Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
550–25K
6225–50K
6750–75K
4375–100K
34100–150K
13150K+
274 reports with mileage · 130 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 67 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports12 fire reports20 injury reports
What owners actually said
404 reports
29,337 miles · Jun 19, 2005
Tires
WHILE DRIVING MY 2002 CHRYSLER TOWN & COUNTRY ABOUT 15 MPH IN A CONSTRUCTION ZONE, MY FULL SIZE SPARE TIRE FELL OFF OF THE VEHICLE AND ONTO THE STREET. IT IS HELD UNDER THE VEHICLE BY MEANS OF A STEEL CABLE. THE PLASTIC CLAMP THAT THE CABLE IS ATTACHED TO BROKE AND THE TIRE FELL. I HEARD A BANG AND FELT A BUMP AND SAW MY TIRE…
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WHILE DRIVING MY 2002 CHRYSLER TOWN & COUNTRY ABOUT 15 MPH IN A CONSTRUCTION ZONE, MY FULL SIZE SPARE TIRE FELL OFF OF THE VEHICLE AND ONTO THE STREET. IT IS HELD UNDER THE VEHICLE BY MEANS OF A STEEL CABLE. THE PLASTIC CLAMP THAT THE CABLE IS ATTACHED TO BROKE AND THE TIRE FELL. I HEARD A BANG AND FELT A BUMP AND SAW MY TIRE THROUGH MY REAR VIEW MIRROR IN THE STREET. MY CONCERN IS WHAT WOULD HAVE HAPPENED IF THAT TIRE FELL ON THE HIGHWAY WHILE GOING 60 MHP? THE ACCIDENT IT WOULD HAVE CAUSED BEHIND ME FROM OTHER DRIVERS TRYING TO AVOID MY DROPPED TIRE COULD HAVE KILLED SOMEONE. ARE THERE ANY REPORTS OF THESE CABLES/PLASTIC CLAMPS BREAKING OR FAILING IN THE PAST? THANK YOU
NHTSA ODI #10125742
50,000 miles · Jun 15, 2005
Equipment
THE AIR CONDITIONER NO LONGER WORKS. IT WENT OUT AT LESS THAN 50 THOUSAND MILES. SMOKE CAME THROUGH THE VENTS INTO THE CABIN. THERE WAS AN ELECTRICAL SMELL AND LOUD NOISES. I NO LONGER USE THE A/C AND CONSEQUENTLY DON'T DRIVE THE VEHICLE UNLESS I HAVE TO. HOW CAN AN A/C GO OUT AT LESS THAN 50 THOUSAND MILES? I STILL CONSIDER THE…
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THE AIR CONDITIONER NO LONGER WORKS. IT WENT OUT AT LESS THAN 50 THOUSAND MILES. SMOKE CAME THROUGH THE VENTS INTO THE CABIN. THERE WAS AN ELECTRICAL SMELL AND LOUD NOISES. I NO LONGER USE THE A/C AND CONSEQUENTLY DON'T DRIVE THE VEHICLE UNLESS I HAVE TO. HOW CAN AN A/C GO OUT AT LESS THAN 50 THOUSAND MILES? I STILL CONSIDER THE VEHICLE NEW!
NHTSA ODI #10125371
Mileage unknown · Jun 6, 2005
Air BagsCrashInjury
AIRBAGS FAILED TO DEPLOY DURING A COLLISION.*MR PASSENGER AIR BAG DID NOT DEPLOY. THE PASSENGER WAS INJURED (CHRYSLER TOWN AND COUNTRY). *NM
NHTSA ODI #10124709
Mileage unknown · Apr 21, 2005
Tires
ON JANUARY 17, 2004, I HAD COSTCO INSTALL 4 NEW MICHELIN X-RADIAL DT TIRES ON MY CHRYSLER MINIVAN. ON DECEMBER 29, 2004, I NOTICED A BULGE THE SIZE OF 1/2 TENNIS BALL IN THE SIDEWALL OF THE LEFT REAR TIRE. I IMMEDIATELY HAD IT REPLACED BY COSTCO. ON JANUARY 28, 2005, I HAD MY CHRYSLER DEALER REPLACE ALL FOUR TIRE PRESSURE SENSO…
