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2002 Toyota Highlander

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Toyota Highlander do not stand out strongly from the model-year median of 186.5.

About this comparison →

When problems were reported

Mileage at the reported incident

205 reports with mileage · 96 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility. Review the 123 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

24 crash reports6 fire reports17 injury reports

What owners actually said

301 reports
80,000 miles · Mar 3, 2010
Visibility

THE 2002 HIGHLANDER DRIVER SIDE SUN VISOR DROPS DOWN AND OBSTRUCTS THE DRIVER'S VIEW OF THE ROADWAY. TOYOTA CHARGES +/- $600.00 FOR THE PART ALONE. THERE IS A BLOG WITH TOYOTA OWNERS THAT DEMONSTRATES THIS PROBLEM IS VERY COMMON AND IS DEFINITELY A SAFETY ISSUE. THE VISOR DROPS EVERY TIME THE CAR IS IN USE, ESPECIALLY IN WARM…

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THE 2002 HIGHLANDER DRIVER SIDE SUN VISOR DROPS DOWN AND OBSTRUCTS THE DRIVER'S VIEW OF THE ROADWAY. TOYOTA CHARGES +/- $600.00 FOR THE PART ALONE. THERE IS A BLOG WITH TOYOTA OWNERS THAT DEMONSTRATES THIS PROBLEM IS VERY COMMON AND IS DEFINITELY A SAFETY ISSUE. THE VISOR DROPS EVERY TIME THE CAR IS IN USE, ESPECIALLY IN WARM WEATHER. *TR

NHTSA ODI #10316426

45,000 miles · Mar 2, 2010
Vehicle Speed ControlCrashInjury

I PULLED INTO MY GARAGE DURING EARLY AFTERNOON AND CAME TO THE USUAL STOP FACING THE WALL. MY FOOT WAS STILL ON THE BRAKE AND I HAD NOT YET PUT THE CAR INTO PARK. SUDDENLY THE CAR LURCHED FORWARD AND HIT THE WALL WITH GREAT ENOUGH FORCE TO DEPLOY THE AIR BAG. THE BAG FRACTURED MY STERNUM IN TWO PLACES. AT THE TIME I WAS NOT AWAR…

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I PULLED INTO MY GARAGE DURING EARLY AFTERNOON AND CAME TO THE USUAL STOP FACING THE WALL. MY FOOT WAS STILL ON THE BRAKE AND I HAD NOT YET PUT THE CAR INTO PARK. SUDDENLY THE CAR LURCHED FORWARD AND HIT THE WALL WITH GREAT ENOUGH FORCE TO DEPLOY THE AIR BAG. THE BAG FRACTURED MY STERNUM IN TWO PLACES. AT THE TIME I WAS NOT AWARE OF THE PREVALENCE OF UNINTENDED ACCELERATION PROBLEMS AND DID NOT REPORT IT. THERE HAVE BEEN NO EPISODES SINCE. *TR

NHTSA ODI #10315914

95,000 miles · Mar 2, 2010
Exterior Lighting

RIGHT REAR BRAKE LIGHT CONNECTION IS BAD. I HAVE CHANGED THE BULBS AND ALL OTHER LIGHTS ON THAT SIDE WORK. THE TAIL LIGHTS, HAZARDS, REVERSE AND TURN SIGNAL LIGHTS ALL WORK. THE ONLY LIGHT THAT CONTINUES TO NOT WORK IS THE BRAKE LIGHT LIGHTING UP WHEN THE PEDAL IS PUSHED DOWN. OBVIOUSLY, THIS IS A SAFETY HAZARD. THIS HAS BE…

