2008 Cadillac Srx

The contact owns a 2008 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated and the horn became inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

TL* THE CONTACT OWNS 2008 CADILLAC SRX. THE CONTACT STATED THAT AFTER HER DAUGHTER ARRIVED HOME AND PARKED THE VEHICLE INSIDE THE GARAGE, SEVERAL WARNING LIGHTS STARTED FLASHING ON AND OF. HER DAUGHTER ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE WOULD NOT RESTART. THE CONTACT HAD THE VEHICLE TOWED TO THE LOCAL DEALER DELAWARE CADILLAC (1606 PENNSYLVANIA AVE, WILMINGTON, DE 19806) TO BE DIAGNOSED. THE FAILURE WAS DIAGNOSED AS AN ISSUE WITH THE AIR BAG SYSTEM. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

TL* THE CONTACT OWNED A 2008 CADILLAC SRX. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 60 ' 70 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE PASSENGER'S SIDE REAR OF THE VEHICLE. THE CONTACT STATED THAT HIS WIFE CHECKED THE REAR PASSENGER'S SIDE WINDOW TO SEE IF THE WINDOW WAS ROLLED DOWN. THE WINDOW WAS NOT DOWN. SEVERAL SECONDS LATER, THERE WAS A LOUD NOISE AND THE DRIVER LOSS CONTROL OF THE STEERING WHEEL AND THE VEHICLE STARTED SPINNING OUT OF CONTROL. THE DRIVER ATTEMPTED TO REGAIN CONTROL OF THE STEERING WHEEL WHILE THE VEHICLE WAS HEADING TOWARDS THE GUARDRAIL. THE VEHICLE CRASHED INTO THE GUARDRAIL AND SPUN OUT INTO THE ROADWAY. THE CONTACT STATED THAT THE AIR BAGS DEPLOYED. ANOTHER DRIVER THAT WITNESSED THE CRASH REMOVED THE DRIVER FROM THE CRASHED VEHICLE. THE DRIVER WAS PLACED IN THE VEHICLE OF THE OTHER DRIVER. THERE WAS SMOKE COMING FROM THE CRASHED VEHICLE. THE DRIVER SUSTAINED A DISLOCATED VERTEBRAE, HIP AND NECK INJURIES WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO DUTTON CADILLAC OF RIVERSIDE LOCATED AT 8201 AUTO DR #101, RIVERSIDE, CA 92504, (951)842-2566 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE REAR TIE ROD BOLT FRACTURED, CAUSING THE WHEEL TO TURN INWARDS AT A 90 DEGREE ANGLE. THE VEHICLE WAS RELEASED TO THE INSURANCE COMPANY. THE INSURNCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE INSURANCE INVESTIGATOR STATED THAT THE FAILURE WAS NOT CAUSED BY A MECHANIC FAILURE. THE CONTACT WAS INFORMED THAT HIS WIFE WAS AT FAULT FOR THE CRASH. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VEHICLE WAS DESTROYED.