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ON JANUARY 17, 2004, I HAD COSTCO INSTALL 4 NEW MICHELIN X-RADIAL DT TIRES ON MY CHRYSLER MINIVAN. ON DECEMBER 29, 2004, I NOTICED A BULGE THE SIZE OF 1/2 TENNIS BALL IN THE SIDEWALL OF THE LEFT REAR TIRE. I IMMEDIATELY HAD IT REPLACED BY COSTCO. ON JANUARY 28, 2005, I HAD MY CHRYSLER DEALER REPLACE ALL FOUR TIRE PRESSURE SENSORS, REPLACED AT COSTCOS EXPENSE, BECAUSE OF DAMAGE DONE TO THEM DURING THE INITIAL TIRE INSTALLATION. ON FEBRUARY 15, 2005, WITHOUT A "LOW PRESSURE" WARNING, AND WITHOUT STRIKING ANY ROAD HAZARD, THE LEFT FRONT TIRE EXPLODED. IN THE ALMOST 2 MILES IT TOOK TO CROSS 5 LANES OF FAST MOVING TRAFFIC, THE TIRE DISINTEGRATED INTO WHAT MICHELIN CALLS A "RUN FLAT" CONDITION, DAMAGING THE WHEEL VALUED AT JUST OVER $600. OF COURSE WHAT WAS LEFT OF THE TIRE EXHIBITED "RUN FLAT" CONDITIONS BUT THAT WAS ONLY AFTER WHAT POSSIBLY WAS A BLOW OUT DUE TO ANOTHER DEFECT IN THE SIDEWALL. MICHELINS RESPONSE WAS THAT THERE WASN'T ENOUGH TIRE LEFT FOR THEM TO DETERMINE THE REAL CAUSE OF THE FAILURE. MR. TERRY VANCHOFF, ONE OF MICHELIN'S CUSTOMER CLAIMS MANAGERS ALSO SAID, "WITH THE NEW GOVERNMENT RULINGS AFTER THE FIRESTONE DEBACLE, EVEN THOUGH THEY MAY HAVE PAID MY CLAIM IN THE PAST DUE TO GOOD CUSTOMER RELATIONS, NOW, THE GOVERNMENT TREATS EVERY PAID CLAIM AS ADMITTING THAT THERE WAS A DEFECT AND COUNTS AGAINST THEM. IF THIS IS TRUE, I THINK IT DOES A DISSERVICE TO THE CONSUMER AS WELL AS THE COMPANY. I FOR ONE, A LIFELONG MICHELIN TIRE PURCHASER, WILL ACTIVELY LOOK TO OTHER TIRE MANUFACTURERS FOR MY FUTURE NEEDS BECAUSE OF POOR CUSTOMER RELATIONS REGARDING MY CLAIM. AFTER EXTENSIVE REVIEW OF THE NHTSA COMPLAINT FILES, I CAN'T BELIEVE THAT SO MANY "COINCIDENCES" OCCURRED WITH MICHELIN SIDEWALL FAILURES TO SO MANY "UNINFORMED" CONSUMERS THAT THEY WERE ALL CAUSED BY UNDERINFLATED TIRES OR DAMAGE DUE TO STRIKING A ROAD HAZARD. IN CONCLUSION, PLEASE CHECK THE FOLLOWING DOT #'S FOR SIDEWALL ISSUES BEFORE SOMEONE GETS HURT: M30DHU8X4303; 3103; 4503 & 3403. *NM
NHTSA ODI #10118223
32,400 miles · Apr 20, 2005
Structure
BODY PANELS AT THE TOP OF THE VAN ARE "SEPARATING" AT 4 PLACES NEAR THE PILLAR JOINTS ON BOTH THE DRIVER AND PASSENGER SIDES. BODY GAPS ARE APPROXIMATELY 1 -2 MM WIDE AND 3 INCHES LONG, LOCATED ADJACENT TO RUBBER SEALS ON THE VAN'S ROOF PANEL.*AK TWO CHRYSLER DEALERS HAVE REVIEWED THE PROBLEM. DEALER 1 (OLATHE JEEP CHRYSLER…
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BODY PANELS AT THE TOP OF THE VAN ARE "SEPARATING" AT 4 PLACES NEAR THE PILLAR JOINTS ON BOTH THE DRIVER AND PASSENGER SIDES. BODY GAPS ARE APPROXIMATELY 1 -2 MM WIDE AND 3 INCHES LONG, LOCATED ADJACENT TO RUBBER SEALS ON THE VAN'S ROOF PANEL.*AK TWO CHRYSLER DEALERS HAVE REVIEWED THE PROBLEM. DEALER 1 (OLATHE JEEP CHRYSLER IN OLATHE KS) SUGGESTED THE PROBLEM WAS CREATED BY A COLLISION, BUT VAN HAS NOT BEEN IN ONE. DEALER 1 OFFERED TO SEAL THE PANEL SEPARATIONS, BUT OFFERED NO FURTHER EXPLANATION. DEALER 2 (JAY WOLFE CHRYSLER JEEP IN LEE'S SUMMIT MO) REFERRED THE PROBLEM TO A PARTNERING BODY SHOP OPERATED BY A FORD DEALERSHIP. THE FORD BODY SHOP STATED THAT THE PANELS ARE SEPARATING DUE TO A MANUFACTURER'S ADHESIVE DEFECT AND SHOULD BE REPAIRED UNDER DEALER'S WARRANTY. WE ARE SCHEDULED TO HAVE WORK DONE WITHIN THE NEXT WEEK. I AM REPORTING ONLY TO START A FILE IN CASE OTHERS HAVE SIMILAR PROBLEMS.
