2010 Volkswagen Routan

THREE WEEKS PRIOR, I'D INSTALLED 4 NEW TIRES. RETURNING HOME FROM DR'S. OFFICE THIS DAY, I HEARD A SMALL 'POP', THEN BEGAN HEARING RUMBLING, THEN REALIZED CAR BEING PULLED TO EDGE OF ROAD. FLAT TIRE? ON A 3 WK OLD TIRE? SURE ENOUGH THE RIGHT FRONT TIRE WAS FLAT. VERY FORTUNATE FOR LOCATION OF OCCURRENCE, SPEED ZONE, AND DISTANCE TO THE VERY PLACE I'D PURCHASED THE TIRES. THIS VEHICLE IS EQUIPPED WITH TPMS. THE SENSOR STEM IS HELD TIGHT TO THE EXTERIOR OF THE RIM WITH A METAL NUT. THE NUT HAD POPPED OFF WHILE DRIVING, THUS THE STEM RETRACTED TOWARDS THE INSIDE THE RIM / WHEEL AND RELEASED ALL THE AIR IN THE TIRE. THE THREADS ON THE STEM WERE CORRODED AWAY AND COULD NO LONGER HOLD THE NUT IN PLACE. I HAD TO PURCHASE A NEW TIRE. I DECIDED TO HAVE THE TIRE STORE LOOK AT THE OTHER 3 STEMS / NUTS ON THE OUTSIDE. ONLY ONE OF THE THREE REMAINING NUTS COULD BE LOOSENED. THE OTHER TWO WERE FUSED IN PLACED DUE TO CORROSION. I DECIDED TO HAVE REMOVE THE OTHER 3 STEMS REMOVED AS I DID NOT TRUST THEM ENOUGH TO PUT MY WIFE OR GRANDSONS, OR ANY PASSENGER IN THE VEHICLE WITH ME AFTER SEEING WHAT HAPPENED. HAD I BEEN SEEING ONE OF MY OTHER DOCTORS, TAKING ROUTE 531 AT THE 65MPH LIMIT, AND THIS HAD HAPPENED ON ONE OF THE SEVERAL SEVERE CURVES, I SHUDDER TO THINK WHAT MAY HAVE HAPPENED. THE SENSORS ACTUALLY ARE LABELED AS 'CHRYSLER' PRODUCT. I HAVE CALLED BOTH VWCARES AND CHRYSLER AND BROUGHT THIS TO THEIR ATTENTION. I HAVE WARNED AS MANY FAMILY AND FRIENDS AS POSSIBLE ABOUT THESE TPMS SENSORS AND STEMS, AND ADVISED THEM ALL TO INSPECT THEIRS REGULARLY. OUR SON IS A GM TECHNICIAN AND ADVISED US THAT GM ACTUALLY RECOGNIZED THEY NEEDED TO UPGRADE THEIR VALVE STEMS A FEW YEARS AGO TO PROTECT SUCH AN OCCURRENCE. *TR

AUTOMATIC SLIDING DOOR DID NOT LOCK IN OPEN POSITION. INSTEAD, IT OPENED ALMOST ALL THE WAY AND THEN IMMEDIATELY BEGAN CLOSING AGAIN. I WAS ALREADY REACHING INTO THE VAN AT THAT POINT AND HAD TO MOVE OUT OF THE WAY QUICKLY AFTER APPLYING PRESSURE TO THE DOOR TO KEEP IT FROM CLOSING ON ME DIDN'T WORK. THIS HAS HAPPENED ON 3 OTHER OCCASIONS. VEHICLE WAS SEEN BY A VW DEALERSHIP UNDER WARRANTY. THEY COULD NOT REPLICATE THE ISSUE BUT STATED IT WAS A KNOWN GLITCH. IT TOOK A LOT OF FORCE FROM ME AS AN ADULT TO TRY TO STOP THE DOOR FROM CLOSING. WE HAVE 3 CHILDREN THAT RIDE REGULARLY IN OUR VAN. "KNOWN GLITCH" IS NOT ACCEPTABLE. *TR

