NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
11 reportsClear category filter150,000 miles · Jun 20, 2013
StructureSuspension
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THERE WAS CORROSION ON THE REAR DRIVER AND PASSENGER SIDE WHEELS. THE CONTACT HEARD A LOUD NOISE AND TOOK VEHICLE TO A PRIVATE MECHANIC FOR AN INSPECTION WHO STATED THAT THE DRIVER PASSENGER SIDE MOUNT WAS CORRODED AND ALMOST FRACTURED. THE VEHICLE WAS NOT REPAIR…
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TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THERE WAS CORROSION ON THE REAR DRIVER AND PASSENGER SIDE WHEELS. THE CONTACT HEARD A LOUD NOISE AND TOOK VEHICLE TO A PRIVATE MECHANIC FOR AN INSPECTION WHO STATED THAT THE DRIVER PASSENGER SIDE MOUNT WAS CORRODED AND ALMOST FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 150,000. THE CURRENT MILEAGE WAS 172,000. ..UPDATED 08-07-13 *BF
NHTSA ODI #10520874
72,000 miles · May 18, 2009
Suspension
73,000 MILES AND THE ORIGINAL STRUTS AND CAPS BOTH NEED TO BE REPLACED. *TR
NHTSA ODI #10269082
72,000 miles · Feb 2, 2006
Exterior LightingSuspensionUnknown Or Other
HEADLIGHTS KEPT FLICKERING WHEN TURN SIGNAL WAS TURN ON ALSO HIGH BEAM LIGHT SWITCH WOULD STAY ON AFTER FLASHING THEM. FRONT SUSPENSION SQUEAKS AND MAKES CLUNKING NOISE WHEN HITTING BUMPS. BELTS SQUEAK THEY ARE BRAND NEW LESS THAN 10000 MILE WITH IT ON. *JB
NHTSA ODI #10149332
Mileage unknown · Jan 10, 2006
Suspension
FRONT SWAY BAR BUSHINGS NEED REPLACING AT 28K. *JB
NHTSA ODI #10147347
19,000 miles · Dec 29, 2005
Service Brakes, HydraulicSteeringSuspension
I HEARD A "BANGING" NOISE WHILE DRIVING ON THE HIGHWAY AT 50 MPH. SO I CALLED MY DEALER TO SCHEDULE AN APPT FOR MULTIPLE OF REASONS AND THEY FOUND THE FOLLOWING ISSUES AGAIN WITH MY CAR; MY FRONT BRAKES (SHOE PADES, ROTOR'S TURNED) NEEDED TO BE REPLACED AGAIN SINCE I'VE HAD THIS CAR AND THE CAR ONLY HAS 45,000 MILES ON IT AND PR…
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I HEARD A "BANGING" NOISE WHILE DRIVING ON THE HIGHWAY AT 50 MPH. SO I CALLED MY DEALER TO SCHEDULE AN APPT FOR MULTIPLE OF REASONS AND THEY FOUND THE FOLLOWING ISSUES AGAIN WITH MY CAR; MY FRONT BRAKES (SHOE PADES, ROTOR'S TURNED) NEEDED TO BE REPLACED AGAIN SINCE I'VE HAD THIS CAR AND THE CAR ONLY HAS 45,000 MILES ON IT AND PREVIOUS TO THAT, THE DEALER REPLACED THE SHOE PADES AGAIN AT 19,000 MILES?? ALSO AT 19,000 MILES, THE DEALER HAD TO REPLACE THE "BUSHINGS AND LINKS" FOR THE FRONT END AND AGAIN AT 45,000 MILES TWO DAYS AGO. I AM STRATING TO WONDER IF THERE IS A DIRECT LINK BETWEEN THE TWO PARTS GOING PREMATURELY. I ALSO HAD TO REPLACE ALL FOUR TIRES BECAUSE DUE TO THE WEAR/TEAR ON THEM BECASUE THEY WERE UNSAFE. THE DEALER WON'T WARRENTY THEM, SO I HAD TO BUY NEW SET OF TIRES AT 19,000 MILES. I THINK THE TIRES WORN OUT PREMATURELY DUE TO ALL THE FRONT END PROBLEMS THAT I AM HAVING. THERE ALSO HAVE BEEN A NUMBER OF "POWER STEERING" ISSUES WITH MY VEHICHLE SINCE I PURCHASED IT. I BELIEVE THERE HAS BEEN TWO RECALLS ON THE POWER STEERING UNIT AND HAD THE DEALER TAKE CARE OF THEM.