2010 Volkswagen Routan

THE KEY TURNS HOWEVER THE ENGINE DOESN'T. THIS HAPPENS AT ANY GIVEN TIME, WHEN THE ENGINE IS COLD, HOT, AFTER WE'VE DRIVEN A COUPLE OF BLOCKS AND /OR MILES, IT COULD HAPPEN ONCE A DAY OR SEVERAL TIMES A DAY, A FEW DAYS IN A ROLL OR NOT FOR A WEEK. WE TOOK IT TO THE DEALER TWICE AND THEY CLAIM IT NEVER HAPPENED TO THEM. ( HOWEVER THEY DID OFFER TO BUY IT , THAT'S ANOTHER STORY) THE PROBLEM CONTINUES, EVERYONE WANTS TO RUN IT THRU DIAGNOSTICS FOR A CHARGE BUT NO GUARANTEE FOR REPAIR...PLEASE HELP! *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE BATTERY CABLE MAY NEED TO BE REPLACED AND ALSO STATED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANOTHER REPAIR SHOP. THE MECHANIC STATED THAT THE WIN MODULE NEEDED TO BE REPLACED, BUT STATED THAT THE BATTERY CABLES DID NOT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V151000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

WIRELESS IGNITION NODE (WIN) DOES NOT WORK PROPERLY. CAR STARTED AS NORMAL, BUT ALL INSIDE CAR NOT WORKING. WIPERS, DASH LIGHTING, GAUGES, WARNING LIGHTS, RADIO, INTERIOR LIGHTING, AND I WOULD ASSUME SAFETY ITEMS SUCH AS AIRBAGS...NOTHING INSIDE VEHICLE WORKED, YET IT REMAINED RUNNING. UPON RETURNING HOME LATER IN THE DAY, CAR DROVE AS EXPECTED AND ALL OTHER FEATURES WERE WORKING, HOWEVER VAN NOW CANNOT BE SHUT OFF. WIRELESS IGNITION NODE IS NOW STUCK IN THE RUN POSITION. DUE TO IT BEING STUCK IN THE RUN POSITION, LOCKS, ALARM, DO NOT WORK. THE KEY FOB ALSO DOES NOT STAY LOCKED IN THE WIN AS IT SHOULD WHILE THE VEHICLE IS ON. IT CAN JUST FALL OUT. THIS PART IS RECALLED ON THESE VW ROUTAN VEHICLES MANUFACTURED UP TO JUNE OF 2010...MY VEHICLE WAS MANUFACTURED IN JULY OF 2010. IT SEEMS TO ME, THAT I AM HAVING VERY SIMILAR ISSUES THAT I CONSIDER SIGNIFICANT SAFETY ISSUES. THE ORIGINAL RECALL IS FROM MAR 01, 2011 NHTSA CAMPAIGN ID NUMBER: 11V151000. ACCORDING TO VW, MY VIN DOES NOT FALL UNDER THIS RECALL. IT SHOULD! PLEASE LOOK INTO ADDING IT. THANK YOU *TR

I JUST BOUGHT THIS VAN IN JULY OF THIS YEAR. MY FIANC DRIVES THE VAN MORE THAN ME AND HE TOLD ME THAT THE WINDSHIELD WIPERS WILL NOT SHUT OFF. I CALLED THE VOLKSWAGEN AT 1-800-822-8987 ON MONDAY AND GAVE HER MY VIN AND SHE SAID IT WAS NOT PART OF ANY RECALL BUT WHEN I LOOKED UP THE RECALL PAPERWORK ON THIS SITE, RCDNN-11V151-5396, IT SAID THE NUMBER OF VEHICLES AFFECTED BETWEEN 2V4RW-D-AR138555 - 2V4RW-D-AR348536 AND RCDNN-11V151-1295 (AMENDED), AND IT SAID THE NUMBER OF VEHICLES AFFECTED BETWEEN 2V4RW-D-AR138555 - 2V4RW-D-AR360513, IF I AM LOOKING AT IT CORRECTLY MY VIN FALLS BETWEEN THOSE NUMBERS. THIS IS THE FIRST WE EXPERIENCE ANY ISSUES AND TODAY MY FIANC TOLD ME THAT THE ODOMETER MILEAGE READS GATES INSTEAD OF THE NUMBERS. WE ARE DROPPING THE VAN OFF TOMORROW TO GET IT LOOKED AT BUT I AM BRINGING ALL THE PAPER OF THE RECALL AND THE SERVICE BULLETIN. I JUST BOUGHT THIS VAN AND WE ONLY USE IT LESS 6 MILES EVERY DAY, IT'S ONLY USED TO TRANSPORT MY KIDS TO AND FROM OUR DAYCARE, OR IF WE HAVE TO TAKE ALL 5 PEOPLE ANYWHERE OTHER THAN THAT WE DON'T USE IT, WE ALWAYS RENT CARS TO GET OUT OF THE AREA. PLEASE INVESTIGATE I HAVE 3 CHILDREN AND I DON'T WANT TO WORRY ABOUT EXPERIENCING A BAD ACCIDENT WITH MY KIDS IN THE CAR, LIKE SOME OF THE SUBMITTED COMPLAINANTS HAVE EXPERIENCED. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE SUDDENLY STALLED AS THE ETC (ELECTRONIC THROTTLE CONTROL) WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 11V151000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

