NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
38 reportsClear category filterMileage unknown · Dec 5, 2002
Suspension
THE PASSENGER SIDE, FRONT STRUT MOUNTING TOWER IS RUSTING THROUGH TO THE POINT THAT THE STRUT IS ABOUT TO BREAK THROUGH INTO THE ENGINE COMPARTMENT. CHRYSLER SERVICE MANAGER AGREES THAT IT IS A CLEAR DFECT IN THE CORRISION PREVENTION SYSTEM BUT REFUSES TO DO ANYTHING ABOUT IT. THERE ARE AT LEAST 18 OTHER REPORTS IN THIS DATABA…
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THE PASSENGER SIDE, FRONT STRUT MOUNTING TOWER IS RUSTING THROUGH TO THE POINT THAT THE STRUT IS ABOUT TO BREAK THROUGH INTO THE ENGINE COMPARTMENT. CHRYSLER SERVICE MANAGER AGREES THAT IT IS A CLEAR DFECT IN THE CORRISION PREVENTION SYSTEM BUT REFUSES TO DO ANYTHING ABOUT IT. THERE ARE AT LEAST 18 OTHER REPORTS IN THIS DATABASE CONCERNING THIS ISSUE ON '96 CHRYSLER TWN & CNTY, DODGE CARAVAN AND PLYMOTH VOYAGER MINIVANS. DT
NHTSA ODI #770506
Mileage unknown · Oct 26, 2002
Suspension
DEALER IDENTIFIED PROBLEM AS "CLOCK SPRING FAILURE" DT
NHTSA ODI #768913
Mileage unknown · Oct 4, 2002
Suspension
PLEASE FILL IN DESCRIPTION.
NHTSA ODI #8020251
Mileage unknown · Jun 6, 2002
Suspension
RIGHT STRUT TOWER IS RUSTING THROUGH. VEHICLE FAILED NY STATE INSPECTION. THERE IS A HOLE AT THE TOP OF THE STRUT TOWER FROM EXCESSIVE CORROSION WHICH PUTS SAFETY/INTEGRITY OF THE FRONT STRUT SUSPENSION IN JEOPARDY AND STRUT CAN COME LOOSE AT ANY TIME WITHOUT NOTICE. FEEL VERY LUCKY STRUT HAS NOT COME LOOSE ALREADY - VERY UNS…
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RIGHT STRUT TOWER IS RUSTING THROUGH. VEHICLE FAILED NY STATE INSPECTION. THERE IS A HOLE AT THE TOP OF THE STRUT TOWER FROM EXCESSIVE CORROSION WHICH PUTS SAFETY/INTEGRITY OF THE FRONT STRUT SUSPENSION IN JEOPARDY AND STRUT CAN COME LOOSE AT ANY TIME WITHOUT NOTICE. FEEL VERY LUCKY STRUT HAS NOT COME LOOSE ALREADY - VERY UNSTABLE AND UNSAFE.*AK
NHTSA ODI #762720
Mileage unknown · Apr 11, 2002
Suspension
PASSENGER'S SIDE FRONT STRUT TOWER WAS RUSTED. SERVICE MECHANIC INDICATED IF A BUMP IS HIT HARD ENOUGH IT COULD PUSH THE STRUT THROUGH TO THE WHEEL WELL, CAUSING FRONT PASSENGER WHEEL TO LOCK UP. DEALER WAS NOTIFIED, AND DIDN'T EXPLAIN WHERE RUST CAME FROM. PLEASE PROVIDE MORE INFORMATION.*AK
NHTSA ODI #8007426
Mileage unknown · Apr 8, 2002
Fuel System, GasolineSuspension
WHILE DRIVING, VEHICLE CAUGHT ON FIRE AND WAS DESTROYED, CONSUMER LATER RECEIVED RECALL 00V268, THE DAY PRIOR TO THE FIRE, THE CONSUMER COMPLAINED OF HIGH RPMS WHILE DRIVING 40 MPH. *SLC
NHTSA ODI #564972
Mileage unknown · Jan 18, 2002
Suspension
REAR LEAD SPRING BROKE, CAUSING THE REAR AXLE TO SLIDE BACK AND THE TIRE TO RUB ON THE BACK OF THE WHEEL WELL. WHEN THE SPRING WAS REMOVED IT WAS OBVIOUS THAT THE SPRING HAD BEEN BROKEN 3/4 OF THE WAY PREVIOUSLY. IT WAS RUSTED AT THE BROKEN SPOT AND APPEARED TO HAVE BLACK PAINT ON THE INSIDE OF THE CRACK.
