NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
938 reportsMileage unknown · Oct 30, 2000
Electrical System
VAN HAS STALLED OVER 90 TIMES SINCE MAY 2000. STALLS AT ALL SPEEDS. DEALER HAS HAD VAN REPEATEDLY AND SAYS NEITHER THEY NOR CHRYSLER CAN HELP.CAN YOU??? SEE ALSO THE OTHER 10 CONSUMER COMPLAINTS ON YOUR WEB SITE WHICH COMPLAIN OF STALLING IN OTHER 1996 TOWN AND COUNTRY MINIVANS: ODI ID 865007 (JULY 7, 1999), 868143 (AUGUST …
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VAN HAS STALLED OVER 90 TIMES SINCE MAY 2000. STALLS AT ALL SPEEDS. DEALER HAS HAD VAN REPEATEDLY AND SAYS NEITHER THEY NOR CHRYSLER CAN HELP.CAN YOU??? SEE ALSO THE OTHER 10 CONSUMER COMPLAINTS ON YOUR WEB SITE WHICH COMPLAIN OF STALLING IN OTHER 1996 TOWN AND COUNTRY MINIVANS: ODI ID 865007 (JULY 7, 1999), 868143 (AUGUST 18, 2000), 543747 (JAN. 7, 1999), 537782 (JULY 6, 1998), 531844 (DEC. 6, 1997), 543747 (JULY 11, 1997), 853349 (MARCH 31, 1997), 531944, 537664, 727335, 727308. *AK
NHTSA ODI #735473
Mileage unknown · Oct 26, 2000
Engine And Engine CoolingSteering
IDLER PULLY BROKE,LOST POWER STEERING, COOLING, ALSO BROKE PULLEY ON POWER STEERING PUMP. $500.00. *AK
NHTSA ODI #735226
Mileage unknown · Oct 22, 2000
Seat Belts
THE SEAT BELT IN THE INTEGRATED CHILD SAFETY SEATS LOCKS UP AND THE CHILD CANNOT BE REMOVED WITHOUT USING THE EMERGENCY RELEASE. THE LEFT SEAT IS PERMANENTLY STUCK AND THE RIGHT SEAT OCCASIONALLY RELEASES. CHRYSLER HAS RECALLED 1995 AND SOME 1996 MINIVANS FOR THE SAME PROBLEM BUT REFUSES TO PAY FOR REPAIRS TO MY CAR BECAUSE TH…
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THE SEAT BELT IN THE INTEGRATED CHILD SAFETY SEATS LOCKS UP AND THE CHILD CANNOT BE REMOVED WITHOUT USING THE EMERGENCY RELEASE. THE LEFT SEAT IS PERMANENTLY STUCK AND THE RIGHT SEAT OCCASIONALLY RELEASES. CHRYSLER HAS RECALLED 1995 AND SOME 1996 MINIVANS FOR THE SAME PROBLEM BUT REFUSES TO PAY FOR REPAIRS TO MY CAR BECAUSE THEY SAY MY CAR WAS BUILT AFTER THOSE INCLUDED IN THE RECALL PERIOD; HOWEVER, THE TAG ON THE CAR SEATS STATES THEY WERE ASSEMBLED IN 1995. WHEN I TOLD THIS TO CUSTOMER SERVICE REPRESENTATIVE SAL PALAZZOLA HE ONLY SAID THAT I WAS NOT IN THEIR COMPUTER FOR A RECALL.
