SUDDENLY MY VEHICLE HAD A STRONG GASOLINE ODOR WHEN I WALKED UP ON IT IN THE MORNING I SMELLED IT 3 FEET AWAY FROM MY VEHICLE. IT HAPPENED JUST LIKE THAT ALL OF A SUDDEN. I SCHEDULED MY INSPECTION WITH MY MECHANIC AND I TOLD HIM I SUDDENLY WAS SMELLING A STRONG ODOR OF GAS. MY MECHANIC CALLED AND INFORMED ME THERE WAS A CRACK IN…
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SUDDENLY MY VEHICLE HAD A STRONG GASOLINE ODOR WHEN I WALKED UP ON IT IN THE MORNING I SMELLED IT 3 FEET AWAY FROM MY VEHICLE. IT HAPPENED JUST LIKE THAT ALL OF A SUDDEN. I SCHEDULED MY INSPECTION WITH MY MECHANIC AND I TOLD HIM I SUDDENLY WAS SMELLING A STRONG ODOR OF GAS. MY MECHANIC CALLED AND INFORMED ME THERE WAS A CRACK IN MY GAS TANK AND IT IS LEAKING SO THAT IS WHY I WAS SMELLING GAS SO BADLY. WE ORDERED ANOTHER 2002 CHEVROLET VENTURE GAS TANK FROM A SALVAGE YARD. THEY SHIPPED THE GAS TANK AND WHEN MY MECHANIC OPENED IT IT WAS BROKE IN THE SAME EXACT PLACE. THIS IS WHY I THOUGHT LOOKING UP FOR POSSIBLE RECALL. I FOUND RECALL 07V349000. STATED THE FUEL TANK INLET CHECK VALVE CAN CRACK AND LEAK. STATED AFFECTED CHEVROLET VENTURE 2001, 2002, 2003, 2004. I HAVE 2002. MY PROBLEM IS IT'S VIN SPECIFIC ACCORDING TO CHEVROLET THE NUMBER THAT I WAS GIVEN TO CALL ABOUT THE RECALL. 18006302438. MY VIN NUMBER WAS NOT INCLUDED. MY PROBLEM FITS THE DESCRIPTION PERFECTLY BUT THEY CLAIM THEY CAN'T HELP ME. THIS IS A SERIOUS SAFETY PROBLEM FOR ANYONE. I NOW HAVE TO PAY OVER 1,000.00 FOR A NEW GAS TANK OR HAVE NO CAR. I DO NOT HAVE ANY TRANSPORTATION NOW. MY CHEVROLET VENTURE IS SITTING AT MY MECHANICS.
NHTSA ODI #11123646
140,000 miles · Sep 12, 2017
Fuel/propulsion System
FUEL FILLER NECK CRACKED WHERE IT IS ATTACHED TO THE GAS TANK. FUEL LEAKING OUT OF NECK.
NHTSA ODI #11022916
140,000 miles · Apr 25, 2017
Fuel/propulsion System
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE THE VEHICLE WAS PARKED, THERE WAS STRONG FUEL ODOR EMITTED IN AND AROUND THE VEHICLE. EACH TIME THE VEHICLE WAS PARKED, A PUDDLE OF FUEL WAS SEEN ON THE GROUND. THE CONTACT'S BROTHER, A CERTIFIED MECHANIC, DIAGNOSED THE VEHICLE AND STATED THAT THE TANK WAS CRACKED AT THE INLET…
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TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE THE VEHICLE WAS PARKED, THERE WAS STRONG FUEL ODOR EMITTED IN AND AROUND THE VEHICLE. EACH TIME THE VEHICLE WAS PARKED, A PUDDLE OF FUEL WAS SEEN ON THE GROUND. THE CONTACT'S BROTHER, A CERTIFIED MECHANIC, DIAGNOSED THE VEHICLE AND STATED THAT THE TANK WAS CRACKED AT THE INLET CHECK VALVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO OPEN RECALL PER THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA ODI #10980552
83,000 miles · Jul 31, 2016
Fuel/propulsion System
FUEL LEVEL GAUGE DOES NOT WORK EVER SINCE I HAD THIS VAN AND FUEL PUMP UNEXPECTEDLY WENT BAD AT ABOUT 83000 MILES
NHTSA ODI #10891897
51,000 miles · Jun 8, 2016
Fuel/propulsion System
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT NOTICED AN ABNORMALLY STRONG FUEL ODOR COMING FROM THE VEHICLE. THE CONTACT OBSERVED FUEL PUDDLES UNDER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT…
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TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT NOTICED AN ABNORMALLY STRONG FUEL ODOR COMING FROM THE VEHICLE. THE CONTACT OBSERVED FUEL PUDDLES UNDER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
NHTSA ODI #10873233
160,000 miles · Nov 2, 2015
Fuel/propulsion System
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT ALL THE FUEL FILLER NECKS WERE FRACTURED, WHICH CAUSED FUEL TO LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 160,000.