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RIGHT REAR BRAKE LIGHT CONNECTION IS BAD. I HAVE CHANGED THE BULBS AND ALL OTHER LIGHTS ON THAT SIDE WORK. THE TAIL LIGHTS, HAZARDS, REVERSE AND TURN SIGNAL LIGHTS ALL WORK. THE ONLY LIGHT THAT CONTINUES TO NOT WORK IS THE BRAKE LIGHT LIGHTING UP WHEN THE PEDAL IS PUSHED DOWN. OBVIOUSLY, THIS IS A SAFETY HAZARD. THIS HAS BEEN AN ONGOING ISSUE FOR A YEAR NOW AND WITH ONLINE SEARCHES, I'M NOT THE ONLY ONE WITH THE SAME PROBLEM. *TR

NHTSA ODI #10315886

30,000 miles · Feb 26, 2010
Tires

TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT PURCHASED THE VEHICLE IN 2007. THE VEHICLE WAS PURCHASED WITH THE WRONG SIZE TIRES, PER A FIRESTONE DEALER. THE DEALER REFUSED TO REPLACE THE TIRES. THE CONTACT HAS PURCHASED 4 NEW TIRES. HE ALSO STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH PER A LOCAL MECHANIC. TH…

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TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT PURCHASED THE VEHICLE IN 2007. THE VEHICLE WAS PURCHASED WITH THE WRONG SIZE TIRES, PER A FIRESTONE DEALER. THE DEALER REFUSED TO REPLACE THE TIRES. THE CONTACT HAS PURCHASED 4 NEW TIRES. HE ALSO STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH PER A LOCAL MECHANIC. THE WRONG TIRE SIZE WAS 215/70/15 AND THE CORRECT TIRE SIZE HE PURCHASED FROM FIRESTONE WAS 195/70/16. THE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 83,000.

NHTSA ODI #10314651

62,000 miles · Feb 24, 2010
Vehicle Speed ControlCrashInjury

TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT WAS DRIVING 5 MPH INTO A PARKING GARAGE WHEN SUDDENLY, THE VEHICLE ACCELERATED. SHE ATTEMPTED TO ENGAGE THE BRAKE PEDAL TO STOP THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT NOTIFIED THE INSURANCE COMPANY AND THEY COVERED THE REPAIR COST. THE CONTACT WAS SORE AFTER THE…

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TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT WAS DRIVING 5 MPH INTO A PARKING GARAGE WHEN SUDDENLY, THE VEHICLE ACCELERATED. SHE ATTEMPTED TO ENGAGE THE BRAKE PEDAL TO STOP THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT NOTIFIED THE INSURANCE COMPANY AND THEY COVERED THE REPAIR COST. THE CONTACT WAS SORE AFTER THE CRASH OCCURRED DUE TO MINOR INJURIES. THREE WEEKS AGO WHILE PARKING THE VEHICLE IT SURGED FORWARD AND HIT ANOTHER VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE AND IF THERE WAS SOMETHING WRONG WITH THE VEHICLE THEY WOULD REIMBURSE HER IN 35 DAYS. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK AND CHOSE TO RENT A VEHICLE TO DRIVE. THE FAILURE MILEAGE WAS 62,000. THE CURRENT MILEAGE WAS 75,000.

NHTSA ODI #10313787

Mileage unknown · Feb 24, 2010
Engine And Engine Cooling

I BOUGHT A NEW TOYOTA HIGHLANDER IN 2002. I'M NOT SURE ABOUT THE EXACT YEAR, BUT I'M GUESSING IN 2004-5, I ALSO EXPERIENCED THE SUDDEN RACING ACCELERATOR PROBLEM AROUND 4 TIMES. EACH TIME I WAS ABLE TO PULL OVER AND PUT THE CAR IN NEUTRAL WHILE THE ENGINE RACED. I TURNED THE ENGINE OFF, AND IT WORKED PROPERLY AFTER RESTARTING…

