NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
404 reportsMileage unknown · Aug 25, 2004
Air Bags
THE AIRBAG LIGHT STARTED GOING ON AN OFF AT FIRST AND NOW IS ON CONSISTNTLY. DEALER CLAIMS THAT IT IS A FAULTY CLOCK SPRING WHICH I HAVE HEARD HAS BEEN RECALLED ON SOME OF THE OLDER MODELS. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED IMMEDIATELY. THIS VAN HAS BEEN A BEAR SINCE THE BEGINNING AND IT JUST NEVER SEEMS TO…
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THE AIRBAG LIGHT STARTED GOING ON AN OFF AT FIRST AND NOW IS ON CONSISTNTLY. DEALER CLAIMS THAT IT IS A FAULTY CLOCK SPRING WHICH I HAVE HEARD HAS BEEN RECALLED ON SOME OF THE OLDER MODELS. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED IMMEDIATELY. THIS VAN HAS BEEN A BEAR SINCE THE BEGINNING AND IT JUST NEVER SEEMS TO QUIT.*AK
NHTSA ODI #10088534
Mileage unknown · Aug 20, 2004
Electrical System
PROBLEMS WITH REMOTE ENTRY ON 2002 CHRYSLER TOWN AND COUNTRY.*MR THE REMOTE WORKS FROM AS FAR AWAY AS 600+ FEET AND AT TIMES THIS PRESENTS A PROBLEM. THERE HAVE BEEN TIMES WHEN THE CONSUMER HAS COME OUT OF THE HOUSE TO GET IN THE CAR, AFTER IT HAD RAINED THE NIGHT BEFORE, AND FOUND THAT ONE OF THE SLIDING DOORS WAS OPEN AND TH…
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PROBLEMS WITH REMOTE ENTRY ON 2002 CHRYSLER TOWN AND COUNTRY.*MR THE REMOTE WORKS FROM AS FAR AWAY AS 600+ FEET AND AT TIMES THIS PRESENTS A PROBLEM. THERE HAVE BEEN TIMES WHEN THE CONSUMER HAS COME OUT OF THE HOUSE TO GET IN THE CAR, AFTER IT HAD RAINED THE NIGHT BEFORE, AND FOUND THAT ONE OF THE SLIDING DOORS WAS OPEN AND THE INSIDE OF THE VEHICLE WAS WET. SIMILAR INCIDENTS HAVE OCCURRED WHILE THE CONSUMER WAS SHOPPING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO FIX THE PROBLEM. *NM
NHTSA ODI #10089556
40,000 miles · Aug 19, 2004
Electrical SystemFire
ON MONDAY, JULY 5TH 2004, MY 2002 CHRYSLER TOWN AND COUNTRY [XXX] ERUPTED IN A VAN FIRE. MY DAUGHTER WAS SITTING ON THE 3RD SEAT ON THE LEFT SIDE OF THE VEHICLE WHEN SHE HEARD NOISE, SAW FLAMES AND YELLED THERE WAS A FIRE. MY FAMILY IMMEDIATELY EVACUATED THE VEHICLE. NYC FIRE DEPARTMENT, CHRYSLER FIRE INVESTIGATOR AND AUTO IN…
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ON MONDAY, JULY 5TH 2004, MY 2002 CHRYSLER TOWN AND COUNTRY [XXX] ERUPTED IN A VAN FIRE. MY DAUGHTER WAS SITTING ON THE 3RD SEAT ON THE LEFT SIDE OF THE VEHICLE WHEN SHE HEARD NOISE, SAW FLAMES AND YELLED THERE WAS A FIRE. MY FAMILY IMMEDIATELY EVACUATED THE VEHICLE. NYC FIRE DEPARTMENT, CHRYSLER FIRE INVESTIGATOR AND AUTO INSURANCE FIRE INVESTIGATOR DEEMED IT AS AN ELECTRICAL MALFUNCTION DUE TO A MANUFACTURER'S DEFECT. NO RECALLS HAVE BEEN PLACED ON THIS ISSUE.*AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10088227
57,000 miles · Aug 14, 2004
SeatsInjury
I OWN A 2002 CHRYSLER TOWN & COUNTRY LXI MINI VAN. THE PROBLEM I HAVE NOTICED IS WITH THE PASSENGER SEATS (SECOND ROW). THEY ARE BUCKETS (NOT BENCH) AND CAN SWIVEL FORWARD TO ALLOW ACCESS TO THE THIRD ROW. IN ORDER TO PLACE THE SEAT BACK INTO POSITION AFTER A PERSON HAS ENTERED OR EXITED THE VEHICLE, YOU MUST SLAM THE SEAT BA…
