NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
74 reportsClear category filter247,424 miles · Mar 14, 2015
Electrical SystemSteering
MY MINIVAN HAS BEEN NOT WANTING TO START, THE SPEEDOMETER HAS BEEN JUMPING ALL OVER THE PLACE . I HAD MY FUEL PUMP AND FILTER REPLACED IN DECEMBER 2014 DUE TO IT NOT STARTING. NOW WITHIN THE LAST 2 WEEKS OR SO IT STARTED TO ACT LIKE IT WAS GOING TO DIE AS I WOULD BE DRIVING AND SOMETIMES IT WOULD JUMP OUT OF GEAR. ALL THIS LAST …
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MY MINIVAN HAS BEEN NOT WANTING TO START, THE SPEEDOMETER HAS BEEN JUMPING ALL OVER THE PLACE . I HAD MY FUEL PUMP AND FILTER REPLACED IN DECEMBER 2014 DUE TO IT NOT STARTING. NOW WITHIN THE LAST 2 WEEKS OR SO IT STARTED TO ACT LIKE IT WAS GOING TO DIE AS I WOULD BE DRIVING AND SOMETIMES IT WOULD JUMP OUT OF GEAR. ALL THIS LAST WEEK IT HAS BEEN GIVING ME PROBLEMS WITH STARTING AND EVERY TIME I WOULD GET OUT OF THE VAN IT WOULD SMELL LIKE SOMETHINGS BURNING. WHEN I TURN THE KEY TO START IT ALL YOU COULD HEAR IS A CLICK, TRY TO START IT A COUPLE MORE TIMES AND FINALLY GET IT TO START. TODAY IT WOULDN'T START NO MATTER HOW MANY TIMES I TRIED TO START IT. I OPEN THE HOOD AND LOOKED AT THE BATTERY AND ONE TERMINAL LOOKS LIKE IT IS BURNT. *TR
NHTSA ODI #10694304
80,000 miles · Jul 1, 2008
Engine And Engine CoolingSteeringInjury
THE SERPENTINE BELT ON OUR 1996 CHRYSLER TOWN & COUNTRY LXI, MAKES A HORRIBLE SCREECHING SOUND, THAT WE'VE ALMOST COME TO APPRECIATE, WHEN FACED WITH IT'S ALTERNATIVE SILENCE, WHEN THE SERPENTINE BELT GETS WET & SLIPS OFF. THE IMMEDIATE & DANGEROUS RESULT IS LOSS OF POWER STEERING, LEAVING THE DRIVER SURPRISED WITH THEIR INABI…
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THE SERPENTINE BELT ON OUR 1996 CHRYSLER TOWN & COUNTRY LXI, MAKES A HORRIBLE SCREECHING SOUND, THAT WE'VE ALMOST COME TO APPRECIATE, WHEN FACED WITH IT'S ALTERNATIVE SILENCE, WHEN THE SERPENTINE BELT GETS WET & SLIPS OFF. THE IMMEDIATE & DANGEROUS RESULT IS LOSS OF POWER STEERING, LEAVING THE DRIVER SURPRISED WITH THEIR INABILITY TO SAFELY MANEUVER THE VAN. WITHIN LESS THAN A MINUTE, A FAST HAZARD BELL SOUNDS & THE ENGINE TEMPERATURE SENSOR IS PINNED AT HOT. IF THE DRIVER IS QUICK, STRONG, & LUCKY ENOUGH, TO GET THE FAMILY "SAFELY" OFF THE ROAD, BEFORE THE WATER PUMP FRIES, STALLING THE VAN IN