NHTSA ODI #9006058
Mileage unknown · Jan 7, 2002
Suspension
CONSUMER HAD EXPERIENCED SIDE PULLING ON STEERING WHEEL AND FRONT WHEELS WHERE DEALER HAD PEFORMED ALIGMENT, BUT HAD NOT FIXED THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. *AK
NHTSA ODI #8001726
Mileage unknown · Nov 13, 2001
Suspension
VEHICLE CONSTANTLY PULLS TO RIGHT, WHEEL ALIGNMENT HAS BEEN DONE. ALSO, TIRES WERE REPLACED. DID NOT REMEDY PROBLEM. *AK
NHTSA ODI #899028
Mileage unknown · Aug 11, 2001
Suspension
BOTH FRONT SWAY BARS BROKE. *AK
NHTSA ODI #750240
NHTSA investigations
14EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE00032 · Air Bag Clockspring
Opened Aug 8, 2000 · Closed Feb 21, 2001
Status: closed (inferred from source dates) · Air Bags
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97002 · Fuel Tank Leaks
Opened Jan 31, 1997 · Closed Feb 10, 1998
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THIS ENGINEERING ANALYSIS WAS OPENED ON JANUARY 31, 1997 BASED ON INFORMATION GATHERED DURING PRELIMINARY EVALUATION (PE), PE96-051. THE PE WAS OPENED ON AUGUST 19, 1996, TO INVESTIGATE ALLEGATIONS OF FUEL LEAKAGE FROM THE AREA WHERE THE FUEL PUMP/SENDING UNIT JOINS THE FUEL TANK.FOR BREVIDY, THIS AREA WILL BE REFERRED TO AS THE PUMP/TANK INTERFACE.THESE ALLEGATIONS WERE FIRST RECEIVED BY ODI ON AUGUST 2, 1996 WHILE INVESTIGATING ALLEGATIONS OF CHRYSLER MINIVAN THROTTLE SHAFT HAND-UP, AND UNCONTROLLED ENGINE SPEED, IN PE96-036.WHILE DISCUSSING THAT ISSUE WITH A FLEET, IT WAS ALLEGED THAT AT LEAST 10(OUT OF 40) 1996 EARLY PRODUCTION CHRYSLER MINIVANS LEAKED FUEL FROM THE PUMP/TANK INTERFACE.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA INDICATE FUEL TANK LEAKAGE INCIDENTS IN THE SUBJECT VEHICLES PREDOMINATLY AFFECTED EARLY PRODUCTION VEHICLES.THE DATA INVOLVING CONFIRMED INCIDENTS OF TANK/PUMP INTERFACE LEAKS SUGGEST THAT THOSE FAILURES HAVE BEEN DECLINING SINCE JULY 1996.ODI HAS RECEIVED NO REPORTS OF THE SUBJECT CONDITION INVOLVING ORIGINAL EQUIPMENT PUMPS AND TANKS SINCE SEPTEMBER, 1997.CURRENTLY THIS ISSSUE DOES NOT REQRESENT A CONTINUING FIELD CONCERN.ODI WILL CONTINUE TO MONITOR THE SUBJECT VEHICLES FOR FUEL LEAKS OF ANY TYPE.A SAFETY RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURED DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
DP96014 · Defective Air Bag Crash Sensor
Opened Nov 14, 1996 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:sensor/control MODULE-INACTIVE
CFAS SENT A FOLLOW-UP LETTER ON DECEMBER 12, 1996, TO CHANGE THE INTENT OF THE PETITION TO AIRBAG AGGRESSIVITY AND DEPLOYMENT VARIABILITY.NHTSA RECEIVED THE LETTER ON 12/12/96; ACCORDINGLY, THE PETITION DUE DAY WAS CHANGED TO APRIL 12, 1997.CFAS PETITIONED THE AGENCY TO CONDUCT AN INVESTIGATION TO DETERMINE WHETHER THE AIRBAG CRASH SENSOR AND/OR DEPLOYMENT SYSTEMS FOR THE 1991-92 CHEVROLET CORSICA/BERETTA, 1990-92 FORD TAURUS, AND 1994-96 CHRYSLER MINIVANS ARE DEFECTIVE.CFAS ALLEGE THAT INFORMATION ON LOW SPEED CRASHES HERE OCCUPANTS HAVE SUFFERED FATAL INJURIES SUGGESTS [THAT THE ABOVE VEHICLES] HAVE DEFECTIVE AIRBAG CRASH SENSOR AND/OR DEPLOYMENT SYSTEMS.
