TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING 15 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE SECOND ATTEMPT; HOWEVER, THE FAILURE RECURRED. THE FIRST TIME THE VEHICLE WAS DIAGNOSED THE DEALER WAS UNABLE TO DETERMINE THE FAILURE AND DISENGAGED THE …
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TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING 15 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE SECOND ATTEMPT; HOWEVER, THE FAILURE RECURRED. THE FIRST TIME THE VEHICLE WAS DIAGNOSED THE DEALER WAS UNABLE TO DETERMINE THE FAILURE AND DISENGAGED THE CHECK ENGINE WARNING SENSOR. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO A SECOND DEALER. IT WAS DIAGNOSED THAT THE SEAL ON THE FUEL CAP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 10V384000 (ENGINE AND ENGINE COOLING). THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
NHTSA ODI #10928618
107,000 miles · Sep 13, 2016
EnginePower Train
TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING, THE CHECK ENGINE SENSOR INDICATOR ILLUMINATED AND THE VEHICLE EXPERIENCED HARD SHIFTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ECM WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVA…
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TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING, THE CHECK ENGINE SENSOR INDICATOR ILLUMINATED AND THE VEHICLE EXPERIENCED HARD SHIFTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ECM WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 107,000.
NHTSA ODI #10905985
171,580 miles · Apr 25, 2016
Electrical SystemEngine
TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. PRIOR TO THE FAILURE, WHEN THE VEHICLE WAS STARTED, AN ABNORMAL KNOCKING S…
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TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. PRIOR TO THE FAILURE, WHEN THE VEHICLE WAS STARTED, AN ABNORMAL KNOCKING SOUND EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 171,580.
NHTSA ODI #10861329
112,000 miles · Jun 10, 2015
Engine
TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING AT 35 MPH, A VERY LOUD NOISE EMITTED FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE RESULTS OF THE DIAGNOSTIC WERE UNKNOWN, BUT THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE…
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TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING AT 35 MPH, A VERY LOUD NOISE EMITTED FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE RESULTS OF THE DIAGNOSTIC WERE UNKNOWN, BUT THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. MA 10/14 UPDATED 10/19/2017*CN
NHTSA ODI #10724619
147,000 miles · Mar 17, 2015
Engine
TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. ADDITIONALLY, AN UNUSUAL BURNING ODOR EMITTED INSIDE THE VEHICLE. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD FOR A FEW MOMENTS WHERE THE…
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TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. ADDITIONALLY, AN UNUSUAL BURNING ODOR EMITTED INSIDE THE VEHICLE. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD FOR A FEW MOMENTS WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING THE VEHICLE, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FROM THE RESIDENCE. THE MECHANIC DISCOVERED THAT A BOLT FRACTURED AND THE FRAGMENTS REMAINED IN THE ENGINE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
NHTSA ODI #10694840
182,000 miles · Oct 2, 2014
EngineService Brakes
I WAS APPROACHING A STOP LIGHT AND ALL OF A SUDDEN THE ENGINE STARTED TO ACCELERATE; THIS HAS NEVER HAPPENED BEFORE. I PRESSED ON THE BRAKE AS HARD AS I COULD BUT THE BRAKE WOULDN'T GO ALL THE WAY DOWN AND IT WAS VERY STIFF. SINCE I WAS GOING SLOW I WAS ABLE TO GET THE CAR TO STOP BUT THE ENGINE WAS REVVING AS IF I HAD THE GAS…
