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2017 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2017 Subaru Forester are substantially higher than the model-year median of 131.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 265 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports1 fire reports25 injury reports

What owners actually said

586 reports
Mileage unknown · May 20, 2019
Air Bags

2017 FORESTER SRS AIRBAG SENSOR DEFECTIVE TWO YEARS AFTER PURCHASE, THE SRS AIRBAG WARNING LIGHT APPEARED. THIS LIGHT FLICKERS ON AND OFF, AT RANDOM, WHETHER OR NOT A PASSENGER IS IN THE SEAT. (NO PASSENGER WILL BE DRIVING WITH ME UNTIL THIS IS REPAIRED.) MY SUBARU DEALERSHIP SERVICE MANAGER TOLD ME THAT THERE WAS A RECALL (H…

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2017 FORESTER SRS AIRBAG SENSOR DEFECTIVE TWO YEARS AFTER PURCHASE, THE SRS AIRBAG WARNING LIGHT APPEARED. THIS LIGHT FLICKERS ON AND OFF, AT RANDOM, WHETHER OR NOT A PASSENGER IS IN THE SEAT. (NO PASSENGER WILL BE DRIVING WITH ME UNTIL THIS IS REPAIRED.) MY SUBARU DEALERSHIP SERVICE MANAGER TOLD ME THAT THERE WAS A RECALL (HE MISSPOKE, PERHAPS HE MEANT 'SHOULD BE') AND SAID THAT HE "SEES THIS ALL THE TIME". HE IMMEDIATELY KNEW (PRIOR TO TESTING IT) THAT THEY WOULD BE REPLACING THE PASSENGER SEAT BOTTOM, FOR A NEW SENSOR PAD. HE SAID THEY ARE USUALLY BACKORDERED. BACKORDERED INDICATES TO ME THAT THERE IS A HIGH DEMAND TO CORRECT THIS ERROR IN THIS CRITICAL SAFETY SYSTEM. AT THIS POINT, I HAVE SUBARU CORPORATE INVOLVED; I'VE EMAILED AND SPOKEN AT LENGTH WITH KRIS DRECHSEL, A SUPERVISOR IN CUSTOMER SERVICE, AND CHARLES HOSIER, A CUSTOMER SERVICE ADVOCATE. WHILE THEY BOTH WERE SUPERB IN THEIR INTERACTIONS WITH ME, I LEARNED NOTHING ABOUT WHAT SUBARU IS DOING OR INTENDS TO DO ABOUT THIS REPREHENSIBLE SITUATION, OTHER THAN PASS ALONG MY COMPLAINT. I WAS EMAILED THAT THEY ARE "NOT AWARE OF ANY TRENDING ISSUE WITH THE PASSENGER SIDE SEAT SENSOR". SUBARU IS CLEARLY AWARE THERE IS A PROBLEM AND IS NEGLECTFUL IN NOT BEING FULLY TRANSPARENT WITH OWNERS THAT THERE IS THE POTENTIAL THAT AN AIRBAG MAY NOT DEPLOY IN A COLLISION DUE TO THIS SENSOR DEFECT. SUBARU NOTED THAT THEY RELY ON CUSTOMER FEEDBACK AND THAT THE APPROPRIATE PROTOCOL WILL BE FOLLOWED FOR SUCH COMPLAINTS. CONSIDERING THE GRAVITY OF THIS ISSUE, I ASSUME, THEN, THAT I AM THE ONLY CUSTOMER WHO HAS PROVIDED THIS COMPLAINT AND THAT THEY ARE NOW GOING TO DISCOVER THE 'TREND' AND PROVIDE NOTICE OF THIS SRS AIRBAG DEFECT TO THE PUBLIC. THERE ARE 25 COMPLAINTS ON THIS SITE ALONE (OF HOW MANY THAT "MAY APPEAR"?), COUNTLESS ONLINE FORUMS, AND APPARENTLY LAW SUITS PENDING. IS A DEATH WHAT'S PREREQUISITE HERE?

