2023 Toyota Tundra

The contact owns a 2023 Toyota Tundra. The contact stated that the vehicle experienced significant hesitation upon acceleration. The contact received notification of NHTSA Campaign Number: 25V767000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 21,498.

The contact owns a 2023 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V767000 (Engine and Engine Cooling) and 25V322000 (Exterior Lighting); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving 50-60 MPH, the vehicle suddenly decelerated and failed to exceed 20 MPH. The contact safely exited the highway and drove to the destination. The vehicle was towed to the dealer, where the fuel injectors and other unknown parts were inspected, and an unknown diagnosis and repairs were completed after 3-4 weeks. The dealer confirmed that the parts for the recall repairs were not yet available. The manufacturer was made aware of the failure and informed the contact that the part for NHTSA Campaign Number: 25V767000 (Engine and Engine Cooling) was anticipated to be available in January 2026. The failure mileage was approximately 17,000.

The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 25V767000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer but was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed before the vehicle stalled slow pace and the vehicle stalled. The approximate failure mileage was 50,000.

The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 25V767000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving and accelerating, the vehicle briefly lost power. The failure mileage was unavailable.

See attached document for complaint. 100,000 Toyota Tundras have been recalled for Engine defects that require engine replacements. Toyota recall letter directed me to contact my dealer for engine replacement information. I have been to Toyota of Cedar Park, Texas three times just to find out if there is a schedule that will let me know when my truck will be serviced for engine replacement. The answer was no. More questions and no answers. How many have been completed to date? Are the 2022 Tundras completed? No answer. Any idea as to when my engine will be replaced? No answer I contacted the Toyota Brand Engagement Center in Plano, Texas. My notice stated that if I needed further assistance to contact them. They could not answer any of my questions and did not know when a remedy would be available. A loss of drive power while driving can increase the risk of a crash. Why would the NHTSA allow 100,000 vehicles with defective engines to operate on the road with the risk of crash? The issue was identified in 2022 or four years ago. Why does the Toyota letter say we will notify you again when we identify a remedy. The remedy has already been identified by Toyota of Japan. They have approved replacements of engines. How long is a reasonable time for consumers to have to wait to resolve this issue? I do not feel confident driving a vehicle that can lose power at any time. Automakers have more rights that consumers. I paid a premium for this Toyota Truck. No new trucks should be allowed to be sold until these defective trucks are repaired. In my last visit to the dealership they offered me $27,000 dollars less than what I paid for my truck. I think the devaluation is due to these recalls. As stated earlier, I write this letter because Toyota has failed or is unable to remedy two defects within a reasonable time. I am requesting assistance from the NHTSA to hold Toyota accountable for these defective engines. I would like to know when my engine is going to be replaced.

The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 25V767000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Toyota Tundra. The contact stated that after performing an oil change, metal fragments were discovered in the engine oil. There were no warning lights illuminated. The vehicle was taken to a local dealer, and the dealer confirmed that there were no active recalls associated with the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 36,000.

The contact owns a 2023 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V322000 (EXTERIOR LIGHTING) and 25V767000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V657000 (Back Over Prevention), 25V322000 (Exterior Lighting), and 25V767000 (Engine and Engine Cooling); however, parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving 55 MPH in stop-and-go traffic, the engine failed to operate as needed, and the contact was able to coast into a nearby parking lot, where the vehicle became immobile. There were no warning lights illuminated. The vehicle was towed to the dealer, but was not diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed and not received a report from the dealer. A case was opened with the manufacturer. The failure mileage was 34,736.

The contact owns a 2023 Toyota Tundra. The contact stated that when the vehicle was started, the vehicle was unresponsive while depressing the accelerator pedal. The vehicle revved but failed to respond properly. The vehicle gradually reached 45 MPH, and then the check engine and several other unknown warning lights illuminated before the vehicle started losing motive power. The vehicle was unable to exceed 35 MPH. The vehicle was driven to a local dealer, and the dealer determined at first that the failure was related to the transmission, but later informed the contact that the failure was related to NHTSA Campaign Number: 25V767000 (Engine and Engine Cooling). The contact was informed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 43,000.