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I WAS APPROACHING A STOP LIGHT AND ALL OF A SUDDEN THE ENGINE STARTED TO ACCELERATE; THIS HAS NEVER HAPPENED BEFORE. I PRESSED ON THE BRAKE AS HARD AS I COULD BUT THE BRAKE WOULDN'T GO ALL THE WAY DOWN AND IT WAS VERY STIFF. SINCE I WAS GOING SLOW I WAS ABLE TO GET THE CAR TO STOP BUT THE ENGINE WAS REVVING AS IF I HAD THE GAS PEDAL TO THE FLOOR. I DECIDED TO PUT THE CAR IN NEUTRAL SO IT WOULDN'T ACCELERATE WHILE I WAS AT THE STOP LIGHT (THE WHOLE TIME THE ENGINE IS REVVING TO ITS MAX AND THE BRAKE WAS STIFF; I ALSO USED THE HAND BRAKE. WHEN THE LIGHT TURNED RED I PLACED THE CAR IN DRIVE SINCE I HAD TO MOVE AND THE CAR WANTED TO TAKE OFF SO I KEPT MY FOOT PLANTED ON THE BRAKE THIS WAS AT FULL STRENGTH. I WAS ABLE TO GET THE CAR INTO A PARKING LOT AND THEN HOME AN HOUR LATER. I WAS DRIVING THE CAR LOCALLY SO I WAS ABOUT ONE MILE FROM HOME. I HAVE NEVER SEEN A CAR DO THIS IN MY LIFE. I DID CALL TOYOTA ABOUT IT AND THEY SAID IT WASN'T SUDDEN ACCELERATION AND SAID WHAT DO YOU WANT FROM TOYOTA WHICH I THOUGHT WAS EXTREMELY RUDE. I FEEL IF I WAS GOING FASTER SAY ON THE HIGHWAY I WOULD HAVE LOST CONTROL OF THE VEHICLE. *TR
NHTSA ODI #10640815
16,600 miles · Mar 2, 2014
Engine
I HAVE RECEIVED SEVERAL DIFFERENT RECALL NOTICES FROM TOYOTA REGARDING THIS VEHICLE. I HAVE ALSO HAD SEVERAL PROBLEMS WITH THE VEHICLE SINCE PURCHASING IT. IT IS CURRENTLY NOT RUNNING AT ALL AND IMMEDIATELY AFTER I PAID THE VEHICLE OFF, THINGS LIKE DOOR HANDLES AND INTERIOR FIXTURES BEGAN BREAKING OFF. I WORK FULL TIME AND HAV…
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I HAVE RECEIVED SEVERAL DIFFERENT RECALL NOTICES FROM TOYOTA REGARDING THIS VEHICLE. I HAVE ALSO HAD SEVERAL PROBLEMS WITH THE VEHICLE SINCE PURCHASING IT. IT IS CURRENTLY NOT RUNNING AT ALL AND IMMEDIATELY AFTER I PAID THE VEHICLE OFF, THINGS LIKE DOOR HANDLES AND INTERIOR FIXTURES BEGAN BREAKING OFF. I WORK FULL TIME AND HAVE A VERY STRICT BUDGET WHICH DOES NOT ALLOW ME TO TAKE TIME OFF OF WORK TO HAVE TO TAKE MY CAR TO THE DEALERSHIP WITH EVERY RECALL NOTICE I HAVE RECEIVED. I JUST WANT MY MONEY BACK. I PAID MORE THAN THREE TIMES THE VEHICLE BLUE BOOK VALUE BUT I BELIEVE IT IS STILL POSSIBLY WORTH $3500.00. YOUR HELP WOULD BE GREATLY APPRECIATED IN TRYING TO FACILITATE A DEAL WITH TOYOTA WHEREIN THEY PAY ME THE $3500 AND TAKE THE VEHICLE BACK. I WOULD BE SATISFIED WITH THAT AND WILL NOT CONTACT AN ATTORNEY UNTIL I GET A RESPONSE REGARDING THIS REQUEST. THANK YOU VERY MUCH AND GOD BLESS. *TR
NHTSA ODI #10566685
34,000 miles · Jan 23, 2014
EngineVehicle Speed Control
I WAS EXITING ON A RAMP FROM THE HIGHWAY. I STOPPED THE CAR BEFORE COMING OFF THE RAMP ON AN INCLINE WHEN THE ENGINE SUDDENLY REVVED UP WITH MY FOOT ON THE BRAKE. I IMMEDIATELY PUT THE SHIFTER IN NEUTRAL AND IT RETURNED TO NORMAL RPMS. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED IN THREE WEEKS. *TR
TOYOTA IS RECALLING 662,178 MY 2003-2004 COROLLA, COROLLA MATRIX AND PONTIAC VIBE VEHICLES EQUIPPED WITH POWER WINDOWS. THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS MAY LOOSEN AND COME OFF, CAUSING THE DOOR GLASS TO SEPARATE FROM THE WINDOW REGULATOR. DUE TO THE COMPONENTS BECOMING LOOSE AND POSSIBLY RATTLING, AN ABNORMAL NOISE MAY BE HEARD FROM THE DRIVER AND /OR FRONT PASSENGER DOOR WHEN OPERATING THE POWER WINDOWS.
Consequence & remedy
Consequence: THE DOOR GLASS MAY SEPARATE FROM THE WINDOW REGULATOR, BIND AND SHATTER DURING OPERATION OF THE POWER WINDOWS, CAUSING DRIVER DISTRACTION AND/OR INJURY.
Remedy: DEALERS WILL REPLACE THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS WITH NEWLY DESIGNED BOLTS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 16, 2008 TO TOYOTA OWNERS. THE RECALL BEGAN ON MAY 21, 2008, FOR PONTIAC OWNERS. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371 OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA08004 · Side Front Power Window Shatters
Opened Feb 5, 2008 · Closed May 1, 2008
Status: closed (inferred from source dates) · Visibility; Visibility:glass, Side/rear; Visibility:power Window Devices And Controls
FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.
Additional source detail variants (3)
Visibility:glass, Side/rear
FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.
Visibility:power Window Devices And Controls
FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.
Visibility
FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.
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