OCTOBER 30, 2010 - WENT TO START THE VEHICLE BUT NOTHING HAPPENED. I THOUGHT THAT PERHAPS I HAD NOT ENGAGED THE SHIFT PROPERLY AND THEN RESTARTED. THE DASH LIGHTS CAME ON BUT COULD NOT START THE VEHICLE. IT WAS NOT OCCURRING SIGNIFICANTLY UNTIL 2014. TOOK TO OUR DEALER BUT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE AS NO INDICATORS WERE TRIPPED AND NO TROUBLE LIGHTS TO IDENTIFY PROBLEM. FREQUENCY OF NOT STARTING HAS BEEN MORE SIGNIFICANT (TWICE A WEEK NOW). TOOK BACK TO DEALER WHEN THE ENGINE LIGHT DISPLAYED AND THE SERVICE MANAGER STATED THERE WAS A RECALL BUT NOT FOR OUR VEHICLE. IN ADDITION, WHEN USING THE REMOTE START, THE ENGINE WOULD NOT TURN OVER BUT WOULD JUST CLICK (SAME PROBLEM). SEEMS TO BE THE EXACT SAME ISSUE WE ARE EXPERIENCING AS THE RECALL STATES. DEALERSHIP WANTS ALMOST $1000.00 TO REPLACE IGNITION AND GEAR SHIFTER TO REPAIR THE PROBLEM. AND THAT IS IF THIS IS THE CORRECT DIAGNOSIS ACCORDING TO VW. THERE SHOULD BE AN INVESTIGATION INTO THIS ISSUE AND IF FOUND TO BE A COMMON DEFECT, A RECALL SHOULD BE ISSUED FOR ALL VEHICLES IMMEDIATELY. WE DO NOT KNOW THE CONSUMER SAFETY ELEMENT INVOLVED AND BELIEVE THIS ISSUE SHOULD BE GIVEN GREAT PRIORITY TO LAUNCH AN INVESTIGATION AS MOST VANS AS THIS ARE USED FOR CHILD TRANSPORTATION. WE DRIVE OUR FOUR CHILDREN IN THIS VEHICLE WHEREVER WE TRAVEL. PLEASE INVESTIGATE. *TR

ON AUGUST 14TH, 2014, I PLACED MY KEY IN THE IGNITION OF MY 2010 VOLKSWAGEN ROUTAN. THE CAR/ENGINE MADE AN ODD SOUND WHEN THE KEY WAS TURNED AND ALL THE LIGHTS WENT OUT. ADDITIONALLY, THE DASH LIGHTS STARTED FLASHING AND MY KEY BECAME PERMANENTLY STUCK IN THE IGNITION. I HEARD A VERY RAPID "CLICKING" NOISE UNDER THE HOOD SO I OPENED IT AND DISCOVERED THE FUSE BOX UNDER THE HOOD WAS THE SOURCE. UPON OPENING IT, I HEARD A VERY FAST CLICKING SOUND AND FELT EACH FUSE AND FOUND THE LARGE FUSE, 2ND FROM THE LEFT FRONT WAS CLICKING VERY FAST AND LOUDLY. I NEEDED THE VEHICLE SO I USED JUMPER CABLES AND THIS EVENTUALLY ENABLED MY CAR'S KEY TO RELEASE. ALL THE WARNING LIGHTS WERE LIT UP AND I LEFT THE ENGINE RUN FOR APPROXIMATELY 8 MIN., THEN TURNED OFF THE CAR - TO VERIFY IT WOULD START AGAIN. IT DID, AND NOW ONLY THE ENGINE WARNING LIGHT THAT LIGHTS UPON AN INCIDENT IS STILL LIT. I CALLED MY CLOSEST VW DEALER, WHO HAS SERVICES MY CAR IN THE PAST, AND THEY CLAIMED NO KNOWLEDGE OF THE ISSUE AND STATED THE RECALL #66665 ELECTRICAL SYSTEM - IGNITION SWITCH - IS NOT APPLICABLE TO MY VEHICLE. SURE IT ISN'T! EXACT SAME ISSUE THAT IS NOTED IN THE RECALL, BUT SOMEHOW MY VEHICLE IS NOT ONE OF THE ONES AFFECTED. I AM PURSUING THING WITH THE SERVICE MANAGER, BUT SO FAR ONLY PUSH BACK. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHEN ATTEMPTING TO POWER OFF THE VEHICLE, THE KEY WOULD REMAIN STUCK IN THE IGNITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

THE BRAKES STARTED VIBRATING AND SHUDDERING WHEN THE BRAKE PEDAL WAS PUSHED. TOOK TO DEALER AND WERE TOLD THAT THE ROTORS WERE WARPED AND THE DISK PADS WERE WORN OUT. STILL UNDER WARRANTY SO THEY REPLACED ROTORS AND BRAKE PADS. THIS HAS HAPPENED APPROXIMATELY EVERY 8 MONTHS WE HAVE HAD THE CAR. THE FIRST THREE WERE COVERED UNDER WARRANTY. I HAD TO FIGHT WITH THE DEALER FOR THE THIRD REPLACEMENT. THE FOURTH REPLACEMENT OF THE BRAKES THE DEALER REFUSED TO COVER THE COST. WE HAD TO PAY TO GET THE WORK DONE. WE ARE NOW ABOUT 10 MONTHS FROM THOSE BRAKE REPLACEMENTS AND ONCE AGAIN THE CAR IS SHUDDERING VIOLENTLY WHEN WE APPLY THE BRAKES. THIS SEEMS TO BE A CHRONIC ISSUE AND A SAFETY ISSUE. I UNDERSTAND THAT BRAKE PADS WEAR OUT BUT I CANNOT BELIEVE THAT YOU HAVE TO REPLACE THE ROTORS AND BRAKE PADS EVERY 8/10 MONTHS UNDER NORMAL DRIVING. THIS CAR IS PRIMARILY USED TO TAKE MY KIDS TO SCHOOL AND ACTIVITIES. UPDATED 5/1/2015 *JS