NHTSA ODI #734878
Mileage unknown · Oct 18, 2000
Power Train
TRANSMISSION WAS LEAKING.... DEALER SAID TO FIND PROBLEM, THEY WOULD HAVE TO OPEN CASE [ FOR $ 600+ ]... THEY SAID TO GUARANTEE "ANY" TRANSM WORK, THEY WOULD ONLY DO A TOTAL "REBUILD". I HAD AN EXTENDED WARRANTEE FOR 70MTHS/70,000 MILES I WAS 3,000 MILES OUT OF WARRANTEE... CALLED CHRYSLER AND GOT NO HELP... THIS "REBUILD"…
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TRANSMISSION WAS LEAKING.... DEALER SAID TO FIND PROBLEM, THEY WOULD HAVE TO OPEN CASE [ FOR $ 600+ ]... THEY SAID TO GUARANTEE "ANY" TRANSM WORK, THEY WOULD ONLY DO A TOTAL "REBUILD". I HAD AN EXTENDED WARRANTEE FOR 70MTHS/70,000 MILES I WAS 3,000 MILES OUT OF WARRANTEE... CALLED CHRYSLER AND GOT NO HELP... THIS "REBUILD" COST $ 638.93 IN PARTS / & 1,100.00 IN """LABOR""" = $ 1,779.11
NHTSA ODI #734661
Mileage unknown · Oct 17, 2000
Electrical System
VEHICLE STALLS WHILE DRIVING, WITHOUT WARNING. LOSS OF ALL POWER IS EXTREMELY DANGEROUS AND CAN RESULT IN AN ACCIDENT. THE DEALER IS UNABLE TO LOCATE AND CORRECT PROBLEM WHICH HAS OCCURRED ABOUT NINE TIMES SINCE THE VEHICLE WAS PURCHASED. WE HAVE TAKEN THE VEHICLE TO THE DEALER FIVE TIMES. BECAUSE THE PROBLEM CANNOT BE S…
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VEHICLE STALLS WHILE DRIVING, WITHOUT WARNING. LOSS OF ALL POWER IS EXTREMELY DANGEROUS AND CAN RESULT IN AN ACCIDENT. THE DEALER IS UNABLE TO LOCATE AND CORRECT PROBLEM WHICH HAS OCCURRED ABOUT NINE TIMES SINCE THE VEHICLE WAS PURCHASED. WE HAVE TAKEN THE VEHICLE TO THE DEALER FIVE TIMES. BECAUSE THE PROBLEM CANNOT BE SPECIFICALLY IDENTIFIED, THE DEALER AND CHRYSLER WILL NOT ACCEPT ANY RESPONSIBILITY. WE CAN NO LONGER DRIVE THE VEHICLE BECAUSE OF THE SAFETY CONCERNS.*AK
NHTSA ODI #734542
Mileage unknown · Oct 14, 2000
Service Brakes, HydraulicCrash
MY WIFE HAD BEEN DRIVING APPROXIMATELY 30 MILES ON THE FREEWAY. AS SHE WAS EXITING THE FREEWAY, SHE STEPPED ON THE BRAKE PEDDLE TO SLOW DOWN NORMALLY. SHE FELT PRESSURE FROM THE PEDDLE, BUT THEN THE PEDDLE WENT ALL THE WAY DOWN WITH NO EFFECT. SHE PUMPED THE PEDDLE AT LEAST ONE MORE TIME, BUT AGAIN IT WENT ALL THE WAY DOWN WI…
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MY WIFE HAD BEEN DRIVING APPROXIMATELY 30 MILES ON THE FREEWAY. AS SHE WAS EXITING THE FREEWAY, SHE STEPPED ON THE BRAKE PEDDLE TO SLOW DOWN NORMALLY. SHE FELT PRESSURE FROM THE PEDDLE, BUT THEN THE PEDDLE WENT ALL THE WAY DOWN WITH NO EFFECT. SHE PUMPED THE PEDDLE AT LEAST ONE MORE TIME, BUT AGAIN IT WENT ALL THE WAY DOWN WITH NO EFFECT. SHE THEN HAD TO CONCETRATE ON AVOIDING OTHER CARS, BUT FINALLY REAR ENDED A TRUCK. AFTER THE MINIVAN WAS REPAIRED, WE HAD THE BRAKES INSPECTED BY TWO SERVICE CENTERS. THE SECOND SERVICE CENTER IS THE ONE LISTED IN THE REPORT AND IS THE ONE THAT REGULARLY SERVICES OUR MINIVAN. WE ARE WONDERING WHAT COULD CAUSE THIS TYPE OF BRAKE FAILURE AND IF THERE ARE ANY OTHER SIMILAR INCIDENCES THAT HAVE BEEN REPORTED?
