2020 Toyota RAV4

The following is an issue involving my 2020 RAV4 Toyota battery manufacturing defects that ended the life of my RAV4 battery. The mentioned event occurred on [XXX], and a report was created and recorded by a Toyota representative on [XXX], via (800) 331-4331 phone call, with the reference report number [XXX]. The nature of the issue was that my 2020 RAV4 battery parts came loose from the inside, and the metals were rubbing with each other, causing the smoke and the battery to overheat, ending its life due to the mentioned manufacturing defects. Based on the dangerous, alarming issue of overheating and dense heavy smoke from the battery, I left it at the dealer for service to prevent any toxic fumes, fire, or explosion. I told the dealer adviser that those manufacturing defects are a serious safety concern that should be reported in the public’s best interest to avoid any possible tragedies. I noticed when I picked up my car from the dealer that the battery manufacture defect was not recorded in the paperwork I had received; the manager and the advisor didn’t show any sense of urgency to the matter, so I filed a report to Toyota Motor North America Headquarters, Plano Texas. Report number: [XXX] The dashboard panel never displayed any safety hazard warnings or any symbols indicating the conditions of the smoke and battery overheating were jeopardizing my life and my family aboard while I drove with them. I paid $ 552.55 for the battery and a diagnostic service; management did not want to acknowledge that a manufacturing defect ended the battery life. Customers should not be responsible for replacement costs when the event is caused by manufacturing imperfection “even though the warranty is over.” The dealer advisor and management know that these manufacturing battery defects happen. Still, nobody ever informed me to be mindful of the dangerous state of faulty battery defects when I purchased my 2020 RAV4. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Tailgate hinge assembly failed/failing. It is available for inspection upon request. Failed hinge has placed the tailgate out of alignment. This prevents the tailgate to close properly, allowing for weather penetration, as well as preventing full closure of tailgate. This safety concern can potentially allow the tailgate to fall off the vehicle during travel, placing myself and others at risk of severe injury. The problem has not been confirmed/reproduced by a dealer or independent service center. The vehicle/component has not been inspected by any other representatives. There were no warning lamps, or any other symptoms prior to failure. This problem first occurred at 0625am, FEB09_2024. Tailgate opened with no issues. Tailgate failed to close on its own, due to misalignment.

The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The engine coolant bypass valve was faulty. The car would not start so I was left stranded 15 miles from home and had to have car towed to Toyota dealer. The problem was confirmed by dealer and they were aware that it was a known issue. The vehicle was inspected by multiple Toyota dealerships. My vehicle displayed an engine maintenance light. The dealerships found the code P268115: Engine Coolant Bypass Valve Circuit short to battery or open

Got T-boned going through a traffic light and was hit at approximately 15-20mph on my driver side. Most of the damage occurred to the front driver door and wheel. Airbags did not deploy, unsure if they should have? Car was totaled and is in the hands of Progressive There has been a recall on airbags for my car, but when looking up the VIN it does not say that my car is involved. Car after accident gave warning that there was an issue with the collision system. Car before accident was just inspected the day before the accident Just am not sure if airbags should have deployed

I was driving along at 70 mph on I80 near Park City, UT and heard a noise like a window was rolled down. Check the windows and none were down. Opened the sunroof cover and saw a large hole in the sunroof. It looked like it exploded outward. I duct taped the entire sunroof so it wouldn’t leave the vehicle. I noticed the edges of the sunroof are cracked. Toyota dealer wanted $11,000+ to repair. Insurance company wants us to use Sunroof Express to repair.