NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
23 reportsClear category filter62,000 miles · Feb 20, 2013
Latches/locks/linkages
THE MANUAL DOOR LOCK ON THE SLIDING DOOR WILL NOT UNLOCK. BOTH AUTOMATICALLY OR MANUALLY. IT DOES THIS INTERMITTENTLY. MY VAN IS A WHEELCHAIR VAN AND THE SLIDING DOOR IS MY ONLY MEANS OF EXIT. I HAD A WHEELCHAIR VAN MECHANIC TAKE THE WHOLE LOCKING MECHANISM APART AND HE DISCOVERED THERE WAS A FLAW IN THE DESIGN OF THE DOOR ACTUA…
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THE MANUAL DOOR LOCK ON THE SLIDING DOOR WILL NOT UNLOCK. BOTH AUTOMATICALLY OR MANUALLY. IT DOES THIS INTERMITTENTLY. MY VAN IS A WHEELCHAIR VAN AND THE SLIDING DOOR IS MY ONLY MEANS OF EXIT. I HAD A WHEELCHAIR VAN MECHANIC TAKE THE WHOLE LOCKING MECHANISM APART AND HE DISCOVERED THERE WAS A FLAW IN THE DESIGN OF THE DOOR ACTUATOR. HE MADE A MODIFICATION AND IT WORKED. THIS IS A BIG PROBLEM IN ALL YEAR MODELS OF THE CHRYSLER TOWN & COUNTRY VANS. IN AN EMERGENCY SITUATION, THERE IS NO WAY OF OPENING THE DOOR. THE MANUAL LOCK STICKS IN THE LOCKED POSITION AND WILL NOT RELEASE, EVEN UNDER FORCE. CHRYSLER IS WELL AWARE OF THIS PROBLEM. CHRYSLER COULD AT LEAST ADDRESS THE PROBLEM AND MAKE A RETROFIT PART FOR THESE DOORS. *TR
NHTSA ODI #10499414
160,000 miles · Jan 29, 2013
Latches/locks/linkages
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR WOULD NOT UNLOCK MANUALLY OR AUTOMATICALLY. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. THE CURRENT MILEAGE …
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TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR WOULD NOT UNLOCK MANUALLY OR AUTOMATICALLY. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. THE CURRENT MILEAGE WAS APPROXIMATELY 160,200.
NHTSA ODI #10495121
95,000 miles · Dec 13, 2010
Latches/locks/linkages
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE RIGHT REAR PASSENGER SIDE DOOR WAS LOCKED TIGHT AND COULD NOT BE OPENED MANUALLY OR WITH THE ELECTRONIC KEY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED. THE DOOR LOCK FAILED IN MARCH 2010. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT M…
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TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE RIGHT REAR PASSENGER SIDE DOOR WAS LOCKED TIGHT AND COULD NOT BE OPENED MANUALLY OR WITH THE ELECTRONIC KEY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED. THE DOOR LOCK FAILED IN MARCH 2010. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 107,000.