NHTSA ODI #10118149
40,000 miles · Apr 18, 2005
Electrical System
RADIO AND CLOCK WOULD NOT TURN ON WHEN CAR STARTED. THEN IT TURNED INTO THE RADIO AND AIR CONDITIONING UNIT WOULD NOT TURN ON - INTERMITTENTLY. THIS BEGAN IN AUGUST. 2004, BUT STOPPED IN OCTOBER. 2004. THEN IT BEGAN AGAIN IN EARLY APRIL 2005 OR ON DAYS WHEN IT WAS WARMER AND/OR WET. PERIODICALLY THE WINDSHIELD WIPERS AND WINDOWS…
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RADIO AND CLOCK WOULD NOT TURN ON WHEN CAR STARTED. THEN IT TURNED INTO THE RADIO AND AIR CONDITIONING UNIT WOULD NOT TURN ON - INTERMITTENTLY. THIS BEGAN IN AUGUST. 2004, BUT STOPPED IN OCTOBER. 2004. THEN IT BEGAN AGAIN IN EARLY APRIL 2005 OR ON DAYS WHEN IT WAS WARMER AND/OR WET. PERIODICALLY THE WINDSHIELD WIPERS AND WINDOWS WILL NOT WORK, ALSO. THIS INCIDENT OCCURSRED WHEN THE CAR WAS RUNNING, AND DID NOT MATTER IF IT WAS MOVING OR NOT. HOWEVER, IT DID NOT OCCUR IN TEMPERATURES LOWER THAN 45 DEGREES, OR SO. DEALERSHIP KEPT IT FOR TWO DAYS IN 2004 AND COULD NOT FIND THE PROBLEM. TRIED TO SAY IT NEEDED A NEW ELECTRONIC WIRING HARNESS WHICH WOULD INCUR A PERSONAL COST OF OVER $4,000 FOR A CAR THAT WAS BARELY 2 YEARS OLD.
NHTSA ODI #10118062
Mileage unknown · Apr 6, 2005
Equipment
THE CONSUMER RECEIVED THE RADIO VENT SLOT RECALL FOR HIS 2002 TOWN AND COUNTRY. THE CONSUMER WOULD LIKE TO KNOW IF THERE IS AN ALTERNATE SOLUTION TO THIS PROBLEM WHICH WOULD ADDRESS THE SOURCE OF THE MOISTURE FROM THE A/C DUCT . *NM THE CONSUMER STATED HE HAS REPLACED THE FACTORY RADIO WITH A HIGH POWERED AFTRMARKET DVD/CD P…
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THE CONSUMER RECEIVED THE RADIO VENT SLOT RECALL FOR HIS 2002 TOWN AND COUNTRY. THE CONSUMER WOULD LIKE TO KNOW IF THERE IS AN ALTERNATE SOLUTION TO THIS PROBLEM WHICH WOULD ADDRESS THE SOURCE OF THE MOISTURE FROM THE A/C DUCT . *NM THE CONSUMER STATED HE HAS REPLACED THE FACTORY RADIO WITH A HIGH POWERED AFTRMARKET DVD/CD PLAYER. *JB
NHTSA ODI #10115606
53,850 miles · Apr 1, 2005
Air Bags
CONSUMER COMPLAINED ABOUT AN AIR BAG PROBLEM. THE AIR BAG LIGHT STAYED ON. OWNER CONTACTED THE MANUFACTURER, AND WAS INFORMED THAT THERE WERE NO RECALLS FOR THIS YEAR,MAKE, AND MODEL. WHAT ORIGINALLY STARTED OUT AS AN INTERMITTENT PROBLEM BECAME CONSTANT. *AK
NHTSA ODI #10117247
59,000 miles · Mar 31, 2005
Air Bags
I HAVE HAD MANY THINGS GO WRONG WITH MY CHRYSLER T& C MINIVAN SINCE I PURCHASED IT NEW IN 2002. THE LATEST PROBLEM IS THE CLOCKSPRING WHICH HAS BEEN A PROBLEM IN OLDER MODELS. IN FACT A RECALL WAS ISSUED ON 1996-200 YR MODELS. I BELIEVE THE PART IS STILL DEFECTIVE AND SHOULD BE COVERED BY CHRYSLER. THEY INSIST ON CHARCHING M…
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I HAVE HAD MANY THINGS GO WRONG WITH MY CHRYSLER T& C MINIVAN SINCE I PURCHASED IT NEW IN 2002. THE LATEST PROBLEM IS THE CLOCKSPRING WHICH HAS BEEN A PROBLEM IN OLDER MODELS. IN FACT A RECALL WAS ISSUED ON 1996-200 YR MODELS. I BELIEVE THE PART IS STILL DEFECTIVE AND SHOULD BE COVERED BY CHRYSLER. THEY INSIST ON CHARCHING ME FOR THE REPAIR, $172.00. IT IS A SAFETY ISSUE AND SHOULD BE COVERED. PLEASE ADVISE.
NHTSA ODI #10116188
40,100 miles · Mar 28, 2005
Steering
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A CLICKING NOISE IN THE STEERING COLUMN. DEALERSHIP WILL BE NOTIFIED. *AK
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
2002 Chrysler Town And Country Problems, Complaints & Recalls | Skip That Year
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