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I OWN A 2002 CHRYSLER TOWN & COUNTRY LXI MINI VAN. THE PROBLEM I HAVE NOTICED IS WITH THE PASSENGER SEATS (SECOND ROW). THEY ARE BUCKETS (NOT BENCH) AND CAN SWIVEL FORWARD TO ALLOW ACCESS TO THE THIRD ROW. IN ORDER TO PLACE THE SEAT BACK INTO POSITION AFTER A PERSON HAS ENTERED OR EXITED THE VEHICLE, YOU MUST SLAM THE SEAT BACK INTO THE FLOOR. IF THIS IS NOT DONE HOWEVER, THE SEAT APPEARS TO GO BACK INTO PLACE. IF YOU ARE NOT EXPERIENCED WITH THIS, THE SEAT DOES NOT LOCK BACK INTO THE FLOOR. APPROXIMATELY ONE AND A HALF YEARS AGO, MY MOTHER ENTERED THE BACK SEAT AND THEN PULLED THE SECOND ROW SEAT BACK, TO WHERE SHE THOUGHT IT WAS IN PLACE. MY 2 YEAR OLD DAUGHTER WAS THEN PLACED INTO THE CAR SEAT IN THAT SECOND ROW SEAT. WE DROVE AWAY IN THE PARKING LOT BUT AT THE FIRST STOP WITH BRAKES THAT SEAT SLAMMED FORWARD, CRUSHING MY DAUGHTER'S FACE INTO THE HARD PLASTIC SEAT IN FRONT OF HER. THERE IS ALSO A SORT OF HARD PLASTIC HANDLE ON THAT FRONT SEAT THAT IS RIGHT AT CHEEK LEVEL. MY DAUGHTER FORTUNATELY CAME AWAY WITH A BRUISED CHEEK AND BLACK EYE, BUT I FELT VERY LUCKY THAT SHE DID NOT FRACTURE ANY OF HER FACIAL BONES. WE HAVE BEEN VERY CAREFUL SINCE, BUT JUST 2 WEEKS AGO, THIS HAPPENED AGAIN, THIS TIME WITH MY TWO YEAR OLD SON. AGAIN, SOMEONE WHO DID NOT REALIZE HOW HARD YOU MUST SLAM THE SEAT DOWN TO GET IT TO LOCK INTO PLACE GOT INTO THE BACK SEAT. AGAIN, AT THE FIRST STOP, MY SON SLAMMED FORWARD IN HIS CAR SEAT, CRUSHING HIS FACE INTO THE FRONT SEAT. HE TOO CAME AWAY WITH A BLACK EYE AND AGAIN WE FELT FORTUNATE THAT THERE WAS NO OTHER INJURY. I SIMPLY WANTED TO REPORT THIS HAZARD, HOPING THAT CHRYSLER WILL THINK ABOUT THE DESIGN OF THESE SEATS. THE SEATS SHOULD NOT BE ABLE TO APPEAR IN NORMAL POSITION WITHOUT BEING LOCKED.*AK
NHTSA ODI #10086872
Mileage unknown · Aug 12, 2004
Electrical SystemPower TrainSteering
PROBLEMS WITH POWER STEERING PUMP ON 2002 CHRYSLER TOWN AND COUNTRY. *MR THERE WAS A CONTINUOUS PROBLEM WITH THE CONSUMERS POWER STEERING PUMP. THE STEERING PUMP MADE A NOISE WHEN A RIGHT TURN WAS MADE. THE AIRBAG LIGHT HAD COME ON DUE TO A LOOSE CONNECTOR ON THE PASSENGER SIDE WHICH WAS AN INTERMITTENT PROBLEM. THE TRANSMI…
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PROBLEMS WITH POWER STEERING PUMP ON 2002 CHRYSLER TOWN AND COUNTRY. *MR THERE WAS A CONTINUOUS PROBLEM WITH THE CONSUMERS POWER STEERING PUMP. THE STEERING PUMP MADE A NOISE WHEN A RIGHT TURN WAS MADE. THE AIRBAG LIGHT HAD COME ON DUE TO A LOOSE CONNECTOR ON THE PASSENGER SIDE WHICH WAS AN INTERMITTENT PROBLEM. THE TRANSMISSION WAS NOISY, WHICH WAS POSSIBLY DUE TO DIRT. *SC *JB
NHTSA ODI #10089118
13,500 miles · Jul 19, 2004
Electrical System
HEADLIGHTS FLICKERED BETWEEN BRIGHT AND VERY DIM. SWITCH TO LIGHTS BECAME VERY WARM TO TOUCH. DEALER CLAIMED SWITCH HAD POOR CONNECTION AND REPLACED SWITCH. SWITCH STILL GETS WARM BUT HAVE NOT FLICKERED YET. VEHICLE NEW WHEN BOUGHT. *JB
NHTSA ODI #10082232
27,000 miles · Jul 15, 2004
Air BagsSteering
THE POWER STEERING PRODUCED A GRINDING SOUND WHEN TURNING TO THE LEFT OR THE RIGHT. *AK (POWER STEERING PUMP) THREE PUMPS HAD BEEN INSTALLED IN THE VEHICLE,THE RACK AND PINION WAS REPLACED ONCE, THE HOSES HAD BEEN REPLACED TWICE AND THE AIR BAG LIGHT WAS A PROBLEM AND WAS REPAIRED. *SC *JB
NHTSA ODI #10075751
28,000 miles · Jul 14, 2004
Equipment Adaptive/mobilityService Brakes, Hydraulic
