NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
810 reportsMileage unknown · Feb 13, 2018
Unknown Or OtherInjury
BACK DOOR LOCKS WILL NOT OPEN FROM OUTSIDE OF VEHICLE WITH KEY FOB OR WITH INSIDE POWER LOCKS, (NO OUTSIDE KEY ENTRY LOCKS IN BACK DOORS) THEY REMAIN LOCKED AT ALL TIMES AND MY GRANDCHILD MUST CLIMB OVER FRONT SEAT TO GET IN THE BACK OF VEHICLE AND VICE A VERSA TO GET OUT. IF ACCIDENT OCCURS, FIRE STARTS BABY OR CHILD COULD N…
Read full complaint
BACK DOOR LOCKS WILL NOT OPEN FROM OUTSIDE OF VEHICLE WITH KEY FOB OR WITH INSIDE POWER LOCKS, (NO OUTSIDE KEY ENTRY LOCKS IN BACK DOORS) THEY REMAIN LOCKED AT ALL TIMES AND MY GRANDCHILD MUST CLIMB OVER FRONT SEAT TO GET IN THE BACK OF VEHICLE AND VICE A VERSA TO GET OUT. IF ACCIDENT OCCURS, FIRE STARTS BABY OR CHILD COULD NOT GET OUT!! I HAVE COMPLAINED TO CHEVY THEY WILL NOT DO ANYTHING ABOUT IT. I HAVE READ OTHER COMPLAINTS THAT ALL FOUR DOOR LOCKS MAY GO AT SOME POINT. THIS IS A DEFECT AND SHOULD BE A RECALL. CHEVY WANTS HUNDREDS OF DOLLARS (EACH DOOR LOCK)TO HAVE THEM FIXED. I HAVE NEVER HAD A VEHICLE THAT THIS HAS HAPPENED TO IN 41 YEARS OF DRIVING. I HAVE HURT MY OWN BACK TRYING TO REACH TO THE BACK SEAT FROM THE FRONT ONLY. IT STARTED WITH ONE LOCK A FEW YEARS AGO AND THEN THE SECOND ONE STARTED. PLEASE HELP!
NHTSA ODI #11072662
135,000 miles · Jan 12, 2018
Vehicle Speed Control
I WAS DRIVING ON ICY AND SNOWY ROADS AND MY ENGINE POWER REDUCED WARNING LIGHT CAME ON. I DROVE SEVERAL MILES TO MY DESTINATION. MY CAR SAT FOR 6 HOURS. I GOT IN TO LEAVE AND THE ENGINE LIGHT WAS ON BUT NOT THE WARNING. AFTER DRIVING ABOUT TEN MILES MY ENGINE POWER REDUCED LIGHT CAME ON AGAIN. THIS HAPPENED MULTIPLE TIMES FOUR Y…
Read full complaint
I WAS DRIVING ON ICY AND SNOWY ROADS AND MY ENGINE POWER REDUCED WARNING LIGHT CAME ON. I DROVE SEVERAL MILES TO MY DESTINATION. MY CAR SAT FOR 6 HOURS. I GOT IN TO LEAVE AND THE ENGINE LIGHT WAS ON BUT NOT THE WARNING. AFTER DRIVING ABOUT TEN MILES MY ENGINE POWER REDUCED LIGHT CAME ON AGAIN. THIS HAPPENED MULTIPLE TIMES FOUR YEARS AGO AND IT'S VERY FRUSTRATING TO HAVE IT HAPPENING AGAIN. IT SEEMS TO OCCUR MORE FREQUENTLY WHEN THE ROADWAY IS WET. AFTER READING ONLINE, IT SEEMS THIS IS HAPPENING TO MANY OTHER CHEVROLET CARS ALSO.
NHTSA ODI #11062427
145,000 miles · Dec 28, 2017
Electrical System
KNOW ISSUE OF HEATER GOING OUT AND TICKING SOUND. HEAT NOT ON ONE SIDE OF THE CAR.
