NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
16 reportsClear category filterMileage unknown · Feb 19, 2026
Structure
I bought a pre-own car for my daughter in November 2022 from CARMAX in the City of Colma, California. The car is white color 2011 Toyota Rav4. In March 2025, my daughter started noticing the paint peeling off from the roof and driver side front panel. I found out that the paint issue is due to the defects from manufacturer when …
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I bought a pre-own car for my daughter in November 2022 from CARMAX in the City of Colma, California. The car is white color 2011 Toyota Rav4. In March 2025, my daughter started noticing the paint peeling off from the roof and driver side front panel. I found out that the paint issue is due to the defects from manufacturer when I visited paint shop to repair. I did researched online and found out Toyota had Customer Support Program until December 2022 for the issue. I contacted Toyota Corporate office but was told that CSP has ended and nothing they can do. Even though I am now aware that CSP has ended in December 2022, I found that it is unfair for the owner whose car just started exhibiting the issue after the program ended especially for the second owner like me who has never received any notice about the issue and bought the Toyota believing it will be a good investment. Can you please look into the issue and help for those owner like me who are unfairly left out? The attached picture shows the current condition of my car for your reference.
NHTSA ODI #11719150
111,000 miles · Dec 19, 2023
Power TrainStructure
The contact owns a 2011 Toyota Rav4. The contact stated while driving at slow speeds, there was a loud banging sound coming from the rear of the vehicle. Upon inspection, it was discovered that the subframe was severely rusted and the rear differential fluid was leaking from the vehicle. The cause of the failures was not yet det…
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The contact owns a 2011 Toyota Rav4. The contact stated while driving at slow speeds, there was a loud banging sound coming from the rear of the vehicle. Upon inspection, it was discovered that the subframe was severely rusted and the rear differential fluid was leaking from the vehicle. The cause of the failures was not yet determined. The manufacturer was notified of the failures, but no assistance was offered. The local dealer was not contacted. The failure mileage was 111,000.
NHTSA ODI #11560927
Mileage unknown · Mar 6, 2023
Service BrakesStructureSuspension
I have replaced the front suspension and the back suspension. I have replaced the driveshaft and the muffler and tail pipes. Now they say the entire undercarriage and the brake lines are all rusting out. This car is 2011 and has just 34,607 miles on it and has been keep in a garage its entire time. Now it is unsafe to drive.…
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I have replaced the front suspension and the back suspension. I have replaced the driveshaft and the muffler and tail pipes. Now they say the entire undercarriage and the brake lines are all rusting out. This car is 2011 and has just 34,607 miles on it and has been keep in a garage its entire time. Now it is unsafe to drive. Drive Shaft fell off in December.2022.
NHTSA ODI #11510495
Mileage unknown · Jan 1, 2020
Structure
FACTORY ORIGINAL SUPER WHITE PAINT IS DELAMINATING FROM THE BODY OF THE FRONT PANEL RIGHT PANEL (PASSENGER SIDE) AS WELL AS ON THE DRIVER'S SIDE UPPER RIGHT OF WINDSHIELD, CURRENTLY, EXPOSING THE GREY METAL. I CONTACTED MY LOCAL TOYOTA DEALER AND THEY SAID THAT THEY WERE AWARE OF A PROBLEM, BUT THAT TOYOTA HAS NOT DECIDED ON A S…
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FACTORY ORIGINAL SUPER WHITE PAINT IS DELAMINATING FROM THE BODY OF THE FRONT PANEL RIGHT PANEL (PASSENGER SIDE) AS WELL AS ON THE DRIVER'S SIDE UPPER RIGHT OF WINDSHIELD, CURRENTLY, EXPOSING THE GREY METAL. I CONTACTED MY LOCAL TOYOTA DEALER AND THEY SAID THAT THEY WERE AWARE OF A PROBLEM, BUT THAT TOYOTA HAS NOT DECIDED ON A SOLUTION.
NHTSA ODI #11292504
50,000 miles · Oct 24, 2019
Structure
SINCE 2015 THE PAINT STARTED PEELING, MY RAV4 HAS BLIZZARD PEARL WHITE COLOR, EVERYTHING THATS METAL HAS BEEN PEELING AND LIFTING. THE PROBLEM BEGAN IN THE SPACE BETWEEN THE FRONT WINDSHIELD AND THE SUNROOF. NOW THE PROBLEM HAS SPREAD ALL OVER THE VEHICLES, EXCEPT FOR THE FRONT AND REAR BUMPER.
NHTSA ODI #11270639
75,000 miles · Aug 19, 2019
Structure
PAINT, IN A 18 INCH LONG / 5 INCH WIDE PATCH, HAS LOST IT'S CLEAR COAT. EXPENSIVE DETAILING WAS ABLE TO POLISH THE SPOT BUT THE DULLNESS RETURNED WITHIN ONE MONTH.
