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2019 Toyota Highlander

Owner reports · Recalls · Investigations

More warning signs than most Highlander years

Owner complaints for the 2019 Toyota Highlander are substantially higher than the model-year median of 186.5.

About this comparison →

When problems were reported

Mileage at the reported incident

140 reports with mileage · 340 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 194 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 86 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

22 crash reports1 fire reports12 injury reports

What owners actually said

480 reports
4,000 miles · Apr 28, 2020
Fuel/propulsion System

TL* TAKATA RECALL. THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT S…

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TL* TAKATA RECALL. THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE, HAPPENED AT A PARKING LOT. THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PETERSON TOYOTA (9101 W FAIRVIEW AVE, BOISE, ID 83704 35816), HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER CONFIRMED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,000. *BF CONSUMER STATED MANUFACTURER COULD NOT HELP AND FOR THE CONSUMER TO KEEP CONTACTING THE DEALER. RENTAL CAR WAS OFFERED.*JB

NHTSA ODI #11322568

Mileage unknown · Apr 28, 2020
Fuel/propulsion System

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING THROUGH A PARKING LOT AT 10 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO PETERSON TOYOTA (9101 W FAIRVIEW AVE, BOISE, ID 83704) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT …

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TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING THROUGH A PARKING LOT AT 10 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO PETERSON TOYOTA (9101 W FAIRVIEW AVE, BOISE, ID 83704) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE SAME DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT COULD NOT DO ANYTHING AND TOLD THE CONSUMER TO WORK WITH THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED WHEN BACKING OUT OF THE DRIVEWAY CAR JERKED AND ALMOST HIT THE ANOTHER CAR BEHIND HIM.*JB

NHTSA ODI #11322563

7,000 miles · Apr 28, 2020
Engine

I RECEIVED A RECALL ALERT EARLY IN THE YEAR. THERE IS NOT YET A FIX FOR THE LOW-PRESSURE FUEL PUMP. I HAVE DRIVEN THE CAR ONLY A FEW MILES SINCE THE NOTICE AND THE DESCRIPTION OF THE POSSIBLE FAILURE. I DRIVE I-68 IN MARYLAND, MUCH OF IT WITH 3 LANES AND ALL UP AND DOWN MOUNTAINS. A FAILURE ON THIS HIGHWAY WOULD BE VERY SER…

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I RECEIVED A RECALL ALERT EARLY IN THE YEAR. THERE IS NOT YET A FIX FOR THE LOW-PRESSURE FUEL PUMP. I HAVE DRIVEN THE CAR ONLY A FEW MILES SINCE THE NOTICE AND THE DESCRIPTION OF THE POSSIBLE FAILURE. I DRIVE I-68 IN MARYLAND, MUCH OF IT WITH 3 LANES AND ALL UP AND DOWN MOUNTAINS. A FAILURE ON THIS HIGHWAY WOULD BE VERY SERIOUS, QUITE LIKELY FATAL. A FAILURE WOULD MEAN THAT THE CAR WOULD STALL AND NOT RESTART. SPEED LIMIT IS 70MPH--LIFE-THREATENING IF THE CAR WERE TO BE IN THE CENTER LANE GOING UPHILL. THE CAR WOULD HAVE TO BE DRIFTED BACKWARD DOWNHILL TO REMOVE IT FROM THE ROADWAY. THIS IS THE END OF APRIL. THIS IS AN UNACCEPTABLY LONG TIME TO BE WITHOUT SAFE USE OF THE CAR. I EXPECT MONETARY COMPENSATION AS WELL AS EXTENDED WARRANTY FOR LOST MONTHS OF INCONVENIENCE, FEAR AND LOST USAGE OF THE VEHICLE. WE WERE OFFERED AN ALTERNATE SMALLER CAR WHICH WOULD BE INADEQUATE FOR OUR NEEDS. ACCEPTING THE SUBSTITUTE WOULD REQUIRE THAT WE TURN OUR CAR OVER TO THE DEALER WHERE IT WOULD SIT ON A LOT EXPOSED TO THE ELEMENTS. THIS IS UNACCEPTABLE. IF THE DEALER WOULD PROVIDE A SATISFACTORY SUBSTITUTE, OUR STIPULATION WOULD BE THAT THE TOYOTA HIGHLANDER REMAIN AT OUR HOME WHERE IT IS GARAGED.