NHTSA ODI #11057251
57,000 miles · Dec 28, 2017
EngineUnknown Or Other
LEAKING AND CAN'T IDENTIFY IF FRONT ENGINE COVER OIL IS LEAKING, OR ENGINE OIL FILTER ADAPTER GASKET, OR HEAD GASKET OIL LEAK. HELP! I WAS HAVING MY OIL CHANGED.
NHTSA ODI #11057167
175,462 miles · Dec 26, 2017
Unknown Or Other
THE CAR WAS IN THE DRIVE WAY, IT WAS ON, THE CAR READ OUT ON THE DASHBOARD ' SERVICE AIR BAG' AND THE SECURITY LOCK CAME ON. CAR SHUT OFF AND NEVER TURNS BACK ON.
NHTSA ODI #11056387
117,000 miles · Dec 8, 2017
Electronic Stability Control (esc)Fuel/propulsion SystemUnknown Or Other
THROTTLE PEDAL GONE BAD /SERVICE TRACTION CONTROL WARNING ?
NHTSA ODI #11053491
160,000 miles · Nov 9, 2017
Steering
WHEN DRIVING OVER WATER OR A VERY WET ROAD MY POWER STEERING QUITS, I OFTEN GET "ALTERNATOR FAILURE" WARNING UNTIL SUCH TIME AS I PASS OVER THE POOLED WATER SPOT IN THE ROAD. I HAD THE ENGINE BELT CHANGED AND IT STILL DOES THIS WHEN DRIVING OVER A POOLED OR LOW SPOT IN A ROADWAY OR PARKING LOT. THIS HAPPENS WHEN DRIVING AT LOW…
Read full complaint
WHEN DRIVING OVER WATER OR A VERY WET ROAD MY POWER STEERING QUITS, I OFTEN GET "ALTERNATOR FAILURE" WARNING UNTIL SUCH TIME AS I PASS OVER THE POOLED WATER SPOT IN THE ROAD. I HAD THE ENGINE BELT CHANGED AND IT STILL DOES THIS WHEN DRIVING OVER A POOLED OR LOW SPOT IN A ROADWAY OR PARKING LOT. THIS HAPPENS WHEN DRIVING AT LOW OR HIGHER SPEEDS ON A HIGHWAY, STREET OR PARKING LOT AND/OR GRAVEL AREA WITH POOLED WATER BUT NOT IN A "FLOOD" SITUATION. THIS HAS BEEN ONGOING FOR OVER THREE MONTHS.
NHTSA ODI #11044903
102,000 miles · Oct 31, 2017
Suspension
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AND MAKING A TURN IN ANY DIRECTION, A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE EMISSION WARNING INDICATOR ILLUMINATED, BUT COULD HAVE BEEN CAUSED BY THE FUEL CAP. THE VEHICLE WAS TAKEN TO …
Read full complaint
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AND MAKING A TURN IN ANY DIRECTION, A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE EMISSION WARNING INDICATOR ILLUMINATED, BUT COULD HAVE BEEN CAUSED BY THE FUEL CAP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A FAILURE IN THE LOWER DRIVER SIDE CONTROL ARM, WHICH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 12V377000 (SUSPENSION), WHICH ONLY INCLUDED CHEVROLET IMPALA POLICE VEHICLES. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
NHTSA ODI #11041605
170,000 miles · Oct 27, 2017
Air BagsSeat BeltsSuspensionCrash
I AM INFORMING YOU OF SOME VERY SERIOUS CONCERNS IN REGARDS TO PARTS OF THE 07 AND 08 CHEVY IMPALA THAT HAVE FAILED CAUSING ACCIDENTS AS WELL AS INJURY AND GRAVE POTENTIAL FOR FATALITIES.AIRBAGS NOT DEPLOYING, SEAT BELTS NOT LOCKING ON IMPACT FIRST AND FOREMOST I HAVE REQUESTED COPIES OF THE PAPERWORK THAT WAS SUBMITTED TO THE…