TRAFFIC, THEY ARE NOW LEFT STRANDED. WE'VE HAD THE SERPENTINE BELT & TENSIONER PULLEY REPLACED TWICE, THE LAST TIME AT CHRYSLER, AND STILL THE PROBLEM HAS NOT BEEN CORRECTED. WE'VE CHECKED FOR RECALLS BUT CHRYSLER STATES THAT THIS IS NOT A LIFE THREATENING FAILURE, SO NO RECALL HAS BEEN MADE. THIS HAS HAPPENS TO US OFTEN ENOUGH THAT WE KEEP A WRENCH IN OUR VAN, SO MY HUSBAND CAN ATTEMPT TO RETRIEVE & RE-SEAT THE BELT ONTO THE TENSIONER, IN THE POURING RAIN. WE'VE READ MANY COMPLAINTS ABOUT THIS SAME PROBLEM & CAN'T UNDERSTAND WHY CHRYSLER DOESN'T THINK LOSS OF STEERING & SUDDEN HEAT PUMP FAILURE IS NOT LIFE THREATENING. IF ONE OF THEIR CEOS WERE TO FIND THEMSELVES STRUGGLING THEIR FAMILY VAN QUICKLY OFF THE ROAD, STANDING OVER, OR EVEN LYING UNDER THEIR ENGINE, IN THE POURING RAIN, WHILE THE REST OF THE FAMILY HOPES THAT HE ISN'T INJURED MAKING THE REPAIR, HIT BY LIGHTENING, OR BY A DISTRACTED DRIVER, PERHAPS THEY WOULD RECALL THIS SYSTEM. WE'VE SPENT A LOT OF TIME & MONEY ON REPAIRS, & HAVE COME ACROSS AN OFF-MARKET PRODUCT DESIGNED TO FIX THIS SPECIFIC, WIDELY RECOGNIZED CHRYSLER PRODUCT ISSUE, AND JUST PURCHASED IT. WE FIND IT DISGUSTING TO SEE THAT THE POSSIBILITY OF THIS PROBLEM BEING ADDRESSED MAY DEPEND ON THE NUMBER OF DEATHS, OR PERSONS INJURED, BEFORE CHRYSLER TAKES ANY RESPONSIBILITY. THEY COULD AT LEAST ACQUIRE OR COVER THE COST OF THE OFF-MARKET REPAIR KIT. *TR
NHTSA ODI #10232952
185,698 miles · Nov 15, 2006
Steering
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON NORMAL ROAD CONDITIONS, THE SERPENTINE BELT FRACTURED. NO WARNING LIGHTS ALERTED THE CONTACT BUT LOSS OF POWER STEERING WAS NOTICED. THE VEHICLE HAD BEEN TAKEN THREE TIMES TO THE DEALERSHIP AND THE BELTS, PULLEYS AND TENSIONER WERE REPLACED ON EVERY OCCURRENCE. THE MANUFACTURER …
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DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON NORMAL ROAD CONDITIONS, THE SERPENTINE BELT FRACTURED. NO WARNING LIGHTS ALERTED THE CONTACT BUT LOSS OF POWER STEERING WAS NOTICED. THE VEHICLE HAD BEEN TAKEN THREE TIMES TO THE DEALERSHIP AND THE BELTS, PULLEYS AND TENSIONER WERE REPLACED ON EVERY OCCURRENCE. THE MANUFACTURER WAS CONTACTED BUT THE RESOLUTION WAS A DEALERSHIP REFERRAL. THE CONTACT EXPRESSED CONCERN BECAUSE THE LOSS OF POWER STEERING COULD CREATE CONDITIONS FOR A SERIOUS ACCIDENT.
