Power Train. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 34 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports1 fire reports3 injury reports

Visibility complaints

4 reports

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Mileage unknown · Jan 6, 2026

Visibility

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The defroster on the vehicle does not work properly. When starting the car and the window is frosting, the drivers side of the front window defrosts normally but the right side does not defrost properly and it lags by 15-20 minutes. You cannot operate the vehicle safely with your entire passenger side frosted over. I reported this to Toyota as well as dealer and they are advising that it is working normally. I have pictures that show that the passenger side does not defrost properly, it was reproduced by the dealer, and Toyota's thermal imaging scan confirms lack of heat on the far side. However, Toyota is standing by that it is working as designed despite their testing showing it isn't working properly.

NHTSA ODI #11709124

Mileage unknown · Dec 11, 2025

Visibility

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My Toyota Grand Highlander develops severe interior window fogging and condensation, affecting the windshield, front side windows, and occasionally rear windows. This occurs during normal driving, especially in cool or humid conditions. The fogging appears rapidly, and the HVAC/defrost system often fails to clear the windows effectively, even when set to full defrost with outside air intake. Interior moisture buildup is excessive compared to other vehicles I’ve owned, and the issue repeats regularly. This creates a significant visibility hazard, forcing me to adjust climate controls constantly while driving or pull over to clear the glass manually.

NHTSA ODI #11704630

40,000 miles · Sep 4, 2025

Electrical SystemLane DepartureVisibility

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The contact owns a 2024 Toyota Grand Highlander. The contact stated that there was a small crack on the windshield on the driver's side at the top where the windshield meets the frame. The contact stated that the crack had started to expand. The contact recently noticed another crack in the center of the windshield, starting at the bottom. The contact stated that both cracks were approximately 5 inches long and expanding. The contact had not struck a rock or road debris for the windshield to crack. The contact had taken the vehicle to a dealer to be diagnosed and was advised by the dealer that the cracks were the result of small stones being kicked up by other vehicles. The vehicle was not repaired. Additionally, the contact had been experiencing failures of the infotainment screen going black, and the side-view mirror Blind Spot warning lights not functioning as designed. The vehicle had been taken to the same dealer several times, and the dealer resolved the issue. The contact stated that the infotainment screen failure had reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 40,000.

NHTSA ODI #11685012

Mileage unknown · Dec 17, 2024

Visibility

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I bought this car brand new three weeks ago from a Toyota dealership.and there are all kinds of distortions in the glass on the windshield of the vehicle. There are all kinds of wavy distortions on the glass on the windshield. With the windshield glass, not being clear, it makes me concerned about the safety features not working properly. These distortions makes it difficult to drive the vehicle because it’s not clear and is distracting. The glass is acoustic heated glass made by Pilkington.

NHTSA ODI #11631232

Official recalls

25V744000 · Back Over Prevention:display Function

Oct 30, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

25V595000 · Electrical System: Instrument Cluster/panel

Sep 11, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Consequence & remedy

Consequence: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

24V548000 · Equipment:other:labels

Jul 23, 2024

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

24V461000 · Air Bags:side/window:curtain

Jun 20, 2024

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

Consequence & remedy

Consequence: An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.

Remedy: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP26006 · Road Debris/rocks Damaging The Heat Exchangers

Opened Aug 20, 2026 · No close date supplied

Status: open (inferred from source dates) · Engine And Engine Cooling:cooling System

The Office of Defects Investigation (ODI) received a Petition dated July 20, 2026. The Petition requests an investigation of road debris / rocks damaging the heat exchangers in model year (MY) 2024-2026 Toyota Grand Highlander vehicles. The Petition contends that the Grand Highlander’s front-end grill has large, open apertures and no protective screen between the grill and the vehicle’s heat exchangers. The Petition further alleges that as a result, during normal driving, the damage to heat exchangers results in coolant leakage and sudden loss of propulsion. The Petitioner cites thirteen (13) complaints received by ODI alleging this failure, which, when added to the petitioner’s own complaint, bring the total under consideration at this time to fourteen (14). ODI will evaluate these complaints to determine if they are related to the failure cited in the Petition and conduct a technical review under 49 CFR Part 552. This Defect Petition is being opened to evaluate whether to grant or deny the petition. The petition can be reviewed at NHTSA.gov under ODI number 11754975.