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2019 Toyota Highlander

Owner reports · Recalls · Investigations

More warning signs than most Highlander years

Owner complaints for the 2019 Toyota Highlander are substantially higher than the model-year median of 186.5.

About this comparison →

When problems were reported

Mileage at the reported incident

140 reports with mileage · 340 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 194 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 86 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

22 crash reports1 fire reports12 injury reports

What owners actually said

480 reports
30 miles · Mar 31, 2020
Fuel/propulsion System

I BOUGHT THIS 2019 HIGHLANDER 2 MONTHS AGO AND THE CHECK ENGINE LIGHT CAME ON-THE FUEL INJECTOR WAS BURNT UP, REPLACED IT, NOT EVEN 24 HOURS LATER THE CAR WAS POURING GAS AND CHECK ENGINE LIGHT BACK ON..IT BARELY HAS 30,000 MILES ON IT. I WILL NEVER BUY A TOYOTA AGAIN. WE ARE STUCK WITH THIS CAR AND IT'S A TICKING TIME BOMB WITH…

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I BOUGHT THIS 2019 HIGHLANDER 2 MONTHS AGO AND THE CHECK ENGINE LIGHT CAME ON-THE FUEL INJECTOR WAS BURNT UP, REPLACED IT, NOT EVEN 24 HOURS LATER THE CAR WAS POURING GAS AND CHECK ENGINE LIGHT BACK ON..IT BARELY HAS 30,000 MILES ON IT. I WILL NEVER BUY A TOYOTA AGAIN. WE ARE STUCK WITH THIS CAR AND IT'S A TICKING TIME BOMB WITH AN OPEN RECALL WE WERE NOT INFORMED OF THAT IS VERY DANGEROUS, IT WENT INTO LOW ENGINE POWER AND STALLED IN THE MIDDLE OF A VERY BUSY STREET AND ALMOST CAUSED ME A WRECK.

NHTSA ODI #11319882

Mileage unknown · Mar 17, 2020
Fuel/propulsion System

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT LEXU…

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TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT LEXUS OF TACOMA AT FIFE LOCATED AT (1708 40TH AVE CT E, FIFE, WA 98424), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI #11318501

Mileage unknown · Mar 12, 2020
Fuel/propulsion SystemUnknown Or Other

THERE HAS BEEN A RECALL ISSUED ON THIS VEHICLE FROM 13 JAN 2020. THERE IS NO REMEDY YET. THE ISSUE HAS TO DO WITH THE FUEL PUMP MALFUNCTIONING, WHICH CAN LEAD TO LOSS OF POWER AND INCREASED RISK OF ACCIDENTS. HAVING BEEN IN A VEHICLE BEFORE WITH LOSS OF POWER IN RUSH HOUR TRAFFIC, I'M UNLIKELY TO WALK AWAY FROM THE SAME TYPE OF …

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THERE HAS BEEN A RECALL ISSUED ON THIS VEHICLE FROM 13 JAN 2020. THERE IS NO REMEDY YET. THE ISSUE HAS TO DO WITH THE FUEL PUMP MALFUNCTIONING, WHICH CAN LEAD TO LOSS OF POWER AND INCREASED RISK OF ACCIDENTS. HAVING BEEN IN A VEHICLE BEFORE WITH LOSS OF POWER IN RUSH HOUR TRAFFIC, I'M UNLIKELY TO WALK AWAY FROM THE SAME TYPE OF MALFUNCTION IF IT WERE TO HAPPEN AGAIN. I CAN'T DRIVE MY VEHICLE WITH ANY CONFIDENCE IT WILL BE SAFE. IT'S BEEN 2 MONTHS AND NO REMEDY IS YET AVAILABLE. THIS IS RIDICULOUS.

NHTSA ODI #11317671

Mileage unknown · Mar 10, 2020
Fuel/propulsion System

RECEIVED NOTICE FROM TOYOTA, VEHICLE MAY STALL WHILE DRIVING INCREASING THE RISK OF A CRASH..IAM AFRAID TO DRIVE THIS ON A HIGHWAY, ARE THEY SUPPOSE TO GIVE YOU A LOANER? NO ACCIDENTS YET

NHTSA ODI #11317214

4,200 miles · Mar 4, 2020
Electrical SystemEngineFuel/propulsion System

VEHICLE INTERMITTENTLY CHUGS AND STALLS AT LOW SPEEDS. WHICH RESULTS IN POOR FUEL MILEAGE. VEHICLE HAS ALSO STALLED 3 OTHER OCCASIONS WITHOUT CHUGGING AND NOT IN MOTION, ALL 3 TIMES WAS WHILE AT A STOP LIGHT OR WHILE ATTEMPTING TO TURN. LOOSES POWER WITHOUT ENGINE MIL LIGHT DEALERSHIP INDICATED THE HYBRID SYSTEM HAS OVERHEATED 4…

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VEHICLE INTERMITTENTLY CHUGS AND STALLS AT LOW SPEEDS. WHICH RESULTS IN POOR FUEL MILEAGE. VEHICLE HAS ALSO STALLED 3 OTHER OCCASIONS WITHOUT CHUGGING AND NOT IN MOTION, ALL 3 TIMES WAS WHILE AT A STOP LIGHT OR WHILE ATTEMPTING TO TURN. LOOSES POWER WITHOUT ENGINE MIL LIGHT DEALERSHIP INDICATED THE HYBRID SYSTEM HAS OVERHEATED 4 TIMES WITH NO ABILITY TO DUPLICATE. VEHICLE ALSO HAS HAD THE STEREO FLIP THROUGH NUMEROUS SCREENS WITHOUT BEING TOUCHED. AT ONE POINT WHEN IT STALLED THE VEHICLE STATED ' HYBRID SYSTEM INACTIVE ,PARK SAFELY', BUT IT WAS IN AN INTERSECTION. LUCKILY IT RESTARTED AND WAS ABLE TO MOVE BEFORE AN ACCIDENT OCCURRED.