NHTSA ODI #11208734

33,000 miles · May 2, 2019
Air Bags

PASSENGER AIR BAG SWITCHES TO "OFF" DESPITE PASSENGER SITTING IN SEAT. SUBARU DEALERSHIP DIAGNOSED FAULTY SENSOR. AIR BAG LIGHT SWITCHES TO "OFF" AT RANDOM TIMES EVEN WHEN PASSENGER IS SEATED IN SEAT. ON THE DASHBOARD, NEXT TO THE ODOMETER, A RED SQUARE WITH A LOWER CASE "I" APPEARED AND BELOW TO THE LEFT THE RED AIRBAG INDICATO…

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PASSENGER AIR BAG SWITCHES TO "OFF" DESPITE PASSENGER SITTING IN SEAT. SUBARU DEALERSHIP DIAGNOSED FAULTY SENSOR. AIR BAG LIGHT SWITCHES TO "OFF" AT RANDOM TIMES EVEN WHEN PASSENGER IS SEATED IN SEAT. ON THE DASHBOARD, NEXT TO THE ODOMETER, A RED SQUARE WITH A LOWER CASE "I" APPEARED AND BELOW TO THE LEFT THE RED AIRBAG INDICATOR LIT. THE SYSTEM SAYS TO CHECK SRS AIRBAG AND BRING TO DEALERSHIP. THIS OFTEN OCCURS WHEN CAR IS STOPPED/PARKED AND PASSENGER GETS OUT WHILE CAR IS STILL RUNNING. DEALERSHIP AGREED TO REPLACING SENSOR BUT THE PART HAS BEEN UNAVAILABLE FOR 6 MONTHS NOW. WE KEEP BEING TOLD "IT'S ON ORDER, CAN'T SAY WHEN IT WILL ARRIVE. " VEHICLE IS UNSAFE TO DRIVE WITH A PASSENGER AS A RESULT. SEE MORE COMPLAINTS HERE: HTTP://WWW.CARPROBLEMZOO.COM/SUBARU/FORESTER/AIR-BAG-ON-OFF-SWITCH-PROBLEMS.PHP

NHTSA ODI #11205164

20,000 miles · Apr 17, 2019
Air Bags

MY 2017 FORESTER BEGAN HAVING THE PASSENGER AIRBAG LIGHT SWITCH OFF WHEN THERE WAS A PASSENGER IN THE SEAT AND THE VEHICLE WAS IN MOTION. ON THE DASHBOARD, NEXT TO THE ODOMETER, A RED SQUARE WITH A LOWER CASE "I" APPEARED AND BELOW TO THE LEFT THE RED AIRBAG INDICATOR LIT. ALSO ON THE UPPER DASH, THE PASSENGER AIRBAG ON LIGHT S…