NHTSA ODI #10173576
70,000 miles · Jan 25, 2006
SteeringVisibility
HE OWNS A 1996 CHRYSLER, TOWN& COUNTRY, ONLY OWNER WITH 70,000 MILES ON THE VEHICLE. STEERING WHEEL POPPED OFF, MOSTLY WHEN TURNING THE WHEEL TO LEFT. THIS HAPPENED OFTEN SINCE 2005. ALSO, FRONT AND BACK WINDSHIELD WIPERS CAME ON AT SEPARATE TIMES WHEN IT WAS IN OFF POSITION FOR ABOUT ONE AND HALF YEAR.*AK
NHTSA ODI #10148519
112,530 miles · Sep 10, 2004
Steering
WHILE DRIVING LOST POWER STEERING FLUID, WHICH LEAD TO THE POWER STEERING FAILURE. VEHICLE BECOMES VERY DIFFICULT TO STEER SAFETY. FAILURE OF THE POWER STEERING WAS LATER IDENTIFY AS A CORRODED HIGH PRESSURE POWER STEERING LINE.*AK
NHTSA ODI #10090784
131,000 miles · Jul 26, 2004
Air BagsElectrical SystemEngine And Engine Cooling
WHILE DRIVING THE TRANSMISSION FAILED AND THE VEHICLE WAS UNABLE TO SHIFT GEARS. TRANSMISSION WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. *AK THE HORN AIRBAG AND CRUISE CONTROL HAVE BEEN REPLACED. THE VEHICLE HAD BRAKE PROBLEMS. THE DEALER DETERMINED THAT THE FRONT BRAKES WERE AT 45% BUT THE REAR BRAKES WERE AT 70%. T…
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WHILE DRIVING THE TRANSMISSION FAILED AND THE VEHICLE WAS UNABLE TO SHIFT GEARS. TRANSMISSION WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. *AK THE HORN AIRBAG AND CRUISE CONTROL HAVE BEEN REPLACED. THE VEHICLE HAD BRAKE PROBLEMS. THE DEALER DETERMINED THAT THE FRONT BRAKES WERE AT 45% BUT THE REAR BRAKES WERE AT 70%. THE DEALER CLEANED AND ADJUSTED THE BRAKES. THE A/C FAILED, THE DEALER REPLACED THE FAN MODULE. THE POWER DOOR LOCKS FAILED. THE CD PLAYER DOESN'T WORK. THE LOW BEAM HEAD LIGHTS DO NOT PROVIDE ENOUGH LIGHT THEREFORE THE CONSUMER HAS TO LEAVE THE HIGH BEAMS ON TO SEE. THIS PROBLEM HAS BEEN CHECKED THREE TIMES BUT THE DEALER SAID THEY SEEM CORRECT. THE PASSENGER SEAT BROKE. THE STARTER FAILED AND AS A RESULT THE VEHICLE WOULD NOT START. THE STEERING PUMP FAILED AND AS A RESULT THE STEERING WHEEL BECAME TIGHT WHEN MAKING TURNS. THE REAR HEATER LINES WERE LEAKING. THE WATER PUMP LEAKED. *NM
NHTSA ODI #10079478
90,000 miles · May 11, 2003
Air BagsSteering
THE SPRING IN MY STEERING WHEEL HAS BROKEN, AIRBAGS ARE INOPERATIVE, HORN IS INOPERATIVE, NOT TO MENTION THE OTHER THINGS THAT WON'T WORK BECAUSE OF IT. I UNDERSTAND THERE WAS A RECALL ON IT...UP TO 70,000 MILES, I NEVER RECEIVED ANYTHING ABOUT THIS, I WAS ONLY TOLD THAT IT WOULD COST 250 DOLLARS TO GET IT FIXED BY CHRYSLER. *…
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THE SPRING IN MY STEERING WHEEL HAS BROKEN, AIRBAGS ARE INOPERATIVE, HORN IS INOPERATIVE, NOT TO MENTION THE OTHER THINGS THAT WON'T WORK BECAUSE OF IT. I UNDERSTAND THERE WAS A RECALL ON IT...UP TO 70,000 MILES, I NEVER RECEIVED ANYTHING ABOUT THIS, I WAS ONLY TOLD THAT IT WOULD COST 250 DOLLARS TO GET IT FIXED BY CHRYSLER. *NLM
NHTSA ODI #10018513
