NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
810 reports79,000 miles · Oct 16, 2017
Steering
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS IN INCLEMENT WEATHER, THE STEERING WHEEL BECAME INOPERABLE WITHOUT WARNING. THE LOCAL DEALER (EDD ROGERS CHEVROLET BUICK, 674-W. BOCKMAN WAY, SPARTA, TN 38583) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICL…
Read full complaint
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS IN INCLEMENT WEATHER, THE STEERING WHEEL BECAME INOPERABLE WITHOUT WARNING. THE LOCAL DEALER (EDD ROGERS CHEVROLET BUICK, 674-W. BOCKMAN WAY, SPARTA, TN 38583) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
NHTSA ODI #11033940
125,000 miles · Sep 7, 2017
Suspension
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE TOOK HER VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE SOME OTHER WORK DONE WHEN IT WAS DISCOVERED THAT THE FRONT DRIVER AND PASSENGER CONTROL ARMS WERE FRACTURED WITHOUT WARNING. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT ATTEM…
Read full complaint
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE TOOK HER VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE SOME OTHER WORK DONE WHEN IT WAS DISCOVERED THAT THE FRONT DRIVER AND PASSENGER CONTROL ARMS WERE FRACTURED WITHOUT WARNING. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT ATTEMPTED TO CALL THE MANUFACTURER; HOWEVER, THE AUTOMATED SYSTEM CONTINUED TO DISCONNECT HER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V377000 (SUSPENSION) DUE TO THE FACT THAT IT WAS NOT A POLICE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
NHTSA ODI #11022063
39,000 miles · Sep 4, 2017
Electrical SystemLatches/locks/linkages
ALL DOOR LOCKS HAVE STOPPED WORKING. THE DOORS WILL NOT LOCK OR UNLOCK WITH THE REMOTE OR WITH THE INSIDE LOCK BUTTONS ON THE INTERIOR DOOR. EACH DOOR HAS TO BE MANUALLY LOCKED AND UNLOCKED. WHEN I PURCHASED THE CAR, WHEN THE TRANSMISSION WAS PLACED IN GEAR, THE DOORS WOULD AUTOMATICALLY LOCK. THE DOORS EACH HAVE TO BE MA…
Read full complaint
ALL DOOR LOCKS HAVE STOPPED WORKING. THE DOORS WILL NOT LOCK OR UNLOCK WITH THE REMOTE OR WITH THE INSIDE LOCK BUTTONS ON THE INTERIOR DOOR. EACH DOOR HAS TO BE MANUALLY LOCKED AND UNLOCKED. WHEN I PURCHASED THE CAR, WHEN THE TRANSMISSION WAS PLACED IN GEAR, THE DOORS WOULD AUTOMATICALLY LOCK. THE DOORS EACH HAVE TO BE MANUALLY LOCKED AND UNLOCKED. THE ONLY KEYHOLE ON THE CAR IS ON THE DRIVERS DOOR TO UNLOCK THE CAR. THERE ARE NUMEROUS REPORTS OF THIS ISSUE ON THE INTERNET FOR THE YEAR MODELS 2008 AND 2009. THE PARTS ALONE ARE $450 TO $1,000. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE A RECALL BECAUSE: 1. THE DOORS NO LONGER AUTOMATICALLY LOCK WHEN THE CAR IS PLACED IN GEAR. AUTOMATIC LOCKS WERE MOST LIKELY LISTED ON THE WINDOW STICKER. 2. IF A CHILD IS LOCKED IN THE CAR, THE DOOR WILL NOT UNLOCK WITH REMOTE AND CAN ONLY BE ACCESSED FROM THE DRIVERS SIDE DOOR. 3. NOT BEING ABLE TO ACCESS THE DRIVER AND PASSENGER DOOR WITH THE KEY IS A SAFETY ISSUE TO ME. MY CAR ONLY HAS 45,100 MILES ON IT AND THE LOCKS HAVE NOT WORKED IN OVER TWO YEARS. THE CONSUMER STATED THE MANUFACTURER DECLINED TO OFFER ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. *JS
NHTSA ODI #11021372
85,000 miles · Aug 23, 2017
Electrical SystemUnknown Or Other
SHIFT LEVER WOULD NOT COME OUT OF PARK. CAR WAS PARKED IN A CITY PARKING LOT
NHTSA ODI #11019194
Mileage unknown · Aug 22, 2017
EngineUnknown Or OtherVehicle Speed Control
FIRST, THE KEY WILL NOT COME OUT OF THE IGNITION WITHOUT PRESSING THE RELEASE KEY SWITCH LOCATED UNDER THE STEERING WHEEL. THEN THE CAR WON'T ACCELERATE OVER 20 MPH IN D WHILE DRIVING ANYWHERE, IT WON'T GO OVER 40 IN D3. NOT SURE WHY BUT THIS IS WHAT IS HAPPENING WITH THE IMPALA.