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MY 2017 FORESTER BEGAN HAVING THE PASSENGER AIRBAG LIGHT SWITCH OFF WHEN THERE WAS A PASSENGER IN THE SEAT AND THE VEHICLE WAS IN MOTION. ON THE DASHBOARD, NEXT TO THE ODOMETER, A RED SQUARE WITH A LOWER CASE "I" APPEARED AND BELOW TO THE LEFT THE RED AIRBAG INDICATOR LIT. ALSO ON THE UPPER DASH, THE PASSENGER AIRBAG ON LIGHT SWITCHED TO OFF. IN ORDER TO RECTIFY THIS, I HAD TO PULL OVER, SHUT OFF THE ENGINE AND RESTART IT. THIS HAPPENED SEVERAL VARIOUS TIMES DURING NORMAL CITY STREET DRIVING. RETURNING FROM A 1200 MILE TRIP RECENTLY, IT OCCURRED NEAR THE END OF MY TRIP ABOUT EVERY 40 MILES. VERY DISTRESSING! TOOK TO DEALER AND THEY SAID NO CODES WERE IN THE COMPUTER SHOWING ANY PROBLEMS. SAID THE SEAT MIGHT HAVE HAD SOMETHING SPILLED ON IT WHICH NEVER HAPPENED! THEY SAID THAT THE RED SQUARE WITH THE WHITE "I" IN IT MEANT THE EYESIGHT WAS MALFUNCTIONING WHICH WAS RIDICULOUS!! WHY WOULD THE AIRBAG LIGHT MAKE THE EYESIGHT MALFUNCTION? I HAVE NEVER HAD A PROBLEM WITH THE EYESIGHT AND I USE IT ALL THE TIME. WHEN I LOOKED ONLINE, I DISCOVERED THAT THERE WERE MANY PEOPLE WHO HAD THE EXACT SAME PROBLEM WITH EXACT SAME SYMPTOMS!! SURPRISED THAT SUBARU HAS NOT HAD A RECALL FOR THIS. ARE THEY WAITING UNTIL SOMEONE DIES IN AN ACCIDENT BEFORE THEY DO ANYTHING? I RECENTLY HAD A PERSON TURN IN FRONT OF MY MY 2015 FORESTER AND ALL THE AIRBAGS DEPLOYED REDUCING INJURIES. IF MY 2017 FORESTER AIRBAGS ARE NOT WORKING IN AN ACCIDENT, MY PASSENGER COULD BE SEVERELY INJURED AND SUBARU WOULD BE RESPONSIBLE!! THEY NEED TO FIX THIS PROBLEM NOW!!!

NHTSA ODI #11197003

42,000 miles · Apr 11, 2019
Visibility/wiper

THE WINDSHIELD ON MY VEHICLE DEVELOPED DOZENS OF CHIPS AFTER ONLY 40K MILES OF DRIVING. MY PREVIOUS VEHICLES DRIVEN IN THE SAME MANNER IN THE SAME PLACES HAD NO SUCH PROBLEM. THE OTHER THE DAY FACTORY WINDSHIELD DEVELOPED A LARGE CRACK AND HAD TO BE REPLACED. PLEASE LOOK AT OTHER OWNER COMPLAINTS AT SUBARUFORESTER.ORG ABOUT T…

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THE WINDSHIELD ON MY VEHICLE DEVELOPED DOZENS OF CHIPS AFTER ONLY 40K MILES OF DRIVING. MY PREVIOUS VEHICLES DRIVEN IN THE SAME MANNER IN THE SAME PLACES HAD NO SUCH PROBLEM. THE OTHER THE DAY FACTORY WINDSHIELD DEVELOPED A LARGE CRACK AND HAD TO BE REPLACED. PLEASE LOOK AT OTHER OWNER COMPLAINTS AT SUBARUFORESTER.ORG ABOUT THE QUALITY OF THE FORESTER WINDSHIELD. THERE IS A TREND OF BROKEN WINDSHIELDS ON THIS MODEL. THIS IS DEFINITELY A SAFETY ISSUE THAT SUBARU NEEDS TO RESOLVE. THE FACTORY WINDSHIELD IS TOO WEAK.

NHTSA ODI #11195725

5,000 miles · Apr 10, 2019
EnginePower Train

AFTER FULL STOP ENGINE OR DRIVE TRAIN LOST POWER ON SHARP LEFT TURN.RESUMED POWER IN 2-3 SECONDS.ENGINE DID NOT STALL AND DID NOT REQUIRE RESTARTING.HAS OCCURED 5-7 TIMES.

NHTSA ODI #11195512

30,000 miles · Apr 3, 2019
Electrical SystemElectronic Stability Control (esc)

THE VEHICLE'S EYESIGHT SYSTEM EXPERIENCED MULTIPLE MALFUNCTIONS. THIS HAPPENED OFTEN DURING FOGGY AND RAINING DAYS.

