WE BOUGHT THE 1997 JETTA USED IN 2000. SINCE THEN IT HAD IT'S IGNITION CHANGED (NEW KEY TO START ENGINE). THE THIRD STARTER WAS JUST PUT IN. WE THOUGHT THE NEW STARTER WOULD FIX THE PROBLEM OF THE ENGINE NOT TURNING OVER, BUT IT'S BACK AGAIN LESS THAN 21 DAYS AFTER THE STARTER WAS PUT. IT'S IN THE SHOP , STARTER WAS CHECKED;…
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WE BOUGHT THE 1997 JETTA USED IN 2000. SINCE THEN IT HAD IT'S IGNITION CHANGED (NEW KEY TO START ENGINE). THE THIRD STARTER WAS JUST PUT IN. WE THOUGHT THE NEW STARTER WOULD FIX THE PROBLEM OF THE ENGINE NOT TURNING OVER, BUT IT'S BACK AGAIN LESS THAN 21 DAYS AFTER THE STARTER WAS PUT. IT'S IN THE SHOP , STARTER WAS CHECKED; IT'S NOT THE STARTER. *JB
NHTSA ODI #10039169
9,700 miles · Aug 21, 2003
Electrical System
ENGINE SHUTS DOWN WHEN SITTING AT LIGHTS. CAR HAS BEEN IN SHOP 4 DAYS PROBLEM CANNOT BE FOUND.*AK
NHTSA ODI #10033288
Mileage unknown · Jul 23, 2003
Electrical System
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WILL SHUTDOWN. *AK
NHTSA ODI #10030014
36,721 miles · Jul 10, 2003
Electrical SystemSuspensionTires
PROBLEMS WITH IGNITION SWITCH AND TIRE EQUIPMENT.*MR THE DEALER REPLACED THE IGNITION SWITCH AND STARTER ASSEMBLY. ON ANOTHER OCCASION, WHILE THE CONSUMER WAS DRIVING, THE REAR TIRE FELL OFF THE VEHICLE, THEMECHANIC INFORMED THE CONSUMER IT WAS DUE TO BALL BEARING SEIZING WHICH CAUSED A TREMENDOUS AMOUNT OF HEAT. *CB *JB
NHTSA ODI #10029614
Mileage unknown · Jul 7, 2003
Electrical SystemEngine And Engine CoolingPower Train
VEHICLE'S TRANSMISSION FAILED. *MR THE TRANSMISSION HAD GONE OUT WHEN IT WAS UNDER WARRANTY. IT HAD TAKEN THREE WEEKS TO GET THE VEHICLE BACK AT THAT TIME. THE FOLLOWING YEAR, THE VEHICLE STARTED TO JERK. THE VEHICLE WAS OUT OF WARRANTY. IT WASN'T UNTIL THE VEHICLE STOPPED AGAIN, THE CONSUMER WAS TOLD THE TRANSMISSION H…
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VEHICLE'S TRANSMISSION FAILED. *MR THE TRANSMISSION HAD GONE OUT WHEN IT WAS UNDER WARRANTY. IT HAD TAKEN THREE WEEKS TO GET THE VEHICLE BACK AT THAT TIME. THE FOLLOWING YEAR, THE VEHICLE STARTED TO JERK. THE VEHICLE WAS OUT OF WARRANTY. IT WASN'T UNTIL THE VEHICLE STOPPED AGAIN, THE CONSUMER WAS TOLD THE TRANSMISSION HAD LEAKED. THERE WERE NUMEROUS REPAIRS. THE VEHICLE WAS PLACED IN THE SHOP FOR THE TIMING BELT AND THE CYLINDER HEAD. THE VEHICLE ALSO HAD TO BE TAKEN IN FOR A PROTECTIVE SHIELD IN THE RIGHT REAR WHEEL HOUSING. THE DISTRIBUTOR CAP, IGNITION ROTOR, AND THE SPARK PLUGS WERE REPLACED. REPAIR WAS ALSO MADE TO THE WIRE FOR THE IGNITION COIL/CAM SHAFT. THE IGNITION SWITCH WAS REPLACED AND THE ENGINE CONTROL MODULES. *SCC *JB
NHTSA ODI #10027036
Mileage unknown · Jun 3, 2003
Electrical System
WHILE DRIVING AND WITH NO WARNING VEHICLE WILL STALL. IT WILL BE HARD FOR CONSUMER TO CONTROL THE VEHICLE. *AK
NHTSA ODI #10022182
55,000 miles · Jan 17, 2003
Electrical SystemStructureVisibility
BOUGHT JETTA GLS NEW 12/97. MOLDINGS FALL OFF CONSTANTLY. THREE OF FOUR POWER WINDOWS HAVE FAILED, ALL NEEDING REGULATORS REPLACED. SLOW WIPER SPEED CUTS OFF AND SOMETIMES DOESN'T WORK AT ALL. OIL LEAK. CAN'T LOCK DOORS ON DRIVER SIDE WITH MY MASTER KEY, CAN ONLY LOCK AND SET ALARM ON PASSENGER SIDE. TS
ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Consequence & remedy
Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
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