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2024 Toyota Grand Highlander

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 18 of 231 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 34 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports1 fire reports3 injury reports

What owners actually said

231 reports
Mileage unknown · Nov 30, 2024
Unknown Or Other

After one year of ownership the center display screen started going to a blue screen advertising to enroll in Driving Experience, which is a Huge distraction, I’m unable to access my driving instruction. Only way to not get this (it appears) now to to enroll in a costly monthly payment service, basically blackmail! I’ve gone to …

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After one year of ownership the center display screen started going to a blue screen advertising to enroll in Driving Experience, which is a Huge distraction, I’m unable to access my driving instruction. Only way to not get this (it appears) now to to enroll in a costly monthly payment service, basically blackmail! I’ve gone to dealership and there is no way to black this continue distraction

NHTSA ODI #11628064

Mileage unknown · Nov 26, 2024
Air Bags

The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had…

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The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI #11627553

Mileage unknown · Nov 24, 2024
StructureSuspensionUnknown Or Other

Driving at low speeds through my neighborhood, when going on any bumpy road there is a terrible low bass noise. similar to a sub woofer very low bass. it is very annoying and distracting.

NHTSA ODI #11627132

Mileage unknown · Nov 21, 2024
Air Bags

I received a recall notice on June 21st, 2024 about the airbag on both driver and passenger not being deloy if the vehicle in a crash. It has been 5 months already, but the remedy is still unavailable to fix the issue. I extremely have a concern for my family and my safety when driving the car.

NHTSA ODI #11626553

Mileage unknown · Nov 13, 2024
Air BagsUnknown Or Other

I saw that a recall was posted on my Toyota app. June 28, 2024, I called for recall repair, regular service and second key. I was advised that the recall did not have a remedy, but I needed to bring it in for regular service. Service was scheduled for July 13, 2024. At that appointment, I followed up on the recall. They advi…

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I saw that a recall was posted on my Toyota app. June 28, 2024, I called for recall repair, regular service and second key. I was advised that the recall did not have a remedy, but I needed to bring it in for regular service. Service was scheduled for July 13, 2024. At that appointment, I followed up on the recall. They advised that the recall is open but Toyota did not have a remedy, so just keep monitoring it. I called on November 5th , to check on the recall and a service campaign alert that was issued on my Toyota Application. They said for that I needed to bring it in during the week, we scheduled the recall repair for 11/12/2024. When I picked up my vehicle, I was advised that they had to order the part for the recall. They performed regular maintenance, etc. however, the recall is still open and has not been repaired.

NHTSA ODI #11624904

Mileage unknown · Nov 5, 2024
Air BagsElectrical SystemLane Departure

The vehicle airbag is not fixed yet it is almost on year now. Either had to fix or issue new car. even the price come down now lost money due to bad name. when driving suddenly the safety fails and shows error the blind spot. And there is another recall also electrical one they ask us to come fix. How come a car be safe if airba…

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The vehicle airbag is not fixed yet it is almost on year now. Either had to fix or issue new car. even the price come down now lost money due to bad name. when driving suddenly the safety fails and shows error the blind spot. And there is another recall also electrical one they ask us to come fix. How come a car be safe if airbags do not deploy you have to force them fix it please one year is too much it is safety concern.

NHTSA ODI #11623584

Mileage unknown · Nov 3, 2024
Forward Collision AvoidanceLane Departure

Dash board appeared safety issue warning and ask to contact dealer. I have been to dealer 3 times since bought the vehicle last year. The first time it appeared was after I bought the vehicle for a week. I brought the vehicle back to the dealer and ask for a refund or exchange another one, and was denied. I happened 2 more times…

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Dash board appeared safety issue warning and ask to contact dealer. I have been to dealer 3 times since bought the vehicle last year. The first time it appeared was after I bought the vehicle for a week. I brought the vehicle back to the dealer and ask for a refund or exchange another one, and was denied. I happened 2 more times and I brought in again. They said that they adjusted the sensors for a less sensitive level. I contacted toyota to exchange or return the vehicle last year. They got my information down and never replied to me until now.

NHTSA ODI #11623332

Mileage unknown · Oct 26, 2024
Structure

The hood of the vehicle flexes a lot at highway speeds, and it causes a lot of distraction if the sun is reflected on it. My concern is how much distraction it causes

NHTSA ODI #11622092

Mileage unknown · Oct 21, 2024
Air Bags

The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall r…

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The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI #11621077

4,000 miles · Oct 17, 2024
Power Train

The contact owns a 2024 Toyota Grand Highlander. The contact stated that while driving at an undisclosed speed, the vehicle suddenly lost motive power. However, upon releasing, and then reapplying pressure to the accelerator pedal, the vehicle returned to normal functionality. Afterward, a message was displayed indicating that b…

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The contact owns a 2024 Toyota Grand Highlander. The contact stated that while driving at an undisclosed speed, the vehicle suddenly lost motive power. However, upon releasing, and then reapplying pressure to the accelerator pedal, the vehicle returned to normal functionality. Afterward, a message was displayed indicating that both the accelerator and brake pedals were being depressed simultaneously. The contact also stated that later, after dropping his son off for school, the seat belt warning light illuminated indicating that a passenger was not wearing a seat belt though all passenger seats were unoccupied; during this time, the radio failed to function, prompting him to restart the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 4,000.

NHTSA ODI #11620395

Official recalls

4

25V744000 · Back Over Prevention:display Function

Oct 30, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

25V595000 · Electrical System: Instrument Cluster/panel

Sep 11, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Consequence & remedy

Consequence: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

24V548000 · Equipment:other:labels

Jul 23, 2024

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

24V461000 · Air Bags:side/window:curtain

Jun 20, 2024

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

Consequence & remedy

Consequence: An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.

Remedy: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP26006 · Road Debris/rocks Damaging The Heat Exchangers

Opened Aug 20, 2026 · No close date supplied

Status: open (inferred from source dates) · Engine And Engine Cooling:cooling System

The Office of Defects Investigation (ODI) received a Petition dated July 20, 2026. The Petition requests an investigation of road debris / rocks damaging the heat exchangers in model year (MY) 2024-2026 Toyota Grand Highlander vehicles. The Petition contends that the Grand Highlander’s front-end grill has large, open apertures and no protective screen between the grill and the vehicle’s heat exchangers. The Petition further alleges that as a result, during normal driving, the damage to heat exchangers results in coolant leakage and sudden loss of propulsion. The Petitioner cites thirteen (13) complaints received by ODI alleging this failure, which, when added to the petitioner’s own complaint, bring the total under consideration at this time to fourteen (14). ODI will evaluate these complaints to determine if they are related to the failure cited in the Petition and conduct a technical review under 49 CFR Part 552. This Defect Petition is being opened to evaluate whether to grant or deny the petition. The petition can be reviewed at NHTSA.gov under ODI number 11754975.