Mileage unknown · Feb 24, 2003
Steering
THE TIE ROD BROKE, WHICH CAUSED THE VEHICLE TO SWAY.*JB
NHTSA ODI #10009167
Mileage unknown · Nov 7, 2002
Steering
THE CLOCK-SPRING IN MY CHRYSLER FAILED CAUSING THE AIR BAG LIGHT TO COME ON AT TIMES AND ALSO CAUSING MY CRUISE CONTROL TO NOT WORK AT TIMES. MY BILL FOR REPAIR OF THIS FAILURE WAS $191.74. I WAS TOLD THAT THIS WAS NOT COVERED UNDER MY SERVICE CONTRACT. HOWEVER I NOW SEE THAT THEIR HAS BEEN A RECALL ISSUED FOR THIS VERY PROBLEM.…
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THE CLOCK-SPRING IN MY CHRYSLER FAILED CAUSING THE AIR BAG LIGHT TO COME ON AT TIMES AND ALSO CAUSING MY CRUISE CONTROL TO NOT WORK AT TIMES. MY BILL FOR REPAIR OF THIS FAILURE WAS $191.74. I WAS TOLD THAT THIS WAS NOT COVERED UNDER MY SERVICE CONTRACT. HOWEVER I NOW SEE THAT THEIR HAS BEEN A RECALL ISSUED FOR THIS VERY PROBLEM. MY QUESTION IS, HOW DO I GET REIMBURSED THE $191.74? DT
NHTSA ODI #769405
Mileage unknown · Aug 14, 2002
Service Brakes, HydraulicSteeringStructure
WHILE DRIVING AT ANY SPEED CONSUMER CAN HEAR CLUNKING NOISES IN STEERING COLUMN. IT COULD CAUSE CONSUMER TO HAVE STEERING PROBLEMS. DEALER NOTIFIED.*AK CONSUMER STATES THAT STEERING WHEEL MAKES GROWLING NOISE WHEN TURNING DUE TO RACK AND PINON FAILURE. STEERING MAKES SCHRUCHING NOISE WHEN TURNING RIGHT AND DEALER LUBERCATE STE…
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WHILE DRIVING AT ANY SPEED CONSUMER CAN HEAR CLUNKING NOISES IN STEERING COLUMN. IT COULD CAUSE CONSUMER TO HAVE STEERING PROBLEMS. DEALER NOTIFIED.*AK CONSUMER STATES THAT STEERING WHEEL MAKES GROWLING NOISE WHEN TURNING DUE TO RACK AND PINON FAILURE. STEERING MAKES SCHRUCHING NOISE WHEN TURNING RIGHT AND DEALER LUBERCATE STEERING SHAFT. THE REAR BRAKES MADE A NOISE. THE DRIVER SIDE DOOR WAS HARD TO CLOSE. THE LEFT SLIDING DOOR WAS RUBBING ON THE BODY WHEN SHUT*YH
NHTSA ODI #8016316
NHTSA investigations
14EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE00032 · Air Bag Clockspring
Opened Aug 8, 2000 · Closed Feb 21, 2001
Status: closed (inferred from source dates) · Air Bags
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97002 · Fuel Tank Leaks
Opened Jan 31, 1997 · Closed Feb 10, 1998
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THIS ENGINEERING ANALYSIS WAS OPENED ON JANUARY 31, 1997 BASED ON INFORMATION GATHERED DURING PRELIMINARY EVALUATION (PE), PE96-051. THE PE WAS OPENED ON AUGUST 19, 1996, TO INVESTIGATE ALLEGATIONS OF FUEL LEAKAGE FROM THE AREA WHERE THE FUEL PUMP/SENDING UNIT JOINS THE FUEL TANK.FOR BREVIDY, THIS AREA WILL BE REFERRED TO AS THE PUMP/TANK INTERFACE.THESE ALLEGATIONS WERE FIRST RECEIVED BY ODI ON AUGUST 2, 1996 WHILE INVESTIGATING ALLEGATIONS OF CHRYSLER MINIVAN THROTTLE SHAFT HAND-UP, AND UNCONTROLLED ENGINE SPEED, IN PE96-036.WHILE DISCUSSING THAT ISSUE WITH A FLEET, IT WAS ALLEGED THAT AT LEAST 10(OUT OF 40) 1996 EARLY PRODUCTION CHRYSLER MINIVANS LEAKED FUEL FROM THE PUMP/TANK INTERFACE.