2005 Toyota Matrix

The contact owns a 2005 Toyota Matrix. The contact stated that the vehicle was serviced under an unknown recall however, the air bag warning light illuminated after the repair was made. The contact received notification of NHTSA Campaign Number: 19V627000 (Air Bags); however, the vehicle was not repaired, and the contact was informed that the failure was not related to the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000. Parts distribution disconnect.

TL* THE CONTACT OWNS A 2005 TOYOTA MATRIX. WHILE DRIVING 70 MPH, THE ENGINE COMPLETELY SHUT OFF. ALSO, THE ELECTRICAL SYSTEM SHUT OFF AND THE POWER STEERING STOPPED WORKING. PERRY MOTORS (310 S MAIN ST, BISHOP, CA 93514, (760) 872-4141) STATED THAT THERE WAS NO RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE DEALER BELIEVED THAT THE ENGINE CONTROL MODULE WAS THE SOURCE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST SINCE THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 155,000.

TAKATA RECALL I'VE BEEN TRYING TO GET HELP WITH THIS PROBLEM WITH TOYOTA FOR MONTHS WITH NOTHING BUT VERY GENERAL RESPONSES, NONE OF WHICH, ADDRESS MY ISSUE, EXPLAIN TOYOTA'S POSITION, AND NEGLIGENCE, OR ANSWER MY QUESTIONS. I'M GOING TO ASK YOU TO GET ALL THE DETAILS FROM THE PRIOR COMPLAINTS I'VE SENT OVER THE LAST TWO MONTHS. PLEASE REVIEW AND ADVISE ASAP. THANK YOU, (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL* THE CONTACT OWNS A 2005 TOYOTA MATRIX. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT AFTER IT WAS REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER (JAY WOLFE TOYOTA, PRAIRIE VIEW RD, KANSAS CITY, MO, 816-788-6877) WHERE THE RECALL REPAIR WAS COMPLETED. THE TECHNICIAN STATED THAT NOTHING COULD BE DONE ABOUT THE AIR BAG INDICATOR ILLUMINATING. THE CONTACT DID NOT REMEMBER IF THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2005 TOYOTA MATRIX. WHILE DRIVING VARIOUS HIGH SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE COMPLETELY LOST POWER ON THREE OCCASIONS. THE CONTACT COASTED THE VEHICLE TO THE RIGHT SIDE OF THE ROAD. THE CONTACT WAS ABLE TO RESTART THE VEHICLE OVER A PERIOD OF 15-20 MINUTES ON EACH OCCASION. WARRENS AUTO REPAIR IN BISHOP, CALIFORNIA WAS MADE AWARE OF THE ISSUE, BUT COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 152,000.

TL* THE CONTACT OWNS A 2005 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL AS THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, BUT THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V384000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

SPIRAL CABLE ASSEMBLY WITH ELECTRICAL CONNECTIONS DAMAGED. AIRBAG LIGHT STAYS ON WHEN THE STEERING WHEEL IS TURNED. A RECALL FOR 2009-2010 MATRIX IS IN EFFECT (HTTP://WWW.AUTONEWS.COM/ARTICLE/20140409/COPY01/304099971/TOYOTA-RECALLS-MORE-THAN-6-MILLION-VEHICLES) BUT 2005 MATRIX AND OTHER YEARS ARE ACTUALLY ALSO AFFECTED BY THESE DEFECT. A RECALL FOR 2005 MATRIX TO REPLACE AIRBAG MODULE IS ANNOUNCED BY TOYOTA BUT NOT FOR DAMAGED SPIRAL CABLE ASSEMBLY WHICH SHOULD BE RELATED TO THE AIRBAG MODULE DEFECT AS THE AIRBAG MODULE IS ATTACHED TO THE SPIRAL CABLE ASSEMBLY