NHTSA ODI #10370333
80,000 miles · Nov 18, 2010
Latches/locks/linkagesStructure
SLIDING DOOR LOCKS FAIL TO OPERATE REMOTELY. *TR
NHTSA ODI #10366724
110,300 miles · Jun 7, 2010
Latches/locks/linkages
WHILE REMOVING A BIKE RACK FROM THE TRUNK OF MY 2002 TOWN & COUNTRY MINI VAN, MY HAND SLIPPED SHUTTING AND TRAPPING THE FINGERS ON MY RIGHT HAND IN THE DOOR JAM. SINCE MY FINGERS WERE IN THE WAY, THE TRUNK WOULDN'T SHUT SECURELY AND THEREFORE, THE TRUNK RELEASE WOULD NOT WORK. WHEN I TRIED TO OPEN THE TRUNK WITH MY LEFT HAND, …
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WHILE REMOVING A BIKE RACK FROM THE TRUNK OF MY 2002 TOWN & COUNTRY MINI VAN, MY HAND SLIPPED SHUTTING AND TRAPPING THE FINGERS ON MY RIGHT HAND IN THE DOOR JAM. SINCE MY FINGERS WERE IN THE WAY, THE TRUNK WOULDN'T SHUT SECURELY AND THEREFORE, THE TRUNK RELEASE WOULD NOT WORK. WHEN I TRIED TO OPEN THE TRUNK WITH MY LEFT HAND, IT JUST DINGED AT ME THREE TIMES AND STAYED TIGHT ON MY HAND. MY FINGERS QUICKLY BEGAN LOOSING FEELING. SEEING AS I HAD NO ADULTS AVAILABLE TO ASSIST, I STARTED TRYING TO PULL MY HAND OUT AS MY DAUGHTER CALLED 911. THE RING ON MY RIGHT HAND WAS KEEPING THE TRUNK OPENED JUST BARELY FAR ENOUGH WHERE I COULD PULL MY HAND OUT, BUT IN DOING SO I MANAGED TO SCRAPE A LARGE PORTION OF SKIN OFF ONE OF MY FINGERS AND MY KNUCKLES WERE BLEEDING. IF IT HADN'T BEEN FOR THAT RING, I AM CERTAIN I WOULD HAVE NEEDED THE PARAMEDIC' ASSISTANCE TO BREAK OPEN THE DOOR. THIS WOULD HAVE LEFT ME TRAPPED FOR AT LEAST 5 MORE MINUTES. AS IT IS, MY INDEX FINGER HAS BEEN NUMB FOR THREE DAYS. BY THE GRACE OF GOD, I ONLY SUFFERED THIS TEMPORARY NUMBNESS AND MINOR SCRATCHES. I AM DEEPLY CONCERNED FOR MY CHILDREN'S SAFETY AS IT WOULD HAVE CRUSHED THEIR LITTLE HANDS. YOU WOULD THINK A 2002 MODEL WOULD HAVE THE SAFETY FEATURE THAT WOULD DETECT AN OBSTRUCTION AND NOT CLOSE OR AT LEAST BE ABLE TO REOPEN IMMEDIATELY. VERY CONCERNING. *TR
NHTSA ODI #10334938
83,000 miles · Jan 19, 2010
Latches/locks/linkages
I HAVE A 2002 CHRYSLER TOWN AND COUNTRY VAN AND COME TO FIND THAT THE PASSENGER SLIDING DOOR IS UNABLE TO OPEN AT ALL. I TRIED TO DISCONNECT THE BATTERY AND OPEN IT, NOTHING WORKS, IT IS LOCKED SO TIGHT THE DOOR WILL NOT UNLOCK. *TR
NHTSA ODI #10300286
85,600 miles · Sep 16, 2009
Latches/locks/linkages
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT INTERMITTENTLY THE REAR DRIVER SIDE DOOR OPENS. AS A CONSEQUENCE HER CHILD COULD EXIT THE VEHICLE WHILE IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIANS WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. SHE IS IN THE PROCESS OF CONT…
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TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT INTERMITTENTLY THE REAR DRIVER SIDE DOOR OPENS. AS A CONSEQUENCE HER CHILD COULD EXIT THE VEHICLE WHILE IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIANS WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. SHE IS IN THE PROCESS OF CONTACTING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 85600. BL