EA96025 · Sliding Door Latch Failure
Opened Oct 15, 1996 · Closed Jul 30, 1998
Status: closed (inferred from source dates) · Structure
ANALYSIS OF KNOWN INCIDENTS INDICATES A DECLINING TREND OVER THE LAST FIVE CALENDAR QUARTERS.EXTENSIVE TESTING OF INCIDENT VEHICLES HAS FAILED TO REPRODUCE OCCURRENCES OF FULL LATCH DISENGAGEMENT.NO FAILURE MODE WHICH COULD CAUSE A PROPERLY LATCHED DOOR TO LOSE FULL LATCH ENGAGEMENT WHILE DRIVING HAS BEEN VERIFIED AS A CAUSAL FACTOR IN ANY OF THE KNOWN INCIDENT VEHICLES DURING THIS INVESTIGATION.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.HOWEVER, ODI WILL CONTINUE TO MONITOR COMPLAINT INPUT FOR THE NEXY YEAR AND WILL REQUEST UPDATED REPORTS FROM CHRYSLER DURING THAT PROCESS.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
SQ96016 · Integrated Child Seat Belt Lockup
Opened Sep 18, 1996 · Closed Feb 4, 1997
Status: closed (inferred from source dates) · Seat Belts:integrated Child Seat
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
PE96051 · Fuel Leaks From The Gas Tank
Opened Aug 19, 1996 · Closed Jan 31, 1997
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
ANALYSIS TO DATE INDICATES THAT SOME OF THE SUBJECT VEHICLESCONTINUE TO EXPERIENCE FUEL LEAKS FROM THE FUEL TANK AT THE SENDING UNIT INTERFACE.MOST OFTEN THE LEAK INVOLVES THE O-RING SEAL.
PE96038 · Sliding Door Latch Failure
Opened May 16, 1996 · Closed Oct 15, 1996
Status: closed (inferred from source dates) · Structure
CHRYSLER MAINTAINS THAT THE COMMON FACTOR CONTRIBUTING TO KNOWN SLIDING DOOR OPENING INCIDENTS IS PRIOR INCORRECT DEALER LATCH ADJUSTMENT.CHRYSLER ATTRIBUTES THIS PROBLEM TO AN INACCURATE SERVICE MANUAL PROCEDURE - SLIDING DOOR LATCH/LOCK CONTROL, REMOVAL AND INSTALLATION.CHRYSLER FURNISHED INFORMATION SHOWING THAT SIX OF ITS COMPLAINTS, AND TWO OF ODI'S, INVOLVED VEHICLES THAT HAD UNDERGONE PRIOR REPAIRS TO THE AFFECTED SLIDING DOOR.CHRYSLER HAS ADDRESSED THE PROBLEM BY ISSUING TWO TECHNICAL SERVICE BULLETINS.TSB 26-06-96, SERVICE MANUAL REVISIONS, WAS ISSUED IN JUNE 1996 AND INCLUDES A SERVICE REVISION (#81-370-6105A) CORRECTING SERVICE MANUAL SLIDING DOOR REPAIR PROCEDURES.TSB 23-39-96, SLIDING DOOR(S) DIFFICULT TO OPEN FROM THE OUTSIDE AND/OR INSIDE, WAS ISSUED JUNE 28, 1996.CHRYSLER IDENTIFIED THREE DESIGN CHANGES INVOLVING THE SUBJECT COMPONENTS: (1)SLIDING DOOR LATCH PAWL SPRING FORCE INCREASED FROM 5.4 NEWTONS TO 8.0 NEWTONS IN SEPTEMBER 1995 TO ENHANCE PAWL ROTATION RETURN TO NEUTRAL POSITION; (2)ADJUSTABLE SLIDING DOOR HINGE IMPLEMENTED IN NOVEMBER 1995 TO REDUCE VARIATION IN SLIDING DOOR FIT; AND(3)SLIDING DOOR STRIKER ATTACHMENT HOLES REVISED IN JANUARY 1996 TO ELIMINATE UP/DOWN ADJUSTMENT OF STRIKER TO IMPROVE INSTALLATION PROCESS AND REDUCE VARIABILITY OF ALIGNMENT BETWEEN LATCH AND STRIKER.AT PRESENT, ODI IS NOT AWARE OF ANY INCIDENTS INVOLVING VEHICLES BUILT IN OR AFTER JANUARY 1996.ODI HAS CONTINUED TO RECEIVE COMPLAINTS OF SLIDING DOORS OPENING WHILE THE VEHICLES ARE IN MOTION, INCLUDING VEHICLES WITH NO PRIOR SERVICE HISTORY TO THE AFFECTED SLIDING DOOR ASSEMBLY.OWNERS ALLEGE THAT THE DOORS OPEN ANYWHERE FROM A FEW INCHES TO FULLY OPEN, AT SPEEDS RANGING FROM 15 TO 60 MPH.ODI HAS ALSO RECEIVED NUMBEROUS COMPLAINTS ALLEGING DIFFICULTY IN LATCHING THE SUBJECT SLIDING DOORS AND/OR DIFFICULTY IN OPENING ONE OR BOTH SLIDING DOORS.
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
PE95053 · Fuel Leakeage From Rollover Valve
Opened Oct 25, 1995 · Closed Dec 22, 1995
Status: closed (inferred from source dates) · Engine And Engine Cooling:exhaust System:emission Control
There is no summary currently available
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