2016 Toyota Camry Hybrid

The contact owns a 2016 Toyota Camry Hybrid. The contact stated that while driving at various speeds, during sunny or rainy weather conditions, the rearview camera image was not working as intended. The vehicle was taken to a local dealer where the contact was advised that the failure may be related with a faulty light bulb; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,300. The VIN was not provided.

I WAS DRIVING EAST ON MARSHALL AVE. IN LONGVIEW TEXAS, TO SUPER 1 GROCERY STORE, AND TURN LEFT TO PARK IN FRONT OF THE STORE. WHEN I TURNED LEFT THE VEHICLE MADE A LOUD POPING SOUND COMING FROM SUNROOF AREA. IT HAS BEEN DOING IT EVERY TIME I TURN LEFT OR RIGHT AS LONG AS THERE IS AN UNEVEN ROAD SURFACE THAT CAUSES THE FRONT TIRES TO BE AT A DIFFERENT ELEVATION THAN REAR TIRES. THIS POSITION PRODUCES A TWISTING MOTION OF THE VEHICLE FRAME AND THAT IS WHEN THE ROOF POPING IS HEARD.

BOUGHT CAR AT THE END OF APRIL 2017 AND IN AUG 2018 STARTED HAVING A GRINDING NOISE EVERY TIME I STEPPED ON THE BREAK PEDAL. TOOK CAR TO DEALER AND THEY TOLD ME IT WAS NORMAL TO HAVE THAT NOISE THAT WASN'T THERE BEFORE. SPENT 3 WEEKS TRYING TO GET TOYOTA TO FIX THIS ISSUE. CAR HAD 29K MILES ON IT. SERVICE TECHNICIANS WERE EXTREMELY RUDE AND KEPT ON SAYING IT WAS NOTHING AND IT WITH IT. AFTER FINALLY GETTING THEM DOING SOMETHING ON IT THE DIAGNOSIS WAS THE ABS ACTUATOR NEEDED TO BE REPLACED. THIS ISSUE SHOULDN'T HAPPEN AT ALL WHEN THE CAR IS ONLY ONE YEAR OLD AND WAS STILL UNDER WARRANTY. NOT TO MENTION THAT I HAD TO REPLACE ALL 4 TIRES WITHIN 9 MONTHS BECAUSE OF THE CHEAP TRASHY ONES THEY HAD ON THE VEHICLES CEL WHEN I BOUGHT IT. THIS WAS A BRAND NEW VEHICLE WHEN I BOUGHT IT. I CONTACTED CORPORATE OFFICE AND COMPLAINED ABOUT IT. I REQUESTED AN EXTENSION ON MY WARRANTY DUE THIS MANUFACTURER DEFECT AND THEY ARE DENYING IT. ALSO THEY ARE TELLING ME THE REPLACED PART WILL BE COVERED UNDER WARRANTY UNTIL MY MANUFACTURER WARRANTY IS GOOD WHICH IS ONLY 6K MILES FROM NOW. I NEED SOMEONE TO HELP ME HERE. I DON'T GET TO UNDERSTAND WHY A LITERALLY BRAND NEW CAR HAS THIS TYPE OF ISSUES AND WHEN I SEEK FOR HELP THEY WOULDN'T WANT TO FIX IT UNTIL I GOT TO CONTACT CORPORATE OFFICE. BUT NOW THAT THEY FIX IT THERE IS LITERALLY NO WARRANTY ON THE PART THAT WAS REPLACED. WHO GUARANTEES ME THAT THIS CAR WON'T HAVE ANY OTHER ISSUES? I DON'T TRUST IT AND I AM SO DISSATISFIED IF THE SERVICE FROM TOYOTA. I HAVE OWN OTHER IM VEHICLES FROM THEM FOR AT LEAST 5 YEARS EACH AND NEVER HAD AN ISSUE LIKE THIS HAPPENING TO THE CAR, SPECIALLY BEING A BRAND NEW CAR.

WHILE STOPPED IN TRAFFIC AND FOOT ON BREAK, CAMRY WAS MOVING FORWARD WHILE MY FOOT FIRMLY ON THE BREAK . I PUSHED EVEN MORE HOWEVER THE VEHICLE WAS MOVING FORWARD AND BREAK WAS NOT EFFECTIVE. FEARING OF HITTING THE CAR INFORMS OF ME I QUICKLY PUSHED THE GREAT FROM DRIVE TO PARK POSITION. VEHICLE CAME TO STOP 1 INCH FROM FRONT CAR REARE BUMPER. THIS WAS ON CITY STREET IN SAN FRANCISCO ABOUT 200 YARDS FROM 80EAST ENTRANCE, NO RAIN, ABOUT 70 DEGREE 6:45 PM. AFTER PUSHING THE GEAR TO PARK I TURN OFF THE VEHICLE AND START IT BACK UP. I FELT THE BREAK PEDAL GETTING HARDER AND BREAK WAS FIRM AND PUT THE VEHICLE ON THE DRIVE.