THIS COMPLAINT IS A CONTINUATION OF COMPLAINT BIN23-53927 AND DESCRIBES THE FINDINGS OF THE TRANSMISSION DISASSEMBLY. DISASSEMBLY WAS DELAYED DUE TO MEDICAL TREATMENT UNRELATED TO THIS INCIDENT. TRANSMISSION FAILED SUDDENLY IN HIGH VOLUME "RUSH" HOUR TRAFFIC. TORQUE WAS LOST JUST BEFORE AN EXIT ALLOWING THE VEHICLE TO EXIT WITHOUT POWER HOWEVER THE VEHICLE STOPPED IN MIDDLE LANE OF A SERVICE ROAD. ON COMING VEHICLES HAD TO BRAKE BEHIND THE VEHICLE. SUDDEN TRANSMISSION FAILURE IN HEAVY HIGH SPEED TRAFFIC PRESENTS A HIGH RISK OF REAR COLLISION WITH MULTIPLE VEHICLES AND INJURY. FURTHERMORE, IF THE TRANSMISSION FLUID PUMP HAD NOT FAILED, THE TRANSMISSION COULD HAVE LOCK-UP OR EXHIBITED HIGH SPEED DOWN SHIFTING, DUE TO FAILURE OF OTHER PARTS. THIS INCIDENT SHOULD NOT BE DISMISSED BECAUSE THERE WAS NO ACCIDENT OR PERSONAL INJURY. SOME MOTHER WITH CHILDREN COULD EASILY HAVE A DIFFERENT OUT COME ON A CROWDED LARGE CITY HIGHWAY. NO COMPUTER CODES WERE DISPLAYED. 5LTE-40 5-SPEED AUTOMATIC TRANSMISSION. DISASSEMBLY OF THE TRANSMISSION REVEALED EXCESSIVE METAL PARTICLES AND DEBRIS. THE TRANSMISSION FLUID PUMP FAILED WHICH CAUSED LOSS OF TORQUE DUE TO INADEQUATE FLUID LEVELS IN THE TORQUE CONVERTER. CLOGGING OF THE FLUID "PICK-UP" FILTER ALSO PROBABLY CONTRIBUTED TO REDUCED FLUID FLOW AND FAILURE OF THE FLUID PUMP. A NON-METALLIC WASHER WAS FOUND TO HAVE DISINTEGRATED, ALLOWING FRAGMENTS TO CIRCULATE IN THE TRANSMISSION. THE WASHER SEPARATED 2 SPLINED DRUMS. DISINTEGRATION OF THE WASHER ALLOWED EXCESSIVE MOVEMENT AND CONTACT OF THE DRUMS. RECOMMEND GMC BE CONTACTED TO OBTAIN THEIR COMMENT ON FAILURE OF THESE TRANSMISSIONS, AS WELL AS STATISTICAL REVIEW OF INCIDENT REPORTS TO DETERMINE IF FAILURES ARE STATISTICALLY GREATER THAN IN THE AUTOMOTIVE INDUSTRY, IN GENERAL. THE 5LTE-40 AND OTHER TRANSMISSIONS HAVE NO TRADITIONAL "DIP STICK" TO MEASURE TRANSMISSION FLUID LEVEL AND CONTAM

AT NIGHT I CAN'T SEE OUT MY WINDOW IT'S VERY DARK AND MY HEADLIGHTS ARE VERY DIM MAKING IT VERY HARD TO SEE AT NIGHT. I HAVE TO PUT MY HIGH BEAMS ON TO SEE. ALSO MY STRONG IS HARD TO TURN WHEN I'M TRYING TO REVERSE OR PARK BUT SOMETIMES IT'S FINE LIKE THEIR ISN'T ANYTHING WRONG AND WHEN I'M WHEN I'M DRIVING IT'S FINE. MY HORN AND EVERYTHING ON MY STEERING WHEEL STOPPED WORKING ALL OF A SUDDEN. I WENT TO MY CAR IN THE MORNING TO TURN IT ON AND MY HEATED STEERING WOULDN'T WORK THE CRUISE CONTROL NO BUTTONS WORKED PLUS MY HORN. ON TOP OF THAT I HAD MY CAR RE ALLIGNED BECAUSE IT KEPT FEELING WOBBLY AND IT DIDN'T WORK.

SO JUST BOUGHT THIS CROSSOVER, WHICH IS MORE LIKE A SHORT SUV, OR A REALLY STURDY AND STOUT STATION WAGON; WITH 98,000MILES 9N IT. SO THERE MUST'VE BEEN AN ISSUE WITH THE AIR BAGS BECAUSE I WAS CLEANING UNDER THE FRONT SEATS AND WHILE DOING SO, K I LOCKED A RESISTOR WRAPPED IN ELECTRICAL TAPE OFF OF SOME WIRES AND EVEN SINCE MY SERVICE AIRBAG LIGHT HAS BEEN ON, NOT TO MENTION THERE ARE WIRES CUT THAT I NEED RELIEVE GO TO THE AIR BAGS AS WELL. ALL THAT I WAS FINE WITH. IT WAS WHEN I GOT ACQUAINTED WITH MY CADILLAC CUE AND ITS BLOCKY, GLITCHED, SLOW,YET PRECISICE DIRECTIONS; IT HAS TOTALLY FAILED ME WHILE DRIVING. ONE MOMENT ITS TELLING ME TO MAKE A LEFT AND THE NEXT INTERSECTION, THEN IT TOLD ME THAT THE MAP DVD, WASNT THE MAP DVD AND STILL HAS YET TO READ IT'S OWN MAP DISC.