The 2021 Toyota RAV4 has extremely poor right forward visibility and obstruction by the hood and the A pillar. These cars are unsafe. The front hood does not slope down, so visibility is obstructed, and the A pillar and mirrors (rear view and front right side mirror) further obstruct views. I took a photograph of the right fr…
Read full complaint
The 2021 Toyota RAV4 has extremely poor right forward visibility and obstruction by the hood and the A pillar. These cars are unsafe. The front hood does not slope down, so visibility is obstructed, and the A pillar and mirrors (rear view and front right side mirror) further obstruct views. I took a photograph of the right front view and 50% or more of the view when looking right is obstructed. These cars should be taken off the road.
NHTSA ODI #11462004
Mileage unknown · Apr 11, 2022
Visibility/wiper
The windshield started cracking from the bottom (hidden by the hood line) upwards for no apparent reason. Started at 8500 miles 5 months after purchase. No chips or rocks at the point of the crack.
NHTSA ODI #11460403
Mileage unknown · Mar 11, 2022
Visibility/wiper
FRONT WINDSHIELD CRACKED SITTING IN DRIVEWAY, NO CRACKS OR CHIPS TEMPETURE WAS 64 DEGREES
NHTSA ODI #11456314
Mileage unknown · Mar 6, 2022
Vehicle Speed ControlVisibility/wiper
1. 5th generation Rav4 LE Hybrid does not allow adjustment of intermittent wiper intervals that constitutes safety hazard. Every single vehicle on the road has had this feature for decades, its absence constitutes negligence on Toyota's part. 2. Traditional and intuitive industry standard cruise control lever with push-button sw…
Read full complaint
1. 5th generation Rav4 LE Hybrid does not allow adjustment of intermittent wiper intervals that constitutes safety hazard. Every single vehicle on the road has had this feature for decades, its absence constitutes negligence on Toyota's part. 2. Traditional and intuitive industry standard cruise control lever with push-button switch has been replaced with counter-intuitive button controls that distract attention and can hardly be operated without having looked at them.
NHTSA ODI #11455420
Mileage unknown · Dec 13, 2021
Unknown Or OtherVisibility/wiper
I found the moonroof of my 15-day old 2021 Toyota RAV4 spontaneously exploded while sitting parked in my driveway. As the shade that covers the moonroof was open, I incurred minor abrasions from not realizing that the "s**t on my console" was not dust or fuzz, but tiny shards of broken glass that I had already swiped with my han…
Read full complaint
I found the moonroof of my 15-day old 2021 Toyota RAV4 spontaneously exploded while sitting parked in my driveway. As the shade that covers the moonroof was open, I incurred minor abrasions from not realizing that the "s**t on my console" was not dust or fuzz, but tiny shards of broken glass that I had already swiped with my hand. There is a large, jagged hole near center on the rear section of glass and the entire moonroof is shattered. Strangely, the glass around the hole is bowed outward as if something was shot through from the inside of the vehicle. Thankfully I was not driving & did not have my kids in the car with me when it happened because there would have been definite safety issues for me, my passengers, and any others out on the road with me. The car was last used about 6:30pm on Saturday, 12/11/21 and not used again until about 11:15am on Monday, 12/13/21. It spent the time not being used parked towards the rear of my driveway, shaded by my house. There are no trees or other possible falling hazards near my driveway and nothing found in or around my car to suggest a projectile/object was involved.
