Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 3 of 117 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Equipment. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports5 fire reports7 injury reports
What owners actually said
117 reports
59,000 miles · Jul 22, 2008
Fuel System, Gasoline
THE IN TANK FUEL PUMP DESIGN HAS THE ACTUAL PUMP SITTING IN A PLASTIC HOUSING WITH RUBBER SEALS AT THE TOP AND BOTTOM TO KEEP FUEL AROUND THE PUMP FOR COOLING, EVEN WHEN THE TANK QUANTITY GETS LOW. THE RUBBER SEALS ON MY FUEL PUMP ROTTED AND DISINTEGRATED. THIS WOULD ALLOW THE PUMP TO OPERATE WITHOUT THE DESIGNED COOLING OF TH…
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THE IN TANK FUEL PUMP DESIGN HAS THE ACTUAL PUMP SITTING IN A PLASTIC HOUSING WITH RUBBER SEALS AT THE TOP AND BOTTOM TO KEEP FUEL AROUND THE PUMP FOR COOLING, EVEN WHEN THE TANK QUANTITY GETS LOW. THE RUBBER SEALS ON MY FUEL PUMP ROTTED AND DISINTEGRATED. THIS WOULD ALLOW THE PUMP TO OPERATE WITHOUT THE DESIGNED COOLING OF THE PUMP AT LOW GAS LEVELS. OVERHEATING OF THE PUMP BECAUSE OF THIS COULD RESULT IN A GAS TANK FIRE OR EXPLOSION. *TR
NHTSA ODI #10235254
91,800 miles · Mar 7, 2007
Air Bags
AIRBAG CONTROL MODULE FAILURE WITHOUT WARNING. I NOTICED THE RED LIGHT FOR THE AIRBAG DID NOT GO OFF (NOT NOTICEABLE IN DAYLIGHT) THIS COULD BE A SIGNIFICANT PUBLIC SAFETY ISSUE. THE CAR ONLY HAS 92K MILES. THE WARNING LIGHT IS VIRTUALLY IMPOSSIBLE TO SEE IN BRIGHT DAYLIGHT. IF IT FAILS IN THE MIDDLE OF A JOURNEY THERE IS NO…
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AIRBAG CONTROL MODULE FAILURE WITHOUT WARNING. I NOTICED THE RED LIGHT FOR THE AIRBAG DID NOT GO OFF (NOT NOTICEABLE IN DAYLIGHT) THIS COULD BE A SIGNIFICANT PUBLIC SAFETY ISSUE. THE CAR ONLY HAS 92K MILES. THE WARNING LIGHT IS VIRTUALLY IMPOSSIBLE TO SEE IN BRIGHT DAYLIGHT. IF IT FAILS IN THE MIDDLE OF A JOURNEY THERE IS NO WARNING SOUND.... CONSUMERS CAN BE KILLED OR MAIMED IF AN ACCIDENT OCCURS WITHOUT REALIZING THIS PART HAS STOPPED FUNCTIONING, DRIVERS MAY GET A FALSE SENSE OF SECURITY. I TOOK THE CAR TO A VW DEALER WAS TOLD THAT THE CONTROL MODULE FOR THE AIRBAG HAD STOPPED WORKING. WE, (MY HUSBAND AND I), CALLED VW OF AMERICA, BUT WAS TOLD THAT BECAUSE THE CAR WAS 1. OUT OF WARRANTY, 2. 'OLD' (13 YRS) AND 3. 92, 000 MILES THAT THERE WAS NOTHING THAT WOULD BE DONE TO RECTIFY THE ISSUE. WE DISAGREED; THIS IS NOT A PART THAT SHOULD WEAR OUT, ESPECIALLY IF THE CAR HAS NEVER BEEN IN AN ACCIDENT. IT'S NOT THE SAME AS ENGINE PARTS, TIRES, BODY, ETC. THAT SHOULD BE EXPECTED TO WEAR AFTER TIME AND MILEAGE. THEIR CUSTOMER SERVICE REPRESENTATIVE SEEMED ONLY CONCERNED ABOUT IT IF THE CAR IS WITHIN THE WARRANTY PERIOD. I AM SUPPOSED TO GET BACK TO DEALER WITH A DECISION TO REPLACE THE MODULE. *JB
NHTSA ODI #10184488
Mileage unknown · Jul 1, 2006
Latches/locks/linkagesCrashInjury
