NHTSA owner reports · September 18, 2026 snapshot.
Tires complaints
12 reportsClear category filter169,855 miles · Nov 13, 2011
Tires
MY MECHANIC NOTICED TIRE WARE DEFECTIVE. HE SHOWED ME WHERE THE SIDE WALLS HAD A SLICE GOING AROUND THE OUTER TIRE TOWARD THE TREAD SIDE OF THE SIDE WALL. THE TWO FRONT TIRES (FIRESTONE AFFINITY TOURING) HAD A SIGNIFICANT SLICE, AS IF THE TIRE WOULD SPLIT AND THE TWO BACK TIRES WERE SHOWING SIGNS OF DOING THE SAME THING ONLY N…
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MY MECHANIC NOTICED TIRE WARE DEFECTIVE. HE SHOWED ME WHERE THE SIDE WALLS HAD A SLICE GOING AROUND THE OUTER TIRE TOWARD THE TREAD SIDE OF THE SIDE WALL. THE TWO FRONT TIRES (FIRESTONE AFFINITY TOURING) HAD A SIGNIFICANT SLICE, AS IF THE TIRE WOULD SPLIT AND THE TWO BACK TIRES WERE SHOWING SIGNS OF DOING THE SAME THING ONLY NOT AS BAD YET. HE RECOMMENDED I GO BACK TO PLACE OF PURCHASE AND INQUIRE ABOUT THESE TIRES BEING DEFECTIVE. THIS WAS AUGUST, 26, 2011. FIRESTONE TOOK OFF THE TWO FRONT TIRES AND SOLD ME 2 NEW TIRES (FR710) , SAYING THE BACK TWO (AFFIINITY TOURING) WEREN'T BAD ENOUGH TO USE WARRANTY. HOWEVER, IF I CAN IN THE VERY NEXT WEEK, WHICH WAS A NEW MONTH, HE COULD HELP ME WITH MY BACK TWO TIRES. MY TIME WAS LIMITED AND I DID NOT GET MY CAR IN UNTIL 2 MONTHS LATER. NOW FIRESTONE WON'T HONOR REPLACING THE BACK TIRES. THE SLICE IS STILL THERE AND MY CONCERN IS IF THE TIRES ARE DEFECTIVE, AM I SAFE DRIVING AROUND ON THEM? THE TWO FRONT WERE APPARENTLY BAD ENOUGH TO REPLACE. *TR
NHTSA ODI #10435420
Mileage unknown · Aug 3, 2010
Tires
TL* THE CONTACT OWNS A CHRYSLER TOWN AND COUNTRY EQUIPPED WITH TOYO VERSADO TIRES, SIZE P215/65/R16. THE CONTACT WAS TRAVELING AT 70 MPH WHEN THE REAR DRIVER SIDE TIRE SUDDENLY EXPLODED WITHOUT WARNING. THE TIRE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE TREAD HAD SEPARATED FROM THE TIRE. THE DEALER REPLACED…
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TL* THE CONTACT OWNS A CHRYSLER TOWN AND COUNTRY EQUIPPED WITH TOYO VERSADO TIRES, SIZE P215/65/R16. THE CONTACT WAS TRAVELING AT 70 MPH WHEN THE REAR DRIVER SIDE TIRE SUDDENLY EXPLODED WITHOUT WARNING. THE TIRE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE TREAD HAD SEPARATED FROM THE TIRE. THE DEALER REPLACED THE TIRE. THE DEALER ALSO ADVISED THAT THE FRONT DRIVER SIDE TIRE WAS EXHIBITING THE SAME FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 15,000.
NHTSA ODI #10347113
57,000 miles · Nov 17, 2009
Tires
TL*THE CONTACT OWNS A 2002 CHRYLSER TOWN AND COUNTRY. THE TIRE SENSOR GIVES AN INACCURATE READING WHEN THE TIRES ARE NOT PROPERLY INFLATED. THE DEALER CONFIRMED THAT THE TIRE SENSOR DISPLAYS INACCURATE READINGS WHEN THE IT IS COLD OUTSIDE. THERE WERE NO RELATED RECALLS OR WARRANTIES. THE FAILURE MILEAGE WAS 57,000.