NHTSA ODI #11322558

Mileage unknown · Apr 27, 2020
Fuel/propulsion System

WE PURCHASED THIS VEHICLE NEW IN MAY, 2019. WITHIN A FEW WEEKS, WE NOTICED A PROBLEM WITH IT STALLING OUT MOMENTARILY WHEN TURNING AT INTERSECTIONS OR IDLING AT LIGHTS. WITHIN 4-5 SECONDS, YOU COULD FEEL IT FINALLY PICK UP FUEL AND GO. IT GIVES YOU A VERY SCARY FEELING TO THINK YOU CAN'T KEEP MOVING ALONG WITH THE TRAFFIC, ES…

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WE PURCHASED THIS VEHICLE NEW IN MAY, 2019. WITHIN A FEW WEEKS, WE NOTICED A PROBLEM WITH IT STALLING OUT MOMENTARILY WHEN TURNING AT INTERSECTIONS OR IDLING AT LIGHTS. WITHIN 4-5 SECONDS, YOU COULD FEEL IT FINALLY PICK UP FUEL AND GO. IT GIVES YOU A VERY SCARY FEELING TO THINK YOU CAN'T KEEP MOVING ALONG WITH THE TRAFFIC, ESPECIALLY WHEN OUR GRANDCHILDREN ARE IN THE BACK SEAT. WE RETURNED THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS A RECALL FOR THE FUEL PUMP AND WE WOULD NEED TO LEAVE IT THERE FOR REPAIR. THEY PUT US IN A RENTAL DODGE DURANGO, WHICH IS FINE, BUT THAT'S NOT THE VEHICLE WE WANTED WHEN WE PURCHASED OUR HIGHLANDER. THIS WAS OVER A MONTH AGO AND WHEN WE CONTACT THE SERVICE DEPARTMENT ARE JUST TOLD THAT THERE IS STILL NO FIX IN SIGHT. WE THINK IT'S BEEN LONG ENOUGH FOR SOMETHING TO HAVE BEEN DONE. OUR WARRANTY IS EXPIRING WHILE IT SETS ON THE DEALER'S LOT IN THE HOT FLORIDA SUNSHINE. IT WAS ALWAYS GARAGED WHILE IN OUR CARE.

NHTSA ODI #11322340

5,000 miles · Apr 26, 2020
Fuel/propulsion System

THERE WAS A RECALL FOR THIS VEHICLE ON JANUARY 13, 2020. IT IS NOW APRIL 26,2020 AND THERE IS NO REMEDY FOR THE ISSUES WHICH CAN RESULT IN A DEADLY CRASH. THE VEHICLE MAY STALL WHILE DRIVING AND THE STEERING WHEEL WILL LOCK. THE VEHICLE IS EQUIPPED WITH A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING CAUSING THE VEHICLE TO STA…

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THERE WAS A RECALL FOR THIS VEHICLE ON JANUARY 13, 2020. IT IS NOW APRIL 26,2020 AND THERE IS NO REMEDY FOR THE ISSUES WHICH CAN RESULT IN A DEADLY CRASH. THE VEHICLE MAY STALL WHILE DRIVING AND THE STEERING WHEEL WILL LOCK. THE VEHICLE IS EQUIPPED WITH A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING CAUSING THE VEHICLE TO STALL AND BE UNABLE TO BE RESTARTED. IT IS RIDICULOUS AND UNACCEPTABLE THAT WE PURCHASED A BRAND NEW, SUPPOSEDLY SAFE CAR, THAT NOW IS A DEATH TRAP. TOYOTA HAS FAILED TO PROVIDE A REMEDY FOR THE DEFECT WITHIN A REASONABLE TIME.

NHTSA ODI #11322271

1,000 miles · Apr 17, 2020
EngineFuel/propulsion SystemPower Train

I OWN A 2019 TOYOTA HIGHLANDER, IT HAS STALLED SEVERAL TIMES DURING BUSY COMMUTE TO OR FROM WORK. I AM SO SCARED TO DRIVE THIS VEHICLE, THAT I REFUSE TO DRIVE IT TO ANY DESTINATION LONGER THAN 50 MILES. I NEED THIS CAR REPLACED, I HAVE THREE YOUNG CHILDREN, AND I PAYING FOR AN UNSAFE, UNRELIABLE CAR. I WOULD LIKE FOR TOYOTA TO R…

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I OWN A 2019 TOYOTA HIGHLANDER, IT HAS STALLED SEVERAL TIMES DURING BUSY COMMUTE TO OR FROM WORK. I AM SO SCARED TO DRIVE THIS VEHICLE, THAT I REFUSE TO DRIVE IT TO ANY DESTINATION LONGER THAN 50 MILES. I NEED THIS CAR REPLACED, I HAVE THREE YOUNG CHILDREN, AND I PAYING FOR AN UNSAFE, UNRELIABLE CAR. I WOULD LIKE FOR TOYOTA TO REPLACE THIS VEHICLE.

