2023 Toyota Tundra

The contact owns a 2023 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V322000 (Exterior Lighting) and 25V767000 (Engine and Engine Cooling); however, the parts to complete the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

was waiting for the traffic light to turn green. Vehicle in drive with foot on brake. the traffic light turned green, I took my foot off the brakes and pushed on the accelerator. Nothin happened. I saw another vehicle approaching at a high rate of speed behind me so I continued to mash on the accelerator. right before being hit by the car behind me my vehicle lurched forward a few feet then stopped again. I looked at the dash display and saw a "Hybrid System Malfunction" warning. Because of the traffic situation/location it was not safe to just sit in the road so I continued to pump on the accelerator. each pumped moved the vehicle forward a couple of feet. I did not turn of the engine because I was unsure what would happen so I continued to do that for about a mile or so until I could get to a safe place to pull over. during this time, I almost got rear-ended and side-swiped several times. Once stopped I attempted to start the vehicle several times and got the "Hybrid System Malfunction" display and the vehicle would not start. I waited for about an hour with the vehicle off and restarted the engine. I stayed off the freeway and took backroads to the closest dealer service center where it is currently located. When I dropped it off the service rep said he hasn't seen anything like this. Prior to this incident I had no issues with the truck and it was last serviced by the dealership on March 4, 2026.

The contact owns a 2023 Toyota Tundra. The contact stated that while accelerating from a stop the vehicle stalled. There was low voltage message displayed. The contact stated that there was metal inside the oil filter. The vehicle was restarted and driven to the residence. The vehicle was taken to the local dealer but was not diagnosed or repaired. The dealer informed the contact that the part to do the recall repair under NHTSA Campaign Number: 25V767000 (Engine and Engine Cooling) were not yet available. The manufacturer was not contacted. The failure mileage was approximately 14,500.

The contact owns a 2023 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V322000 (Exterior Lighting) and 25V767000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the check engine warning light was illuminated. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that a loaner vehicle would be provided if the engine failed. The failure mileage was approximately 26,700.

Recall number 25V-767 engine may stall during driving. I was told by my local Tempe Toyota dealership that my engine was going to be replaced and they would contact me when my line number came up. Now I learned that Toyota can't keep up with the demand so they are going to scan vehicles to see if there is any damage. My vehicle only has 20,000 miles on it so how can a scan determine that the engine will not fail at 60K. That's like telling someone that needs a heart transplant that there heart is beating good today so they don't get the transplant. Do people need to die to make Toyota liable. Toyota knew these vehicles were bad but they were allowed to continue to sell them year after year. It is a fact the #1 main bearing is defective. I don't feel comfortable putting my family in a vehicle that can seize up while going at a high speed. NHTSA it is your job to hold vehicle manufacturers to a high safety standard.

The contact owns a 2023 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V322000 (Exterior Lighting) and 25V767000 (Engine and Engine Cooling). The local dealer was contacted, and the contact was informed that an engine was ordered. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the remedy for the recall repairs were not yet available. The contact had not experienced a failure.

Over the past several months my truck 2023 toyota tundra has randomly died, completely shut off and sputtered to a stop. After these instances occurred the vehicle has had trouble to re-start. As a result I took my truck into the local dealership in Topeka KS, Lewis toyota, which did not complete any of the recall work, they said that the inicident could not be duplicated. For follow up, I took my vehicle to crown toyota where its currently receiving body repair from an unrelated traffic accident. I have given the service manager Ryan Wingert the total background of what has happened verbally several times, outlining the vehicle randomly just shutting down and not being able to re-start until several minutes has past and computer reset occurs. I feel that the vehicle is un safe to drive and toyota is not honoring any proactive follow up with my claim, stating that the dealerships have not been trained on the procedures to perform the work or the repair and pointing toward toyota corporate offices for a fix. I'm exaughsted from the endless loop and I want to ensure I receive a safe and reliable vehicle back from toyota. To date, the dealership has had my truck in there possession over two months with no resolution. The type of customer service and lack of follow up on critical safety items I feel puts our roadways at further risk of continual accidents due to toyotas lack of engagement and follow up. I take full advantage of the freedoms we enjoy every day, being a service disabled Air Force Veteran of over 20 years of service, I take great pride in the active checks and balances holding us all accountable. I appreciate your efforts and follow up regarding my claim. Dont hesitate to email me or follow up by phone. [XXX] - [XXX], thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I brought my Toyota Tundra to Gullo Toyota of Conroe for a routine service and a recall software update. The truck went in with a perfectly functioning front camera, and it came back with the camera completely blurry. The dealership is only 10 minutes from my home — I noticed the issue the moment I pulled into my garage. I assumed the camera was dirty and cleaned it several times, but nothing changed. When I called the dealership, the service advisor told me that the recall software update “tends to do that” to Tundra cameras. My truck is a 2023 with only 28,000 miles, so he scheduled me for another software update. After dropping it off, I received a text an hour later claiming my front camera was “chipped” and that replacing it would cost $2,500. I went back in person to get an explanation, and suddenly the story changed: now they insisted the camera was damaged by a rock before I brought the truck in. The service manager even made the absurd statement, “This didn’t happen on my driveway or service area.” The advisor, Matthew McWhirte, claimed they have cameras everywhere, but when I asked to see footage, he had no answer. This is despite their own staff previously acknowledging that the software update can cause camera issues. They still refused to take responsibility or cover the repair. And here’s the thing: if the camera was accidentally broken by their drivers or mechanics, just be honest about it. Mistakes happen — lying about them is what destroys trust. When I escalated to the service manager, the situation got even worse. He was rude, dismissive, and condescending — making confident claims with zero evidence, contradicting what his own advisor had already told me. Instead of investigating, he doubled down on denial. A front camera is a safety feature. A dealership performing recall work that results in a malfunction, and accidentally breaks it, should fix it — not lie, deflect, and blame the customer.

The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 25V767000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The dealer called and advised the contact to bring the vehicle in because the vehicle was unsafe to drive. The contact was provided a loaner vehicle. The contact stated that the vehicle had remained with the dealer since November 2025, but no financial compensation was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The contact had not experienced a failure.