NHTSA ODI #11316175

23,000 miles · Feb 27, 2020
EngineFuel/propulsion System

MY VEHICLE HAS BEEN RUMBLING AND THE CHECK ENGINE LIGHT ON. A DEALER TURNED IT OFF VIA RESET, BUT THE CAR IS STILL ACTING UP. WE JUST GOT A NOTICE FROM TOYOTA THAT THE VEHICLE IS AT RISK OF STALLING UNEXPECTEDLY AND WITH NO REMEDY FOR OVER A MONTH.

NHTSA ODI #11311812

5,000 miles · Feb 25, 2020
Fuel System, Gasoline

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). WHILE HIS WIFE WAS DRIVING 40-45 MPH THE VEHICLE STALED HOWEVER RESTARTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST COAST TOYOTA (3399 E WILLOW ST, LONG B…

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TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). WHILE HIS WIFE WAS DRIVING 40-45 MPH THE VEHICLE STALED HOWEVER RESTARTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST COAST TOYOTA (3399 E WILLOW ST, LONG BEACH, CA 90806 (562) 304-9422) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #11311372

5,000 miles · Feb 24, 2020
Structure

THE ERGONOMIC FAULTY DESIGN OF THE 2019 TOYOTA HIGHLANDER LIMITED PLATINUM CAUSES EXCESSIVE WIND NOISE COMING INTO THE CABIN WHEN DRIVING AT ANY SPEED. IT IS DISTRACTING AND ANNOYING. I WAS TOLD BY TOYOTA IT WAS A DESIGN FLAW WHICH THEY HAVE ATTEMPTED IN VAIN TO CORRECT WITH VARIOUS MINUTE TRIANGULAR ADDITIONS STRATEGICALLY ADDE…

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THE ERGONOMIC FAULTY DESIGN OF THE 2019 TOYOTA HIGHLANDER LIMITED PLATINUM CAUSES EXCESSIVE WIND NOISE COMING INTO THE CABIN WHEN DRIVING AT ANY SPEED. IT IS DISTRACTING AND ANNOYING. I WAS TOLD BY TOYOTA IT WAS A DESIGN FLAW WHICH THEY HAVE ATTEMPTED IN VAIN TO CORRECT WITH VARIOUS MINUTE TRIANGULAR ADDITIONS STRATEGICALLY ADDED TO POINTS OF CONCERN. AGAIN, IT DID NOT WORK!!

NHTSA ODI #11311235

4,000 miles · Feb 21, 2020
Fuel/propulsion System

TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS DESIGNED. TOYOTA OF BROOKFIELD 20655 W CAPITOL DR, BROOKFIELD, WI 53045, WAS CONTACTED BY PHONE AND IT WAS ACKN…

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TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS DESIGNED. TOYOTA OF BROOKFIELD 20655 W CAPITOL DR, BROOKFIELD, WI 53045, WAS CONTACTED BY PHONE AND IT WAS ACKNOWLEDGED THAT THERE WAS A DEFECT WITHIN THE VEHICLE. THE CONTACT WAS INFORMED TO RETURN THE VEHICLE TO THE DEALER AS SOON AS POSSIBLE TO BE DIAGNOSED. THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 20V120000 (FUEL SYSTEM, GASOLINE) FOR WHICH THE VIN WAS SUBJECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #11310656

2,300 miles · Feb 17, 2020
EngineFuel/propulsion System

WHEN ACCELERATING FROM A STOP, THE CAR ABRUPTLY LOST POWER AND IT FELT LIKE THE ENGINE WAS GOING TO STALL OUT COMPLETELY, BUT THEN THE CAR STARTED ACCELERATING AGAIN. THIS HAPPENED THREE TIME TODAY. IN TWO CASES I WAS NEEDING TO ACCELERATE BRISKLY AS I WAS EITHER CROSSING, OR ENTERING ONTO, A BUSY STREET WITH FAST TRAFFIC. IN…

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WHEN ACCELERATING FROM A STOP, THE CAR ABRUPTLY LOST POWER AND IT FELT LIKE THE ENGINE WAS GOING TO STALL OUT COMPLETELY, BUT THEN THE CAR STARTED ACCELERATING AGAIN. THIS HAPPENED THREE TIME TODAY. IN TWO CASES I WAS NEEDING TO ACCELERATE BRISKLY AS I WAS EITHER CROSSING, OR ENTERING ONTO, A BUSY STREET WITH FAST TRAFFIC. IN TWO CASES (IN BOTH CASES I WAS MAKING A RIGHT TURN FROM A STOP) THE RED EXCLAMATION POINT WARNING SIGN APPEARED BRIEFLY ON THE DASH BOARD UPPER SCREEN. ON THE THIRD OCCASION (I WAS ACCELERATING STRAIGHT AHEAD FROM A STOP), A RED WRITTEN MESSAGE APPEARED ON THE CENTER DASH BOARD SCREEN, BUT IT DISAPPEARED BEFORE I COULD READ IT.

NHTSA ODI #11309669

Official recalls

3

20V682000 · Fuel System, Gasoline:delivery:fuel Pump

Nov 4, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

20V012000 · Fuel System, Gasoline:delivery:fuel Pump

Jan 13, 2020

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

19V244000 · Equipment:other:labels

Mar 27, 2019

Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.

Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.