NHTSA ODI #734287
Mileage unknown · Oct 12, 2000
Electrical SystemEquipmentPower Train
TRANSMISSION FAILED,A/C FAILED, WIPERS WOULDN'T SHUT OFF, SPORADIC ELECTRICAL FAILURES
NHTSA ODI #734113
Mileage unknown · Oct 12, 2000
Power Train
TRANSMISSION FAILED. *YH
NHTSA ODI #555976
Mileage unknown · Oct 9, 2000
Electrical System
AIR BAG, HORN, AND CRUISE CONTROL APPARENTLY ELECTRICALLY LINKED
NHTSA ODI #733852
Mileage unknown · Oct 9, 2000
Equipment
NO SUMMARY
NHTSA ODI #733843
NHTSA investigations
14EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE00032 · Air Bag Clockspring
Opened Aug 8, 2000 · Closed Feb 21, 2001
Status: closed (inferred from source dates) · Air Bags
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97002 · Fuel Tank Leaks
Opened Jan 31, 1997 · Closed Feb 10, 1998
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THIS ENGINEERING ANALYSIS WAS OPENED ON JANUARY 31, 1997 BASED ON INFORMATION GATHERED DURING PRELIMINARY EVALUATION (PE), PE96-051. THE PE WAS OPENED ON AUGUST 19, 1996, TO INVESTIGATE ALLEGATIONS OF FUEL LEAKAGE FROM THE AREA WHERE THE FUEL PUMP/SENDING UNIT JOINS THE FUEL TANK.FOR BREVIDY, THIS AREA WILL BE REFERRED TO AS THE PUMP/TANK INTERFACE.THESE ALLEGATIONS WERE FIRST RECEIVED BY ODI ON AUGUST 2, 1996 WHILE INVESTIGATING ALLEGATIONS OF CHRYSLER MINIVAN THROTTLE SHAFT HAND-UP, AND UNCONTROLLED ENGINE SPEED, IN PE96-036.WHILE DISCUSSING THAT ISSUE WITH A FLEET, IT WAS ALLEGED THAT AT LEAST 10(OUT OF 40) 1996 EARLY PRODUCTION CHRYSLER MINIVANS LEAKED FUEL FROM THE PUMP/TANK INTERFACE.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA INDICATE FUEL TANK LEAKAGE INCIDENTS IN THE SUBJECT VEHICLES PREDOMINATLY AFFECTED EARLY PRODUCTION VEHICLES.THE DATA INVOLVING CONFIRMED INCIDENTS OF TANK/PUMP INTERFACE LEAKS SUGGEST THAT THOSE FAILURES HAVE BEEN DECLINING SINCE JULY 1996.ODI HAS RECEIVED NO REPORTS OF THE SUBJECT CONDITION INVOLVING ORIGINAL EQUIPMENT PUMPS AND TANKS SINCE SEPTEMBER, 1997.CURRENTLY THIS ISSSUE DOES NOT REQRESENT A CONTINUING FIELD CONCERN.ODI WILL CONTINUE TO MONITOR THE SUBJECT VEHICLES FOR FUEL LEAKS OF ANY TYPE.A SAFETY RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURED DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
DP96014 · Defective Air Bag Crash Sensor
Opened Nov 14, 1996 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:sensor/control MODULE-INACTIVE
CFAS SENT A FOLLOW-UP LETTER ON DECEMBER 12, 1996, TO CHANGE THE INTENT OF THE PETITION TO AIRBAG AGGRESSIVITY AND DEPLOYMENT VARIABILITY.NHTSA RECEIVED THE LETTER ON 12/12/96; ACCORDINGLY, THE PETITION DUE DAY WAS CHANGED TO APRIL 12, 1997.CFAS PETITIONED THE AGENCY TO CONDUCT AN INVESTIGATION TO DETERMINE WHETHER THE AIRBAG CRASH SENSOR AND/OR DEPLOYMENT SYSTEMS FOR THE 1991-92 CHEVROLET CORSICA/BERETTA, 1990-92 FORD TAURUS, AND 1994-96 CHRYSLER MINIVANS ARE DEFECTIVE.CFAS ALLEGE THAT INFORMATION ON LOW SPEED CRASHES HERE OCCUPANTS HAVE SUFFERED FATAL INJURIES SUGGESTS [THAT THE ABOVE VEHICLES] HAVE DEFECTIVE AIRBAG CRASH SENSOR AND/OR DEPLOYMENT SYSTEMS.
EA96025 · Sliding Door Latch Failure
Opened Oct 15, 1996 · Closed Jul 30, 1998
Status: closed (inferred from source dates) · Structure
ANALYSIS OF KNOWN INCIDENTS INDICATES A DECLINING TREND OVER THE LAST FIVE CALENDAR QUARTERS.EXTENSIVE TESTING OF INCIDENT VEHICLES HAS FAILED TO REPRODUCE OCCURRENCES OF FULL LATCH DISENGAGEMENT.NO FAILURE MODE WHICH COULD CAUSE A PROPERLY LATCHED DOOR TO LOSE FULL LATCH ENGAGEMENT WHILE DRIVING HAS BEEN VERIFIED AS A CAUSAL FACTOR IN ANY OF THE KNOWN INCIDENT VEHICLES DURING THIS INVESTIGATION.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.HOWEVER, ODI WILL CONTINUE TO MONITOR COMPLAINT INPUT FOR THE NEXY YEAR AND WILL REQUEST UPDATED REPORTS FROM CHRYSLER DURING THAT PROCESS.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
SQ96016 · Integrated Child Seat Belt Lockup
Opened Sep 18, 1996 · Closed Feb 4, 1997
Status: closed (inferred from source dates) · Seat Belts:integrated Child Seat
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
PE96051 · Fuel Leaks From The Gas Tank
Opened Aug 19, 1996 · Closed Jan 31, 1997
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
ANALYSIS TO DATE INDICATES THAT SOME OF THE SUBJECT VEHICLESCONTINUE TO EXPERIENCE FUEL LEAKS FROM THE FUEL TANK AT THE SENDING UNIT INTERFACE.MOST OFTEN THE LEAK INVOLVES THE O-RING SEAL.