NHTSA ODI #11443668
Mileage unknown · Aug 17, 2021
Visibility/wiper
Defective windshield, visible distortion, Is available for inspection. (Brand new vehicle) Safety hazard to drive as I can't see properly through it, everything is blurry. Eyes can't focus - like looking through someone else's glasses! Makes me physically ill as well due to the continued eye fatigue/strain. I"m not sure it's ev…
Read full complaint
Defective windshield, visible distortion, Is available for inspection. (Brand new vehicle) Safety hazard to drive as I can't see properly through it, everything is blurry. Eyes can't focus - like looking through someone else's glasses! Makes me physically ill as well due to the continued eye fatigue/strain. I"m not sure it's even possible to drive it more than half an hour, I wouldn't risk it. Problem is confirmed by the dealer, both technicians that inspected said distortion is visible. Dealer said won't fix because "Every Rav currently on the lot has a defective windshield, most worse than yours"! Was told this was not their first complaint about the bad windshields. and if they did fix it I could end up worse off, because all the windshields are coming out defective currently, some with even worse "visible waves" in the glass. I had ordered the vehicle & put a deposit on it to hold, I didn't get to drive it till the paperwork was done and I was driving off the lot. Within 20 minutes problem was apparent.
NHTSA ODI #11429448
Mileage unknown · Jul 18, 2021
Unknown Or OtherVisibility/wiper
Rear windshield shattered on a parked car. We closed the passenger doors after getting in and the rear windshield started falling off in pieces
NHTSA ODI #11425320
Mileage unknown · Jun 3, 2021
Visibility/wiper
Windshield Crack sitting in parking lot, nothing hit it( i.e. no rocks, no chips, no nothing). It broke randomly, radiating out from the bottom edge near wiper toward center of windshield. Yes, available for inspection upon request Could have happened when driving. It has not yet been confirmed by dealer (pending), insurance, or…
Read full complaint
Windshield Crack sitting in parking lot, nothing hit it( i.e. no rocks, no chips, no nothing). It broke randomly, radiating out from the bottom edge near wiper toward center of windshield. Yes, available for inspection upon request Could have happened when driving. It has not yet been confirmed by dealer (pending), insurance, or other third party The new vehicle was only 5 weeks old.
NHTSA ODI #11419505
2,241 miles · Jan 3, 2021
Unknown Or OtherVisibility/wiper
THIS ISSUE HAPPENED ON 12/31/2020. I WAS DRIVING TO WORK THIS EVENING. I CAME ONTO AN ONRAMP DURING MY DRIVE AND I BEGAN INCREASING MY SPEED TO 70MPH. AS I'M ACCELERATING I STARTED TO NOTICE A WHISTLING SOUND COMING FROM THE SUNROOF . I INSTANTLY ASSUMED THAT MY HUSBAND HAD ACCIDENTALLY OPENED THE SUNROOF AND HAD NOT CLOSED IT B…
Read full complaint
THIS ISSUE HAPPENED ON 12/31/2020. I WAS DRIVING TO WORK THIS EVENING. I CAME ONTO AN ONRAMP DURING MY DRIVE AND I BEGAN INCREASING MY SPEED TO 70MPH. AS I'M ACCELERATING I STARTED TO NOTICE A WHISTLING SOUND COMING FROM THE SUNROOF . I INSTANTLY ASSUMED THAT MY HUSBAND HAD ACCIDENTALLY OPENED THE SUNROOF AND HAD NOT CLOSED IT BACK UP ALL THE WAY. (WE HAVE NOT HAD THIS CAR VERY LONG AT ALL SO WE ARE STILL LEARNING WHICH BUTTONS DO WHAT.) AS I PULL BACK THE COVER I NOTICE THAT THERE ARE SHARDS OF GLASS FALLING ONTO MY LAP FROM THE SUNROOF. I WAS IN COMPLETE SHOCK AND PULLED OVER TO MAKE SURE I WAS NOT MISTAKEN. SURE ENOUGH THE SUNROOF HAD SHATTERED AND THERE WAS GLASS EVERYWHERE. I HAVE NO WAY OF EXPLAINING HOW THIS HAPPENED AND I AM VERY FRUSTRATED THAT I HAVE TO MAKE A CLAIM ON A CAR I HAVE HAD FOR MAYBE A MONTH AND A HALF AND EVEN MORE UPSET THAT I CANNOT EXPLAIN HOW THIS ACTUALLY HAPPENED. I WAS ALSO SURPRISED THAT THERE WERE PEOPLE HAVING SIMILAR ISSUES WITH THE SUNROOF!
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