NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
48 reportsClear category filter39,000 miles · Sep 4, 2017
Electrical SystemLatches/locks/linkages
ALL DOOR LOCKS HAVE STOPPED WORKING. THE DOORS WILL NOT LOCK OR UNLOCK WITH THE REMOTE OR WITH THE INSIDE LOCK BUTTONS ON THE INTERIOR DOOR. EACH DOOR HAS TO BE MANUALLY LOCKED AND UNLOCKED. WHEN I PURCHASED THE CAR, WHEN THE TRANSMISSION WAS PLACED IN GEAR, THE DOORS WOULD AUTOMATICALLY LOCK. THE DOORS EACH HAVE TO BE MA…
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ALL DOOR LOCKS HAVE STOPPED WORKING. THE DOORS WILL NOT LOCK OR UNLOCK WITH THE REMOTE OR WITH THE INSIDE LOCK BUTTONS ON THE INTERIOR DOOR. EACH DOOR HAS TO BE MANUALLY LOCKED AND UNLOCKED. WHEN I PURCHASED THE CAR, WHEN THE TRANSMISSION WAS PLACED IN GEAR, THE DOORS WOULD AUTOMATICALLY LOCK. THE DOORS EACH HAVE TO BE MANUALLY LOCKED AND UNLOCKED. THE ONLY KEYHOLE ON THE CAR IS ON THE DRIVERS DOOR TO UNLOCK THE CAR. THERE ARE NUMEROUS REPORTS OF THIS ISSUE ON THE INTERNET FOR THE YEAR MODELS 2008 AND 2009. THE PARTS ALONE ARE $450 TO $1,000. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE A RECALL BECAUSE: 1. THE DOORS NO LONGER AUTOMATICALLY LOCK WHEN THE CAR IS PLACED IN GEAR. AUTOMATIC LOCKS WERE MOST LIKELY LISTED ON THE WINDOW STICKER. 2. IF A CHILD IS LOCKED IN THE CAR, THE DOOR WILL NOT UNLOCK WITH REMOTE AND CAN ONLY BE ACCESSED FROM THE DRIVERS SIDE DOOR. 3. NOT BEING ABLE TO ACCESS THE DRIVER AND PASSENGER DOOR WITH THE KEY IS A SAFETY ISSUE TO ME. MY CAR ONLY HAS 45,100 MILES ON IT AND THE LOCKS HAVE NOT WORKED IN OVER TWO YEARS. THE CONSUMER STATED THE MANUFACTURER DECLINED TO OFFER ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. *JS
NHTSA ODI #11021372
60,000 miles · Jun 15, 2017
Latches/locks/linkages
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE TEMPERATURE EXCEEDED 85 DEGREES, THE DOORS WOULD NOT LOCK OR UNLOCK AUTOMATICALLY. THE VEHICLE WAS TAKEN TO A DEALER (CHUCK FAIRBANKS CHEVROLET, DESOTO, TEXAS) WHO STATED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THERE WAS NO RECALL. THE MANUFACTURER WA…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE TEMPERATURE EXCEEDED 85 DEGREES, THE DOORS WOULD NOT LOCK OR UNLOCK AUTOMATICALLY. THE VEHICLE WAS TAKEN TO A DEALER (CHUCK FAIRBANKS CHEVROLET, DESOTO, TEXAS) WHO STATED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
NHTSA ODI #10995357
46,000 miles · Jan 8, 2016
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR COULD NOT BE UNLOCKED FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR LOCK ACTUATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY FOUR MONTH…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR COULD NOT BE UNLOCKED FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR LOCK ACTUATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY FOUR MONTHS LATER, THE DRIVER SIDE DOOR FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 04/08/16*LJ
NHTSA ODI #10818976
103,358 miles · Sep 2, 2015
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR DOOR LOCKS MALFUNCTIONED AND PREVENTED THE DOORS FROM LOCKING. ALSO, THE CONTACT MENTIONED THAT THE REAR DOORS FAILED TO UNLOCK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT ALL FOUR DOOR ACTUATORS WERE DEFECTIVE A…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR DOOR LOCKS MALFUNCTIONED AND PREVENTED THE DOORS FROM LOCKING. ALSO, THE CONTACT MENTIONED THAT THE REAR DOORS FAILED TO UNLOCK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT ALL FOUR DOOR ACTUATORS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,358.