WHILE DRIVING THE VAN IT BEGAN TO SMELL LIKE RADIATOR COOLANT. CHECKED TEMPERATURE GAUGE AND REALIZED TEMPERATURE FLUCTUATION. NO ENGINE LIGHT OR CHECK ENGINE LIGHT EVER CAME ON THE DASHBOARD. OPENED HOOD AND DISCOVERED COOLANT WAS SPRAYED ALL OVER THE HOOD LINER AND ENGINE DUE TO THE FAILURE OF THIS PART. TOOK IT TO THE VW GARAGE AND WE WERE TOLD IT HAS BEEN A COMMON OCCURRENCE WITH THE VW ROUTAN LEADING ONE TO THINK IT IS A DESIGN FLAW OF THE HOSE ASSEMBLY. THE TOTAL DAMAGES DUE TO THIS ONE HOSE ASSY FAILURE KNOWN TO DATE IS THE FOLLOWING: PLASTIC HEATER CORE HOSE ASSEMBLY; TEMPERATURE SENSOR; THERMOSTAT; HOOD LINER SOAKED AND RUINED; AND REPLACE COOLANT. REPAIR BILL IS NEAR $1000.00 FOR ALL THESE ITEMS. FURTHERMORE, IF THIS HAD GONE UNNOTICED DUE TO THE LACK OF A CHECK ENGINE LIGHT, THIS COULD CAUSE ADDITIONAL DAMAGE TO THE CYLINDER HEAD AND MAY LEAD TO AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 11V151000 (ELECTRICAL SYSTEM), THE VEHICLE BEGAN STALLING WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES. THE DEALER REPLACED THE WIND MODULE TWICE, ALONG WITH THE BATTERY AND KEY FOB, BUT THE FAILURE RECURRED. THE DEALER WAS UNABLE TO CORRECT THE FAILURE AND STATED THAT THE FAILURE WAS NOT DUE TO THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000.

CAR BATTERY IS IN GOOD SHAPE BECAUSE I RECENTLY REPLACED IT WITH A NEW ONE. THE PROBLEM IS OCCASIONALLY I TRY TO START THE VEHICLE AND IT WILL NOT START WHEN THE ELECTRONIC THROTTLE CONTROL LIGHT IS BLINKING BUT IF I USE MY CAR KEYS TO LOCK AND UNLOCK THE CAR, THEN THE ELECTRONIC THROTTLE CONTROL LIGHT WILL GO OFF AND CAR WILL START. LAST WEEK IT OCCURRED TWO TIMES AND I TOOK THE CAR TO VOLKSWAGEN DEALERSHIP BUT THEY TOLD ME, THE DIAGNOSTIC TEST IS NOT SHOWING ANY CODE AND HENCE THERE IS NO PROBLEM WITH MY CAR BUT I THINK THERE IS A PROBLEM BECAUSE I HAVE EXPERIENCED THIS PROBLEM FIVE TIMES IN TOTAL. THEY REQUESTED I TOW MY CAR TO THEM THE NEXT TIME IT OCCURS TO SEE IF THE CODE CAN BE DETERMINED BUT I STILL NOT COMFORTABLE BECAUSE I DON'T KNOW WHAT IS COMING NEXT. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V151000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED AND THE CONTACT DID NOT CONFIRM IF THE RECALL WAS ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.