NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
60 reportsClear category filter171,528 miles · Jun 21, 2012
Electrical SystemFire
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT INSPECTED THE VEHICLE AND FOUND THE WIRING HARNESS WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS N…
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TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT INSPECTED THE VEHICLE AND FOUND THE WIRING HARNESS WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 171,528.
NHTSA ODI #10462570
Mileage unknown · Sep 15, 2011
Air BagsElectrical System
AIRBAG WARNING LIGHT REMAINS ON AT ALL TIMES AFTER STARTING VEHICLE AND THE STEERING WHEEL MOUNTED CRUISE CONTROLS DOES NOT OPERATE. *KB
NHTSA ODI #10425666
108,345 miles · Aug 22, 2011
Electrical System
DRIVERS WINDOW NOT WORKING ALONG WITH RADIO, THE WINDSHIELD WIPERS WILL NOT SHUT OFF EVEN WITH KEY OUT OF IGNITION, REMOVED FUSE AND THEN THE CAR WOULD NOT START, ONCE WE HAD THE CAR JUMPED THE REAR WINDSHIELD WIPER STARTED AND WOULDN'T STOP AND THE DIALS IN THE DASHBOARD STARTING SPINNING AND CAR NEEDS TO GET A JUMP EACH TIME I…
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DRIVERS WINDOW NOT WORKING ALONG WITH RADIO, THE WINDSHIELD WIPERS WILL NOT SHUT OFF EVEN WITH KEY OUT OF IGNITION, REMOVED FUSE AND THEN THE CAR WOULD NOT START, ONCE WE HAD THE CAR JUMPED THE REAR WINDSHIELD WIPER STARTED AND WOULDN'T STOP AND THE DIALS IN THE DASHBOARD STARTING SPINNING AND CAR NEEDS TO GET A JUMP EACH TIME IT IS SHUT OFF. NO ONE CAN SEEM TO FIND THE PROBLEM WITH IT. I CALLED CHRYSLER AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO BECAUSE THE RECALLS ARE VIN SPECIFIC AND THAT ONE HAS NOT BEEN RECALLED, DESPITE THE FACT I AM READING THIS HAPPENING TO OTHERS WHO ALSO HAVE 2002 CHRYSLER TOWN & COUNTRY. *TR
NHTSA ODI #10421022
68,000 miles · Jul 6, 2011
Electrical SystemEngine And Engine CoolingPower Train
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT WAS AT DRIVING VARIOUS SPEEDS THE ENGINE STALLED WITHOUT PRIOR WARNING. THE ENGINE RESTARTED AND THE CONTACT RESUMED NORMALLY. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY WERE UNABLE TO LOCATE THE PROBLEM. TH…
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TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT WAS AT DRIVING VARIOUS SPEEDS THE ENGINE STALLED WITHOUT PRIOR WARNING. THE ENGINE RESTARTED AND THE CONTACT RESUMED NORMALLY. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. UPDATED 8/29/11 *CN THE CONSUMER ALSO STATED THE VEHICLE HAD ELECTRICAL PROBLEMS AND THE PCM FAILED. UPDATED 10/05/11
NHTSA ODI #10410735
127,800 miles · Jun 22, 2011
Electrical SystemFuel System, Other
CONTACT STATES THAT FUEL INJECTION WIRING HARNESS FAILED AT 127,800 MILES DUE TO MELTING AND DISINTEGRATION OF INSULATION INSIDE INJECTOR WIRING HARNESS. VEHICLE LOST POWER AND DRIVER WAS FORCED TO SEEK ASSISTANCE. PROPERTY DAMAGE TO VEHICLE DUE TO MISFIRING AND ENGINE OVERHEATING RESULTED IN REPAIR BILLS OVER $2,200 FOR NEW HEA…
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CONTACT STATES THAT FUEL INJECTION WIRING HARNESS FAILED AT 127,800 MILES DUE TO MELTING AND DISINTEGRATION OF INSULATION INSIDE INJECTOR WIRING HARNESS. VEHICLE LOST POWER AND DRIVER WAS FORCED TO SEEK ASSISTANCE. PROPERTY DAMAGE TO VEHICLE DUE TO MISFIRING AND ENGINE OVERHEATING RESULTED IN REPAIR BILLS OVER $2,200 FOR NEW HEAD GASKET INSTALLATION, REPLACEMENT OF FUEL INJECTION WIRING HARNESS AND ECM. REPAIRS CORRECTED ELECTRICAL PROBLEMS. SEEKING RECALL ON CHRYSLER INJECTOR WIRING HARNESS AT FAULT ON MANY OF THESE VEHICLES. *TR
