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2003 Toyota Matrix

Owner reports · Recalls · Investigations

More warning signs than most Matrix years

Owner complaints for the 2003 Toyota Matrix are substantially higher than the model-year median of 70.5.

About this comparison →

When problems were reported

Mileage at the reported incident

170 reports with mileage · 98 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

19 crash reports3 fire reports13 injury reports

Power Train complaints

83 reports
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64,000 miles · Mar 21, 2008
Power Train

2003 TOYOTA MATRIX, 64000 MILES AND THE TRANSMISSION WENT OUT, BOUGHT IT USED 10/2007 CERTIFIED TOYOTA AND THANK GOODNESS WE BOUGHT THE EXTENDED WARRANTY. JUST TOOK IT INTO THE DEALER AND THEY STATED THE TRANSMISSION FLUID WAS DIRTY AND HAD METAL SHAVINGS IN PAN ALSO HYDRAULIC WENT OUT AND HAD A FAULTY SENSOR IN TRANS AXLE. DEAL…

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2003 TOYOTA MATRIX, 64000 MILES AND THE TRANSMISSION WENT OUT, BOUGHT IT USED 10/2007 CERTIFIED TOYOTA AND THANK GOODNESS WE BOUGHT THE EXTENDED WARRANTY. JUST TOOK IT INTO THE DEALER AND THEY STATED THE TRANSMISSION FLUID WAS DIRTY AND HAD METAL SHAVINGS IN PAN ALSO HYDRAULIC WENT OUT AND HAD A FAULTY SENSOR IN TRANS AXLE. DEALER WILL REPLACE IT BUT THANK GOODNESS WE HAD THE EXTENDED WARRANTY AND WILL WE HAVE THE SAME PROBLEM WITH THE REPLACEMENT???? WE PURCHASED THIS CAR FOR OUR DAUGHTER BECAUSE TOYOTA IS SUPPOSE TO BE RELIABLE, BUT WE HAVE NEVER HAD A TRANSMISSION GO OUT IN ANY OF OUR OTHER CARS AND WE USUALLY KEEP THEM FOR 10 YEARS..... *TR

NHTSA ODI #10221932

72,900 miles · Mar 13, 2008
Power Train

TRANSMISSION COMPLETELY RUINED AT 72,000 MILES 5 SPEED MANUAL TOYOTA MATRIX 2003. *TR

NHTSA ODI #10221108

Mileage unknown · Mar 12, 2008
Power Train

I BOUGHT A USED 2003 MATRIX IN MAY OF 2007. IN NOVEMBER (90K MILES), I STARTED NOTICING THAT THE TRANSMISSION WAS SLIPPING. WHEN I TOOK IT TO THE DEALER WHERE I BOUGHT IT, THEY SAID THAT I NEEDED A NEW CLUTCH ($1200). I WAS SHOCKED BECAUSE I HAVE DRIVEN STICK SHIFTS FOR OVER 15 YEARS NOW & HAVE NEVER HAD TO REPLACE A CLUTCH. …

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I BOUGHT A USED 2003 MATRIX IN MAY OF 2007. IN NOVEMBER (90K MILES), I STARTED NOTICING THAT THE TRANSMISSION WAS SLIPPING. WHEN I TOOK IT TO THE DEALER WHERE I BOUGHT IT, THEY SAID THAT I NEEDED A NEW CLUTCH ($1200). I WAS SHOCKED BECAUSE I HAVE DRIVEN STICK SHIFTS FOR OVER 15 YEARS NOW & HAVE NEVER HAD TO REPLACE A CLUTCH. FOUND ANOTHER MECHANIC TO INSTALL THE NEW CLUTCH FOR $800. HE INFORMED ME THAT THIS IS NOT THE FIRST TIME THE CLUTCH HAD BEEN REPLACED IN THIS CAR. APPARENTLY THE CLUTCH IN THE 2003 MATRIX IS MADE TO BURN OUT EVERY 50K MILES! TOYOTAS ARE SUPPOSED TO HAVE A BETTER REPUTATION THAN THIS !@#$%! *TR

NHTSA ODI #10220920

70,000 miles · Jan 22, 2008
Power Train

I HAVE A 2002/03 TOYOTA MATRIX THAT HAD THE TRANSMISSION REPLACED AT 70K MILES. IT WAS COVERED UNDER WARRANTY. THE CAR HAS 130K MILES NOW AND I AM BEING TOLD THE BEARING IN THE TRANSMISSION IS BAD. *TR

NHTSA ODI #10215648

61,200 miles · Jan 22, 2008
Power Train

MANUAL TRANSMISSION BEARING FAILURE AT APPROXIMATELY 61,200 MILES. WARRANTY EXPIRED AT 60,000 MILES. TOYOTA WOULD MAKE NO ADJUSTMENT. *TR

NHTSA ODI #10215636

80,000 miles · Jan 18, 2008
Power Train

WAS TRAVELING FROM ILLINOIS TO COLORADO, TRANSMISSION BEGAN FAILING, GRINDING. MADE IT TO COLORADO, HAD TO HAVE ENTIRE TRANSMISSION REPLACED AROUND ($4300, OUT OF WARRANTY). NO HELP FROM TOYOTA. TOYOTA TRANSMISSION FAILURE AT 80,000 MILES? C'MON, WHAT'S UP WITH THAT? *TR