NHTSA ODI #10292589
79,900 miles · Feb 1, 2009
Tires
I DEVELOPED A REAR FLAT TIRE. I WAS NOT ABLE TO GET THE SPARE TIRE DOWN AS THE RELEASE MECHANISM WAS RUSTED. AS I WAS PULLING TO TRY TO FREE THE SPARE TIRE THE VEHICLE ALMOST FELL OFF THE JACK. EXCESSIVE FORCE IS NEEDED TO RELEASE THE SPARE TIRE WITH THE VEHICLE ON THE JACK. *TR
NHTSA ODI #10257110
106,940 miles · Sep 8, 2008
Tires
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE VEHICLE HAS UNIROYAL TIGER PAW TIRES. THE TIRES WERE PURCHASED ON AUGUST 18, 2008. ON AUGUST 21, 2008, WHILE DRIVING 70 MPH, THE REAR DRIVER'S SIDE TIRE BLEW OUT. THE TIRES HAD LESS THAN 100 MILES. THE MANUFACTURER ACCUSED THE CONTACT OF RUNNING OVER SOMETHING IN THE…
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TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE VEHICLE HAS UNIROYAL TIGER PAW TIRES. THE TIRES WERE PURCHASED ON AUGUST 18, 2008. ON AUGUST 21, 2008, WHILE DRIVING 70 MPH, THE REAR DRIVER'S SIDE TIRE BLEW OUT. THE TIRES HAD LESS THAN 100 MILES. THE MANUFACTURER ACCUSED THE CONTACT OF RUNNING OVER SOMETHING IN THE ROAD. THE TIRE WAS RIPPED APART ON THE HIGHWAY. THE DOT NUMBER, TIRE SIZE, AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 10/07/08. *LJ UPDATED 10/10/08.*JB
NHTSA ODI #10241338
53,000 miles · Aug 29, 2007
Engine And Engine CoolingTires
I HAVE HAD A MAJOR PROBLEM WITH MY 2002 TOWN & COUNTRY MINI VAN SINCE WE PURCHASED IT FROM CU FLEET. THE VAN HAS BEEN IN THE SHOP FOR A NUMBER OF REPAIRS. FROM THE ENGINE TO THE SENSORS. *JB
NHTSA ODI #10201169
53,998 miles · Nov 29, 2005
TiresCrashInjury
AT 10:30 AM, SOUTHBOUND AT THE 346 MILE MARKER I35S, JUST NORTH OF WACO, MY 2002 CHRYSLER TOWN AND COUNTRY LXI MINIVAN WAS IN A ROLLOVER ACCIDENT CAUSED BY THE LEFT REAR TIRE TREAD SEPARATION AND SUBSEQUENT BLOWOUT. MINIVAN WAS IN THE LEFT LANE AND DRIVING THE SPEED LIMIT OF 70 MPH. THE TIRES WERE PURCHASED 11 MONTHS AGO FROM …
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AT 10:30 AM, SOUTHBOUND AT THE 346 MILE MARKER I35S, JUST NORTH OF WACO, MY 2002 CHRYSLER TOWN AND COUNTRY LXI MINIVAN WAS IN A ROLLOVER ACCIDENT CAUSED BY THE LEFT REAR TIRE TREAD SEPARATION AND SUBSEQUENT BLOWOUT. MINIVAN WAS IN THE LEFT LANE AND DRIVING THE SPEED LIMIT OF 70 MPH. THE TIRES WERE PURCHASED 11 MONTHS AGO FROM DISCOUNT TIRE. THEY WERE MULTI-MILE ULTREX IV MADE BY TBC CORPORATION. THE CAR WAS TOTALED AND MY WIFE BROKE HER COLLARBONE AND POSSIBLY TORE SOME LIGAMENTS IN HER LEFT SHOULDER. *JB
NHTSA ODI #10143939
29,337 miles · Jun 19, 2005
Tires
WHILE DRIVING MY 2002 CHRYSLER TOWN & COUNTRY ABOUT 15 MPH IN A CONSTRUCTION ZONE, MY FULL SIZE SPARE TIRE FELL OFF OF THE VEHICLE AND ONTO THE STREET. IT IS HELD UNDER THE VEHICLE BY MEANS OF A STEEL CABLE. THE PLASTIC CLAMP THAT THE CABLE IS ATTACHED TO BROKE AND THE TIRE FELL. I HEARD A BANG AND FELT A BUMP AND SAW MY TIRE…
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WHILE DRIVING MY 2002 CHRYSLER TOWN & COUNTRY ABOUT 15 MPH IN A CONSTRUCTION ZONE, MY FULL SIZE SPARE TIRE FELL OFF OF THE VEHICLE AND ONTO THE STREET. IT IS HELD UNDER THE VEHICLE BY MEANS OF A STEEL CABLE. THE PLASTIC CLAMP THAT THE CABLE IS ATTACHED TO BROKE AND THE TIRE FELL. I HEARD A BANG AND FELT A BUMP AND SAW MY TIRE THROUGH MY REAR VIEW MIRROR IN THE STREET. MY CONCERN IS WHAT WOULD HAVE HAPPENED IF THAT TIRE FELL ON THE HIGHWAY WHILE GOING 60 MHP? THE ACCIDENT IT WOULD HAVE CAUSED BEHIND ME FROM OTHER DRIVERS TRYING TO AVOID MY DROPPED TIRE COULD HAVE KILLED SOMEONE. ARE THERE ANY REPORTS OF THESE CABLES/PLASTIC CLAMPS BREAKING OR FAILING IN THE PAST? THANK YOU
