NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
36 reportsClear category filter19,000 miles · Dec 29, 2005
Service Brakes, HydraulicSteeringSuspension
I HEARD A "BANGING" NOISE WHILE DRIVING ON THE HIGHWAY AT 50 MPH. SO I CALLED MY DEALER TO SCHEDULE AN APPT FOR MULTIPLE OF REASONS AND THEY FOUND THE FOLLOWING ISSUES AGAIN WITH MY CAR; MY FRONT BRAKES (SHOE PADES, ROTOR'S TURNED) NEEDED TO BE REPLACED AGAIN SINCE I'VE HAD THIS CAR AND THE CAR ONLY HAS 45,000 MILES ON IT AND PR…
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I HEARD A "BANGING" NOISE WHILE DRIVING ON THE HIGHWAY AT 50 MPH. SO I CALLED MY DEALER TO SCHEDULE AN APPT FOR MULTIPLE OF REASONS AND THEY FOUND THE FOLLOWING ISSUES AGAIN WITH MY CAR; MY FRONT BRAKES (SHOE PADES, ROTOR'S TURNED) NEEDED TO BE REPLACED AGAIN SINCE I'VE HAD THIS CAR AND THE CAR ONLY HAS 45,000 MILES ON IT AND PREVIOUS TO THAT, THE DEALER REPLACED THE SHOE PADES AGAIN AT 19,000 MILES?? ALSO AT 19,000 MILES, THE DEALER HAD TO REPLACE THE "BUSHINGS AND LINKS" FOR THE FRONT END AND AGAIN AT 45,000 MILES TWO DAYS AGO. I AM STRATING TO WONDER IF THERE IS A DIRECT LINK BETWEEN THE TWO PARTS GOING PREMATURELY. I ALSO HAD TO REPLACE ALL FOUR TIRES BECAUSE DUE TO THE WEAR/TEAR ON THEM BECASUE THEY WERE UNSAFE. THE DEALER WON'T WARRENTY THEM, SO I HAD TO BUY NEW SET OF TIRES AT 19,000 MILES. I THINK THE TIRES WORN OUT PREMATURELY DUE TO ALL THE FRONT END PROBLEMS THAT I AM HAVING. THERE ALSO HAVE BEEN A NUMBER OF "POWER STEERING" ISSUES WITH MY VEHICHLE SINCE I PURCHASED IT. I BELIEVE THERE HAS BEEN TWO RECALLS ON THE POWER STEERING UNIT AND HAD THE DEALER TAKE CARE OF THEM.(HAD THE CAR TOWED BECAUSE THE POWER STEERING WON'T WORK AND IT LEAKED ALL OVER MY NEW DRIVEWAY) I 'VE HAD THE CAR BACK TO THE DEALER 3 TIMES FOR "POWER STEERING" LEAKING. THE LATEST NEW WAS THE A "BOOT" OF SOME SORT IN THE "RACK-AND-PINION STEERING" WAS THE CAUSE OF THE POWER STEERING LEAK AND THEY ALSO FOUND AN OIL LEAK ON THE HEADCASK COVER TOO. AFTER EVERYTHING WAS FINALLY FINIHSED (AFTER 2 DAYS) I PICKED UP THE CAR AND DROVE IT HOME BUT I AM GOING TO BRING IT BACK TO THE DEALSHIP BECAUSE NOW THE CAR IS SWAYING LEFT/RIGHT AND THE DEALERSHIP SAID THEY DID A FRONT END ALIGNEMENT BECAUSE OF ALL THE WORK THEY HAD TO DUE TO THE VEHICLE. *JB
NHTSA ODI #10146342
26,000 miles · Dec 5, 2005
Steering
DT: THE CONTACT TOOK VEHICLE TO A DEALERSHIP TO HAVE IT INSPECTED .THE MECHANIC DETERMINED THE RIGHT FRONT TIE ROD END BROKE. THE VEHICLE IS AT THE DEALERSHIP AT THIS TIME. REPAIRS WILL BE MADE AT THE CONTACT'S EXPENSE. *AK UPDATED 1/11/2006. *NM
NHTSA ODI #10144486
26,000 miles · Dec 5, 2005
Steering
DT: THE CONTACT STATED DURING STATE SAFETY INSPECTION, IT WAS DISCOVERED THAT RIGHT FRONT TIE ROD ASSEMBLY WORE OUT. THE DEALER WAS CONTACTED. THIS WAS NOT COVERED UNDER A WARRANTY. NO REPAIRS HAVE BEEN MADE. *AK
NHTSA ODI #10144482
46,000 miles · Dec 1, 2005
Steering