PE96038 · Sliding Door Latch Failure
Opened May 16, 1996 · Closed Oct 15, 1996
Status: closed (inferred from source dates) · Structure
CHRYSLER MAINTAINS THAT THE COMMON FACTOR CONTRIBUTING TO KNOWN SLIDING DOOR OPENING INCIDENTS IS PRIOR INCORRECT DEALER LATCH ADJUSTMENT.CHRYSLER ATTRIBUTES THIS PROBLEM TO AN INACCURATE SERVICE MANUAL PROCEDURE - SLIDING DOOR LATCH/LOCK CONTROL, REMOVAL AND INSTALLATION.CHRYSLER FURNISHED INFORMATION SHOWING THAT SIX OF ITS COMPLAINTS, AND TWO OF ODI'S, INVOLVED VEHICLES THAT HAD UNDERGONE PRIOR REPAIRS TO THE AFFECTED SLIDING DOOR.CHRYSLER HAS ADDRESSED THE PROBLEM BY ISSUING TWO TECHNICAL SERVICE BULLETINS.TSB 26-06-96, SERVICE MANUAL REVISIONS, WAS ISSUED IN JUNE 1996 AND INCLUDES A SERVICE REVISION (#81-370-6105A) CORRECTING SERVICE MANUAL SLIDING DOOR REPAIR PROCEDURES.TSB 23-39-96, SLIDING DOOR(S) DIFFICULT TO OPEN FROM THE OUTSIDE AND/OR INSIDE, WAS ISSUED JUNE 28, 1996.CHRYSLER IDENTIFIED THREE DESIGN CHANGES INVOLVING THE SUBJECT COMPONENTS: (1)SLIDING DOOR LATCH PAWL SPRING FORCE INCREASED FROM 5.4 NEWTONS TO 8.0 NEWTONS IN SEPTEMBER 1995 TO ENHANCE PAWL ROTATION RETURN TO NEUTRAL POSITION; (2)ADJUSTABLE SLIDING DOOR HINGE IMPLEMENTED IN NOVEMBER 1995 TO REDUCE VARIATION IN SLIDING DOOR FIT; AND(3)SLIDING DOOR STRIKER ATTACHMENT HOLES REVISED IN JANUARY 1996 TO ELIMINATE UP/DOWN ADJUSTMENT OF STRIKER TO IMPROVE INSTALLATION PROCESS AND REDUCE VARIABILITY OF ALIGNMENT BETWEEN LATCH AND STRIKER.AT PRESENT, ODI IS NOT AWARE OF ANY INCIDENTS INVOLVING VEHICLES BUILT IN OR AFTER JANUARY 1996.ODI HAS CONTINUED TO RECEIVE COMPLAINTS OF SLIDING DOORS OPENING WHILE THE VEHICLES ARE IN MOTION, INCLUDING VEHICLES WITH NO PRIOR SERVICE HISTORY TO THE AFFECTED SLIDING DOOR ASSEMBLY.OWNERS ALLEGE THAT THE DOORS OPEN ANYWHERE FROM A FEW INCHES TO FULLY OPEN, AT SPEEDS RANGING FROM 15 TO 60 MPH.ODI HAS ALSO RECEIVED NUMBEROUS COMPLAINTS ALLEGING DIFFICULTY IN LATCHING THE SUBJECT SLIDING DOORS AND/OR DIFFICULTY IN OPENING ONE OR BOTH SLIDING DOORS.
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
PE95053 · Fuel Leakeage From Rollover Valve
Opened Oct 25, 1995 · Closed Dec 22, 1995
Status: closed (inferred from source dates) · Engine And Engine Cooling:exhaust System:emission Control
There is no summary currently available
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