2021 Toyota RAV4

I don’t know if this is a safety issue, but it is an issue with my car and others with this type of vehicle. The lift gate does not always open. It makes no difference if you use the inside button the outside button or the key fob. It will either open about an inch just enough to unlock it or it will open about 6 inches and then it will stop and beep it has to be manually closed and try again anywhere from 1 to 5 times to get it open. There is no rhyme or reason as when it happens. I’ve taken it to the dealer two times and they tell me they have to replicate the problem at the dealership but of course it doesn’t happen there. I’ve also written to Toyota company and all they tell me to do is reset liftgate. I have done this about five times it does not help. It’s obviously an electronic or something else problem that Toyota is not addressing. if I am contacting the wrong place and there was somewhere else to make consumer complaints. Please let me know.

Received a recall alert on February 8, 2024 indicating that my vehicle may have a passenger airbag that may not deploy as intended, increasing risk of injury. Toyota indicated that they do not have a remedy for this recall and that their estimate would be available in the 3rd quarter of 2024. I was at the dealership on 2/13 and asked if they could check the sensor for the airbag but I was told they could not at this time and I would have to wait until Toyota releases the remedy. I drive loved ones in my passenger seat. I now carry the risk on my own of injurying my passengers? This is very unacceptable knowing that they are putting risks of injuries to people.

The contact owns a 2021 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the contact was involved in an accident. The contact's vehicle was crashed into by an oncoming vehicle. The contact stated that the vehicle had crashed into the front driver's side and the entire front of the vehicle was damaged. The contact stated that the driver's and passenger's front air bags did not deploy. The contact stated that only the driver's and passenger's side air bags were deployed. The vehicle was towed to a tow yard. A police report was filed. The contact sustained injuries and was transported to the local hospital by the paramedics. The vehicle had not been inspected by the insurance adjuster. The manufacturer was made aware of the failure and a case was filed. The contact was advised that the liability team would be handling the case. The failure mileage was approximately 15,000.

My 2021 Rav 4 Premium I Bought new @ 84 miles from Toyota Town of Stockton,Ca I noticed Once in November 2023 Gas gauge not read gas level properly. December at least twice I noticed issue progress from gas Gauge reading inconsistence to Gas tank failure to fill up or failure to Allow gas. [XXX] I am at Gas station, while trying to fill up Based on my tank level at half a tank My gas tank did not allow gas in I got Push back. I retried 2 more times And gas went in slowly but gas gauge after still read half tank. Local Toyota [XXX] Said they cannot duplicate problem. I cannot rely on accuracy of gauge Or tank I have had same problem gas gauge failure read & tank no accept gas issues In previous Toyota’s bought new. 2008 PRIUS Prius safety issue found by Local Toyota who switched out Gas gauge & possibly gas tank but Issue continued never could be fixed. Reported to Toyota corporation, [XXX] issue started Until I got ride of it 2021. When Prius Deceleration happened for first time On my way to Toyota. I was drove from work I could guide steering but power dropped, deceleration stayed active. So thankful no accident. Toyota Tech said I had gas. They did whatever problem Paused but came back! I HAD TO GET RIDE OF PRIUS SAFETY AT STAKE! [XXX] The Prius decelerated hazards On Prius system on a red Triangle On my computer saying need gas But, it had plenty gas and Technician Found it had gas, that was not cause Of problem. 2020 Hybrid RAV 4 delivered by Roseville Toyota of CA When they delivered SUV on less than full tank to my home. Waited 2 days for insurance Fully ensure car. 3rd day first day I Drove car and I went to gas station Twice to try fill up, but Gas gauge no respond to input of gas In tank. I did a video address issues With Roseville Toyota and Toyota Corporation. I returned car, I did Not know Toyota Corporation Rejected Contract until I spoke to Roseville Toyota in person. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Driving home at [XXX] on [XXX] from Winters CA to Davis CA with a temperature of 55 degrees F and some rain in the area. The sunroof exploded. A large bang happened. Pulled over nothing hit the sunroof, and the glass was protruding outward (not inward which would have happened if the glass was hit from an object from above). The sunroof was part of the new car when we purchased it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Toyota Rav4.The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that while her grandson was occupying the front passenger's side seat, an unknown message was displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 36,000. VIN tool confirms parts not available.

I had my 2021 RAV4 Hybrid in for a routine oil change at 59,150 miles. I have maintained this vehicle in accordance with Toyota's recommendations since purchasing it brand new. During their inspection, it was noted by the Toyota mechanic that the timing cover was already seeping, way before it ever should be for this age and mileage of vehicle. The dealership mechanic did not recommend anything be done at this time since it wasn't an "active leak", even though seepage will turn into a leak. They denied my request for them to inspect the gaskets and look for cracks in the timing cover while my vehicle is still covered under warranty. While they would not say why they refused to honor my request, I assume it is because my warranty is set to expire when my vehicle reaches 60,000 miles (only 850 more miles from then) and they want me to have to pay $3500 of my own money instead of theirs after my warranty expires. It is unsafe for me to continue to drive this vehicle due to the fact that a timing cover leak can be a serious issue for my vehicle. The timing cover helps protect the timing belt, which is crucial for the proper operation of the engine. If the gasket is leaking, it can lead to oil loss, potential engine damage, and even engine failure if not addressed promptly. There were not any warning lamps that indicated to me that there was an issue.

I found out my RAV4 had a recall on passenger side airbag that could not be fixed, and it would be in the third quarter of this year before it could be fixed if then. I asked if I could get a good deal on a new RAV4, for a discount since I had just quit my job and sold my house and planned to leave this area. My grandson lives with me and travels with me so now I don’t trust my car. I only found out about the recall when I took my car in for service. I called Toyota and spoke to Tina Stubbs, who said she would see what she could do on getting me a discount on a new RAV4 like mine. My car is in perfect condition except for this, so I never considered trading it in until this happened. Tina was supposed to contact me by this evening, which has not happened. I am staying in a motel until I can get something settled. I have owned Toyotas since 1996, and never had a complaint until now. I don’t trust driving my car with a passenger now. My case number is [XXX] . This happened [XXX]. I just want a newer car at a discount since I bought this SUV in good faith. Hopefully I can get this situation settled quickly. My name is [XXX] , [XXX] . Tina Stubbs is my case manager. Thank you for any help you can give me. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact's wife owns a 2021 Toyota Rav4. The contact stated that while driving at 30 MPH in an intersection, a Ford F-150 was crashed into head-on. The vehicle's front end collided with the Ford vehicle but the air bags did not deploy. The Ford vehicle did a 180 during the impact and its air bags deployed. The contact sustained 2 herniated discs in the 212 and L1 that required medical attention. A police report was filed. The vehicle was towed to a collision center where it was diagnosed that the front air bag sensor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but a callback was not completed The failure mileage was approximately 12,000.