STEERING FAILURE. WHEN TURNING THE STEERING TO THE FAR LEFT OR RIGHT, THE STEERING WHEEL STICKS IN THAT POSITION AND RELEASES ONLY AFTER SEVERAL ATTEMPTS. IN NORMAL STRAIGHT AHEAD OPERATION THERE IS A VERY NOTICEABLE NOISE AND COMING FROM THE STEERING APPARATUS. I BELIEVE THIS TO BE A DANGEROUS SITUATION. I HAVE CONTACTED C…
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STEERING FAILURE. WHEN TURNING THE STEERING TO THE FAR LEFT OR RIGHT, THE STEERING WHEEL STICKS IN THAT POSITION AND RELEASES ONLY AFTER SEVERAL ATTEMPTS. IN NORMAL STRAIGHT AHEAD OPERATION THERE IS A VERY NOTICEABLE NOISE AND COMING FROM THE STEERING APPARATUS. I BELIEVE THIS TO BE A DANGEROUS SITUATION. I HAVE CONTACTED CHRYSLER, THEY OPTED TO DO NOTHING--SUGGESTED THAT I GET IT REPAIRED. *NM
NHTSA ODI #10144112
51,000 miles · Aug 9, 2005
Steering
THE RACK AND PINION STEERING HAS FAILED, ONLY TO ONE SIDE SO FAR--TO THE LEFT, MAKING IT VERY DIFFICULT TO STEER AND/OR TURN TO THE LEFT. AT 51,000 MILES, I BELIEVE THIS IS VERY PREMATURE FOR A FAILURE AND CAN BECOME A VERY SERIOUS SAFETY HAZARD. CHRYSLER WILL NOT COVER IT UNDER WARRANTY. THEREFORE, IF OTHER OWNERS HAVE FILED…
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THE RACK AND PINION STEERING HAS FAILED, ONLY TO ONE SIDE SO FAR--TO THE LEFT, MAKING IT VERY DIFFICULT TO STEER AND/OR TURN TO THE LEFT. AT 51,000 MILES, I BELIEVE THIS IS VERY PREMATURE FOR A FAILURE AND CAN BECOME A VERY SERIOUS SAFETY HAZARD. CHRYSLER WILL NOT COVER IT UNDER WARRANTY. THEREFORE, IF OTHER OWNERS HAVE FILED COMPLAINTS AND/OR REQUESTED REPAIRS TO THIS ISSUE, I BELIEVE A RECALL IS JUSTIFIED TO PREVENT ACCIDENTS AND PREVENT VERY SERIOUS INJURY. *NM
NHTSA ODI #10132129
Mileage unknown · May 4, 2005
Steering
CONTACT STATED: CONTACT RECEIVED A RECALL ON THE STEERING COLUMN. SHE HAD THE STEERING COLUMN REPLACED TWICE, BUT WAS STILL IS MESSING UP. WHILE TURNING THE WHEEL IN EITHER DIRECTION IT MADE A NOISE. CONTACT HAS THE LAST RECALL LETTER AND SHE COULD GET THE SERVICE INVOICES FROM DEALER IF WE NEEDED THEM.*AK
NHTSA ODI #10119804
55,000 miles · Mar 12, 2005
Steering
2002 DODGE CARAVAN SPORT. 1) VEHICLE EQUIPPED WITH TILT-WHEEL. DRIVER ATTEMPTED TO AJUST WHEEL. (2) TILT-WHEEL WOULD NOT LOCK INTO PLACE, LEAVING STEERING WHEEL "FLOPPING" UP AND DOWN. EXTREMELY DIFFICULT AND UNSAFE TO DRIVE VEHICLE IN THIS CONDITION. ALMOST CAUSED LOSS OF CONTROL/ACCIDENT.*AK
NHTSA ODI #10113992
Mileage unknown · Mar 3, 2005
Steering
POWER STEERING DOES NOT OPERATE, MAKING IT DIFFICULT TO MANEUVER THE VEHICLE. CONSUMER TOOK VEHICLE TO DEALER FOR A CHECKUP, AND RESULTS SHOWED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THIS WAS THE SECOND TIME THAT VEHICLE HAD TO BE REPAIRED FOR THE STEERING.*AK
NHTSA ODI #10113355
Mileage unknown · Feb 7, 2005
Power TrainSteering
WHILE VEHICLE WAS PARKED DRIVER NOTICED A LIQUID LEAKING FROM UNDERNEATH THE VEHICLE. DRIVER WAS UNABLE TO TURN THE STEERING WHEEL. A LOUD CLANKING NOISE WAS COMING FROM THE FRONT. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE STEERING HOSES AND TRANSMISSION SHAFT NEEDED TO BE REPLACED. T…
