Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
550–25K
6225–50K
6750–75K
4375–100K
34100–150K
13150K+
274 reports with mileage · 130 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 67 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports12 fire reports20 injury reports
What owners actually said
404 reports
75,600 miles · Mar 2, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE POWER STEERING FAILED WITHOUT WARNING. HE THEN PULLED OVER TO INSPECT THE VEHICLE AND DISCOVERED THAT THE TIMING CHAIN ATTACHMENT WAS FRACTURED AND HAD CAUSED THE FAILURE. THE VEHICLE WAS THEN TOWED TO A DEALER WHERE THEY…
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TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE POWER STEERING FAILED WITHOUT WARNING. HE THEN PULLED OVER TO INSPECT THE VEHICLE AND DISCOVERED THAT THE TIMING CHAIN ATTACHMENT WAS FRACTURED AND HAD CAUSED THE FAILURE. THE VEHICLE WAS THEN TOWED TO A DEALER WHERE THEY ADVISED HIM THAT A BOLT WAS NEVER ATTACHED TO THE TIMING CHAIN AND BECAUSE OF THE STRESS ON THE COMPONENT, THE TIMING CHAIN FRACTURED. THE DEALER REPAIRED THE TIMING CHAIN CASKET AND GASKETS. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,600.
NHTSA ODI #10386212
80,000 miles · Feb 24, 2011
Exterior Lighting
HEADLIGHTS AND INTERIOR LIGHTS FLICKER. *TR
NHTSA ODI #10384427
Mileage unknown · Jan 18, 2011
Electrical SystemVisibility
MY HEATER FAN ONLY COMES ON WHEN I TURN THE KNOB TO HIGH, THE SAME THING HAPPENS TO MY SISTERS TOWN AND COUNTRY THERE MUST BE A DEFECT HERE BECAUSE THE GARAGE STATED THAT THESE VEHICLES ARE KNOWN FOR THAT. IT IS WINTER AND I CANNOT AFFORD TO FIX THIS ON MY OWN,AND IF THERE IS A DEFECT CHRYSLER SHOULD REPLACE THE PART. IT GETS C…
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MY HEATER FAN ONLY COMES ON WHEN I TURN THE KNOB TO HIGH, THE SAME THING HAPPENS TO MY SISTERS TOWN AND COUNTRY THERE MUST BE A DEFECT HERE BECAUSE THE GARAGE STATED THAT THESE VEHICLES ARE KNOWN FOR THAT. IT IS WINTER AND I CANNOT AFFORD TO FIX THIS ON MY OWN,AND IF THERE IS A DEFECT CHRYSLER SHOULD REPLACE THE PART. IT GETS COLD WHEN I HAVE TO TURN THE KNOB DOWN, I HEARD THERE IS A CARD OF SOME SORT BEHIND THE GLOVE BOX. HOW EASY IS THIS PROBLEM TO FIX. ALSO MY REAR WIPER SPRING IS FAULTY IS THERE A RECALL ON THIS.
NHTSA ODI #10377748
48,684 miles · Jan 10, 2011
Electrical System
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO RESET THE VEHICLE TRIP COMPUTER, HE NOTICED AN ERROR MESSAGE WHICH CAUSED THE SPEEDOMETER TO FAIL. THE CONTACT WAS UNABLE TO DETERMINE AT WHAT SPEED HE WAS DRIVING. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED FOR THE FAILURE. THE FA…
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TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO RESET THE VEHICLE TRIP COMPUTER, HE NOTICED AN ERROR MESSAGE WHICH CAUSED THE SPEEDOMETER TO FAIL. THE CONTACT WAS UNABLE TO DETERMINE AT WHAT SPEED HE WAS DRIVING. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED FOR THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WERE 48,684. UPDATED 03/16/11 *BF UPDATED 12/14/11 *CN
NHTSA ODI #10375387
147,000 miles · Dec 22, 2010
Steering
POWER STEERING FAILS WHEN CAR IS BACKED UP AND TURNED TO THE LEFT. WHEN PULLING FORWARD THE POWER STEERING IS NOT FUNCTIONING. PLACING THE CAR IN NEUTRAL AND REVVING THE ENGINE SEEMS TO CORRECT THE PROBLEM. CAR HAS 147000+ MILES ON IT. *TR
NHTSA ODI #10372043
95,000 miles · Dec 13, 2010
Latches/locks/linkages
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE RIGHT REAR PASSENGER SIDE DOOR WAS LOCKED TIGHT AND COULD NOT BE OPENED MANUALLY OR WITH THE ELECTRONIC KEY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED. THE DOOR LOCK FAILED IN MARCH 2010. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT M…
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TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE RIGHT REAR PASSENGER SIDE DOOR WAS LOCKED TIGHT AND COULD NOT BE OPENED MANUALLY OR WITH THE ELECTRONIC KEY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED. THE DOOR LOCK FAILED IN MARCH 2010. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 107,000.
