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2003 Toyota Matrix

Owner reports · Recalls · Investigations

More warning signs than most Matrix years

Owner complaints for the 2003 Toyota Matrix are substantially higher than the model-year median of 70.5.

About this comparison →

When problems were reported

Mileage at the reported incident

170 reports with mileage · 98 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

19 crash reports3 fire reports13 injury reports

Power Train complaints

83 reports
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19,575 miles · Jul 14, 2004
Power Train

NUMEROUS TIMES I HAVE BEEN UNABLE START THE VEHICLE DUE TO BEING UNABLE TO PUSH THE CLUTCH IN FAR ENOUGH. I HAVE HAD TO REMOVE MY SHOES TO BE ABLE TO PUSH THE CLUTCH IN FAR ENOUGH FOR THE SWITCH TO ACTIVATE AND START THE VEHICLE. I ALSO HAVE HAD PROBLEMS WHEN IN TRAFFIC AND THE 'SELF-ADJUSTING' CLUTCH FAILS AND STALLS THE VEHI…

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NUMEROUS TIMES I HAVE BEEN UNABLE START THE VEHICLE DUE TO BEING UNABLE TO PUSH THE CLUTCH IN FAR ENOUGH. I HAVE HAD TO REMOVE MY SHOES TO BE ABLE TO PUSH THE CLUTCH IN FAR ENOUGH FOR THE SWITCH TO ACTIVATE AND START THE VEHICLE. I ALSO HAVE HAD PROBLEMS WHEN IN TRAFFIC AND THE 'SELF-ADJUSTING' CLUTCH FAILS AND STALLS THE VEHICLE.*AK

NHTSA ODI #10081094

Mileage unknown · Jun 18, 2004
Power Train

WHILE DRIVING 20 MPH VEHICLE STALLED. VEHICLE WAS TOWED TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT AUTOMATIC TRANSMISSION FAILED. AUTOMATIC TRANSMISSION WAS REPAIRED, BUT THE PROBLEM RECURRED. *AK

NHTSA ODI #10079473

30,000 miles · May 26, 2004
Power Train

MY CAR HAS 30,000 MILES AND THE CLUTCH HAS BURNED OUT. THE DEALERSHIP IS REFUSING TO REPAIR WITHOUT CHARGE TO ME. THEY WANT $1084. MY CAR IS ONLY 2 YEARS AND I'M THE ORIGINAL OWNER.

NHTSA ODI #10073189

Mileage unknown · May 16, 2004
Power Train

PREMATURE CLUTCH FAILURE, THE CLUTCH START SLIPPING AROUND 15000 MILES, THE DEALER SAID WILL NOT REPLACE CLUTCH DUE TO WEAR AND TEAR. HAVE ANOTHER 92 COROLLA FOR 6 YEARS WITH CLUTCH NEVER HAD A PROBLEM. OTHERS ARE COMPLAINING ABOUT THAT MATRIX XRS CLUTCH TOO, NOT JUST ONLY ME. FEELS LIKE TOYOTA BETRAYED THEIR CUSTOMERS.*AK

NHTSA ODI #10072700

34,000 miles · Mar 23, 2004
Power Train

AT 34,000 MILES THE CLUTCH BEGAN SLIPPING. TOYOTA STATED THAT IT WAS FROM MISUSE, THAT MY WIFE WAS DRIVING IT IMPROPERLY. MY WIFE, AGE 57, HAS BEEN DRIVING CLUTCH CARS ALL HER LIFE AND AVERAGES 100,000 MILES PER CLUTCH. THE TIRES ARE STILL GOOD AND WORN EVENLY, WHICH SHOWS LACK OF ABUSE. TOYOTA HAS NOT STOOD BY THEIR VEHICLE…