NHTSA ODI #10408553
130,000 miles · Mar 14, 2011
Electrical SystemFire
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND RUNNING WHEN SMOKE BEGAN EMITTING FROM UNDER THE INSTRUMENT PANEL. THE VEHICLE WAS TURNED OFF AND THE CONTACT INSPECTED THE VEHICLE TO DISCOVER SMOKE BELLOWING FROM UNDER THE HOOD BUT NO FLAMES. THE FUSE BOX WAS DISCONNECTE…
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TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND RUNNING WHEN SMOKE BEGAN EMITTING FROM UNDER THE INSTRUMENT PANEL. THE VEHICLE WAS TURNED OFF AND THE CONTACT INSPECTED THE VEHICLE TO DISCOVER SMOKE BELLOWING FROM UNDER THE HOOD BUT NO FLAMES. THE FUSE BOX WAS DISCONNECTED AND THE CONTACT FOUND BURNED WIRES WITHIN THE FUSE BOX. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED IN LESS THAN ONE YEAR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
NHTSA ODI #10390120
Mileage unknown · Jan 18, 2011
Electrical SystemVisibility
MY HEATER FAN ONLY COMES ON WHEN I TURN THE KNOB TO HIGH, THE SAME THING HAPPENS TO MY SISTERS TOWN AND COUNTRY THERE MUST BE A DEFECT HERE BECAUSE THE GARAGE STATED THAT THESE VEHICLES ARE KNOWN FOR THAT. IT IS WINTER AND I CANNOT AFFORD TO FIX THIS ON MY OWN,AND IF THERE IS A DEFECT CHRYSLER SHOULD REPLACE THE PART. IT GETS C…
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MY HEATER FAN ONLY COMES ON WHEN I TURN THE KNOB TO HIGH, THE SAME THING HAPPENS TO MY SISTERS TOWN AND COUNTRY THERE MUST BE A DEFECT HERE BECAUSE THE GARAGE STATED THAT THESE VEHICLES ARE KNOWN FOR THAT. IT IS WINTER AND I CANNOT AFFORD TO FIX THIS ON MY OWN,AND IF THERE IS A DEFECT CHRYSLER SHOULD REPLACE THE PART. IT GETS COLD WHEN I HAVE TO TURN THE KNOB DOWN, I HEARD THERE IS A CARD OF SOME SORT BEHIND THE GLOVE BOX. HOW EASY IS THIS PROBLEM TO FIX. ALSO MY REAR WIPER SPRING IS FAULTY IS THERE A RECALL ON THIS.
NHTSA ODI #10377748
48,684 miles · Jan 10, 2011
Electrical System
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO RESET THE VEHICLE TRIP COMPUTER, HE NOTICED AN ERROR MESSAGE WHICH CAUSED THE SPEEDOMETER TO FAIL. THE CONTACT WAS UNABLE TO DETERMINE AT WHAT SPEED HE WAS DRIVING. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED FOR THE FAILURE. THE FA…
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TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO RESET THE VEHICLE TRIP COMPUTER, HE NOTICED AN ERROR MESSAGE WHICH CAUSED THE SPEEDOMETER TO FAIL. THE CONTACT WAS UNABLE TO DETERMINE AT WHAT SPEED HE WAS DRIVING. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED FOR THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WERE 48,684. UPDATED 03/16/11 *BF UPDATED 12/14/11 *CN
NHTSA ODI #10375387
130,000 miles · Jun 23, 2010
Electrical SystemFuel System, Gasoline
VAN STARTED RUNNING ROUGH AND SMOKING HEAVY BLUE/WHITE SMOKE OUT THE EXHAUST PIPE. THE SMOKE WAS FROM RAW UNBURNED FUEL THAT WAS POURING INTO THE ENGINE AND UNABLE TO BE BURNED OFF AT ANY RPM BELOW 3000. THE VAN WAS FINE WHEN LAST PARKED AT OUR RESIDENCE. NEXT DAY WIFE WAS GOING TO THE STORE AND VAN IMMEDIATELY HAD THE PROB…