NHTSA ODI #11244851
73,000 miles · Jun 8, 2019
Electronic Stability Control (esc)Structure
BODY: DRIVER SIDE SUN VISOR FAILURE TO REMAIN UPRIGHT, IMPEDING VISION. ELECTRICAL SYSTEM: THE EVAPORATIVE SYSTEM HAS PROBLEMS WITH THE VAPOR CANISTER RELEASING CHARCOAL PELLETS THAT PLUG THE VENT VALVE. DISABLES VEHICLE ANTI-SKID TRACTION AND 4X4. CAR IS UNDER 75K MILES
NHTSA ODI #11218631
83,000 miles · Feb 15, 2019
EngineService BrakesStructureCrash
WAITING AT STOP SIGN - CAR BEGAN ACCELERATING, ENGINE REVVING, RACING (AGAIN, WHILE AT A COMPLETE STOP). I BRAKED AND VEHICLE TOOK FULL CONTROL SEEMINGLY PULLING SIDEWAYS FIRST AND THEN LURCHING OUT ONTO THE ROADWAY CASING A DEVASTATING CRASH TOTALING MY CAR AND CAUSING THE OTHER PERSON'S VEHICLE EXTENSIVE DAMAGE. I COULD HAVE …
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WAITING AT STOP SIGN - CAR BEGAN ACCELERATING, ENGINE REVVING, RACING (AGAIN, WHILE AT A COMPLETE STOP). I BRAKED AND VEHICLE TOOK FULL CONTROL SEEMINGLY PULLING SIDEWAYS FIRST AND THEN LURCHING OUT ONTO THE ROADWAY CASING A DEVASTATING CRASH TOTALING MY CAR AND CAUSING THE OTHER PERSON'S VEHICLE EXTENSIVE DAMAGE. I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. IT'S THE SECOND TIME THIS HAPPENED. 1ST TIME PULLING INTO PARKING SPACE - ACCELERATED LURCHING FORWARD NO MATTER HOW MUCH I BRAKED STRIKING CURB AND POST - STALLED OUT, THANK GOODNESS. A CASE HAS BEEN OPENED WITH TOYOTA BUT I AM TOLD THEY'LL DENY ANYTHING WRONG EVEN THOUGH I HAVE 10 PAGES OF COMPLAINTS IN HAND OF PEOPLE WHO HAVE EXPERIENCED THIS SAME NIGHTMARE I DID. IT'S TIME FOR TOYOTA TO TAKE FULL RESPONSIBILITY AND DO SOMETHING IMMEDIATELY. A CLASS ACTION LAWSUIT SEEMS PRETTY OBVIOUS AT THIS POINT CONCERNING THIS DANGEROUS SAFETY ISSUE SINCE TOYOTA IS NOT TAKING RESPONSIBILITY BY ISSUING/SENDING OUT RECALLS ON THIS DANGEROUS MECHANICAL FAILURE WHICH NEXT TIME MAY CAUSE A DEATH.
NHTSA ODI #11180213
50,000 miles · Dec 31, 2018
Air BagsService BrakesStructureCrash
TRAVELING 30 MPH SOUTHBOUND ON INTERSTATE. CAR'S ENGINE SELF ACCELERATED. PUMPED BRAKES TO SLOW DOWN. CAR CONTINUED TO SELF-ACCELERATE AND BRAKING WAS INEFFECTUAL AND I RAN INTO BACK OF AN 18 WHEELER FLAT BED TRUCK. *DT
NHTSA ODI #11164251
19,000 miles · Dec 2, 2015
Structure
WHILE WASHING WITH A MICROFIBER CLOTH AND GARDEN HOSE WITH LESS THAN 20,000 MILES AND ONLY 4 YEARS OLD BLIZZARD PEARL PAINT IS PEELING OFF IN LARGE CHUNKS. 1.5 YEARS OUT OF WARRANTY. TOYOTA WILL NOT MAKE THIS RIGHT. I REALIZE SAFETY MAY NOT BE EMINENT BUT IN THE LONG RUN RUSTED METAL WILL LEAK WATER IN ELECTRICAL COMPONENTS.
NHTSA ODI #10808041
Official recalls
11Aug 12, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Consequence & remedy
Consequence: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Feb 19, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
Consequence & remedy
Consequence: A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Remedy: Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
Oct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
Consequence & remedy
Consequence: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Sep 18, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.
Consequence & remedy
Consequence: Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on November 7, 2016. Owners may contact Toyota's customer service number at 1-800-331-4331.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Aug 28, 2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Consequence & remedy
Consequence: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Apr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Aug 2, 2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Consequence & remedy
Consequence: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Feb 1, 2012
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2011 RAV4 VEHICLES, MANUFACTURED FROM NOVEMBER 24, 2011, THROUGH DECEMBER 19, 2011. IN THE CURTAIN SHIELD AIRBAGS, PROPELLANT WITH THE INCORRECT SPECIFICATION WAS USED FOR THE INITIATOR ASSEMBLED IN THE AIRBAG INFLATOR. IN THIS CONDITION, THE INFLATOR MAY NOT PERFORM PROPERLY, CAUSING ONE OR BOTH CURTAIN SHIELD AIRBAGS TO NOT DEPLOY.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE AIRBAGS MAY NOT DEPLOY AND WILL NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE VEHICLE IDENTIFICATION NUMBER TO IDENTIFY THE CURTAIN SHIELD ASSEMBLIES AND REPLACE THE ASSEMBLIES AS NECESSARY WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 8, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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