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AT 34,000 MILES THE CLUTCH BEGAN SLIPPING. TOYOTA STATED THAT IT WAS FROM MISUSE, THAT MY WIFE WAS DRIVING IT IMPROPERLY. MY WIFE, AGE 57, HAS BEEN DRIVING CLUTCH CARS ALL HER LIFE AND AVERAGES 100,000 MILES PER CLUTCH. THE TIRES ARE STILL GOOD AND WORN EVENLY, WHICH SHOWS LACK OF ABUSE. TOYOTA HAS NOT STOOD BY THEIR VEHICLE ON THIS ONE, WE'RE APPARENTLY ON OUR OWN FOR THE REPAIR. SO MUCH FOR THE 60,000 MILE WARRANTY.*AK

NHTSA ODI #10063727

Mileage unknown · Feb 11, 2004
Power Train

WHILE SHIFTING GEARS A NOISE WAS HEARD COMING FROM UNDERNEATH THE VEHICLE. TRANSMISSION WOULD DOWN SHIFT ON ITS OWN. CONSUMER WAS ABLE TO DRIVE THE VEHICLE HOME. THE NEXT DAY, VEHICLE WOULD START UP BUT THE TRANSMISSION WOULD NOT ENGAGE. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED TRA…

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WHILE SHIFTING GEARS A NOISE WAS HEARD COMING FROM UNDERNEATH THE VEHICLE. TRANSMISSION WOULD DOWN SHIFT ON ITS OWN. CONSUMER WAS ABLE TO DRIVE THE VEHICLE HOME. THE NEXT DAY, VEHICLE WOULD START UP BUT THE TRANSMISSION WOULD NOT ENGAGE. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED TRANSMISSION NEEDED TO BE REPLACED DUE TO WORN OUT PARTS.*AK

NHTSA ODI #10057977

28,000 miles · Jan 29, 2004
Power Train

MY CLUTCH WENT OUT AT 29K MILES. THIS IS NOT ACCEPTABLE. I HAVE BEEN DRVING A STND FOR YEARS NOW AND NEVER HAD THIS PROBLEM. THE CLUTCH ON THE 2003 TOYOTA MATRIX XRS IS A DESIGN ERROR AND SHOULD BE RECALLED. TOO MANY PEOPLE HAVE HAD THIS PROBLEM FOR IT TO BE DRVING HABITS. TOYOTA SHOULD TAKE CARE OF IT'S CUSTOMERS AND RECTI…

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MY CLUTCH WENT OUT AT 29K MILES. THIS IS NOT ACCEPTABLE. I HAVE BEEN DRVING A STND FOR YEARS NOW AND NEVER HAD THIS PROBLEM. THE CLUTCH ON THE 2003 TOYOTA MATRIX XRS IS A DESIGN ERROR AND SHOULD BE RECALLED. TOO MANY PEOPLE HAVE HAD THIS PROBLEM FOR IT TO BE DRVING HABITS. TOYOTA SHOULD TAKE CARE OF IT'S CUSTOMERS AND RECTIFY THIS SITUATION!*AK

NHTSA ODI #10055140

33,500 miles · Dec 6, 2003
Power Train

ANNOYING SQUEAK WHEN CLUTCH IS DISENGAGED. THIS AS OCCURRED SINCE PURCHASE DATE. CLUTCH SLAVE CYLINDER HAS BEEN REPLACED, LUBED APPROXIMATELY 7 TIMES, CLUTCH SET REPLACED. STILL SQUEAKING! *LA

NHTSA ODI #10049324

11,262 miles · Oct 23, 2003
Power Train

I OWN A 2003 TOYOTA MATRIX XRS AND THE ENGINE INTERMITTENTLY SHUTS OFF WHEN I PUSH IN THE CLUTCH. THIS HAPPENS ON CITY STREETS WHEN I AM GOING SLOW. TODAY IT HAPPENED TWICE WHEN I WAS SLOWING TO MAKE A RIGHT TURN. IT HAS HAPPENED MANY MANY TIMES SINCE I BOUGHT THE CAR LAST NOVEMBER. I HAVE BEEN UNABLE TO GET IT TO HAPPEN WIT…

