2021 Toyota RAV4

1. 5th generation Rav4 LE Hybrid does not allow adjustment of intermittent wiper intervals that constitutes safety hazard. Every single vehicle on the road has had this feature for decades, its absence constitutes negligence on Toyota's part. 2. Traditional and intuitive industry standard cruise control lever with push-button switch has been replaced with counter-intuitive button controls that distract attention and can hardly be operated without having looked at them.

Feb. 26th, 2022 driving I-5 (Tacoma)towards North with my Wife on our way home at approximately 05:00PM (Raining and Windy) Tire got puncture with some type of metal that cause our car swerved immediately slowdown and put my hazard light on at the same time did my best to take the closest exit as safety as possible till we made it to exit (S. 74th St.) Immediately evaluate my REAR DRIVER SIDE TIRE (225/65R17 Michelin Primacy) and it was already flat and DAMAGE due to running flat towards our exit (safety location) Called my insurance Roadside Assistant and the same time calling our friends if someone can give us a hand/help. StateFarm Roadside Assistance says 1hr to 1.5hr… while waiting for Raodside Assistance and One of our friend I started looking for my “Spare Tire/Tools” sadly we only have the “Spare Tire and A Jack” it’s missing the the Tire Wrench so I called my salesman and ask what happen I bought a Brand New car and it didn’t came with a “Set of Tools” I didn’t bother checking the trunk of our car since we bought it Brand new I was confident bcoz I know my salesman since he’s been our salesman ever since. Contacted the Toyota Dealership the following day but they just keep putting me on hold. Now I’ve been missing work since we don’t have a car. Reason why I called dealership is to ask if they have a Warranty on my tire and that help us cut a lil of trouble/expenses if our tire is still under warranty. Tire has 12,000 miles that time. Feb 27th (Sunday) woke up early to get my tire fix but unfortunately Costco tire service told me that they can do or repair my tire anymore. Tried contacting Michelin but sadly still unlucky. Feb 28th I called out work to get my tire fix, while getting my tire fix I tried contacting Toyota Rodland again to ask about my Tire Warranty but no one answers. Texted my salesman but he answered my text late evening told me he couldn’t anything about the tire, all he can do is to give me a Set of Tire Wrench.

Driving about 35 mph, I pressed break pedal approximately 50% in order to stop at the light ahead. When the car reached somewhere around 10-20 mph, the degree of deceleration sudden decreased (the car was still slowing, but the rate of slowing suddenly decreased) without any change in a degree of depression of the break pedal. The road had a couple of bumps on it, and I have noticed that this seems only reproducible when the car is going over bumps during the deceleration. I was able to find a forum that describes similar behavior related to other Toyota Hybrid vehicles https://forums.edmunds.com/discussion/5357/toyota/highlander-hybrid/highlander-hybrid-brake-problems

LED headlights do not emit heat and allow ice to cover entire headlight group, blocking illumination. Problem is exacerbated with road grime in the ice. LED headlights, also, do not provide enough light spectrum to identify objects in the dark—nearly all other lights provide better/friendlier illumination to the human eye at night. LED headlights are a safety issue in the dark… made worse in icy conditions.

Lane keeping assistance over corrected and caused an accident that resulted in total loss of my vehicle. My tire crossed white line , I was trying to gradually adjust to keep from over correcting. The lane keeping assistance caused the steering to pull in the opposite direction and would not allow me to correct. The more I tried to get back in the lane the harder the lane assistance pulled in the oppposite direction. It ultimatley jerked the steeing wheel in the opposite direction a caused me to hit a tree head on.

Vehicle's hood has adhesive separation. The defect is located at the bottom of the hood closest to the windshield. Air infiltration is causing the inside of the hood to flex at speeds higher than 40mph. This flexing will cause adhesive in other parts of the hood to separate and fail as well, which will in turn will increase the air infiltration and drag on the hood itself which will more than likely affect the hood latching system. This is a major safety concern that the company tells me is a "characteristic" of the vehicle.

I had 2 sudden acceleration incidents. The first occurred 10/6/21.My car lurched forward & hit a pole. I was with my mom who saw me press the brake, which did not engage. My car has an auto-braking system which did not function as designed. I took it to Toyota.They determined there were no issues w/the vehicle. I insisted there was something wrong & warned this will happen again & could be much worse. I felt defeated but hoped it was an isolated glitch & hoped for the best. Fast forward 2 months to 12/13/21 I was in a drive-thru using the hold button, which is a feature that holds the brake in place, so my foot was not on any pedal. All of a sudden, my car began to accelerate & the brakes would not engage. An error message on the dash said “BRAKE MALFUNCTION”. I could not stop the car. I put in park, but it did not stop the car. The car jumped the curb & drove into oncoming traffic & hit two cars. They were traveling north, I was traveling west. It’s a miracle another car did not hit & kill me. The most frightening experience of my life. I had the car towed to Toyota as the front wheel blew out & could not be driven. Another inspection was done & once again Toyota came back with “they could not find anything wrong with the vehicle.” And added that the brakes were never engaged, which is an outright lie & utterly insane. I spoke to an attorney & what he told me was quite eye opening. He has been practicing product liability law for 30 years. He told me the letter received from Toyota was a standard letter that all car companies respond with. They never admit a problem unless forced to, usually by the govt, to do a recall after enough people file a complaint. I really believed Toyota would tell the truth. I never imagined they would lie & participate in a cover-up. They would rather fight you in court. As mentioned earlier, my car has an auto braking system, so why didn't it work? Clearly it malfunctioned. My hope is that this deceit by car manufacturers ends.