NHTSA ODI #10125742
Mileage unknown · Apr 21, 2005
Tires
ON JANUARY 17, 2004, I HAD COSTCO INSTALL 4 NEW MICHELIN X-RADIAL DT TIRES ON MY CHRYSLER MINIVAN. ON DECEMBER 29, 2004, I NOTICED A BULGE THE SIZE OF 1/2 TENNIS BALL IN THE SIDEWALL OF THE LEFT REAR TIRE. I IMMEDIATELY HAD IT REPLACED BY COSTCO. ON JANUARY 28, 2005, I HAD MY CHRYSLER DEALER REPLACE ALL FOUR TIRE PRESSURE SENSO…
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ON JANUARY 17, 2004, I HAD COSTCO INSTALL 4 NEW MICHELIN X-RADIAL DT TIRES ON MY CHRYSLER MINIVAN. ON DECEMBER 29, 2004, I NOTICED A BULGE THE SIZE OF 1/2 TENNIS BALL IN THE SIDEWALL OF THE LEFT REAR TIRE. I IMMEDIATELY HAD IT REPLACED BY COSTCO. ON JANUARY 28, 2005, I HAD MY CHRYSLER DEALER REPLACE ALL FOUR TIRE PRESSURE SENSORS, REPLACED AT COSTCOS EXPENSE, BECAUSE OF DAMAGE DONE TO THEM DURING THE INITIAL TIRE INSTALLATION. ON FEBRUARY 15, 2005, WITHOUT A "LOW PRESSURE" WARNING, AND WITHOUT STRIKING ANY ROAD HAZARD, THE LEFT FRONT TIRE EXPLODED. IN THE ALMOST 2 MILES IT TOOK TO CROSS 5 LANES OF FAST MOVING TRAFFIC, THE TIRE DISINTEGRATED INTO WHAT MICHELIN CALLS A "RUN FLAT" CONDITION, DAMAGING THE WHEEL VALUED AT JUST OVER $600. OF COURSE WHAT WAS LEFT OF THE TIRE EXHIBITED "RUN FLAT" CONDITIONS BUT THAT WAS ONLY AFTER WHAT POSSIBLY WAS A BLOW OUT DUE TO ANOTHER DEFECT IN THE SIDEWALL. MICHELINS RESPONSE WAS THAT THERE WASN'T ENOUGH TIRE LEFT FOR THEM TO DETERMINE THE REAL CAUSE OF THE FAILURE. MR. TERRY VANCHOFF, ONE OF MICHELIN'S CUSTOMER CLAIMS MANAGERS ALSO SAID, "WITH THE NEW GOVERNMENT RULINGS AFTER THE FIRESTONE DEBACLE, EVEN THOUGH THEY MAY HAVE PAID MY CLAIM IN THE PAST DUE TO GOOD CUSTOMER RELATIONS, NOW, THE GOVERNMENT TREATS EVERY PAID CLAIM AS ADMITTING THAT THERE WAS A DEFECT AND COUNTS AGAINST THEM. IF THIS IS TRUE, I THINK IT DOES A DISSERVICE TO THE CONSUMER AS WELL AS THE COMPANY. I FOR ONE, A LIFELONG MICHELIN TIRE PURCHASER, WILL ACTIVELY LOOK TO OTHER TIRE MANUFACTURERS FOR MY FUTURE NEEDS BECAUSE OF POOR CUSTOMER RELATIONS REGARDING MY CLAIM. AFTER EXTENSIVE REVIEW OF THE NHTSA COMPLAINT FILES, I CAN'T BELIEVE THAT SO MANY "COINCIDENCES" OCCURRED WITH MICHELIN SIDEWALL FAILURES TO SO MANY "UNINFORMED" CONSUMERS THAT THEY WERE ALL CAUSED BY UNDERINFLATED TIRES OR DAMAGE DUE TO STRIKING A ROAD HAZARD. IN CONCLUSION, PLEASE CHECK THE FOLLOWING DOT #'S FOR SIDEWALL ISSUES BEFORE SOMEONE GETS HURT: M30DHU8X4303; 3103; 4503 & 3403. *NM
NHTSA ODI #10118223
12,500 miles · Jun 14, 2004
Tires
TWO MICHELIN MX4 215/65R16 TIRES HAVE NEEDED REPLACEMENT WITHOUT ANY ROAD HAZARD INVOLVED IN UNDER 20,000 MILES. FIRST WAS A BULGE IN THE SIDEWALL, THE SECOND WAS A SLOW LEAK THAT BECAME A FULL FLAT WITH NO VISIBLE DAMAGE. THESE BOTH OCCURRED ON A 2002 CHRYSLER TOWN AND COUNTRY ON THE RIGHT SIDE OF THE VEHICLE.*AK
NHTSA ODI #10075360
Official recalls
4Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 8, 2002
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
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