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I OWN A 2003 TOYOTA MATRIX XRS AND THE ENGINE INTERMITTENTLY SHUTS OFF WHEN I PUSH IN THE CLUTCH. THIS HAPPENS ON CITY STREETS WHEN I AM GOING SLOW. TODAY IT HAPPENED TWICE WHEN I WAS SLOWING TO MAKE A RIGHT TURN. IT HAS HAPPENED MANY MANY TIMES SINCE I BOUGHT THE CAR LAST NOVEMBER. I HAVE BEEN UNABLE TO GET IT TO HAPPEN WITH ANYONE FROM THE SELLING TOYOTA DEALER OR FROM THE TOYOTA REGION IN MY CAR. I DO HAVE AT LEAST 4 WITNESSES WHO HAVE BEEN IN MY CAR WHEN IT HAPPENED. I KNOW OF ANOTHER MATRIX OWNER IN SOUTHERN CALIF WITH THE SAME PROBLEM. ANOTHER MATRIX OWNER IN KANSAS HAD THE SAME EXACT PROBLEM IN 2002 AND HE GOT TOYOTA TO REPLACE THE THROTTLE BODY AND THE PROBLEM HAS NOT RESURFACED. I AM AT MY WITS END AS TO HOW TO GET MY CAR FIXED. IT IS DANGEROUS AND I AM GOING TO CAUSE AN ACCIDENT ONE OF THESE DAYS. ANY SUGGESTIONS WOULD BE GREATLY APPRECIATED. THANKS. *LA

NHTSA ODI #10043400

13,000 miles · Aug 13, 2003
Power Train

TOYOTA MATRIX 2003 XRS ON 2ND TRANSMISION AND STILL HAVING PROBLEMS. CLUTCH IS ALSO NASTY. MANY OTHERS WITH SAME CAR HAVING SIMMILAR PROBLEMS. WWW.MATRIXOWNERS.COM HAS A FORUM WITH AT LEAST 30 PEOPLE WITH PROBELMS ALONE.*AK

NHTSA ODI #10032743

Official recalls

1

08V162000 · Visibility:glass, Side/rear

Apr 10, 2008

TOYOTA IS RECALLING 662,178 MY 2003-2004 COROLLA, COROLLA MATRIX AND PONTIAC VIBE VEHICLES EQUIPPED WITH POWER WINDOWS. THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS MAY LOOSEN AND COME OFF, CAUSING THE DOOR GLASS TO SEPARATE FROM THE WINDOW REGULATOR. DUE TO THE COMPONENTS BECOMING LOOSE AND POSSIBLY RATTLING, AN ABNORMAL NOISE MAY BE HEARD FROM THE DRIVER AND /OR FRONT PASSENGER DOOR WHEN OPERATING THE POWER WINDOWS.

Consequence & remedy

Consequence: THE DOOR GLASS MAY SEPARATE FROM THE WINDOW REGULATOR, BIND AND SHATTER DURING OPERATION OF THE POWER WINDOWS, CAUSING DRIVER DISTRACTION AND/OR INJURY.

Remedy: DEALERS WILL REPLACE THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS WITH NEWLY DESIGNED BOLTS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 16, 2008 TO TOYOTA OWNERS. THE RECALL BEGAN ON MAY 21, 2008, FOR PONTIAC OWNERS. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371 OR PONTIAC AT 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA08004 · Side Front Power Window Shatters

Opened Feb 5, 2008 · Closed May 1, 2008

Status: closed (inferred from source dates) · Visibility; Visibility:glass, Side/rear; Visibility:power Window Devices And Controls

FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.

Additional source detail variants (3)

Visibility:glass, Side/rear

FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.

Visibility:power Window Devices And Controls

FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.

Visibility

FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.