Read full complaint
I AM INFORMING YOU OF SOME VERY SERIOUS CONCERNS IN REGARDS TO PARTS OF THE 07 AND 08 CHEVY IMPALA THAT HAVE FAILED CAUSING ACCIDENTS AS WELL AS INJURY AND GRAVE POTENTIAL FOR FATALITIES.AIRBAGS NOT DEPLOYING, SEAT BELTS NOT LOCKING ON IMPACT FIRST AND FOREMOST I HAVE REQUESTED COPIES OF THE PAPERWORK THAT WAS SUBMITTED TO THE COURTS IN SOMERSET WI. THIS SHOWED EXACTLY WHAT TOOK PLACE CAUSEING AN ACCIDENT THAT WAS CONSIDERED NEGLIGENT DUE TO MEDICATIONS I WAS ON AND MY DISABILITY. THE MECHANIC GAVE ME THIS REPORT ALONG WITH INFO STATING THAT THIS WAS A HUGE PROBLEM IN FLEET POLICE VEHICALS. THE INFO STATED THAT THE POLICE VEHICALS WERE FIXED AND CHECKED HOWEVER THIS PART HAS NO RECALL OR REVISION TO CORRECT THE SAFETY ISSUES THAT WE CAN FIND. MY VEHICAL DOES HAVE HIGH MILLAGE HOWEVER IT HAS BEEN VERY WELL TAKEN CARE OF THANKS TO ERICKSON OIL AND MECHANIC FRIENDS. THIS PART SNAPPING AFTER CRACKING ESILY RESULTED IN COMPLETE LOSS OF CONTROL AS WELL AS THE CAR LOCKING UP AND BECOMING IMPOSSIBLE TO STEER AND STOP. IT IS DISTURBING THAT THESE PARTS WERE NOT CORRECTED FROM A MANUFACTERING ASPECT (THIS WAS LOOKED AT BY A MACHINEST, AS WELL AS AN ENGINEER AND BY THE QAULITY/DIMESIONS/STRUCTURE THIS PART EASILY LOOKED DEFECTIVE) THE VISUAL AS WELL AS SKILLED APROACH TO PROBLEM SOLVING DROVE US TO LOOK UP RECALLS PRIOR TO BUYING A NEW PART. WE COULD NOT FIND ANY. JUST INFO THAT THIS EXACT MAKE AND MODEL WERE PURCHASED AS FLEET VEHICALS IN 07 AND 08. PROBLEMS WITH MANY OF THESE CARS RESULTED IN PULLING ALL OF THE FLEET/GOVNT PATROL CARS IN TO BE FIXED/INVESTIGATED. HOWEVER WE HAVE BEEN UNABLE TO FIND A RECALL OR WARNING THAT SHOULD HAVE ALSO BEEN ISSUED TO THE PUBLIC. I AM CURRENTLY LOOKING INTO HELP TO INVESTIGATE AND HELP GET THIS LOOKED AT AS IT CAUSED AN ACCIDENT AS WELL AS BEING UNSTABLE AND FAULTY IN ANOTHER MINOR IMPACT ACCIDENT POTENTIAALY INCREASING FATALITY/INJURIES.
NHTSA ODI #11040654
75,000 miles · Oct 25, 2017
StructureSuspensionWheelsCrashInjury
WHILE IN MOTION, CAR WAS INVOLVED IN CRASH, HIT A CONCRETE BARRIER AND A FENCE AND AIRBAG DID NOT DEPLOY, DRIVER SUSTAINED A CONCUSSION. HE WAS WEARING A SEAT BELT
NHTSA ODI #11039657
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP14001 · Passenger Air Bag Ocs Algorithm
Opened Jul 22, 2014 · Closed Mar 7, 2017
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Additional source detail variants (2)
Air Bags:frontal:sensor/control MODULE-INACTIVE
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Air Bags
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Illustration