(HAD THE CAR TOWED BECAUSE THE POWER STEERING WON'T WORK AND IT LEAKED ALL OVER MY NEW DRIVEWAY) I 'VE HAD THE CAR BACK TO THE DEALER 3 TIMES FOR "POWER STEERING" LEAKING. THE LATEST NEW WAS THE A "BOOT" OF SOME SORT IN THE "RACK-AND-PINION STEERING" WAS THE CAUSE OF THE POWER STEERING LEAK AND THEY ALSO FOUND AN OIL LEAK ON THE HEADCASK COVER TOO. AFTER EVERYTHING WAS FINALLY FINIHSED (AFTER 2 DAYS) I PICKED UP THE CAR AND DROVE IT HOME BUT I AM GOING TO BRING IT BACK TO THE DEALSHIP BECAUSE NOW THE CAR IS SWAYING LEFT/RIGHT AND THE DEALERSHIP SAID THEY DID A FRONT END ALIGNEMENT BECAUSE OF ALL THE WORK THEY HAD TO DUE TO THE VEHICLE. *JB
NHTSA ODI #10146342
Mileage unknown · May 4, 2005
Suspension
CONTACT STATED: WHILE DRIVING SLOWLY DURING A U TURN TO PARK GOING ABOUT 3-4 MPH THE REAR DRIVER'S SIDE HUB FELL COMPLETELY OFF. NORMAL WEATHER CONDITIONS. TOOK VEHICLE TO TOYOTA OF DALLAS DEALERSHIP. THE HUB WAS STILL ATTACHED TO THE TIRE. UPON OBSERVATION 1/2 OF THE BOLTS STILL SCREWED INTO THE HOLE, THE OTHER TWO WERE L…
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CONTACT STATED: WHILE DRIVING SLOWLY DURING A U TURN TO PARK GOING ABOUT 3-4 MPH THE REAR DRIVER'S SIDE HUB FELL COMPLETELY OFF. NORMAL WEATHER CONDITIONS. TOOK VEHICLE TO TOYOTA OF DALLAS DEALERSHIP. THE HUB WAS STILL ATTACHED TO THE TIRE. UPON OBSERVATION 1/2 OF THE BOLTS STILL SCREWED INTO THE HOLE, THE OTHER TWO WERE LAYING OUT IN THE STREET, TWO BOLTS WERE MISSING. MASSIVE RUST BUILT UP IMPLIED THERE WAS NEVER A BOLT INSIDE. AN INVESTIGATOR CONFIRMED THAT IT LOOKS LIKE TWO BOLTS WERE NEVER IN THE SPINDLE , AND CAUSED EXCESS STRESS ON THE TWO BOLTS, AND CAUSED THEM TO SNAP IN HALF, CAUSING THE HUB TO COME OFF.*AK
NHTSA ODI #10119872
5,000 miles · Mar 28, 2005
Suspension
VEHICLE VIBRATED SEVERELY WHILE DRIVING AT ANY SPEED. VEHICLE HAS NOT BEEN INSPECTED AT THIS TIME. CONSUMER ANTICIPATED ONE OF THE FRONT WHEELS MAY COME OFF WHILE DRIVING.*AK
NHTSA ODI #10116951
56,000 miles · Feb 27, 2005
Suspension
STARTING AT APPROX. 40,000-45,000 MILES THERE WAS A THUMPING NOISE UNDER DRIVER SIDE FEET. THOUGHT MAYBE WAS TIRES,THEY WERE REPLACED AT 54,000 MILES. NOISE WAS STILL THERE. TOOK TO DEALERSHIP. HAD FOR ABOUT A WEEK, FIRST DIAGNOSIS WAS BALL JOINTS, TIE RODS, A-ARMS. COVERED UNDER EXTENDED WARRANTY HAD TO PAY $100 DEDUCTIBLE…