NHTSA ODI #10761072
105,000 miles · Jul 29, 2015
Electrical SystemLatches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOOR LOCKS MALFUNCTIONED. THE CONTACT STATED THAT IN ORDER TO OPEN AND CLOSE THE VEHICLE THEY HAD TO MANUALLY OPEN THE LOCKS THROUGH THE WINDOWS OR ADJUST THE SEAT TO MANUALLY OPEN THE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN …
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOOR LOCKS MALFUNCTIONED. THE CONTACT STATED THAT IN ORDER TO OPEN AND CLOSE THE VEHICLE THEY HAD TO MANUALLY OPEN THE LOCKS THROUGH THE WINDOWS OR ADJUST THE SEAT TO MANUALLY OPEN THE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN CONFIRMED THAT THE LOCKS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000. MA 09/25 THE CONSUMER STATED SHE WAS LOCKED INSIDE OF THE VEHICLE. UPDATED 01/28/16*JB
NHTSA ODI #10744524
46,000 miles · Nov 18, 2014
Latches/locks/linkages
WHEN I ATTEMPT TO LOCK OR EVEN UNLOCK MY CHEVROLET WITH THE REMOTE, THE DOOR LOCKS REACT ERRATICALLY. SOMETIMES THEY ALL UNLOCK WHEN I PUSH THE REMOTE AND SOMETIMES ONLY1, 2 OR 3 WILL UNLOCK. SINCE I CARRY MY GUN IN THE CAR AT ALL TIMES, MY WIFE AND I HAVE TO ALWAYS STAND BY THE CAR TO MAKE SURE THAT ALL OF THE DOORS LOCK WHEN…
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
NHTSA ODI #10658944
150,000 miles · Oct 20, 2014
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THE ELECTRONIC KEY FAILED TO UNLOCK THE DOORS AND HAD TO BE OPENED MANUALLY. HOWEVER, THE DOORS AUTOMATIC LOCK SYSTEM ACTIVATED WHEN THE ENGINE WAS STARTED AND WHEN THE ENGINE WAS OFF THE ELECTRONIC LOCK SYSTEM FAILED TO UNLOCK THE DOORS. THE CONTACT HAD TO DRIVE …
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THE ELECTRONIC KEY FAILED TO UNLOCK THE DOORS AND HAD TO BE OPENED MANUALLY. HOWEVER, THE DOORS AUTOMATIC LOCK SYSTEM ACTIVATED WHEN THE ENGINE WAS STARTED AND WHEN THE ENGINE WAS OFF THE ELECTRONIC LOCK SYSTEM FAILED TO UNLOCK THE DOORS. THE CONTACT HAD TO DRIVE WITH THE WINDOWS OPENED IN ORDER TO OPEN THE DOORS BY USING THE EXTERIOR HANDLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN ADVISED THAT THE ELECTRICAL SYSTEM NEEDED TO REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
NHTSA ODI #10648805
70,000 miles · Oct 8, 2014
Electrical SystemLatches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOOR ACTUATOR FAILED ON THE REAR DRIVER AND PASSENGER SIDE DOORS. THE CONTACT ALSO STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO LOCK WHEN THE VEHICLE WAS IN DRIVE. THE DOORS HAD TO BE MANUALLY LOCKED AND UNLOCKED. THE DEALER STATED THAT T…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOOR ACTUATOR FAILED ON THE REAR DRIVER AND PASSENGER SIDE DOORS. THE CONTACT ALSO STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO LOCK WHEN THE VEHICLE WAS IN DRIVE. THE DOORS HAD TO BE MANUALLY LOCKED AND UNLOCKED. THE DEALER STATED THAT THE ACTUATOR MOTOR MIGHT NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 11/19/14*CN UPDATED 8/13/2015*JS
NHTSA ODI #10643305
28,000 miles · Aug 20, 2014
Latches/locks/linkages
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DOOR LOCKS MALFUNCTIONED. THE CONTACT MENTIONED THAT HE COULD ONLY LOCK AND UNLOCK THE DOORS MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. HOWEVER, THE CONTACT WAS UNAWARE OF THE REPAIRS NEEDED TO REMEDY THE FAILURE. THE V…
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TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DOOR LOCKS MALFUNCTIONED. THE CONTACT MENTIONED THAT HE COULD ONLY LOCK AND UNLOCK THE DOORS MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. HOWEVER, THE CONTACT WAS UNAWARE OF THE REPAIRS NEEDED TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 9/29/14*CN
NHTSA ODI #10626779
58,000 miles · Aug 11, 2014
Electrical SystemLatches/locks/linkages
THE ELECTRIC DOOR LOCKS LOCK / UNLOCK INTERMITTENTLY. WHEN THE CAR IS STARTED ALL THE DOOR LOCKS SHOULD AUTOMATICALLY LOCK, BUT THEY DO NOT ALWAYS LOCK. IN ADDITION, WHEN YOU PARK THE CAR AND HIT THE DOOR LOCK KEY ALL THE DOOR LOCKS WILL NOT LOCK. WHEN YOU START THE CAR YOU HAVE TO MANUALLY CHECK THE DOOR LOCKS TO MAKE SURE THE…
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THE ELECTRIC DOOR LOCKS LOCK / UNLOCK INTERMITTENTLY. WHEN THE CAR IS STARTED ALL THE DOOR LOCKS SHOULD AUTOMATICALLY LOCK, BUT THEY DO NOT ALWAYS LOCK. IN ADDITION, WHEN YOU PARK THE CAR AND HIT THE DOOR LOCK KEY ALL THE DOOR LOCKS WILL NOT LOCK. WHEN YOU START THE CAR YOU HAVE TO MANUALLY CHECK THE DOOR LOCKS TO MAKE SURE THEY HAVE ALL LOCKED. THIS IS A SERIOUS SAFETY ISSUE IF YOU HAVE CHILDREN IN THE CAR. IN ADDITION,WHEN YOU PARK THE CAR, YOU HAVE TO MANUALLY MAKER SURE ALL THE DOOR LOCKS ACTUALLY LOCK.WHEN I CONTACTED MY LOCAL DEALER ABOUT THE ISSUE THEY STATED THAT THEY HAD REPAIRED A FEW VEHICLES FOR THE DOOR LOCK FAILURES, BUT THERE WAS NO RECALL. THEY INDICATED THAT THE GREASE USED FOR THE LOCKS MELTED AND LEAKED INTO THE LOCK SOLENOID CAUSING THE FAILURES. I RESEARCHED THE ISSUE ON THE INTERNET AND FOUND MANY PEOPLE WHO OWN THE 2008/2009 CHEVY IMPALA AND MALIBU ARE COMPLAINING ABOUT THE SAME ISSUE. *TR
NHTSA ODI #10621362