2004 Volvo S60

MY SON WAS IN A SIDE IMPACT COLLISION ON THE PASSENGER SIDE OF HIS 2004 VOLVO S60. HE WAS IN A RURAL AREA AND EITHER DIDN'T SEE THE ONCOMING CAR OR MISSED HIS STOP SIGN AND THE ONCOMING DRIVER WAS UNABLE TO STOP. THE OTHER DRIVER IS UNINJURED BUT MY SON IN SEVERELY INJURED WITH A GRADE 3 DAI HEAD INJURY. HE WAS WEARING HIS SEAT BELT. THE SIDE AIRBAGS DEPLOYED BUT NOT THE ONE IN THE STEERING WHEEL. IN AN EMAIL VOLVO TOLD ME THIS IS HOW THE AIRBAGS ARE DESIGNED AND THAT THE DRIVER AIRBAGS WILL NOT DEPLOY ON SIDE IMPACT. IF THAT IS CORRECT INFORMATION, THIS NEEDS TO CHANGE. THE ONLY SIGNIFICANT INJURY MY SON HAS IS WHERE HIS HEAD HIT THE STEERING WHEEL, IF THAT AIRBAG HAD DEPLOYED HIS INJURIES WOULD HAVE POTENTIALLY BEEN MUCH LESS. THE AIRBAGS ARE ALREADY THERE, I DON'T UNDERSTAND WHY THEY CAN'T JUST DEPLOY ON ANY SIGNIFICANT IMPACT. I WILL INCLUDE PICTURES.

I WAS DRIVING 35-40 MPH WHEN A VEHICLE 2 CARS AHEAD OF ME HAD TO MAKE A QUICK STOP. I DID NOT SEE THIS HAPPEN IN TIME, SLAMMED ON MY BRAKES AND CONSEQUENTLY SMASHED INTO THE BACK OF THE CAR IN FRONT OF ME, WHO THEN HIT THE CAR IN FRONT OF HIM. I TOTALED MY CAR. THE PASSENGER AIR BAG DEPLOYED AND FILLED MY CAR WITH SMOKE (OR WHATEVER THAT IS) HOWEVER, THE DRIVER AIR BAG DID NOT DEPLOY. I WAS RUSHED TO A TRAUMA CENTER AND MY INJURIES INCLUDE MY BACK, NECK AND I LOST A TOOTH FROM MY FACE HITTING THE STEERING WHEEL. MY CHEST AND LEGS ARE COVERED IN BRUISES FROM THE SEAT BELT. I AM VERY LUCKY, HOWEVER, I DO NOT LIKE TO THINK OF WHAT COULD HAVE OCCURRED IF I WAS AT A HIGH SPEED AND ON THE FWY. AND THE AIR BAG DID NOT DEPLOY BECAUSE IT WAS DEFECTIVE, AND PERHAPS IT WAS NOT DESIGNED TO GO OFF IN THIS PARTICULAR INCIDENT? I HIT HEAD ON, NO LOGICAL REASON TO THINK THE PASSENGER AIRBAG GOING OFF AS IT DID, BUT NOT MINE OR DRIVER SIDE. *JB

I WAS DRIVING MY 2004 VOLVO S60 ON THE NJ TURNPIKE. WINDS REPORTED THAT DAY TO BE UP TO 50 MPH AND I AM DRIVING AT AROUND 50 TO 60 MPH WHEN I HEARD A LOUD SOUND FROM THE REAR OF MY CAR. I STARTED TO SLOW DOWN TO ENTER ONTO THE BREAKDOWN LANE ON THE TURNPIKE DRAGGING THE BUMPER AS I PULLED OVER. WHEN I GOT OUT TO INSPECT I FOUND THAT MY BUMPER COVER HAVE BLEW OFF OF THE CAR AND WAS HANGING ON DUE TO A WIRE THAT WAS CONNECTED TO IT ON THE RIGHT SIDE. I CALLED MY VOLVO DEALER AND WAS OFFERED AN APPT TO BRING IT IN. THE SERVICE MANAGER ALONG WITH HIS REGIONAL REP IS DISPUTING THAT THIS COULD HAVE HAPPENED. THEY ARE SAYING THAT THEY HAVE NEVER HEARD OF THIS BEFORE AND THAT IT COULD NOT HAVE HAPPENED BECAUSE IT HAS NEVER HAPPENED AND WILL NOT TAKE RESPONSIBILITY FOR THE REPLACEMENT UNLESS IT IS PAID FOR BY ME. NEITHER THE DEALER OR THE REP IS CONCERNED ABOUT THE SAFETY OF THIS INCIDENT AND WHY THIS ACTUALLY HAPPENED. IT IS BY THE GRACE OF GOD THAT THIS BUMPER COVER DID NOT COMPLETELY DISLODGE CAUSING FATALITIES TO OCCUR HAD THE WIND BLEW IT IN THE PATH OF OTHER CARS ON THE ROADS. NOT ONLY AM I NOT GETTING GOOD SERVICE VOLVO IS NOT CONCERNED ABOUT SAFETY WHICH IS THE CORE OF THEIR COMMITMENT TO THE CONSUMERS. MY CHARACTER AND MY INTEGRITY AND CREDIBILITY IS BEING CHALLENGED BY THE SERVICE MANAGER AND HIS REGIONAL REP RATHER THE REASON FOR THE BUMPER COMING OFF IN THIS WAY. MY CONFIDENT IN THE SAFETY OF THE CAR AND VOLVO CUSTOMER SERVICE HAS BEEN DESTROYED. VOVLO IS SAYING THAT THIS IS THE FIRST TIME THEY HAVE HEARD OF A BUMPER BLOWING OFF. THERE IS ALWAYS A FIRST AND BEING THE FIRST DOES NOT INDICATED THAT IT'S IMPOSSIBLE TO HAVE HAPPENED. *JB