2014 Subaru Impreza

Cabin blower fan stopped working. Faint burned plastic smell. Starting with the blower motor, I worked backwards. The Blower Motor Resistor showed significant wear, which I replaced. After checking or replacing all other components, I realized that it was likely the AC Control Unit. I took it out and the electrical issue is so bad that the plug has melted to the harness. I found plenty of online videos and forums which helped me diagnose the problem in my own car. This is a fire hazard, and considering how many other people have experienced this, I'm surprised there is no warning or a recall. There is already one other complaint in your database, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle Production Date: January 2014 Related Recall: Subaru WTM-73 / NHTSA ID 16V738 (revised July 11, 2017 as WTM-73R) Recall Coverage Production End Date: September 13, 2013 Mileage at First Incident (March 2024): 79,268 Mileage at Second Incident (February 2026): 92,325 The secondary air pump failed in March 2024 (79,268 miles) and again in February 2026 (92,325 miles) just 13,057 miles later. The February 24, 2026 failure produced smoke while parked among other vehicles and trees. A tow truck operator disconnected the pump to prevent a potential fire. Dealer did not replace relay alongside the pump, inconsistent with WTM-73 as revised by WTM-73R (July 11, 2017). The relay subsequently failed, requiring a separate visit. Components are unavailable for inspection. The problems were confirmed and repaired by an authorized Subaru dealership in Sterling, VA. Service records document both failures. For the February 2026 repair, the dealership mistakenly concluded the repair was under warranty and completed it as such - then later tried to backtrack and make me pay. The March 2026 return visit confirmed blown fuses and a failed relay due to incomplete initial repair, which the dealership also made me pay, but later reimbursed me after I referenced the revised recall notice. March 4, 2024: P2444 diagnostic code and a hissing noise. Repair costs not reimbursed as the recall does not cover my vehicle's production date. February 13, 2026: a hissing noise was recorded February 14, 2026. Check Engine light; additional lights may have been present but cannot be confirmed with certainty, distracted by urgency of the situation. March 3, 2026: multiple warning lights illuminated within 2.3 miles after leaving dealership from having air pump repair: Check Engine, Sport Drive, and Cruise Control Recall WTM-73R covers vehicles through September 13, 2013, mine indicates January 2024. I request NHTSA extend coverage to vehicles produced through at least January 2014.

I am filing a complaint regarding a known issue with the CVT transmission in my 2014 Subaru Impreza, currently at approximately 80,000 miles. The CVT has started making a loud whining noise while driving. A licensed, independent repair shop diagnosed this as a likely early sign of internal CVT failure, advising that failure is imminent without repair or replacement. After researching the issue, I discovered that Subaru issued an extended warranty (WQA-86) specifically covering this known CVT defect. However, I was never notified of this extension or any service campaign. I learned about it only after experiencing symptoms and conducting my own research. By that time, the extended warranty had expired in February 2024 , only a few months before I began experiencing problems, despite my vehicle being well under the mileage limit for coverage. I maintain a service history with full documentation from licensed repair facilities. I submitted a goodwill assistance request to Subaru to cover the inspection and repair or replacement of the CVT based on this known defect and the professional assessment from my mechanic. Subaru denied the request solely because the extended warranty had expired by time, despite the fact that: I was never notified of the warranty extension or technical service bulletin (TSB). The issue is well documented and acknowledged by Subaru. My vehicle is still under the mileage limit. A qualified mechanic has confirmed early signs of failure. This is a serious safety concern, as CVT failure can lead to sudden loss of power or acceleration while driving. Subaru should be held accountable for notifying all affected owners about extended coverage related to known defects. I am requesting that Subaru be required to provide goodwill coverage or cost assistance for this repair, as the failure is directly related to a known manufacturer defect and the lack of notification prevented me from taking timely action.

The contact owns a 2014 Subaru Impreza. The contact stated while attempting to secure the front driver’s side seat belt, the locking mechanism failed to immediately lock. The contact stated that several attempts were needed before the seat belt locked as needed. The driver was also unable to immediately unlock the seat belt buckle from the locking mechanism. The cause of the failure was not yet determined. The manufacturer and local dealer was not notified of the failure. The failure mileage was 62,000. The VIN was not available.

The contact owns a 2014 Subaru Impreza. The contact stated that while the vehicle was parked and running, the doors automatically locked with her children inside the vehicle. The contact stated that the spare key failed to unlock the doors. The contact sought assistance from a locksmith to unlock the vehicle. Additionally, the front bumper had detached. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 190,417.

Two Lug studs broke on opposite wheels from torque issues caused when rotating tires. Based on speaking with both the dealer and the tire shop, they said this is a common issue with Subaru's. Fortunately this happened while the tires were being replaced and not while driving. Had 2 of the lug studs broken on the same tire and I had not been aware, this could cause safety issues for both myself and other drivers.