The contact owns a 2007 Cadillac SRX. The contact stated while his mom was driving on a hot day, upon attempting to remove the key from the ignition, the vehicle failed to turn off. While in accessory mode, the vehicle failed to turn off. There were no warning lights illuminated. The vehicle was taken to the local dealer. The ve…
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The contact owns a 2007 Cadillac SRX. The contact stated while his mom was driving on a hot day, upon attempting to remove the key from the ignition, the vehicle failed to turn off. While in accessory mode, the vehicle failed to turn off. There were no warning lights illuminated. The vehicle was taken to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.
NHTSA ODI #11543221
Mileage unknown · Mar 9, 2017
Electrical SystemEngine
TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THERE HAD BEEN VARIOUS WARNING LIGHTS ILLUMINATING AND THERE WAS AN ABNORMAL NOISE HEARD COMING FROM THE AREA OF THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILU…
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TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THERE HAD BEEN VARIOUS WARNING LIGHTS ILLUMINATING AND THERE WAS AN ABNORMAL NOISE HEARD COMING FROM THE AREA OF THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
NHTSA ODI #10959724
Mileage unknown · Jul 21, 2016
Electrical System
I'M HAVING TRANSMISSION ISSUES, I CALLED GM AND THEY VERIFIED NO RECALLS WERE ON THIS MODEL, I HAVE HAD 3 TRANSMISSIONS REPLACED AND NOW FOUND OUT THAT I HAVE TO HAVE ANOTHER TRANSMISSION.
NHTSA ODI #10887585
12,000 miles · Apr 8, 2016
Electrical System
INSTRUMENT PANEL LIGHTS DO NOT COME ON AFTER LEAVING A DARK AREA WHILE DRIVING.
NHTSA ODI #10854467
Mileage unknown · Nov 10, 2014
Electrical System
MY IGNITION SWITCH AND NON STARTING ISSUES ARE DOCUMENTED WITH MY 2007 CADILLAC SRX...MANY OF THE ISSUES LISTED IN THE RECALL FOR SRX VEHICLES NOT IN MY YEAR. THERE IS A DOCUMENTED HISTORY OF MY VEHICLES HAVING STARTING ISSUES RELATED TO THE BATTERY BEING DRAINED....AND I BELIEVE THE ISSUE WITH THE IGNITION SWITCH MAY HAVE BEEN…
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MY IGNITION SWITCH AND NON STARTING ISSUES ARE DOCUMENTED WITH MY 2007 CADILLAC SRX...MANY OF THE ISSUES LISTED IN THE RECALL FOR SRX VEHICLES NOT IN MY YEAR. THERE IS A DOCUMENTED HISTORY OF MY VEHICLES HAVING STARTING ISSUES RELATED TO THE BATTERY BEING DRAINED....AND I BELIEVE THE ISSUE WITH THE IGNITION SWITCH MAY HAVE BEEN THE PROBLEM ALL ALONG. MY YEAR VEHICLE/VIN IS NOT INCLUDED IN THE CURRENT RECALL, HOWEVER, I TRULY AM HAVING THE SAME ISSUES WITH THE IGNITION SWITCH...IT MOVES AROUND....IT WIGGLES....SOMETIMES CAR WON'T START...MIMICS ELECTRICAL PROBLEMS BACK DASH LIGHT INDICATORS. THERE IS AN ISSUE HERE. *TR
NHTSA ODI #10653883
Mileage unknown · Oct 6, 2014
Electrical SystemExterior LightingSteering
TURN SIGNAL - HIGH BEAMS COMPONENTS. HIGH BEAMS ACTIVATES AT ANYTIME WHILE DRIVING AND WHEN THE TURN SIGNALS ARE USED( LEFT OR RIGHT ). WAS PULLED OVER IN A SPEED TRAP, GIVING A WARNING FOR IMPEDING POLICE DUTIES. I PURCHASED A TURN SIGNAL REPLACEMENT, CAN'T FIND ANYONE TO INSTALL IT. *TR
NHTSA ODI #10641824
130,000 miles · Dec 2, 2013
Electrical SystemVisibilityInjury
HELLO, THE REASON FOR MY EMAIL IS THAT JUST THIS PAST MONDAY, NOVEMBER 25 OF 2013 THE SUNROOF TO MY 2007 CADILLAC SRX EXPLODED WHILE DRIVING ON THE FREEWAY WITH NO EXPLANATION. THIS HAPPENED AROUND 8PM ON A COLD AND DRIZZLY NIGHT. BIG CHUNKS OF GLASS FELL ALL OVER MY HUSBAND AND I LEAVING US WITH MINOR SCRATCHES, FORTUNATELY NO …
