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1997 Volkswagen Jetta

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 1997 Volkswagen Jetta do not stand out strongly from the model-year median of 68.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

35 reports with mileage · 19 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports1 fire reports2 injury reports

Equipment complaints

4 reports
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100,000 miles · Mar 20, 2007
Air BagsElectrical SystemEngine And Engine Cooling

REPLACED IGNITION COIL FOR THE THIRD TIME IN AS MANY YEARS!! ELECTRIC WATER PUMP REPLACED. EATER CORE EXPLODED A COUPLE MONTHS LATER WHILE I WAS ON THE HIGHWAY AT 65 MPH WITH MY CHILD IN THE CAR! COULDN'T SEE ANYTHING AS CAR FILLED WITH ANTIFREEZE CLOUD. BELT DRIVEN WATER PUMP WENT A WEEK LATER. ENTIRE POWER STEERING RACK N…

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REPLACED IGNITION COIL FOR THE THIRD TIME IN AS MANY YEARS!! ELECTRIC WATER PUMP REPLACED. EATER CORE EXPLODED A COUPLE MONTHS LATER WHILE I WAS ON THE HIGHWAY AT 65 MPH WITH MY CHILD IN THE CAR! COULDN'T SEE ANYTHING AS CAR FILLED WITH ANTIFREEZE CLOUD. BELT DRIVEN WATER PUMP WENT A WEEK LATER. ENTIRE POWER STEERING RACK NEEDED TO BE REPLACED. WINDOW REGULATOR NEEDED TO BE REPLACED TWICE. DOOR HANDLE BROKE TWICE!. *AK

NHTSA ODI #10185598

50,000 miles · Jul 24, 2005
EquipmentLatches/locks/linkagesVisibility

I FEEL LIKE MY JETTA IS A DEATHTRAP. IN THE FOUR YEARS THAT I HAVE OWNED IT, I HAVE HAD FOUR OF THE POWER WINDOW MECHANISMS MALFUNCTION. CURRENTLY, THE FRONT PASSENGER WINDOW IS STUCK SHUT, AND THE DRIVER'S SIDE BACK WINDOW IS STUCK OPEN! THIS IS ESPECIALLY CONCERNING BECAUSE THROUGHOUT THE COLD SEASON, AT LEAST ONE, IF NOT…

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I FEEL LIKE MY JETTA IS A DEATHTRAP. IN THE FOUR YEARS THAT I HAVE OWNED IT, I HAVE HAD FOUR OF THE POWER WINDOW MECHANISMS MALFUNCTION. CURRENTLY, THE FRONT PASSENGER WINDOW IS STUCK SHUT, AND THE DRIVER'S SIDE BACK WINDOW IS STUCK OPEN! THIS IS ESPECIALLY CONCERNING BECAUSE THROUGHOUT THE COLD SEASON, AT LEAST ONE, IF NOT ALL OF THE DOORS WILL NOT OPEN. PEOPLE THINK MY BOYFRIEND IS BEING A GENTLEMAN, BUT REALLY, HE HAS TO WALK AROUND AND LET ME OUT. THIS IS NOT THE FROZEN LOCK PHENOMENON COMMON TO MANY VEHICLES- THE ACTUAL LATCH MECHANISM MALFUNCTIONS. WE HAVE BEEN REPEATEDLY TRAPPED IN OUR CAR AND HAD TO CLIMB OUT THE WINDOW! THE FAILURES ARE SO CONSISTENT, SO EXPENSIVE TO REPAIR (AND THE REPAIRS DO NOT LAST) THAT WE DRIVE AROUND LIKE THIS BECAUSE COST OF THE REPAIRS EXCEEDS THE VALUE OF THE CAR. HELP!

NHTSA ODI #10129842

Mileage unknown · Mar 8, 2005
Engine And Engine CoolingEquipmentPower Train

THE CONSUMER'S 1997 VOLKSWAGEN JETTA GLS HAD MULTIPLE COMPONENT FAILURES. **NAR** *NM THERE WAS AN ENGINE COOLANT LEAK, THE A/C DID NOT FUNCTION PROPERLY, THE WINDSHIELD WAS BROKEN, THE BODY HAD RUST DAMAGE, THE DRIVERS SIDE POWER WINDOW MADE NOISE, THERE WAS EXCESSIVE RUST TO THE MUFFLER, EXCESSIVE WORN TIRES, ENGINE AND TRA…

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THE CONSUMER'S 1997 VOLKSWAGEN JETTA GLS HAD MULTIPLE COMPONENT FAILURES. **NAR** *NM THERE WAS AN ENGINE COOLANT LEAK, THE A/C DID NOT FUNCTION PROPERLY, THE WINDSHIELD WAS BROKEN, THE BODY HAD RUST DAMAGE, THE DRIVERS SIDE POWER WINDOW MADE NOISE, THERE WAS EXCESSIVE RUST TO THE MUFFLER, EXCESSIVE WORN TIRES, ENGINE AND TRANSMISSION SENSORS. *SC *JB

NHTSA ODI #10115572

84,000 miles · Jan 16, 2004
Air BagsEquipmentCrashInjury

THE VEHICLE SKIDDED ON THE SNOW ON A MAJOR INTERSTATE HIGHWAY AND COLLIDED WITH A GUARDRAIL. THE AIRBAG SHOULD HAVE DEPLOYED AND DID NOT DEPLOY. *CB

NHTSA ODI #10054264

Official recalls

1

02V026000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Jan 25, 2002

ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.

Consequence & remedy

Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.

Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA00028 · Fuel Tank Puncture

Opened Dec 28, 2000 · Closed Jan 29, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

No summary supplied.

PE00033 · Fuel Tank Puncture

Opened Aug 10, 2000 · Closed Dec 28, 2000

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.