NHTSA ODI #11193715

4,000 miles · Mar 25, 2019
Engine

WHILE DRIVING MY VEHICLE WANTS TO STALL AND I HAVE TO FLOOR THE GAS PEDAL AND IT SLOWLY STARTS TO ACCELERATE. I'M AFRAID THAT ONE OF THESE DAYS IT WILL NOT ACCELERATE AND WILL CAUSE A FATAL ACCIDENT. I BROUGHT IT IN TO PINE BELT SUBARU IN LAKEWOOD, NJ FOR SERVICE AND THEY SAID THE SOFTWARE NEEDS UPDATING AND THEY UPDATED IT. …

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WHILE DRIVING MY VEHICLE WANTS TO STALL AND I HAVE TO FLOOR THE GAS PEDAL AND IT SLOWLY STARTS TO ACCELERATE. I'M AFRAID THAT ONE OF THESE DAYS IT WILL NOT ACCELERATE AND WILL CAUSE A FATAL ACCIDENT. I BROUGHT IT IN TO PINE BELT SUBARU IN LAKEWOOD, NJ FOR SERVICE AND THEY SAID THE SOFTWARE NEEDS UPDATING AND THEY UPDATED IT. HOWEVER, IT'S STILL STALLING. THIS STALLING HAPPENS MANY TIMES. THE LAST TIME WAS ON 03/22/2019.

NHTSA ODI #11191384

40,000 miles · Mar 21, 2019
Visibility/wiper

WINDSHIELD CRACKED ALL BY ITSELF A SECOND TIME. GOT INTO THE CAR, LOOKED UP, MASSIVE CRACK FROM THE TOP EDGE DOWN AND ACROSS. THERE WAS NO IMPACT. FILED INSURANCE CLAIM, TOOK TO DEALERSHIP, HAD WINDSHIELD REPLACED WITH ANOTHER OEM SUBARU WINDSHIELD, HAD EYESIGHT SYSTEM CALIBRATED. CAR SAT AT DEALERSHIP UNDRIVEABLE FOR 4 MONT…

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WINDSHIELD CRACKED ALL BY ITSELF A SECOND TIME. GOT INTO THE CAR, LOOKED UP, MASSIVE CRACK FROM THE TOP EDGE DOWN AND ACROSS. THERE WAS NO IMPACT. FILED INSURANCE CLAIM, TOOK TO DEALERSHIP, HAD WINDSHIELD REPLACED WITH ANOTHER OEM SUBARU WINDSHIELD, HAD EYESIGHT SYSTEM CALIBRATED. CAR SAT AT DEALERSHIP UNDRIVEABLE FOR 4 MONTHS BECAUSE WINDSHIELD WAS ON NATIONAL BACKORDER.

NHTSA ODI #11190410

16,000 miles · Mar 21, 2019
Visibility/wiper

GOT INTO VEHICLE, LOOKED UP AND THE WINDSHIELD HAD A MASSIVE CRACK FROM THE TOP EDGE DOWN AND ACROSS. NO IMPACT OF ANY SORT. FILED INSURANCE CLAIM AND TOOK TO SUBARU DEALERSHIP FOR REPLACEMENT WITH OEM SUBARU WINDSHIELD AND CALIBRATION OF EYESIGHT SYSTEM.

NHTSA ODI #11190407

31,000 miles · Mar 9, 2019
Wheels

THREE PASSENGER FRONT TIRE STUDS SHEARED, PROPERLY HAND TORQUED PRIOR, TWO LUG NUTS WITH STUDS RETRIEVED IN DRIVEWAY, 20 DEG F. PULLING OUT OF GARAGE LH TURN, 3 MPH. FAILED AND REMAINING TWO STUDS RETAINED WHEN REPLACED. POSSIBLE NIL DUCTILITY TEMP. GOOGLE REVEALED OTHER RECENT. FAILURES

NHTSA ODI #11185494

Official recalls

1

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems