford dealership for service. The diagnosis is that coolant has leaked into the cylinders which led to the check engine light being on. The issue could lead to corrosion, misfires, catastrophic failure and fires. The problem is confirmed by a Ford dealer. It has not been inspected by the manufacturer, police, insurance representatives. Just the Ford dealership's service department technician and service advisor. The corrective action is engine replacement at $8200. I'm the only owner of the vehicle which was purchased in 2018 and has approximately 67,000 miles on it.

The contact's cousin owns a 2018 Ford Edge. While the contact's cousin was driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to a dealer where a diagnostic test determined that there was coolant intrusion into engine cylinder #4, which caused the engine long block to crack. The vehicle was repaired by the dealer. The manufacturer was notified of the failure and informed the contact that there were no recalls or warranty on the vehicle for the repair. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 96,418.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The check engine warning light was illuminated. The vehicle was taken to the dealer, and the engine was replaced. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 85,000.

Coolant leak into cylinder causing engine to misfire, caused by warped cylinder head. Chapman Ford and CarShop have inspected and confirmed this issue and have indicated it is a common, recurring issue with Ford engines. Ford issued a service bulletin about this specific problem in 2019. In August 2019, the engine light went on, “misfire in cylinder #2”.

The contact's mother owns a 2018 Ford Edge. The contact stated that while her mother was driving 30 MPH, the check engine warning light illuminated, and the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced due to a coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,107.