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VAN STARTED RUNNING ROUGH AND SMOKING HEAVY BLUE/WHITE SMOKE OUT THE EXHAUST PIPE. THE SMOKE WAS FROM RAW UNBURNED FUEL THAT WAS POURING INTO THE ENGINE AND UNABLE TO BE BURNED OFF AT ANY RPM BELOW 3000. THE VAN WAS FINE WHEN LAST PARKED AT OUR RESIDENCE. NEXT DAY WIFE WAS GOING TO THE STORE AND VAN IMMEDIATELY HAD THE PROBLEM. COOL ENGINE, HAD BEEN SITTING OVERNIGHT. SHE DROVE ABOUT HALF A MILE THINKING THE VAN WOULD RUN SMOOTHER BEFORE SEEING AND SMELLING THE GAS AND SMOKE. SHE IMMEDIATELY RETURNED THE VAN TO THE HOUSE. I CHECKED THE DIAGNOSTIC CODE WHICH INDICATED P0201: #1 FUEL INJECTOR OPEN CIRCUIT. I AM FAIRLY HANDY WITH VEHICLE REPAIRS AND DECIDED TO TAKE THE TOP HALF OF THE INTAKE OFF TO CHECK THE #1 INJECTOR AND INSPECT THE OTHER 5 AS WELL WHILE THERE. ALL INJECTORS COIL RESISTANCE CHECKED FINE AT 12.5 OHMS, NO OPEN CIRCUIT AS INDICATED. DECIDED TO CHECK THE FUEL RAIL WIRING HARNESS FOR A SHORT CIRCUIT AND SURE ENOUGH THE #1 CYLINDER WIRING INDICATED A SHORT CIRCUIT. WITH THE METER ON THE INJECTED PLUG, WIGGLED THE HARNESS AND THE SHORT WENT AWAY. SO I REMOVED THE ENTIRE INJECTED WIRING HARNESS FOR INSPECTION, THIS INVOLVED REMOVING ALL THE FACTORY WIRE WRAP AND PROTECTIVE SLEEVE. DISCOVERED THAT ALL THE WIRES INSIDE THE HARNESS HAD ALL THE INSULATION MISSING AT ONE SECTION NEXT TO THE MAIN HARNESS CONNECTOR. THE HARNESS WAS PROTECTED AND NOT TOUCHING ANY PART OF THE ENGINE YET FAILED. I CONTACTED LOCAL CHRYSLER PARTS DEPT. AND INQUIRED ABOUT A REPLACEMENT HARNESS, RESPONSE WAS NEW HARNESS OVER $200 AND HAD TO BE ORDERED. WAS ALSO TOLD THAT THIS PARTICULAR HARNESS WHICH FITS 2001 - 2003 CHRYSLER VANS, IS ORDERED BY CHRYSLER GARAGES AT 53 UNITS A WEEK. THIS IS WHERE THE PROBLEM LIES. THIS IS A FACTORY FLAW AND NEEDS TO BE RECALLED BEFORE A FIRE STARTS OR TOXIC FUMES FROM THE EXHAUST INJURES A PASSENGER. THERE IS NO HEAT SHIELD AT THIS CONNECTORS LOCATION WHICH I BELIEVE CAUSED THE HARNESS FAILURE. I REPAIRED THE HARNESS AND ENGINE RUNS. *TR
NHTSA ODI #10339808
80,000 miles · Nov 17, 2009
Electrical System
COMPONENT: ELECTRICAL SYSTEM MY COMPLAINT IS EXACTLY THE SAME AS FOLLOWING COMPLAINT. IT OCCURS EVERY TIME I DRIVE THE VEHICLE. DETAILS: 2002 CHRYSLER TOWN AND COUNTRY SERVICE TIRE SYSTEM SOON INDICATION KEEPS COMING ON. THEN IT SAYS "SEE OWNERS MANUAL". THERE IS LITTLE OR NO INFORMATION IN THE OWNERS MANUAL AND IT DOES …
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COMPONENT: ELECTRICAL SYSTEM MY COMPLAINT IS EXACTLY THE SAME AS FOLLOWING COMPLAINT. IT OCCURS EVERY TIME I DRIVE THE VEHICLE. DETAILS: 2002 CHRYSLER TOWN AND COUNTRY SERVICE TIRE SYSTEM SOON INDICATION KEEPS COMING ON. THEN IT SAYS "SEE OWNERS MANUAL". THERE IS LITTLE OR NO INFORMATION IN THE OWNERS MANUAL AND IT DOES SAY CONTACT THE DEALER FOR SERVICE. I CALLED THE DEALER AND TALKED WITH THE SERVICE MANAGER AND HE SAID THERE WAS NOTHING THEY COULD DO AND I SHOULD CHECK THE AIR IN THE TIRES. I HAVE DONE THIS NUMEROUS TIMES AND ALWAYS FIND THE TIRE AIR PRESSURE TO BE NORMAL. THE VEHICLE IS EQUIPPED WITH TIRE PRESSURE SENSORS AND I ALSO GET LOW PRESSURE WARNINGS IN THE SPRING AND FALL. I AM FORCED TO KEEP 35 POUNDS OF AIR PRESSURE OR MORE TO KEEP THE LOW PRESSURE WARNING FROM COMING ON. *TR OCCURRENCES: 1 INJURIES: 0
NHTSA ODI #10292510
Official recalls
4Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 8, 2002
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
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