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA INDICATE FUEL TANK LEAKAGE INCIDENTS IN THE SUBJECT VEHICLES PREDOMINATLY AFFECTED EARLY PRODUCTION VEHICLES.THE DATA INVOLVING CONFIRMED INCIDENTS OF TANK/PUMP INTERFACE LEAKS SUGGEST THAT THOSE FAILURES HAVE BEEN DECLINING SINCE JULY 1996.ODI HAS RECEIVED NO REPORTS OF THE SUBJECT CONDITION INVOLVING ORIGINAL EQUIPMENT PUMPS AND TANKS SINCE SEPTEMBER, 1997.CURRENTLY THIS ISSSUE DOES NOT REQRESENT A CONTINUING FIELD CONCERN.ODI WILL CONTINUE TO MONITOR THE SUBJECT VEHICLES FOR FUEL LEAKS OF ANY TYPE.A SAFETY RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURED DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
DP96014 · Defective Air Bag Crash Sensor
Opened Nov 14, 1996 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:sensor/control MODULE-INACTIVE
CFAS SENT A FOLLOW-UP LETTER ON DECEMBER 12, 1996, TO CHANGE THE INTENT OF THE PETITION TO AIRBAG AGGRESSIVITY AND DEPLOYMENT VARIABILITY.NHTSA RECEIVED THE LETTER ON 12/12/96; ACCORDINGLY, THE PETITION DUE DAY WAS CHANGED TO APRIL 12, 1997.CFAS PETITIONED THE AGENCY TO CONDUCT AN INVESTIGATION TO DETERMINE WHETHER THE AIRBAG CRASH SENSOR AND/OR DEPLOYMENT SYSTEMS FOR THE 1991-92 CHEVROLET CORSICA/BERETTA, 1990-92 FORD TAURUS, AND 1994-96 CHRYSLER MINIVANS ARE DEFECTIVE.CFAS ALLEGE THAT INFORMATION ON LOW SPEED CRASHES HERE OCCUPANTS HAVE SUFFERED FATAL INJURIES SUGGESTS [THAT THE ABOVE VEHICLES] HAVE DEFECTIVE AIRBAG CRASH SENSOR AND/OR DEPLOYMENT SYSTEMS.
EA96025 · Sliding Door Latch Failure
Opened Oct 15, 1996 · Closed Jul 30, 1998
Status: closed (inferred from source dates) · Structure
ANALYSIS OF KNOWN INCIDENTS INDICATES A DECLINING TREND OVER THE LAST FIVE CALENDAR QUARTERS.EXTENSIVE TESTING OF INCIDENT VEHICLES HAS FAILED TO REPRODUCE OCCURRENCES OF FULL LATCH DISENGAGEMENT.NO FAILURE MODE WHICH COULD CAUSE A PROPERLY LATCHED DOOR TO LOSE FULL LATCH ENGAGEMENT WHILE DRIVING HAS BEEN VERIFIED AS A CAUSAL FACTOR IN ANY OF THE KNOWN INCIDENT VEHICLES DURING THIS INVESTIGATION.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.HOWEVER, ODI WILL CONTINUE TO MONITOR COMPLAINT INPUT FOR THE NEXY YEAR AND WILL REQUEST UPDATED REPORTS FROM CHRYSLER DURING THAT PROCESS.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
SQ96016 · Integrated Child Seat Belt Lockup
Opened Sep 18, 1996 · Closed Feb 4, 1997
Status: closed (inferred from source dates) · Seat Belts:integrated Child Seat
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
PE96051 · Fuel Leaks From The Gas Tank
Opened Aug 19, 1996 · Closed Jan 31, 1997
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
ANALYSIS TO DATE INDICATES THAT SOME OF THE SUBJECT VEHICLESCONTINUE TO EXPERIENCE FUEL LEAKS FROM THE FUEL TANK AT THE SENDING UNIT INTERFACE.MOST OFTEN THE LEAK INVOLVES THE O-RING SEAL.