NHTSA ODI #10215375

50,650 miles · Nov 6, 2007
Power Train

MAIN BEARING IN THE MANUAL TRANSMISSION FAILED. NEEDED NEW TRANSMISSION AND CLUTCH. TOYOTA CANADA AND MY DEALER COVERED 60% OF COST 5MTH PAST WARRANTY. *TR

NHTSA ODI #10208057

75,000 miles · Aug 20, 2007
Power Train

I OWN A 2003 TOYOTA MATRIX 5-SPEED WITH 75K MILES ON IT. SERVICED EVERY 5K MILES BY THE DEALERSHIP UNTIL 60K, AND HAS HAD REGULAR OIL CHANGES AND ALL MANUFACTURE SUGGESTED MAINTENANCE. PURCHASED NEW BY ME FROM TOYOTA & SCION OF LAKE CITY IN SEATTLE. ON 6/17/2007, I WAS DRIVING ON STATE ROUTE 520 THROUGH EAST KING COUNTY (DIVI…

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I OWN A 2003 TOYOTA MATRIX 5-SPEED WITH 75K MILES ON IT. SERVICED EVERY 5K MILES BY THE DEALERSHIP UNTIL 60K, AND HAS HAD REGULAR OIL CHANGES AND ALL MANUFACTURE SUGGESTED MAINTENANCE. PURCHASED NEW BY ME FROM TOYOTA & SCION OF LAKE CITY IN SEATTLE. ON 6/17/2007, I WAS DRIVING ON STATE ROUTE 520 THROUGH EAST KING COUNTY (DIVIDED, LIMITED ACCESS HIGHWAY). THE CAR SUDDENLY BEGAN MAKING A LOUD HIGH-PITCHED NOISE, THEN LURCHED TO A SUDDEN STOP. I WAS ABLE TO PULL OFF THE HIGHWAY BUT IF I HADN'T BEEN RIGHT NEXT TO THE EXIT WHEN THE NOISE STARTED, I WOULD HAVE FROZEN IN A LANE OF TRAFFIC MOVING AT 60 MPH. I HAD LITERALLY 90 SECONDS TO DEAL WITH THE SUDDEN LOSS OF THE DRIVE TRAIN, AND ABSOLUTELY NO ADVANCE WARNING TO ANY IMPENDING MECHANICAL FAILURE. CURRENTLY, TOYOTA IS REVIEWING WHETHER THEY WILL EXTEND THE POWER TRAIN WARRANTY (60K/5YEAR) TO COVER MY CAR. *TR

NHTSA ODI #10200197

Mileage unknown · Aug 20, 2007
Power Train

CLUTCH FAILED WITHIN THE 36 THOUSAND WARRANTY PERIOD. DEALER AND TOYOTA SAY THAT IT IS A WEAR ITEM AND NOT COVERED. MANY OF THE SAME REPORTS OF OWNERS WITH SAME VEHICLE AND SAME ISSUE. *TR

NHTSA ODI #10200082

3,500 miles · Apr 11, 2007
Power Train

CLUTCH ON THE 2003 TOYOTA MATRIX XRS SMOKES AND SLIPS AND HAS SINCE 3500 MILES. *AK

NHTSA ODI #10187534

Official recalls

1

08V162000 · Visibility:glass, Side/rear

Apr 10, 2008

TOYOTA IS RECALLING 662,178 MY 2003-2004 COROLLA, COROLLA MATRIX AND PONTIAC VIBE VEHICLES EQUIPPED WITH POWER WINDOWS. THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS MAY LOOSEN AND COME OFF, CAUSING THE DOOR GLASS TO SEPARATE FROM THE WINDOW REGULATOR. DUE TO THE COMPONENTS BECOMING LOOSE AND POSSIBLY RATTLING, AN ABNORMAL NOISE MAY BE HEARD FROM THE DRIVER AND /OR FRONT PASSENGER DOOR WHEN OPERATING THE POWER WINDOWS.

Consequence & remedy

Consequence: THE DOOR GLASS MAY SEPARATE FROM THE WINDOW REGULATOR, BIND AND SHATTER DURING OPERATION OF THE POWER WINDOWS, CAUSING DRIVER DISTRACTION AND/OR INJURY.

Remedy: DEALERS WILL REPLACE THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS WITH NEWLY DESIGNED BOLTS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 16, 2008 TO TOYOTA OWNERS. THE RECALL BEGAN ON MAY 21, 2008, FOR PONTIAC OWNERS. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371 OR PONTIAC AT 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA08004 · Side Front Power Window Shatters

Opened Feb 5, 2008 · Closed May 1, 2008

Status: closed (inferred from source dates) · Visibility; Visibility:glass, Side/rear; Visibility:power Window Devices And Controls

FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.

Additional source detail variants (3)

Visibility:glass, Side/rear

FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.

Visibility:power Window Devices And Controls

FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.

Visibility

FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.