IllustrationThe key gets stuck and I can't remove the key; I can't take the key out and then the battery drains and car is dead.
2008 Chevrolet Impala
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Impala years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
890–25K
11125–50K
14950–75K
11675–100K
141100–150K
59150K+
665 reports with mileage · 145 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 221 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 117 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
51 crash reports10 fire reports36 injury reports
Steering complaints
94 reportsMy sway bar is broken and needs to be fixed. Like all the rest of Impalas . I'm on social security and I need someone to help please! Martin Montney
Q-What component or system failed or malfunctioned, and is it available for inspection upon request? A-Suspension and steering effective. Any time I drive and make turns it makes like a clunking noise. You can actually feel it in the floor board. It's worse when you are driving down a not so smooth road. You can look at it as s…
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Q-What component or system failed or malfunctioned, and is it available for inspection upon request? A-Suspension and steering effective. Any time I drive and make turns it makes like a clunking noise. You can actually feel it in the floor board. It's worse when you are driving down a not so smooth road. You can look at it as soon as possible. Q-How was your safety or the safety of others put at risk? A-Control arm might SNAP causing you to lose control of my vehicle and crash into other drivers. Q-Has the problem been reproduced or confirmed by a dealer or independent service center? A-Firestone has inspected my car. Q-Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A-No my vehicle has not. Q-Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A-No warning signs of any kind. This started within the last month or two.
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 60 MPH AND DRIVING OVER A POTHOLE, THE VEHICLE LOSS MOTIVE POWER, STALLED, AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS …
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 60 MPH AND DRIVING OVER A POTHOLE, THE VEHICLE LOSS MOTIVE POWER, STALLED, AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
IN MOTION ON A CITY STREET TURNING LEFT , PEDAL STUCK BRAKES NOT WORKING AND HIT BY ON COMING CAR , FLIPPED IN AIR ABOUT A BLOCK , ROLLING OVER AGAIN AND AGAIN , NO AIR BAGS DEPLEATED, BROKEN RIBS, CONCUSSION, SKIN LACERATIONS , BRUISES,GLASS LOGGED IN PARTS OF BODY , FACE AND FEET
POWER STEERING PUMP JUST STARTED GROWLING WHEN MOVING THE STEERING. IT IS ALSO A LITTLE HARDER TO TURN. IN MOTION. WHEN EVER THE STEERING WHEEL IS TURNED.
THE CAR IS NOT DRIVING SMOOTH. THE CAR IS HAVING MULTIPLE PROBLEMS
WHILE I WAS DRIVING, THE CAR GAVE A NOTICE OF REDUCED ENGINE POWER, THEN A FEW MILES LATER, ANOTHER NOTICE CAME ON SERVICE THROTTLE DISABLING SERVICE. AND THE CAR SHUT OFF! WITH NO WARNING, AND NO WAY TO GET TO SAFETY. IF I WASN'T IN AN AREA THAT HAD A SHOULDER I COULD GET TO QUICKLY OR IF THERE WAS ANY TRAFFIC NEAR ME, I WOULD …
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WHILE I WAS DRIVING, THE CAR GAVE A NOTICE OF REDUCED ENGINE POWER, THEN A FEW MILES LATER, ANOTHER NOTICE CAME ON SERVICE THROTTLE DISABLING SERVICE. AND THE CAR SHUT OFF! WITH NO WARNING, AND NO WAY TO GET TO SAFETY. IF I WASN'T IN AN AREA THAT HAD A SHOULDER I COULD GET TO QUICKLY OR IF THERE WAS ANY TRAFFIC NEAR ME, I WOULD BE DEAD! THIS IS INCREDIBLY UNSAFE AND IS GOING TO GET SOMEONE KILLED, IF IT HASNT ALREADY! THAT HAS TO BE SOME SORT OF FLAW IN THE PROGRAMING. IF I WOULD HAVE BEEN ON THE HIGHWAY, WHICH IS WHERE I NORMALLY AM AT THAT TIME OF DAY, I WOULD HAVE HAD NO TIME TO REACT AND GET TO A SAFE AREA BEFORE THE CAR SHUT DOWN ON ME. IT ALSO LOCKED UP THE STEERING WHEEL AND BRAKING SYSTEM SO I HAD NEXT TO NO POWER. IT WAS INCREDIBLY SCARY. I AM JUST GLAD THAT I WAS DRIVING THE CAR, INSTEAD OF MY ELDERLY MOTHER. SHE VERY WELL MAY HAVE HAD A HEART ATTACK FROM THE FEAR. IN NO WAY SHOULD A CAR JUST SHUT DOWN MID-DRIVE LIKE THAT! I CANT EVEN BEGIN TO EXPLAIN THE AMOUNT OF WAYS HOW BADLY THAT COULD GO WRONG, AND THIS SEEMS TO BE A COMMON ISSUE WITH CHEVY VEHICLES AND THE THROTTLE BODY. EVEN IF THE THROTTLE BODY IS GOING BAD, IN NO WAY SHOULD YOUR CAR BE PROGRAMED TO JUST SHUT OFF MID-DRIVE, EVER. I REALLY HOPE THAT IS A PROGRAMING FLAW AND NOT INTENTIONAL, BECAUSE IF THAT IS INTENTIONAL, YOU ARE TRULY TRYING TO KILL PEOPLE. WHAT IS IT GOING TO TAKE FOR CHEVY/GM TO GET THE ISSUE FIXED? HOW MANY PEOPLE GETTING KILLED IN UNNECESSARY ACCIDENTS IS IT GOING TO TAKE? I PRAY THAT MYSELF OR MY FAMILY ISN'T ONE OF THEM! PLEASE CHEVY/GM, GET THIS ISSUE FIXED ALREADY.
