Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
180–25K
1625–50K
1850–75K
1675–100K
13100–150K
9150K+
90 reports with mileage · 34 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Latches/locks/linkages. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports2 fire reports16 injury reports
What owners actually said
124 reports
Mileage unknown · Jun 23, 2004
StructureInjury
DESIGN FLAW IN 2004 CHEVROLET VENTURE.*MR THE CONSUMER RENTED THE VAN FOR A VACATION. WHEN THE CONSUMER CHILD OPENED THE POWER SLIDING DOOR HIS ELBOW BECAME STUCK IN THE SEAT AND HE COULD NOT REMOVE HIS HAND FROM THE DOOR HANDLE. THE DOOR CONTINUED TO OPEN AND HYPER-EXTENDED HIS RIGHT WRIST. THE CHILD HEAR A FEW SNAPS AND TH…
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DESIGN FLAW IN 2004 CHEVROLET VENTURE.*MR THE CONSUMER RENTED THE VAN FOR A VACATION. WHEN THE CONSUMER CHILD OPENED THE POWER SLIDING DOOR HIS ELBOW BECAME STUCK IN THE SEAT AND HE COULD NOT REMOVE HIS HAND FROM THE DOOR HANDLE. THE DOOR CONTINUED TO OPEN AND HYPER-EXTENDED HIS RIGHT WRIST. THE CHILD HEAR A FEW SNAPS AND THEN WAS ABLE TO MOVE AWAY FROM THE DOOR. THE CHILD SUSTAINED A BROKEN WRIST. THE CONSUMER BELIEVES THIS DOOR IS POORLY DESIGNED. *NM
NHTSA ODI #10079810
100 miles · Jun 12, 2004
StructureInjury
2004 CHEVROLET VENTURE VAN. WHILE STOPPED IN A PARKING LOT, MY FOURTEEN YEAR OLD SON OPENED THE PASSENGER SIDE AUTOMATIC SIDE DOOR USING THE INTERIOR HANDLE. HE KEPT HIS HAND ON THE HANDLE WHILE IT WAS OPENING. HIS ARM (ELBOW) BECAME STUCK IN THE SEAT AND HE COULD NOT REMOVE HIS HAND FROM THE DOOR HANDLE WHILE THE DOOR WAS OP…
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2004 CHEVROLET VENTURE VAN. WHILE STOPPED IN A PARKING LOT, MY FOURTEEN YEAR OLD SON OPENED THE PASSENGER SIDE AUTOMATIC SIDE DOOR USING THE INTERIOR HANDLE. HE KEPT HIS HAND ON THE HANDLE WHILE IT WAS OPENING. HIS ARM (ELBOW) BECAME STUCK IN THE SEAT AND HE COULD NOT REMOVE HIS HAND FROM THE DOOR HANDLE WHILE THE DOOR WAS OPENING. THE DOOR CONTINUED TO OPEN AND HYPER-EXTENDED HIS RIGHT WRIST. HE HEARD A COUPLE SNAPS AND FOUND A WAY TO MOVE AWAY FROM THE DOOR. HES NOW WEARING A CAST. WE TOOK HIM TO A LOCAL HOSPITAL AND X-RAYS INDICATED THAT HE FRACTURED HIS RIGHT WRIST.*AK PE04064.PCO
NHTSA ODI #10075274
Mileage unknown · Jun 4, 2004
StructureInjury
CONSUMER'S ARM BECAME TRAPPED IN THE AUTOMATIC SLIDING DOOR OF VEHICLE.*MR THE CONSUMER COULD NOT REMOVE HER ARM FAST ENOUGH OR STOP THE DOOR FROM OPENING. AS A RESULT THE CONSUMER'S ARM WAS BROKEN NEAR THE WRIST. (RENTAL VEHICLE). *NM PE04064.PCO *TC *JB
NHTSA ODI #10075836
3,000 miles · Jun 2, 2004
Vehicle Speed Control
WHILE DRIVING THE VAN WILL STALL AND CUT OFF COMPLETELY. IT NEEDS TO BE PUT INTO PARK AND RESTARTED. IT HAS JUST RECENTLY STARTED TO ACCELERATE IN A QUICK MANNER, AND LETS OFF OF ACCELERATION WITHOUT CONSUMER PUSHING GAS PEDAL. *AK
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN MINIVANS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 213, "CHILD RESTRAINT SYSTEMS." THESE VEHICLES DO NOT HAVE TEXT AND FORMATTING ON THE WARNING LABEL ATTACHED TO THE AVAILABLE SECOND-ROW INTEGRAL CHILD RESTRAINT AS SPECIFIED BY AMENDMENTS TO THE STANDARD.
Consequence & remedy
Consequence: Not supplied
Remedy: OWNERS WILL BE PROVIDED WITH REPLACEMENT LABELS AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON JULY 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
2004 Chevrolet Venture Problems, Complaints & Recalls | Skip That Year
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