NHTSA ODI #10370333
80,000 miles · Nov 18, 2010
Latches/locks/linkagesStructure
SLIDING DOOR LOCKS FAIL TO OPERATE REMOTELY. *TR
NHTSA ODI #10366724
155,667 miles · Aug 11, 2010
Structure
TL*THE CONTACT OWNS A 2002 TOWN AND COUNTRY. THE DEALER REPLACED THE POWER LIFT GATE MODULE; HOWEVER, THE FAILURE WASN'T CORRECTED. HE TOOK THE VEHICLE BACK TO THE DEALER WHO STATED THAT THEY REPLACED THE PART SPECIFIED IN THE RECALL; THEREFORE, THEY COULD NO LONGER ASSIST HIM. THE CONTACT REPLACED THE LIFT GATE LATCH HIMSELF WH…
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TL*THE CONTACT OWNS A 2002 TOWN AND COUNTRY. THE DEALER REPLACED THE POWER LIFT GATE MODULE; HOWEVER, THE FAILURE WASN'T CORRECTED. HE TOOK THE VEHICLE BACK TO THE DEALER WHO STATED THAT THEY REPLACED THE PART SPECIFIED IN THE RECALL; THEREFORE, THEY COULD NO LONGER ASSIST HIM. THE CONTACT REPLACED THE LIFT GATE LATCH HIMSELF WHICH WAS THE SPECIFIC CAUSE FOR THE FAILURE. THE MANUFACTURER WILL NOT ASSIST THE CONTACT WITH A GOOD WILL REIMBURSEMENT, BECAUSE OF THE VEHICLE MILEAGE. THE FAILURE MILEAGE WAS 155,667 AND THE CURRENT MILEAGE WAS 155,821.
NHTSA ODI #10348859
Mileage unknown · Aug 3, 2010
Tires
TL* THE CONTACT OWNS A CHRYSLER TOWN AND COUNTRY EQUIPPED WITH TOYO VERSADO TIRES, SIZE P215/65/R16. THE CONTACT WAS TRAVELING AT 70 MPH WHEN THE REAR DRIVER SIDE TIRE SUDDENLY EXPLODED WITHOUT WARNING. THE TIRE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE TREAD HAD SEPARATED FROM THE TIRE. THE DEALER REPLACED…
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TL* THE CONTACT OWNS A CHRYSLER TOWN AND COUNTRY EQUIPPED WITH TOYO VERSADO TIRES, SIZE P215/65/R16. THE CONTACT WAS TRAVELING AT 70 MPH WHEN THE REAR DRIVER SIDE TIRE SUDDENLY EXPLODED WITHOUT WARNING. THE TIRE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE TREAD HAD SEPARATED FROM THE TIRE. THE DEALER REPLACED THE TIRE. THE DEALER ALSO ADVISED THAT THE FRONT DRIVER SIDE TIRE WAS EXHIBITING THE SAME FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 15,000.
NHTSA ODI #10347113
146,800 miles · Aug 3, 2010
Exterior Lighting
TOWN AND COUNTRY 2002 HAS HEADLIGHTS THAT FLICKER AND GO OFF WHILE THE MINIVAN IS MOVING. NHTSA WAS INVESTIGATING THIS IN 2005 (ASSOCIATED PRESS, 2.07.2005) AND WAS TALKING TO DAILMLERCHRYSLER ABOUT THIS. TRAVELING IN THE WINTER, AND THE EARLY EVENING THE LIGHTS WENT OFF SUDDENLY. I WAS ABLE TO FLICK THE SWITCH ON THE COLU…
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TOWN AND COUNTRY 2002 HAS HEADLIGHTS THAT FLICKER AND GO OFF WHILE THE MINIVAN IS MOVING. NHTSA WAS INVESTIGATING THIS IN 2005 (ASSOCIATED PRESS, 2.07.2005) AND WAS TALKING TO DAILMLERCHRYSLER ABOUT THIS. TRAVELING IN THE WINTER, AND THE EARLY EVENING THE LIGHTS WENT OFF SUDDENLY. I WAS ABLE TO FLICK THE SWITCH ON THE COLUMN AND MAKE THEM COME BACK ON. TOOK IT IN FOR SERVICE, BUT NO ERROR CODES WERE FOUND. NOW LAST WEEK, TRAVELING AT 70 MPH, THE LIGHTS WENT OFF NUMEROUS TIMES. THEY DO NOT GO OFF WHEN RAINING AND LIGHTS ARE REQUIRED DURING THE DAY; IT SEEMS TO OCCUR ONLY AT HIGH SPEEDS. THE LIGHTS HAVE THE ISSUE OF DIMMING AS NOTED IN NUMEROUS FORUMS, BUT THIS HAD NOT CAUSED THE LIGHTS TO GO OFF COMPLETELY. THIS VEHICLE IS THE ONE THAT MY 16 YEAR OLD DAUGHTER DRIVES, AND IT IS HIGHLY DANGEROUS SO NO DRIVING CAN BE DONE AFTER DARK AT PRESENT. CALLED DODGE SERVICE AND THEY SAID THEY HAD NO IDEA WHAT TO DO WITHOUT A CODE SAVED. *TR
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
2002 Chrysler Town And Country Problems, Complaints & Recalls | Skip That Year
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