NHTSA ODI #11321447

1,230 miles · Apr 17, 2020
Steering

2019 TOYOTA HIGHLANDER XLE. AT 1230 MILES EPS FAILURE WARNING LIGHT CAME ON. THE STEERING WHEEL WILL NOT TURN. VEHICLE WAS TOWED TO TOYOTA UNIVERSE IN NEW JERSEY. RECALIBRATED THE COMPUTER. THE NEXT DAY THE PROBLEM OCCURRED AGAIN. I WAS PULLING OUT OF MY GARAGE. WHEN I PUT THE VEHICLE IN DRIVE THE WARNING DISPLAYED AND…

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2019 TOYOTA HIGHLANDER XLE. AT 1230 MILES EPS FAILURE WARNING LIGHT CAME ON. THE STEERING WHEEL WILL NOT TURN. VEHICLE WAS TOWED TO TOYOTA UNIVERSE IN NEW JERSEY. RECALIBRATED THE COMPUTER. THE NEXT DAY THE PROBLEM OCCURRED AGAIN. I WAS PULLING OUT OF MY GARAGE. WHEN I PUT THE VEHICLE IN DRIVE THE WARNING DISPLAYED AND STEERING WHEEL WOULD NOT TURN. *TR

NHTSA ODI #11321373

Mileage unknown · Apr 15, 2020
Fuel/propulsion System

THERE HAS BEEN NO ACCIDENT HOWEVER I AM STILL WAITING FOR THE RECALL TO BE REMEDIED IN A TIMELY MANNER RECALL WAS APPARENT JAN 13,2020 THERE IS A POTENTIAL FOR LOSS OF LIFE IF MY VEHICLE SHOULD BE OPERATING AT A HIGH LEGAL SPEED LIMIT AND SUDDENLY STOP BECAUSE OF AN INADEQUATE FUEL PUMP. THIS DELAY IS NOT ACCEPTABLE. I PURCHASE…

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THERE HAS BEEN NO ACCIDENT HOWEVER I AM STILL WAITING FOR THE RECALL TO BE REMEDIED IN A TIMELY MANNER RECALL WAS APPARENT JAN 13,2020 THERE IS A POTENTIAL FOR LOSS OF LIFE IF MY VEHICLE SHOULD BE OPERATING AT A HIGH LEGAL SPEED LIMIT AND SUDDENLY STOP BECAUSE OF AN INADEQUATE FUEL PUMP. THIS DELAY IS NOT ACCEPTABLE. I PURCHASED A BRAND NEW AUTO AND IT SHOULD BE FULLY OPERATIONAL AS I RELY ON IT TO GET ME TO AND FROM WORK AND DAILY LIFE ACTIVITIES.

NHTSA ODI #11321252

Mileage unknown · Apr 11, 2020
Fuel System, Gasoline

I BOUGHT THIS TOYOTA HIGHLANDER XLE AWD A MONTH AGO AND WAS NEVER TOLD THERE WAS A RECALL OUTSTANDING. I AM TOLD THERE IS NO FIX AFTER 4 MONTHS AND THEY DON'T KNOW WHEN THERE WILL BE ONE. THIS CAR CAN STOP SUDDENLY AT HIGH SPEED AND IS NOW A DEATH TRAP FOR ME. THIS IS UNACCEPTABLE AND VERY DANGEROUS. WHAT IS BEING DONE ABOUT THI…

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I BOUGHT THIS TOYOTA HIGHLANDER XLE AWD A MONTH AGO AND WAS NEVER TOLD THERE WAS A RECALL OUTSTANDING. I AM TOLD THERE IS NO FIX AFTER 4 MONTHS AND THEY DON'T KNOW WHEN THERE WILL BE ONE. THIS CAR CAN STOP SUDDENLY AT HIGH SPEED AND IS NOW A DEATH TRAP FOR ME. THIS IS UNACCEPTABLE AND VERY DANGEROUS. WHAT IS BEING DONE ABOUT THIS???? *TR

NHTSA ODI #11320865

32 miles · Apr 2, 2020
Fuel/propulsion System

THGE RECALL DOES NOT HAVE A FIX. IT IS DANGEROUS AND DRIVING THIS VEHICLE GREATLY INCREASES THE RISK OF A CRASH.IT HAS BEEN IN THIS CONDITION FOR QUITE SOME TIME, I AM AFRAID TO USE MY 2019 TOYOTA HIGHLANDE. TOYOTA CANNOT PROVIDE A DATE FOR A "FIX" THEY NEED TO BUY MY CAR BACK. APPRENTLY THIS CONDITION WAS ON GOING SINCE I BOU…

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THGE RECALL DOES NOT HAVE A FIX. IT IS DANGEROUS AND DRIVING THIS VEHICLE GREATLY INCREASES THE RISK OF A CRASH.IT HAS BEEN IN THIS CONDITION FOR QUITE SOME TIME, I AM AFRAID TO USE MY 2019 TOYOTA HIGHLANDE. TOYOTA CANNOT PROVIDE A DATE FOR A "FIX" THEY NEED TO BUY MY CAR BACK. APPRENTLY THIS CONDITION WAS ON GOING SINCE I BOUGHT THE VEHICLE.HOWEVER,WAS NOT DISCOVERED UNTIL SEVERAL MONTHS AGO.

NHTSA ODI #11320070

Official recalls

3

20V682000 · Fuel System, Gasoline:delivery:fuel Pump

Nov 4, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

20V012000 · Fuel System, Gasoline:delivery:fuel Pump

Jan 13, 2020

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

19V244000 · Equipment:other:labels

Mar 27, 2019

Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.

Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.