WHILE OPERATING MY VEHICLE (1994 VW JETTA) THE HOOD LATCH BROKE AND HOOD DETACHED FROM LOCK FLEW UP CRACKING MY WINDSHIELD, BRAKING WIPERS, I LOST CONTROL OF VEHICLE CRASHING INTO DIVIDER OF HIGHWAY. BY THE GRACE OF GOD I WAS ABLE TO AVOID TRAFFIC AND DROVE TO SAFETY AS MY HOOD COVERED THE WINDSHIELD. THE GLASS SHATTERED OVER TH…
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WHILE OPERATING MY VEHICLE (1994 VW JETTA) THE HOOD LATCH BROKE AND HOOD DETACHED FROM LOCK FLEW UP CRACKING MY WINDSHIELD, BRAKING WIPERS, I LOST CONTROL OF VEHICLE CRASHING INTO DIVIDER OF HIGHWAY. BY THE GRACE OF GOD I WAS ABLE TO AVOID TRAFFIC AND DROVE TO SAFETY AS MY HOOD COVERED THE WINDSHIELD. THE GLASS SHATTERED OVER THE FRONT DRIVING AREA. THANK GOD MY CHILDREN WERE NOT WITH ME AT THIS TRAUMATIC TIME. I HAD TO CALL FOR HELP AND USE FIRST AID FOR CUTS. I WAS UNAWARE OF RECALL AND REPAIRED WINDSHIELD,WIPERS AND TEMPORARILY STABILIZED HOOD. *JB
NHTSA ODI #10161216
185,000 miles · May 24, 2004
Engine And Engine Cooling
WHILE DRIVING 25-55 MPH VEHICLE STALLED, DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ODI #10074118
Mileage unknown · Oct 16, 2003
Power Train
CLUTCH CABLE. *LA
NHTSA ODI #10043032
Mileage unknown · Jan 31, 2003
Electrical System
WIRES ARE BURNED OUT INSIDE DASHBOARD PANEL, CAUSING THE VEHICLE TO SHUTDOWN WITHOUT PRIOR WARNING. PLEASE FURNISH ADDITIONAL INFORMATION. DEALER IS AWARE OF PROBLEM.*AK
NHTSA ODI #10006149
Mileage unknown · Dec 10, 2002
Visibility
CONSUMER STATES THAT HEATING/AIR CONDITIONING CONTROL UNIT IS DEFECTIVE. HAS HAD TO REPLACE 4X. ON TWO OCCASIONS, WAS DRIVING AND BEGAN TO SMELL A "WIRE" BURNING SMELL, NOTICED SMOKE EMITTED FROM VENTS. REACTION MELTED THE FRONT OF PANEL BOTH TIMES ALMOST CAUSING A FIRE. TS
NHTSA ODI #8024047
Mileage unknown · Jul 17, 2002
Vehicle Speed ControlCrashInjury
WHEN SLOWING DOWN VEHICLE ACCELERATED AT A HIGH SPEED, CAUSING AN ACCIDENT.*AK THE VEHICLE ACCELERATED ON ITS OWN AND STRUCK A MANURE TANK SPREADER, THERE WAS ONE INJURY. *YH
NHTSA ODI #8014140
Mileage unknown · Mar 15, 2002
Air BagsInjury
AIR BAGS INFLATED LEAVING A POWDERY RESIDUE ON EVERYTHING INSIDE VEHICLE. CONSUMERS MOTHER HAD A SEVERE ALLERGIC REACTION TO THE RESIDUE. CONSUMER WOULD LIKE TO SEE WARNINGS FOR PEOPLE WHO ARE ALLERGIC TO THE AIR BAG RESIDUE. *JG
NHTSA ODI #564720
Mileage unknown · Mar 13, 2002
Visibility
REAR WINDOWS WORKING INTERMITTENTLY DUE TO A SHORT IN ELECTRIC WINDOW REGULATOR. RECALL 96V122000 WAS ISSUED; THIS VEHICLE NOT INCLUDED. *AK
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR BRAKE LINE ON THE PASSENGER SIDE WAS ROUTED TOO CLOSE TO THE CORNER OF THE FUEL TANK. THE LINE COULD BE DAMAGED BY CHAFING AGAINST THE FUEL TANK.
Consequence & remedy
Consequence: REPEATED CHAFING COULD EVENTUALLY RESULT IN A LEAKING BRAKE LINE CAUSING DIMINISHED BRAKING IN ONE BRAKE CIRCUIT INCREASING THE VEHICLE'S STOPPING DISTANCE.