NHTSA ODI #11018970
160,000 miles · Aug 21, 2017
Electronic Stability Control (esc)Engine
ENGIME POWER REDUCED SEEVICE TRACTUON CONTROL. WHILE DRIVING POWER IS CUT TO NEAR NOTHING. ABOUT 20 MPH. AFTER SHUTTING THE CAR OFF AND STARTING A FEW HOURS LATER IT'S FINE. A COUPLE DAYS LATER IT HAPPENS AGAIN. FAULTY EQUIPMENT FROM GM.
NHTSA ODI #11016524
Mileage unknown · Aug 11, 2017
Electronic Stability Control (esc)
ALL 4 DOORS LOCK AND UNLOCK INTERMITTENTLY WHEN PRESSING ON FOB OR BUTTON ON DOOR. HAS BEEN HAPPENING FOR A FEW YEARS. NOTICED THIS IS A VERY COMMON ISSUE ON 2008 & 2009 IMPALA MODELS, VERY EXPENSIVE FIX
NHTSA ODI #11014761
112,000 miles · Jul 26, 2017
Electrical System
THE DOOR LOCKS MALFUNCTION WHEN THE TEMPERATURE IS ABOVE 80 DEGREES. WHEN THIS HAPPENS YOU MUST USE THE KEY TO UNLOCK OR LOCK THE DRIVER DOOR AND MANUALLY OPEN THE OTHER DOORS FROM THE INSIDE. THE REMOTE KEY SYSTEM IS NOT EFFECTIVE WHEN LOCKING OR UNLOCKING THE VEHICLE. I ASKED REED LALLIER DEALERSHIP IF THERE WAS A RECALL ON …
Read full complaint
THE DOOR LOCKS MALFUNCTION WHEN THE TEMPERATURE IS ABOVE 80 DEGREES. WHEN THIS HAPPENS YOU MUST USE THE KEY TO UNLOCK OR LOCK THE DRIVER DOOR AND MANUALLY OPEN THE OTHER DOORS FROM THE INSIDE. THE REMOTE KEY SYSTEM IS NOT EFFECTIVE WHEN LOCKING OR UNLOCKING THE VEHICLE. I ASKED REED LALLIER DEALERSHIP IF THERE WAS A RECALL ON THE LOCKS BUT IT ONLY APPLIES TO THE "SS" MODEL AND NOT THE LT, EVEN THOUGH THE ISSUES ARE THE SAME. THE ISSUE STARTED LAST SUMMER AND HAS GOTTEN WORSE THIS YEAR, WHEN THE TEMPERATURE IS AROUND 75 AND BELOW THE LOCKS FUNCTION FINE. THE MALFUNCTION ONLY HAPPENS WHEN IT IS HOT OUTSIDE.
NHTSA ODI #11010768
Mileage unknown · Jul 26, 2017
Electrical SystemTraction Control System
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE FRONT OF THE VEHICLE, A WARNING LIGHT ILLUMINATED SEVERAL TIMES INDICATING TRACTION OFF. MOST RECENTLY, THE CONTACT WAS UNABLE TO MAKE A TURN, PULLED THE VEHICLE OVER AND THE VEHICLE WAS UNABLE TO BE DRIVEN. THE…
Read full complaint
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE FRONT OF THE VEHICLE, A WARNING LIGHT ILLUMINATED SEVERAL TIMES INDICATING TRACTION OFF. MOST RECENTLY, THE CONTACT WAS UNABLE TO MAKE A TURN, PULLED THE VEHICLE OVER AND THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS NOT YET INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE A SOLUTION TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #11010718
214,000 miles · Jul 17, 2017
Power Train
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, IT BECAME STUCK IN THE NEUTRAL GEAR. THE VEHICLE WAS TOWED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 214,000.
NHTSA ODI #11006025
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