PE96038 · Sliding Door Latch Failure
Opened May 16, 1996 · Closed Oct 15, 1996
Status: closed (inferred from source dates) · Structure
CHRYSLER MAINTAINS THAT THE COMMON FACTOR CONTRIBUTING TO KNOWN SLIDING DOOR OPENING INCIDENTS IS PRIOR INCORRECT DEALER LATCH ADJUSTMENT.CHRYSLER ATTRIBUTES THIS PROBLEM TO AN INACCURATE SERVICE MANUAL PROCEDURE - SLIDING DOOR LATCH/LOCK CONTROL, REMOVAL AND INSTALLATION.CHRYSLER FURNISHED INFORMATION SHOWING THAT SIX OF ITS COMPLAINTS, AND TWO OF ODI'S, INVOLVED VEHICLES THAT HAD UNDERGONE PRIOR REPAIRS TO THE AFFECTED SLIDING DOOR.CHRYSLER HAS ADDRESSED THE PROBLEM BY ISSUING TWO TECHNICAL SERVICE BULLETINS.TSB 26-06-96, SERVICE MANUAL REVISIONS, WAS ISSUED IN JUNE 1996 AND INCLUDES A SERVICE REVISION (#81-370-6105A) CORRECTING SERVICE MANUAL SLIDING DOOR REPAIR PROCEDURES.TSB 23-39-96, SLIDING DOOR(S) DIFFICULT TO OPEN FROM THE OUTSIDE AND/OR INSIDE, WAS ISSUED JUNE 28, 1996.CHRYSLER IDENTIFIED THREE DESIGN CHANGES INVOLVING THE SUBJECT COMPONENTS: (1)SLIDING DOOR LATCH PAWL SPRING FORCE INCREASED FROM 5.4 NEWTONS TO 8.0 NEWTONS IN SEPTEMBER 1995 TO ENHANCE PAWL ROTATION RETURN TO NEUTRAL POSITION; (2)ADJUSTABLE SLIDING DOOR HINGE IMPLEMENTED IN NOVEMBER 1995 TO REDUCE VARIATION IN SLIDING DOOR FIT; AND(3)SLIDING DOOR STRIKER ATTACHMENT HOLES REVISED IN JANUARY 1996 TO ELIMINATE UP/DOWN ADJUSTMENT OF STRIKER TO IMPROVE INSTALLATION PROCESS AND REDUCE VARIABILITY OF ALIGNMENT BETWEEN LATCH AND STRIKER.AT PRESENT, ODI IS NOT AWARE OF ANY INCIDENTS INVOLVING VEHICLES BUILT IN OR AFTER JANUARY 1996.ODI HAS CONTINUED TO RECEIVE COMPLAINTS OF SLIDING DOORS OPENING WHILE THE VEHICLES ARE IN MOTION, INCLUDING VEHICLES WITH NO PRIOR SERVICE HISTORY TO THE AFFECTED SLIDING DOOR ASSEMBLY.OWNERS ALLEGE THAT THE DOORS OPEN ANYWHERE FROM A FEW INCHES TO FULLY OPEN, AT SPEEDS RANGING FROM 15 TO 60 MPH.ODI HAS ALSO RECEIVED NUMBEROUS COMPLAINTS ALLEGING DIFFICULTY IN LATCHING THE SUBJECT SLIDING DOORS AND/OR DIFFICULTY IN OPENING ONE OR BOTH SLIDING DOORS.
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
PE95053 · Fuel Leakeage From Rollover Valve
Opened Oct 25, 1995 · Closed Dec 22, 1995
Status: closed (inferred from source dates) · Engine And Engine Cooling:exhaust System:emission Control
There is no summary currently available
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