NHTSA ODI #10787669
140,000 miles · Aug 12, 2015
Fuel/propulsion System
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT THERE WAS A FUEL LEAK COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INLET CHECK VALVE AND THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIG…
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TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT THERE WAS A FUEL LEAK COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INLET CHECK VALVE AND THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE: STORAGE). THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA ODI #10748161
159,000 miles · Aug 2, 2015
Electrical SystemEngineFuel/propulsion System
TEMP GAUGE TRYS GO HOT HAD CHECK NOTHING ENGENE MISFIRE HAD CHECK 7 TIMES NOW. REPLACE MASS AIR TEMP SENSORE TWICE THROTTLE POSITION SENSORS. PLUGS AND WIRES TWICE IN ONE MONTH HAS WIRE SHORTAGE FOR AC AND WE HAVE PAID OUT ALOT OF MONEY FROM DAY 2 OF OWNING THIS WAS GOING SELL BUT I WOULD SELL THIS CRAP TO NO ONE.. NOW SAY…
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TEMP GAUGE TRYS GO HOT HAD CHECK NOTHING ENGENE MISFIRE HAD CHECK 7 TIMES NOW. REPLACE MASS AIR TEMP SENSORE TWICE THROTTLE POSITION SENSORS. PLUGS AND WIRES TWICE IN ONE MONTH HAS WIRE SHORTAGE FOR AC AND WE HAVE PAID OUT ALOT OF MONEY FROM DAY 2 OF OWNING THIS WAS GOING SELL BUT I WOULD SELL THIS CRAP TO NO ONE.. NOW SAYS O2 SENSORE LEFT WHEEL SENSOR AND MUCH MORE CODES JUNK LIKE THIS DONT NEED TO BE SOLD..
NHTSA ODI #10745619
214,000 miles · Oct 1, 2014
Fuel/propulsion System
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. UPON REFUELING THE VEHICLE, FUEL STARTED LEAKING FROM THE FUEL TANK. THE CONTACT MENTIONED THAT THE FAILURE PROGRESSIVELY WORSENED. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED A SMALL FRACTURE WHICH MAY HAVE ALLOWED FUEL VAPORS AND SMALL DROPLETS OF FUEL TO PASS THROUGH. THE V…
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TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. UPON REFUELING THE VEHICLE, FUEL STARTED LEAKING FROM THE FUEL TANK. THE CONTACT MENTIONED THAT THE FAILURE PROGRESSIVELY WORSENED. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED A SMALL FRACTURE WHICH MAY HAVE ALLOWED FUEL VAPORS AND SMALL DROPLETS OF FUEL TO PASS THROUGH. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 214,000.
NHTSA ODI #10640418
Mileage unknown · Jun 16, 2014
Fuel/propulsion System
I BOUGHT THIS CAR USED AND DISCOVERED THAT I COULDN'T FILL THE GAS TANK MORE THAN 1/3 OF THE WAY OR IT WOULD LEAK FROM A CRACK IN THE PLASTIC GAS TANK WHERE THE FILLER PIPE CONNECTS TO THE TANK. I LOOKED IT UP ON THE INTERNET AND DISCOVERED IT WAS A COMMON PROBLEM; HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2003/CHEVROLET/VENTURE…
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I BOUGHT THIS CAR USED AND DISCOVERED THAT I COULDN'T FILL THE GAS TANK MORE THAN 1/3 OF THE WAY OR IT WOULD LEAK FROM A CRACK IN THE PLASTIC GAS TANK WHERE THE FILLER PIPE CONNECTS TO THE TANK. I LOOKED IT UP ON THE INTERNET AND DISCOVERED IT WAS A COMMON PROBLEM; HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2003/CHEVROLET/VENTURE/FUEL+TANK I TALKED TO MY LOCAL CHEVROLET DEALER AND HE SAID THAT THERE WAS A RECALL, BUT MY VIN NUMBER WAS NOT INCLUDED. NOW WHAT? *TR
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
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