2023 Toyota RAV4

I was in a very bad accident on [XXX]. I was side swiped from the front passenger side of the car. I was not at fault of the accident. My car then hit a fire hydrant and a pole. The airbags did not deploy and my head hit the steering wheel I own a 2023 RAV4 XLe premium. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When driving, I occasionally hear a sloshing sound. After inspecting the vehicle, I realized it was coming from the rear passenger door of the RAV4. After putting down large bowls to catch the water, I pulled up on the rubber weather strip at the bottom of the rear passenger door and water gushed out. I collected over 13 cups of water out of the door. This is not an isolated incident, as it has happened before. At first I thought it was debris/a fluke that caused this water to accumulate, but after reading forums, there are multiple people out there running into the same issue. It's only ever been the rear passenger door too; none of the other doors are holding water.

The passenger rear tire experienced a catastrophic tread separation failure on the highway at speed limit speed. Since this was on the freeway, loss of control could have been experienced and caused a severe incident injury to drivers in the vicinity of the incident. The problem just happened and will be inspected by an authorized dealer. There were no warnings until the tire of the incident. These tires have been rotated according to schedule and have less than 21,000 miles.

The contact owns a 2023 Toyota Rav4. The contact stated that while depressing the brake pedal, the contact turned off the vehicle, and the vehicle rolled backwards while the gear shifter was in drive(D). A dealer or independent mechanic was not contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The contact stated that the failure had occurred twice. The manufacturer was notified of the failure and informed the contact that the vehicle responded properly because the gear shifter was not in park(P). The approximate failure mileage was 24,500.

I purchased a new 2023 Toyota RAV4 in March 2023, which is covered by Toyota’s 36-month/36,000-mile New Vehicle Limited Warranty. In August 2025, while the vehicle was still within warranty, a malfunction warning appeared for the pre-collision system and Road Sign Assist. The Toyota dealership diagnosed an internal failure of the forward recognition camera (DTC C1A95:00 — image processing module malfunction) and recommended replacement and calibration at a cost of approximately $2,300. Toyota denied warranty coverage despite the failure being internal to the part and occurring within the warranty period. I am seeking reimbursement for repair costs that should be covered under the manufacturer’s warranty.

I was driving yesterday when we suddenly heard a pop on the roof. We pulled over and noticed that the sunroof was broken, with the glass sticking outward, as if something from the inside had exploded outward. The dealership would not take ownership of the damage, therefore i had to use my insurance. upon inspection I was told that it was pressure from inside the vehicle that caused it to explode and that they have seen it before in Toyota RAV 4 models

While starting my rav4 prime, the instrument panel (gas gauge, speedometer, battery life, etc) went black. Took it to 3 different Toyota dealers; 2 sent me away and the 3rd said I can’t drive the car anymore. Service tech said it’s the 3rd one he’s seen with the instrument cluster black in the last year! They’re still running official diagnostics on it.

For over month on multiple random events, the car shuts down while traveling at hwy speeds. The car light prompt to shift the vehicle into neutral and push the start button to re start the engine. We have had the car at the dealership 4 separate occasions and they can not find the issue because it does not cause an engine light to come on when this happens. They also supposedly can not get it to duplicate so they are refusing to go any further. We have video of this occurring at 50mph. This causes lost of steering and braking. We reported this to Toyota and opened a case. They to will not pursue fixing the issue as they are not getting a trouble code. I fear this is going to cause a major accident and this poses a severe safety risk as you loose control of the vehicle

The vehicle's radio/ GPS navigation system shuts off and on and it is available for inspection upon request. My safety and the safety of others were put at risk because while in the middle of driving on a one-way street the radio/ GPS navigation system shut off in the middle of my trip and I was unaware of if I was going down the correct street because the navigation system completely shut off. I had almost crashed into another vehicle because the radio/GPS navigation system cut off in the middle of my turn so I was unaware of where I was supposed to be driving at the moment. The vehicle has been inspected by Toyota but has not fixed yet. There were no warning lamps but the radio/GPS navigation system did shut off a few times prior to this incident but it never occurred in a situation where I was in a time where I needed the GPS and feared for my life and the lives of others.