NHTSA ODI #10284111
105,000 miles · Jun 23, 2009
Electrical SystemInterior LightingLatches/locks/linkages
2002 CHRYSLER TOWN & COUNTRY LXI. TURN SIGNAL INDICATOR LIGHTS INSIDE VEHICLE ARE MALFUNCTIONING, WE ARE UNAWARE IF THEY MALFUNCTION OUTSIDE, OTHER LIGHTS ARE SHORTED OUT INSIDE IN THE "DASH" AREA. THESE ARE ALL INDICATORS OF AN ELECTRICAL SHORT SOMEWHERE IN THE VEHICLE. ALSO THE POWER REAR DOOR ON THE DRIVER'S SIDE DOES NOT O…
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2002 CHRYSLER TOWN & COUNTRY LXI. TURN SIGNAL INDICATOR LIGHTS INSIDE VEHICLE ARE MALFUNCTIONING, WE ARE UNAWARE IF THEY MALFUNCTION OUTSIDE, OTHER LIGHTS ARE SHORTED OUT INSIDE IN THE "DASH" AREA. THESE ARE ALL INDICATORS OF AN ELECTRICAL SHORT SOMEWHERE IN THE VEHICLE. ALSO THE POWER REAR DOOR ON THE DRIVER'S SIDE DOES NOT OPEN USING THE KEYPAD WHEN IT IS COOL OR RAINING. WE WERE TOLD BY DEALERSHIP AT THE TIME OF PURCHASE THAT IT DIDN'T OPERATE AT ALL AND NEEDED A NEW MOTOR, THAT'S WHY WE WERE "GETTING A GOOD PRICE". THE REAR POWER DOORS WILL BOTH ALSO ALMOST CLOSE ALL THE WAY, AND THEN OPEN FOR NOT REASON, I.E. NOTHING IN THE WAY AT ALL. THE REAR POWER DOORS WILL ALSO NOT CLOSE IF YOU ARE ON A VERY SLIGHT SLANT. THE LIFTGATE GIVES A HARD TIME LATCHING WHEN USING KEYPAD. THE VEHICLE WAS PURCHASED IN OCTOBER 2008 PREOWNED FROM A DEALERSHIP. THESE ISSUES CAUSE A MAJOR SAFETY THREAT. OTHERS WITH THE SAME MAKE, MODEL AND YEAR ARE HAVING SIMILAR PROBLEMS. I FEEL THAT THIS VEHICLE HAS MANY PROBLEMS AND SHOULD BE RECALLED AT LEAST FOR THE FAULTY WIRING AND ELECTRICAL SYSTEM. *TR
NHTSA ODI #10274760
53,000 miles · Jul 19, 2007
Latches/locks/linkages
WHILE THE VEHICLE IS IN MOTION, THE REAR HATCH OPENS. THE CAR IS EQUIPPED WITH A POWER LIFTGATE. THIS OCCURRED TWICE DURING ONE TRIP TODAY. ONCE WITH THE DOOR CLOSED VIA THE POWER MECHANISM, AND AGAIN AFTER CLOSING THE DOOR MANUALLY. IT HAD PREVIOUSLY OCCURRED ONCE BEFORE, ABOUT 2 YEARS PREVIOUS. *JB
NHTSA ODI #10196886
Mileage unknown · Apr 7, 2006
Latches/locks/linkages
I HAVE TAKEN MY TC LIMITED IN FOR REPAIR FOR THE LEFT SIDE SLIDING DOOR FOR THE 5TH TIME, AND EACH TIME I TAKE IT IN FOR REPAIR THE SAME THING IS WRONG WITH IT MOTOR REPLACEMENT!!! THIS IS AN ISSUE THAT REALLY NEEDS TO BE TAKEN CARE OF. IF ANYONE HAS ANY INFORMATION ON WHAT I CAN DO SINCE THIS IS THE 5TH TIME WITH THE SAME PROB…
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I HAVE TAKEN MY TC LIMITED IN FOR REPAIR FOR THE LEFT SIDE SLIDING DOOR FOR THE 5TH TIME, AND EACH TIME I TAKE IT IN FOR REPAIR THE SAME THING IS WRONG WITH IT MOTOR REPLACEMENT!!! THIS IS AN ISSUE THAT REALLY NEEDS TO BE TAKEN CARE OF. IF ANYONE HAS ANY INFORMATION ON WHAT I CAN DO SINCE THIS IS THE 5TH TIME WITH THE SAME PROBLEM PLEASE LET ME KNOW. *JB
NHTSA ODI #10154853
Official recalls
4Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 8, 2002
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
Illustration