WE BOUGHT A USED 2002 CHRYSLER TOWN AND COUNTRY MINIVAN FROM A CAR RENTAL COMPANY HERE IN SACRAMENTO CALIFORNIA. THE VIN # IS [XXX]. THE VEHICLE WAS IN EXCELLENT CONDITION WITH ABOUT 24,000 MILES ON IT WE BOUGHT IT. A COUPLE OF MONTHS AFTER WE BOUGHT THE VEHICLE, THE ABS LIGHT WENT ON INDICATING THAT THE ABS BRAKE SYSTEM AND…
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WE BOUGHT A USED 2002 CHRYSLER TOWN AND COUNTRY MINIVAN FROM A CAR RENTAL COMPANY HERE IN SACRAMENTO CALIFORNIA. THE VIN # IS [XXX]. THE VEHICLE WAS IN EXCELLENT CONDITION WITH ABOUT 24,000 MILES ON IT WE BOUGHT IT. A COUPLE OF MONTHS AFTER WE BOUGHT THE VEHICLE, THE ABS LIGHT WENT ON INDICATING THAT THE ABS BRAKE SYSTEM AND THE TRACTION CONTROL SYSTEMS WERE MALFUNCTIONING. WE TOOK IT INTO A DEALER HERE IN TOWN AND THEY REPLACED A REAR WHEEL SPEED SENSOR. A FEW MONTHS LATER THE ABS LIGHT CAME ON AGAIN AND WE TOOK IT BACK TO THE DEALER. THEY CHECKED IT OUT AND SAID THE WHEEL SENSOR WAS SHOWING BAD AGAIN. THEY REPLACED THE WHEEL SPEED SENSOR AGAIN. NOW IT IS ABOUT 3 WEEKS AFTER THAT MOST RECENT REPAIR AND THE ABS LIGHT CAME ON AGAIN. WE WERE ON VACATION AT THE TIME AND DROVE ABOUT 1000 MILES WITHOUT ABS BRAKES OR TRACTION CONTROL AS IT WAS INCONVENIENT TO TAKE IT IN WHILE ON VACATION. I DID NOT RECEIVE THE OLD PART EITHER TIME BEFORE BUT I WILL GET IT THIS TIME. BY THE WAY THE VEHICLE IS OUTSIDE OF WARRANTY NOW AND CHRYSLER HAS DECLINED TO REPAIR IT WITHOUT CHARGE. WE FEEL THIS IS A SAFETY ISSUE AS WE ARE DRIVING FOR CONSIDERABLE PERIODS OF TIME WITHOUT 2 IMPORTANT SAFETY FEATURES THAT CAME WITH THE VEHICLE; ANTILOCK BRAKES AND TRACTION CONTROL. WE ARE CONCERNED THAT THEY CAN'T SEEM TO GET THIS PROBLEM RESOLVED. WE ARE ALSO CONCERNED THAT OTHERS MAY BE EXPERIENCING THE SAME PROBLEM AND IT IS NOT GETTING RESOLVED. THIS SEEMS TO BE A DEFECT WITH THE ABS SYSTEM OR PARTS WITHIN THE ABS SYSTEM OF THIS CHRYLSER MODEL.*AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10081058
10,888 miles · Jul 13, 2004
Electrical SystemPower Train
THE IGNITION FUSE BLEW OUT WHICH CAUSED THE VEHICLE TO STALL. THIS OCCURRED WHILE DRIVING AND AT A COMPLETE STOP. THIS RESULTS IN LOSS OF POWER STEERING. DEALERSHIP CHANGED IGNITION FUSE 23 TO 10 AMP. THE FAILURE RECURRED 2 WEEK LATER. DEALERSHIP SERVICE INVOICE READ THAT TRANSMISSION AT PIN AREA AND AROUND SOLENOID PACK FAILE…
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THE IGNITION FUSE BLEW OUT WHICH CAUSED THE VEHICLE TO STALL. THIS OCCURRED WHILE DRIVING AND AT A COMPLETE STOP. THIS RESULTS IN LOSS OF POWER STEERING. DEALERSHIP CHANGED IGNITION FUSE 23 TO 10 AMP. THE FAILURE RECURRED 2 WEEK LATER. DEALERSHIP SERVICE INVOICE READ THAT TRANSMISSION AT PIN AREA AND AROUND SOLENOID PACK FAILED. THE HARNESS RUBBED, CHAFED, AND WAS DAMAGED. REPAIRED HARNESS ISOLATED FROM TRANSMISSION WITH RUBBER. HOWEVER, FAILURE RECURRED.*AK
NHTSA ODI #10081776
55,700 miles · Jun 22, 2004
Air Bags
THE CLOCK SPRING NEEDED TO BE REPLACED. THE AIR BAGS WILL NOT DEPLOY. THE OWNER CONTACTED THE MFR WHO OFFERED TO PAY PART BUT NOT ALL OF THE COST. PROVIDE FURTHER DETAILS. *JB THE CONSUMER RECEIVED THE RECALL NOTICE AFTER THE CLOCKSPRING WAS ALREADY REPLACED. THE CONSUMER REQUEST REIMBURSEMENT. *NM
NHTSA ODI #10073850
Official recalls
4Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 8, 2002
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
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