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HELLO, THE REASON FOR MY EMAIL IS THAT JUST THIS PAST MONDAY, NOVEMBER 25 OF 2013 THE SUNROOF TO MY 2007 CADILLAC SRX EXPLODED WHILE DRIVING ON THE FREEWAY WITH NO EXPLANATION. THIS HAPPENED AROUND 8PM ON A COLD AND DRIZZLY NIGHT. BIG CHUNKS OF GLASS FELL ALL OVER MY HUSBAND AND I LEAVING US WITH MINOR SCRATCHES, FORTUNATELY NO ONE WAS SEVERELY HURT. THE FOLLOWING MORNING OF THE INCIDENT I WENT ONLINE AND CAME ACROSS SEVERAL IDENTICAL INCIDENTS WITH THE SAME MAKE AND MODEL OF CAR, AS WELL AS OTHERS. WE TOOK THE LIBERTY OF CONTACTING GM CORPORATE HEADQUARTERS AS IT SEEMS THIS MAY POSSIBLY BE A FACTORY DEFECT. THE VEHICLE IS CURRENTLY AT THE DEALER SHIP BUT AS OF RIGHT NOW THERE HAS NOT BEEN MUCH HELP, MUCH LESS AN EXPLANATION. MY BIGGEST CONCERN IS THE SAFETY OF THE VEHICLE BEING THAT I AM 8 1/2 MONTHS PREGNANT AND THIS IS OUR ONLY VEHICLE. HOW SAFE WILL THIS BE FOR MY FAMILY? I DO NOT FEEL COMFORTABLE AND I AM NOT AT EASE THAT I HAVE NOT HEARD FROM THE LOCAL CADILLAC DEALERSHIP WHERE ALL I HAVE HEARD FROM THEM IS AN ISSUE OF HOW MANY MILES THE CAR HAS AT THE PRESENT TIME AND NOT THE FACT THAT THIS WAS A LIFE OR DEATH SITUATION. THE PURPOSE OF THIS IS TO SEEK OUT ANY KIND OF HELP, INFORMATION, OR ADVICE AS TO WHAT WE CAN DO TO HAVE THIS SITUATION RESOLVED. THANK YOU SO MUCH FOR YOUR TIME AND HOPE TO HEAR FROM YOU SOON. *TR
ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.
Consequence & remedy
Consequence: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE07037 · Failure Of The Rear Differential
Opened Jul 17, 2007 · Closed Dec 27, 2007
Status: closed (inferred from source dates) · Power Train:driveline:differential Unit
ODI EVALUATED TWO DIFFERENT ALLEGED DEFECTS INVOLVING REAR DRIVETRAIN COMPONENTS DURING THIS PRELIMINARY EVALUATION.GM IS CONDUCTING A RECALL TO ADDRESS ONE OF THE DEFECT CONDITIONS AND ODI HAS OPENED AN ENGINEERING ANALYSIS TO CONTINUE ITS INVESTIGATION OF THE OTHER ALLEGED DEFECT. ON DECEMBER 19, 2007, GM SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING DEFECTIVE REAR AXLE PINION SEALS IN APPROXIMATELY 275,936 MODEL YEAR (MY) 2005-07 CADILLAC CTS, STS AND SRX VEHICLES AS WELL AS MY 2006-07 PONTIAC SOLSTICE AND MY 2007 SATURN SKY VEHICLES (RECALL 07V-589).ON STS AND SRX VEHICLES WITH ALL WHEEL DRIVE, THE FRONT AXLE PINION SEAL ALSO DOES NOT MEET ALL OF GM'S SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.GM INDICATED THAT THE SEAL SUPPLIER MADE AN UNAUTHORIZED CHANGE TO THE PINION SEAL MATERIAL.LEAKING PINION SEALS COULD RESULT IN LOSS OF REAR DIFFERENTIAL LUBRICATION WHICH COULD RESULT IN REAR WHEEL LOCK-UP AND LOSS OF VEHICLE CONTROL. ON DECEMBER 7, 2007, ODI OPENED AN ENGINEERING ANALYSIS (EA07-017) TO INVESTIGATE COMPLAINTS OF REAR DRIVETRAIN COMPONENT FAILURE (E.G., FRACTURED REAR DIFFERENTIAL CARRIER HOUSING OR REAR AXLE HALF SHAFTS) WHILE DRIVING IN APPROXIMATELY 7,600 MY 2004 THROUGH 2006 CADILLAC CTS-V VEHICLES.THIS CONDITION MAY RESULT IN A LOSS OF MOTIVE POWER AND VEHICLE DISABLEMENT AND IS NOT ADDRESSED BY RECALL 07V-589.ODI IDENTIFIED 35 COMPLAINTS (16 TO ODI AND 19 TO GM) AND 128 WARRANTY CLAIMS POTENTIALLY RELATED TO THIS CONDITION (SEE EA07-017 OPENING RESUME).THESE COMPLAINTS ARE NOT INCLUDED IN THE FAILURE REPORT SUMMARY OF THIS CLOSING RESUME. THE COMPLAINTS AND WARRANTY FIGURES GIVEN IN THIS RESUME ARE LIMITED TO THOSE THAT (A) ARE MOST LIKELY CAUSED BY A LEAKING REAR PINION SEAL; AND (B) RESULTED IN AN ALLEGATION OF A REAR DIFFERENTIAL FAILURE WHILE DRIVING.THE DATA DO NOT INCLUDE ALL REPORTS OF SEAL LEAKAGE.
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