THE LOWER CONTROL ARMS FOR MY 2008 CHEVY IMPALA LT WERE NEVER REPLACED IN THR RECALL. THE RECALL STATES THAT IF THEY BRAKE WHILE DRIVING CAN CAUSE DAMAGE ,INJURY OR DEATH, 2ND OWNER NEVER GOT RECALL NOTICE.
2008 CHEVY IMPALA LTZ -- I AM HAVING TROUBLE WITH THE REAR INNER TIRES WEARING DOWN TO THE CHORDS JUST LIKE ALL THE OTHER COMPLAINTS ON HERE. I KNOW IT'S NOT THE TIRE BRAND, ETC. AS I'VE HAD A REPUTABLE MECHANIC PUT ON TWO SETS OF TIRES. I FOUND ARTICLES ON A LAWSUIT AND THE FACT THAT GM WILL FIX THE POLICE CARS WITH THIS ISSU…
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2008 CHEVY IMPALA LTZ -- I AM HAVING TROUBLE WITH THE REAR INNER TIRES WEARING DOWN TO THE CHORDS JUST LIKE ALL THE OTHER COMPLAINTS ON HERE. I KNOW IT'S NOT THE TIRE BRAND, ETC. AS I'VE HAD A REPUTABLE MECHANIC PUT ON TWO SETS OF TIRES. I FOUND ARTICLES ON A LAWSUIT AND THE FACT THAT GM WILL FIX THE POLICE CARS WITH THIS ISSUE, BUT NOT THE GENERAL PUBLIC'S. I BOUGHT THIS CAR AS A COMMUTER CAR FOR MY SONS THAT WILL BE COLLEGE STUDENTS AND I NEED IT TO LAST. I WANT A COPY OF THE TSB #08032A THAT ADDRESSES THIS ISSUE. I JUST WANT MY CAR FIXED SO THAT I DON'T KEEP BLOWING THROUGH SETS OF TIRES IT IS GETTING RIDICULOUSLY EXPENSIVE. MY LAST SET WAS SUPPOSED TO WEAR OUT AT 60,000 AND ONLY LASTED 20,000. I AM ACTUALLY ON MY SECOND SET, SO BASICALLY $1600 INTO TIRES ALONE, NOT TO MENTION WHAT IT'S GOING TO COST ME FOR THE SPINDLE/CAMBOR/REAR TIE RODS THAT IS ASSOCIATED WITH THE TSB MENTIONED ABOVE. GM SHOULD BE PAYING FOR THIS AND IT SHOULD BE A MASSIVE RECALL. THESE CARS ARE PROLIFIC IN SOCIETY. LOL....WE BAILED THEM OUT IN 2008, AND THEY WERE CRANKING OUT LEMONS THE SAME YEAR....IRONIC!! GM REFUSES TO TAKE RESPONSIBILITY.
Official recalls
214V355000 · Electrical System:ignition
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
12V377000 · Suspension:front:control Arm:lower Arm
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP14001 · Passenger Air Bag Ocs Algorithm
Opened Jul 22, 2014 · Closed Mar 7, 2017
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Additional source detail variants (2)
Air Bags:frontal:sensor/control MODULE-INACTIVE
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.
Air Bags
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of impact and not provided the occupant protection as needed in a crash.On July 22, 2014, NHTSA opened DP14-001 to further review the crash event and perform a more comprehensive search and analysis of the Fatality Analysis Reporting System (FARS).The Agency also collected manufacturers reports on the alleged OCS issue on the subject Impala vehicles and other GM and non-GM peer vehicles.After examination of the petition and available data relating to the subject vehicle's OCS and the specific crash incident where the OCS allegedly failed to operate properly, NHTSA did not identify an issue with the MY2008 Impala involved in the subject crash, nor has it identified a safety-related defect trend existing in the OCS used in the MY 2006-2008 Impala vehicles, in GM peer vehicles or in other non-GM peer vehicles.NHTSA has concluded that further expenditure of the agency's investigative resources is not warranted. The agency accordingly has denied the petition.However, the agency will take further action if warranted by changing future circumstances. The official petition denial, as published in the Federal Register, is available in the document file for this defect petition.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ (10568388) and can be reviewed online at https://www.nhtsa.gov/recalls?nhtsaId=10568388.