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STARTING AT APPROX. 40,000-45,000 MILES THERE WAS A THUMPING NOISE UNDER DRIVER SIDE FEET. THOUGHT MAYBE WAS TIRES,THEY WERE REPLACED AT 54,000 MILES. NOISE WAS STILL THERE. TOOK TO DEALERSHIP. HAD FOR ABOUT A WEEK, FIRST DIAGNOSIS WAS BALL JOINTS, TIE RODS, A-ARMS. COVERED UNDER EXTENDED WARRANTY HAD TO PAY $100 DEDUCTIBLE. NO MORE THAN A WEEK LATER STILL THERE, CALLED AND MADE AN APPOINTMENT. DIAGNOSIS SECOND TIME WAS STRUTS, STABILIZER BAR, BUSHINGS. AGAIN, COVERED UNDER MANUFACTURER WARRANTY BUT STILL HAD TO PAY ANOTHER $100 DEDUCTIBLE. EVEN THOUGH STILL PART OF SAME PROBLEM. NOW A WEEK LATER, PROBLEM AGAIN PERSISTS BUT WORSE. YOU CAN JUST SIT IN THE VAN AND SHAKE IT AND HEAR THE ACTUAL NOISE INSTEAD OF HAVING TO DRIVE IT. AGAIN, I NOW HAVE TO TAKE IT BACK TO THE DEALER FOR ANOTHER APPOINTMENT. *JB
NHTSA ODI #10112254
23,000 miles · Nov 2, 2004
Suspension
FRONT END NOISE, FLUTTER TO A FRONT END CLUNCK SOUND MORE ON RIGHT SIDE. SOUND WAS LIGHT AT 23000 MILES THEN NOW AT 52000 VERY LOAD SOUNDS LIKE SOMETHING GOING TO FALL OUT OR OFF VAN. FOUND THE FRONT STAB. BAR BUSHING PASSENGER SIDE EGGED OUT CAUSING BAD CLUNCK. THESE ITEMS SEEMED TO FAIL VERY EARLY SEEING THIS VAN IS ON INTERST…
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FRONT END NOISE, FLUTTER TO A FRONT END CLUNCK SOUND MORE ON RIGHT SIDE. SOUND WAS LIGHT AT 23000 MILES THEN NOW AT 52000 VERY LOAD SOUNDS LIKE SOMETHING GOING TO FALL OUT OR OFF VAN. FOUND THE FRONT STAB. BAR BUSHING PASSENGER SIDE EGGED OUT CAUSING BAD CLUNCK. THESE ITEMS SEEMED TO FAIL VERY EARLY SEEING THIS VAN IS ON INTERSTATE MOST OF THE TIME.*AK
NHTSA ODI #10098167
Mileage unknown · Jan 23, 2004
Service Brakes, HydraulicSuspension
I OWN A 2002 DODGE CARAVAN SE 3.3 LITER ENGINE. SINCE I HAVE HAD THIS VEHICLE,(BOUGHT IN AUGUST 2003) I HAVE HAD TO BUY NEW TIRES, HAD TO HAVE THE TIRES ROTATED & BALANCED 4 TIMES AND BECAUSE OF THE POPPING NOISE HAVE TO HAVE THE SWAY BAR BUSHINGS REPLACED AND HAVE A NEW ROTOR AND BRAKES REPLACED. THE VIBRATION DUE TO THE BRAK…
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I OWN A 2002 DODGE CARAVAN SE 3.3 LITER ENGINE. SINCE I HAVE HAD THIS VEHICLE,(BOUGHT IN AUGUST 2003) I HAVE HAD TO BUY NEW TIRES, HAD TO HAVE THE TIRES ROTATED & BALANCED 4 TIMES AND BECAUSE OF THE POPPING NOISE HAVE TO HAVE THE SWAY BAR BUSHINGS REPLACED AND HAVE A NEW ROTOR AND BRAKES REPLACED. THE VIBRATION DUE TO THE BRAKES WEARING AND ROTORS IS UNREAL AND KNOW I AM NOT THE ONLY PERSON HAVING THE BRAKE AND ROTOR PROBLEM. THERE HAS BEEN ONLY 15,000 MILES PUT ON THESE BRAKES AND ARE HAVING TO HAVE THEM REPLACED AGAIN. SOMETHING IS NOT RIGHT AND THIS NEEDS TO BE CHECKED INTO. THANK YOU. *LA
NHTSA ODI #10054715
Official recalls
4Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.