NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
470 reports95,000 miles · Jun 22, 2011
Steering
PURCHASED USED 2000 CARAVAN W/90,000 MILES. WARRANTY EXPIRED IN 2003 AND BECAUSE OF MILEAGE. PROBLEM: BELT SLIPS OFF WHEN IT RAINS, CAUSING POWER STEERING TO NOT WORK, MECHANIC SAYS IT CAN DESTROY ENGINE IF YOU CONTINUE TO DRIVE W/BELT OFF. HAD BELT PUT BACK ON 5 TIMES. WON'T DRIVE WHEN IT'S WET OUT, PLAN TO PURCHASE THIS "KIT"…
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PURCHASED USED 2000 CARAVAN W/90,000 MILES. WARRANTY EXPIRED IN 2003 AND BECAUSE OF MILEAGE. PROBLEM: BELT SLIPS OFF WHEN IT RAINS, CAUSING POWER STEERING TO NOT WORK, MECHANIC SAYS IT CAN DESTROY ENGINE IF YOU CONTINUE TO DRIVE W/BELT OFF. HAD BELT PUT BACK ON 5 TIMES. WON'T DRIVE WHEN IT'S WET OUT, PLAN TO PURCHASE THIS "KIT" NEEDED IN ORDER TO STOP BELT SLIPPING OFF. KIT IS EST. $600, PLUS LABOR COST. I KEEP WONDERING WHAT DID PRIOR OWNER DO FOR THIS PROBLEM. *TR
NHTSA ODI #10408577
135,000 miles · Jun 22, 2011
Seat Belts
SEAT BELTS WILL NOT RELEASE. *TR
NHTSA ODI #10408512
20,000 miles · Jun 22, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT HEARD A SQUEAKING SOUND IN THE FRONT DRIVERS SIDE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE BRAKE PADS NEEDED TO BE REPLACED. AFTER THE BRAKE PADS WERE REPLA…
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TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT HEARD A SQUEAKING SOUND IN THE FRONT DRIVERS SIDE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE BRAKE PADS NEEDED TO BE REPLACED. AFTER THE BRAKE PADS WERE REPLACED THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE TECHNICIANS STATED THE SOUND WAS CAUSED BY THE BRAKES AND WAS DUE TO THE DESIGN OF THE BRAKES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
NHTSA ODI #10408466
347,000 miles · Jun 7, 2011
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FUEL TANK DETACHED FROM THE VEHICLE. THE FUEL TANK WAS FULL TO CAPACITY AT THE TIME OF THE FAILURE AND FUEL WAS SPILLED ONTO THE HIGHWAY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE FUEL TANK DETACHED AS A RESULT OF BOTH STRAPS F…
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TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FUEL TANK DETACHED FROM THE VEHICLE. THE FUEL TANK WAS FULL TO CAPACITY AT THE TIME OF THE FAILURE AND FUEL WAS SPILLED ONTO THE HIGHWAY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE FUEL TANK DETACHED AS A RESULT OF BOTH STRAPS FRACTURING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 347,000.
NHTSA ODI #10405505
170,000 miles · May 6, 2011
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT WAS DRIVING AND WHEN HE ATTEMPTED TO SLOW DOWN, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE BRAKE FLUID PIPE WAS CORRODED AND THE BRAKE FLUID LEAKED OUT. THE VEHICLE WAS BEING REPAIRED. THE VIN WAS…
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TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT WAS DRIVING AND WHEN HE ATTEMPTED TO SLOW DOWN, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE BRAKE FLUID PIPE WAS CORRODED AND THE BRAKE FLUID LEAKED OUT. THE VEHICLE WAS BEING REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 170,000.
NHTSA ODI #10399318
150,000 miles · Apr 28, 2011
SteeringCrashInjury
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SPINDLE BROKE ON THE TIE ROD CAUSING THE WHEEL TO BUCKLE UNDERNEATH, AS A RESULT SHE LOST CONTROL AND THE VEHICLE ROLLED OVER. A POLICE REPORT WAS FILED. FOUR PEOPLE IN THE VEHICLE SUSTAINED INJURIES. THE CONTACTED STATED THAT THEY …
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TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SPINDLE BROKE ON THE TIE ROD CAUSING THE WHEEL TO BUCKLE UNDERNEATH, AS A RESULT SHE LOST CONTROL AND THE VEHICLE ROLLED OVER. A POLICE REPORT WAS FILED. FOUR PEOPLE IN THE VEHICLE SUSTAINED INJURIES. THE CONTACTED STATED THAT THEY ALL SUFFERED INJURIES ON THEIR KNEES, BACK AND NECK. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DECLARED THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.
NHTSA ODI #10398176
115,000 miles · Mar 29, 2011
Structure
2000 DODGE CARAVAN, LEFT STRUT TOWER IS RUSTING OUT TERRIBLY, MUST BE REPLACED WITH STRUT CAP. STRUT CAP IS AVAIABLE THRU C. HRYSLER AND AFTER MARKET, COSTS IS ABOUT $400 TO REPAIR IF STRUT TOWER COMPLETELY RUSTS OUT COULD CAUSE SEVERE DAMAGE TO VEHICLE AND POSSIBLE INJURY TO SOMEONE.
NHTSA ODI #10393557
220,000 miles · Mar 9, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT WOULD CONTINUOUSLY FRACTURE AND WAS REPLACED OVER TEN TIMES BUT TO NO AVAIL. THE MANUFACTURER WAS NOT NOTIFIED OF THE CONTINUAL FAILURE AND THE VEHICLE WAS NOT FURTHER REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 220,000.
NHTSA ODI #10387003
Mileage unknown · Feb 25, 2011
Air Bags
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT AUTO SHOP AND WHEN THE TECHNICIAN ACTIVATED THE HORN, THE FRONT DRIVER SIDE AIR BAG ABRUPTLY DEPLOYED WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2007 UNDER A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 04V480000 (AIR B…
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TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT AUTO SHOP AND WHEN THE TECHNICIAN ACTIVATED THE HORN, THE FRONT DRIVER SIDE AIR BAG ABRUPTLY DEPLOYED WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2007 UNDER A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 04V480000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAULTY AIR BAG. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
NHTSA ODI #10384534
141,000 miles · Nov 3, 2010
Air Bags
THE HORN AND CRUISE CONTROL SUDDENLY STOPPED WORKING AND THE AIR BAG LIGHT CAME ON AND WOULDN'T GO OFF. I WENT ONLINE TO SEE TO REPAIR IT, AND DISCOVERED THAT THERE HAD BEEN A RECALL IN 2005 FOR THIS PROBLEM WITH DOGE CARAVANS. I NEVER RECEIVED A RECALL NOTICE AND THE DEALER TOLD ME I HAVE TO PAY FOR THE REPAIRS. IS THERE ANYTHI…
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THE HORN AND CRUISE CONTROL SUDDENLY STOPPED WORKING AND THE AIR BAG LIGHT CAME ON AND WOULDN'T GO OFF. I WENT ONLINE TO SEE TO REPAIR IT, AND DISCOVERED THAT THERE HAD BEEN A RECALL IN 2005 FOR THIS PROBLEM WITH DOGE CARAVANS. I NEVER RECEIVED A RECALL NOTICE AND THE DEALER TOLD ME I HAVE TO PAY FOR THE REPAIRS. IS THERE ANYTHING THAT YOU CAN DO?
NHTSA ODI #10364828
Official recalls
4Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 10, 2003
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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