Remedy: DEALERS WILL INSPECT THE BRAKE LINE AND REPLACE ANY DAMAGED LINES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE BOLTS SECURING THE FRONT HOOD LATCH CAN LOOSEN OVER TIME. THE LATCH WOULD MOVE CAUSING DISENGAGEMENT OF THE HOOD STRIKER FROM THE LATCH.
Consequence & remedy
Consequence: UNEXPECTED OPENING OF THE HOOD COULD OCCUR OBSTRUCTING THE DRIVER'S VIEW OF THE ROAD WHILE DRIVING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE HOOD LATCH AND SECURING BOLTS AND REPLACE THEM IF NECESSARY.
THE SHEET METAL PANELS OF BOTH REAR DOORS HAVE OPENINGS FOR THE ROUTING OF THE ELECTRICAL WINDOW REGULATOR WIRING. THE PANEL OPENINGS HAVE SHARP EDGES THAT CAN DAMAGE THE INSULATION OF THE WIRING HARNESS.
Consequence & remedy
Consequence: AN ELECTRICAL SHORT IN THE WIRING CAN OCCUR RESULTING IN A POSSIBLE FIRE.
Remedy: DEALERS WILL INSTALL A PROTECTIVE EDGE COVER IN BOTH REAR DOOR INNER PANEL OPENINGS.
IMPROPER MATERIAL WAS USED IN MANUFACTURING THE RADIATOR FAN MOTOR SHAFT CAUSING THE SHAFT TO WEAR AND BECOME NOISY.
Consequence & remedy
Consequence: A WORN AND NOISY FAN MOTOR SHAFT CAN SEIZE RENDERINGTHE FAN MOTOR INOPERATIVE, EVENTUALLY CAUSING THE ENGINE TO OVERHEAT AND STALL. A STALLED VEHICLE IN TRAFFIC CAN INCREASE THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL REPLACE THE COMPLETE COOLING FAN ASSEMBLY ON VEHICLE HAVING THE POTENTIAL SHAFT MATERIAL PROBLEM. DEALERS WILL INSTALL A NEW FAN BLADE INCLUDING A NEW LOCK NUT ON VEHICLE WITH LOOSE FAN BLADE LOCK NUTS.
THE JACKS SUPPLIED WITH THESE VEHICLES WERE ASSEMBLED WITH AN IMPROPERLY MACHINED SPINDLE, SO THAT A SHARP RIDGE ON THE EDGE OF SPINDLE'S THREAD WOULD HAVE REMAINED.
Consequence & remedy
Consequence: THIS RIDGE CAN DAMAGE THE INSIDE THREAD OF THE JACK'S SCISSOR SHOE WHEN THE JACK IS USED TO LIFT THE VEHICLE. THE JACK COULD COLLAPSE WITH THE POSSIBILITY THAT A PERSON STANDING CLOSE TO THE VEHICLE COULD BE INJURED.
THE JACKS SUPPLIED WITH THESE VEHICLES WERE ASSEMBLED WITH AN IMPROPERLY MACHINED SPINDLE, SO THAT A SHARP RIDGE ON THE EDGE OF SPINDLE'S THREAD WOULD HAVE REMAINED.
Consequence: THIS RIDGE CAN DAMAGE THE INSIDE THREAD OF THE JACK'S SCISSOR SHOE WHEN THE JACK IS USED TO LIFT THE VEHICLE. THE JACK COULD COLLAPSE WITH THE POSSIBILITY THAT A PERSON STANDING CLOSE TO THE VEHICLE COULD BE INJURED.
THE JACKS SUPPLIED WITH THESE VEHICLES WERE ASSEMBLED WITH AN IMPROPERLY MACHINED SPINDLE, SO THAT A SHARP RIDGE ON THE EDGE OF SPINDLE'S THREAD WOULD HAVE REMAINED.
Consequence: THIS RIDGE CAN DAMAGE THE INSIDE THREAD OF THE JACK'S SCISSOR SHOE WHEN THE JACK IS USED TO LIFT THE VEHICLE. THE JACK COULD COLLAPSE WITH THE POSSIBILITY THAT A PERSON STANDING CLOSE TO THE VEHICLE COULD BE INJURED.
Remedy: OWNERS WILL BE PROVIDED WITH A NEW JACK.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
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