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I BOUGHT A NEW TOYOTA HIGHLANDER IN 2002. I'M NOT SURE ABOUT THE EXACT YEAR, BUT I'M GUESSING IN 2004-5, I ALSO EXPERIENCED THE SUDDEN RACING ACCELERATOR PROBLEM AROUND 4 TIMES. EACH TIME I WAS ABLE TO PULL OVER AND PUT THE CAR IN NEUTRAL WHILE THE ENGINE RACED. I TURNED THE ENGINE OFF, AND IT WORKED PROPERLY AFTER RESTARTING. IT HASN'T HAPPENED IN THE LAST MAYBE 5 YEARS. I REPORTED THIS TO THE TOYOTA DEALER, AND THEY TOLD ME IT WAS A FLOOR MAT PROBLEM. I DIDN'T BELIEVE IT, BECAUSE I EXPERIENCED THIS, AND THE FLOOR MAT HAD NOTHING TO DO WITH IT. AS I SAID, IT HASN'T HAPPENED SINCE, SO I DIDN'T FOLLOW UP ON IT. THERE WAS NO ACCIDENT, AND NO ONE HURT, BUT I SEE THAT TOYOTA HAS NOT INCLUDED THE 2002 HIGHLANDER AS A PROBLEM CAR, BUT I KNOW THAT IT IS. I DON'T WANT ANYONE BEING HURT BY THIS YEAR AND MODEL CAR EITHER. I STILL DRIVE THIS CAR. THANKS FOR ANYTHING YOU CAN DO TO FIX THE PROBLEM. *TR

NHTSA ODI #10313520

Mileage unknown · Feb 23, 2010
Vehicle Speed Control

2002 TOYOTA HIGHLANDER WITH UNEXPECTED ACCELERATION. CONSUMER STATED THAT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. DRIVER HAD TO SLAM THE VEHICLE INTO PARK FOR THE VEHICLE TO STOP. *KB THE DEALER KEPT THE VEHICLE FOR 3 DAYS, RAN VARIOUS DIAGNOSTIC TESTS, BUT WAS UNABLE TO DUPLICATE THE PROBLEM. *JB

NHTSA ODI #10313137

Mileage unknown · Feb 22, 2010
Visibility

THE DRIVER SIDE VISOR CONSTANTLY FOLDS DOWN BLOCKING MY VISION WHEN I AM DRIVING. VISOR IN LOOSE. THIS HAPPENS ALL THE TIME. AVOIDED A FEW ACCIDENTS ALREADY. *TR

NHTSA ODI #10312682

61,254 miles · Feb 21, 2010
Visibility

2002 HIGHLANDER VISOR DOES NOT STAY IN POSITION, TENDS TO FALL DOWN WHEN IT SHOULD BE UP. *TR

NHTSA ODI #10312472

85,000 miles · Feb 12, 2010
Visibility

02 TOYOTA HIGHLANDER DRIVERS SIDE SUN VISOR DROPS DOWN WHILE DRIVING $650 FOR A TOYOTA REPLACEMENT OR $450 AT THE AUTO WRECKERS , MANY PEOPLE HAVE THE SAME COMPLAINT. *TR

NHTSA ODI #10310034

Official recalls

2

04V181000 · Latches/locks/linkages:doors:latch

Apr 15, 2004

CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.

Consequence & remedy

Consequence: THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.

Remedy: DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

02V208000 · Fuel System, Gasoline:storage:tank Assembly:mounting

Jul 30, 2002

ON SPORT UTILITY VEHICLES, THERE IS A BREATHER HOSE THAT ATTACHES TO THE NOZZLE OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE, WHICH IS LOCATED ON THE TOPSIDE OF THE FUEL TANK. THE BREATHER HOSE IS ATTACHED WITH A CLAMP, WHOSE "TABS" FACE IN THE UPWARD DIRECTION. WHEN THE VEHICLE WAS CRASHED UNDER THE NEW CAR ASSESSMENT PROGRAM (NCAP) TEST (I.E., 35 MPH FRONTAL BARRIER CRASH), THE CLAMP "TABS" CONTACTED THE UNDERSIDE OF THE BODY DUE TO MOVEMENT OF THE FUEL TANK, CAUSING THE NOZZLE TO BREAK.

Consequence & remedy

Consequence: IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH.

Remedy: DEALERS WILL ROTATE THE SPECIFIED CLAMP. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.