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WHILE VEHICLE WAS PARKED DRIVER NOTICED A LIQUID LEAKING FROM UNDERNEATH THE VEHICLE. DRIVER WAS UNABLE TO TURN THE STEERING WHEEL. A LOUD CLANKING NOISE WAS COMING FROM THE FRONT. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE STEERING HOSES AND TRANSMISSION SHAFT NEEDED TO BE REPLACED. THEN, DRIVER INFORMED THE MECHANIC THAT THE PROBLEMS STILL OCCURRED, AND HAD NOT BEEN RESOLVED. *AK
NHTSA ODI #10111030
Mileage unknown · Dec 8, 2004
Steering
WE HAVE HAD THE POWER STEERING PUMP CHANGED FOUR TIMES. ON 7/22/03, WE BROUGHT THE VAN INTO WESTWAY DODGE, BECAUSE WE HAD A LOUD NOISE WHEN TURNING. THEY CONDUCTED TECHNICAL SERVICE BULLETIN 19-006-02 AND INSTALLED A LONGER POWER STEERING HOSE. ON 7/31/2003, WE AGAIN BROUGHT IT IN TO WESTWAY, BECAUSE THE POWER STEERING PUMP WAS …
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WE HAVE HAD THE POWER STEERING PUMP CHANGED FOUR TIMES. ON 7/22/03, WE BROUGHT THE VAN INTO WESTWAY DODGE, BECAUSE WE HAD A LOUD NOISE WHEN TURNING. THEY CONDUCTED TECHNICAL SERVICE BULLETIN 19-006-02 AND INSTALLED A LONGER POWER STEERING HOSE. ON 7/31/2003, WE AGAIN BROUGHT IT IN TO WESTWAY, BECAUSE THE POWER STEERING PUMP WAS MAKING A MOANING SOUND. THEY DIAGNOSED IT AS LOW PRESSURE OUTPUT AND REPLACED THE POWER STEERING PUMP. ON SEPT. 15, 2003 WE BROUGHT IT IN FOR THE POWER STEERING COOLANT LINE RECALL. AFTER THAT TIME, THE DEALER ADVISED US THAT IT WAS STILL MAKING NOISE BUT IT WOULD GO AWAY AFTER THE LINES GOT BROKE IN. WE HAVE EXPERIENCED CONTINUED NOISE AND THE STEERING WHEEL, AT TIMES, IS DIFFICULT TO TURN. NOVEMBER 26, 2004, WE TOOK OUR VAN IN FOR THE UPPER POWER STEERING PUMP RECALL. WE BROUGHT IT TO MACK MASSEY DODGE AT 950 CROCKETT, EL PASO, TX 79922. OUR SERVICE REPRESENTATIVE WAS RALPH GARCIA (TELEPHONE 915-231-4193). HE ARRANGED TO HAVE THE RECALL DONE. I ALSO ASKED HIM TO INVESTIGATE A LOUD NOISE WHEN THE STEERING WHEEL WAS TURNED. ON OR ABOUT NOVEMBER 27, 2004, THE UPPER POWER STEERING PUMP WAS CHANGED. THEY ALSO REPLACED THE PUMP AND TEST DROVE THE VEHICLE. I WAS TOLD BY MR. GARCIA, THAT THE PUMP LEAKED AND COMPLETELY FELL APART?. MR. GARCIA STATED THEY WOULD CHANGE THE PUMP AGAIN, CHECK IT FOR LEAKS. WE PICKED UP THE VEHICLE ON NOVEMBER 29, 2004. ON DECEMBER 3, 2004, WHILE DRIVING TO PHOENIX, I EXPERIENCED A CHECK ENGINE LIGHT & WARNING TONE. I DROVE THE VEHICLE TO LAS CRUCES, NM AND TOOK IT TO THE SANDOVAL DODGE SERVICE CENTER, WHICH WAS CLOSER TO ME AT THE TIME. MR. RUDY SANDOVAL ( PHONE: 800-499-1403) HAD THE VEHICLE CHECKED. I SPOKE WITH MR. SANDOVAL TODAY, (12/6/2004) AND HE STATED THEIR REPAIR DEPARTMENT HAD DONE THE UPPER POWER STEERING HOSE RECALL AND ALSO FOUND THE POWER STEERING PUMP TO BE LEAKING AND IT WOULD NEED TO BE REPLACED. IT IS STILL BEING REPAIRED AS OF 12/7/2004. *JB
NHTSA ODI #10102388
Official recalls
4Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
Illustration