2014 Subaru Impreza

To whom this may concern, My name is [XXX] . I purchased my 2014 Subaru on December 13th, 2013. My car has 57,000 miles on it. It has loss of acceleration when entering a freeway. I push on the gas pedal harder and harder to try to get my car to obtain 60 mph. The car does not respond until minutes go by. The CVT transmission was replaced in June 2022. The car has not performed any better after the transmission replacement. I am the original owner of my car. Initially, my car performed very well, quick response to acceleration for the first 35-40 thousand miles. Then, it began to have lack of acceleration. The transmission was replaced by Subaru of America in June 2022 at around 48,000 miles. I brought my car to Elk Grove Subaru approximately 4 times since the transmission was replaced, each time I paid for their hourly diagnostic fee; between $165.00 to $195.00. Each time the service advisor said they found nothing wrong with my car. I took my car to two independent mechanics (One of them is a transmission repair shop) they each stated in writing that my transmission is slipping and has loss of power. I feel unsafe driving my car on the street as if shakes, shudders and jerks. I do not want to be a statistic in an accident on the freeway due to the lack of power trying to obtain speed while entering freeway and trying to keep my vehicle speed at a speed of barely 60 mph. My vehicle is still within the extended CVT warranty. I feel that the Subaru dealership is purposely avoiding acknowledgement of the failing transmission. Subaru is a big corporation. Many Subaru owners believe there needs to be an actual recall on their Subaru CVT transmissions. I do not feel safe driving my car. With 57,000 miles on a vehicle that's a potential safety hazard, Subaru needs to take more responsibility for their vehicles as people's lives are much more precious than their profit margins. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The transmission on my 2014 Subaru Impreza failed suddenly while I was driving about 70 mph in the middle lane of the interstate. My car began to decelerate rapidly, and I lost all ability to accelerate or even put my car in park. I was able to navigate to the side of the interstate and use the car's emergency brake to come to a stop. The event was extremely traumatic, and I have nightmares about losing control of my vehicle on that interstate with cars whizzing past me. I was stranded in a very remote area, barely making it onto the shoulder of the interstate, over an hour from my home and in a different state. During the three hours I waited for a tow on the side of I-5N, I discovered the many NHTSA bulletins issued regarding CVT transmission issues with the 2014 Impreza and the consequent extended warranty. Thus, I paid out of pocket to have my 2014 Impreza towed the thirty miles to the closest Subaru dealership, expecting the repair to be covered by the warranty. My car’s mileage is 71,612, and it is under 10 years old, falling within both requirements of the extended warranty. There had never been any indication of transmission trouble, and Subaru never contacted me to inform me of the known CVT transmission issues. No warning lamps, messages, or other symptoms ever appeared regarding the transmission. After inspecting my vehicle, the Subaru dealership verified a transmission issue, and claimed that the car was roughly 3 quarts low on CVT fluid. Despite NHTSA safety bulletins about known transmission fluid seepage issues in the 2014 Impreza, Subaru is trying to skirt responsibility for the known defect, and instead, they are claiming that it is the fault of a reputable independent mechanic stating that they *suspect* that since it was 3 quarts low because the independent shop did something wrong. However, records show otherwise. Subaru is not standing by its extended warranty and attempting to shirk responsibility for known CVT defects. Permission to inspect.

While driving on the highway in Denver, the engine stalled - I later learned that a valve spring broke and went through the engine, destroying it. I lost all power - lost braking - but was able to steer the vehicle off to the side of the road. I subsequently learned that about 160,000 Subarus - the same vehicle year, the same model car, the same exact engine - have been recalled by Subaru. However, this car, which suffered the same exact problem was considering "outside the window" of the recall. If I had been on the freeway at a normal rate of speed this could have been a very dangerous accident. My concern is hundreds if not thousands of these cars are still on the road and Subaru is well aware of the problem.

One day my blower motor wouldn't turn on and my switch was actually stuck, unable to adjust at all. After checking all fuses and relays I pulled out the control panel and noticed significant electrical damage to both the switch itself and the wiring harness. This is a very dangerous fire hazard to myself and my family. I've done research and this IS NOT an isolated issue. There have actually been very many cases of the exact nature. There is even a service bulletin out for "HVAC blower fan inoperative" which includes my year make and model of vehicle. I feel if this isn't resolved on a large scale lives could be affected greatly or even lost. It is my recommendation this issue be moved to a national recall. I have included pictures of my own and also pictures from others with same issue as proof.

The Blower assembly in my car stopped working suddenly- When i looked into it, a short/electrical failure had happened that caused the wire harness and other components to melt inside the system. This appears to be a common failure similar Subaru cars, but the fact that the system can fail so significantly to burn/melt the connectors seems like a dangerous failure mode

My check engine light and other lights simultaneously lit up while driving 50 mph down the highway. The car started to “buck” slightly. I pulled over, let it cool a bit, checked the oil. Oil level and quality was fine. Took to a mechanic where I found the problem was with the CVT. This car has only 100,283 miles on it! It should not be having transmission problems. This is a defective system. Repairs are more than the car is worth. (Even though I’ve kept it in good shape).

The Vehicle is a Partial Zero Emissions Vehicle ; this has now started to cause the vehicle in warm/hot weather to trigger EVAP codes. This is not fixed by checking gas cap or replacing anything else. I have had the vehicle to the dealership where I was told they dont know why , but ignore it. However living in a state that has inspections every year for tags, this is not possible. This is a well know issue and you can find hundreds of examples online of other people that have had the same problem.